--- title: Continually Reviews meta_title: 'Continually Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 17 reviews by the users' company size, role or industry to find out how Continually works for a business like yours. aggregate_rating: rating_value: 3.8 review_count: 17 scale: '5' date_modified: '2026-08-07' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Continually Reviews **Vendor:** Continually **Category:** [Conversational Marketing Software](https://www.g2.com/categories/conversational-marketing) **Average Rating:** 3.8/5.0 **Total Reviews:** 17 ## About Continually We make sure you never miss another lead from your website. Today, when people visit your site - say to request a product demo - they expect you to reply straight away. Even when its out of hours, or if they're in another time zone. Most websites ask customers to fill in long forms, and provide lots of information. It's an impersonal and unfriendly experience. And as a customer, you don't know when you'll hear back. Research by insidesales.com shows that waiting even 5 minutes to respond to a customer dramatically reduces your chances of closing the business. We give you a single line of code you can add to your site to automatically reply to potential customers and generate more qualified leads without the expense of additional sales people. Continually lets you replace forms with simple messaging, making it easy for customers to get the information they need as quickly as possible. Some examples of what we can do to help you convert website visitors to customers: \* welcome new visitors and ask if there's anything they need help with \* use discovery questions to qualify leads \* quickly book appoinments for hot leads \* build your newsletter list by asking for signups at the right time \* signpost useful content like blog articles, videos or ebooks ## Continually Reviews ### 1. Great No-Code Chat Builder and CRM Integrations, but AI Understanding Feels Limited **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** March 19, 2026 **What do you like best about Continually?** For sure, I like the no-code chat builder, along with the integration with CRM and workflows. **What do you dislike about Continually?** I dislike the limited AI understanding of Continually **What problems is Continually solving and how is that benefiting you?** Continually is useful for sending captured data directly into mailing lists, CRM and other platforms ### 2. Great for chatbot automation. Poor Zapier integration. **Rating:** 4.0/5.0 stars **Reviewed by:** Tom S. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2021 **What do you like best about Continually?** Great for chatbot automation, very easy-to-use visual workflow feature. Very responsive team. **What do you dislike about Continually?** We use it with Zapier quite heavily and the way it passes data to Zapier is quite complex with limited flexibility. **What problems is Continually solving and how is that benefiting you?** We wanted an Intercom alternative that works wells with our workflow. We're happy with this as an alternative and it's also more affordable. ### 3. A chatbot focused on lead capturing. It really works. **Rating:** 4.0/5.0 stars **Reviewed by:** BETO S. | Ecommerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2021 **What do you like best about Continually?** Continually is easy to configure, and it does an excellent job in capturing leads. **What do you dislike about Continually?** I have not found a thing that I don't like yet. **What problems is Continually solving and how is that benefiting you?** I capture more leads on my landing pages. Transfer this leads to other applications througn an API. ### 4. Easy to use, fast and furios **Rating:** 4.0/5.0 stars **Reviewed by:** Klaus-Dieter K. | IT-Trainer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2021 **What do you like best about Continually?** It is simple to use, but nevertheless, you can create complex assistance for your customers **What do you dislike about Continually?** I don't dislike anything, it ill be the only tool I use for connecting to customers. **What problems is Continually solving and how is that benefiting you?** No problems while using it, reliable ## Continually Discussions - [What is Continually used for?](https://www.g2.com/discussions/what-is-continually-used-for) - [View Continually pricing details and edition comparison](https://www.g2.com/products/continually/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-10+03%3A05%3A11+-0500&secure%5Bsession_id%5D=778b7f11-dd4a-4551-b908-f0001696fe11&secure%5Btoken%5D=6f61367dd3ad22be39b5962f561665ac34061baaa3217b2212b7318543d282ad&format=llm_user) ## Continually Features **Messenger** - Sequencing - AI - Video Chat - Customization Interface - Generative AI **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Generative AI **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Co-Browsing - Real-Time Notifications - Real-time Consumer-facing Chat **Channels** - Social Media Integration - Website - Text Message (SMS) - Voice Assistants - Other - Multi-Channel Marketing ** Internal Use** - Customization - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Customers** - Audience Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion - Customer Service Analytics - Reporting/Analytics **Additional Functionality** - Real-Time Analytics - Email Management - API - Single Sign On - Search/Filter - Collaboration Tools - Third-Party Integrations - Activity Dashboard - Canned Responses - Surveys & Feedback - Reporting/Analytics - Transfers/Routing - Geotargeting - Interaction Tracking - CRM - Transcripts/Chat History - Document Storage - Screen Sharing - Contact Management - Autoresponders - Multi-Channel Communication - Mobile Access - AI Copilot - Offline Form - Real-Time Monitoring - Support Ticket Management - File Sharing **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Additional Functionality** - Customizable Fields - API - Real-Time Notifications - Lead Nurturing - Human Handover - Lead Management - Product Recommendations - Customer Experience Management - SMS Messaging - Appointment Management - Chat/Messaging - Real-Time Monitoring - Lead Distribution - Campaign Segmentation - Data Import/Export - A/B Testing - Real-Time Data - Real-time Conversations - Customizable Branding - Lead Qualification - Template Management - Autoresponders - Contact Database - Customer Segmentation - One-to-One Messaging - Communication Management - Campaign Management - Activity Dashboard - Lead Capture - Appointment Scheduling - Reporting & Statistics - Event Triggered Actions - Chatbot - Group Messaging - AI Copilot - Customer Database - Multi-Channel Communication - Email Automation - Surveys & Feedback - CRM - Engagement Tracking ## Top Continually Alternatives - [Drift](https://www.g2.com/products/drift/reviews) - 4.4/5.0 (1,203 reviews) - [Fin](https://www.g2.com/products/fin/reviews) - 4.5/5.0 (3,733 reviews) - [Qualified](https://www.g2.com/products/qualified/reviews) - 4.9/5.0 (1,531 reviews)