Lauren H.
LH
Lauren H.
Deputy Director of Content Marketing
Mid-Market (51-1000 emp.)
"Amazing Content and SEO Partner"
5/5
What do you like best about ContentWriters?

- Content Writers consistently provides high-quality content

- Minimizes our team's time spent on editing

- Acts as a strategic partner providing best practices and helping our team optimize content to drive organic traffic Review collected by and hosted on G2.com.

What do you dislike about ContentWriters?

- I have no negative items to highlight for this Review collected by and hosted on G2.com.

Response from Emily O'Connor Kefs of ContentWriters

Hi, Lauren! Thank you for taking the time to provide your feedback here on G2. We’re so glad to hear that our partnership has added value to you and your content team. Thank you for the opportunity to support your business!

Verified User in Marketing and Advertising
PM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Happy with the services"
3.5/5
What do you like best about ContentWriters?

I like how CW does the scouting/prospecting work for you and provides a group of qualified writers to work with. It saves our small, in-house content team time from doing that. Review collected by and hosted on G2.com.

What do you dislike about ContentWriters?

In my experience, it can occiasionally feel like the writers do not take the time to learn about who they are writing for or their typical tone and style. Review collected by and hosted on G2.com.

Response from Emily O'Connor Kefs of ContentWriters

Thank you for sharing your feedback with us! We're delighted to hear that you find value in our approach to hand-selecting qualified writers for projects and that we've been able to help you scale content faster than using in-house resources alone. We understand the importance of writers understanding your brand's tone and style, and we will address this with our team to ensure a better match in the future. We appreciate your business and look forward to providing you with even better service in future projects.

Ellen G.
EG
Ellen G.
Owner
Small-Business (50 or fewer emp.)
"ContentWriters is an Excellent and Innovative Team, Company, and Website"
5/5
What do you like best about ContentWriters?

The entire ContentWriters team is very professional, personable, helpful, and efficient. The team members make writing and revising client content very smooth. Writing and revising with their assistance is virtually seamless and very enjoyable! Review collected by and hosted on G2.com.

What do you dislike about ContentWriters?

I honestly dislike Nothing about ContentWriters. Review collected by and hosted on G2.com.

Response from Alex S of ContentWriters

It's been such a pleasure working with you, Ellen! So glad to hear you're feeling engaged and supported by our team. Thank you for your thoughtful review.

Verified User in Marketing and Advertising
PM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Content Writers Is Great"
5/5
What do you like best about ContentWriters?

The UI and user-friendly portal design, it's great. Review collected by and hosted on G2.com.

What do you dislike about ContentWriters?

I really don't have much to complain about when it comes to ContentWriters. All of our complaints/issues (with writers) along the way have always been addressed quickly and to our satisfaction. Review collected by and hosted on G2.com.

Response from Emily O'Connor Kefs of ContentWriters

Thank you for your positive feedback! We're thrilled to hear that you find the platform to be user-friendly and the revision and resolution processes to be timely and effective. We strive to provide a seamless experience for our customers. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your satisfaction with our services. Thank you for choosing ContentWriters!

Verified User in Insurance
GI
Verified User in Insurance
Small-Business (50 or fewer emp.)
"Very tentative to our writing projects as well as keeping the communication going."
4.5/5
What do you like best about ContentWriters?

They met the deadlines as well as kept a vigilant lookout for key focuses our team had requested. Cyre was very instrumental in keeping our articles focused on key areas our team had requested. Cody helped at the start of the 12 month contract providing direction, good expectations, and things to keep in mind during our time with them. Review collected by and hosted on G2.com.

What do you dislike about ContentWriters?

I do wish they had an option for under a 12 month contract. Even just a six month contract commitment would make it easier for our team to hire them again. Review collected by and hosted on G2.com.

Response from Derek Johnson of ContentWriters

Thank you for your review and feedback! We have 6-month contracts and short-term Managed Projects available depending on your content needs and goals. Your Content Strategist can work with you on the engagement that's best for you. Appreciate your kind words and thank you for working with ContentWriters!

Best,

Derek

Shelley G.
SG
Shelley G.
Founder & Principal (Investment Advisor and Strategist)
Small-Business (50 or fewer emp.)
"They provide sufficient work and targeted to the writer's expertise."
3.5/5
What do you like best about ContentWriters?

The editors respond quickly to questions and comments from their writers. Review collected by and hosted on G2.com.

What do you dislike about ContentWriters?

Sometimes using a commonly used definition that you will see on many different websites (eg a universal definition or otherwise) may initially be considered plagiarism so writers have to be extremely cautious to change even generally accepted definitions to different wording. Review collected by and hosted on G2.com.

Response from Alex S of ContentWriters

Thank you, Shelley! We work hard to ensure our writers and editors get the support they need — and appreciate your open lines of communication when questions arise! And yes, we have an eye out (and a tech scanner) for any instances of plagiarism to guarantee 100% unique copy for each of our clients. Appreciate your notes here.

Christine D.
CD
Christine D.
Small-Business (50 or fewer emp.)
"Great platform, great team"
5/5
What do you like best about ContentWriters?

I like the team and communication. I feel supported at contentwriters. Review collected by and hosted on G2.com.

What do you dislike about ContentWriters?

There is definitely not enough consistent work to go around! Review collected by and hosted on G2.com.

Response from Alex S of ContentWriters

Thanks for sharing your review, Christine! We love knowing that our commitment to quality is seen by both our clients and writers. We'll keep an eye out fo relevant opportunities to send your way :)

Verified User in Apparel & Fashion
TA
Verified User in Apparel & Fashion
Small-Business (50 or fewer emp.)
"Great Topics and Decent Pay"
4/5
What do you like best about ContentWriters?

I love the niches I can choose and find they pay better than many other clients. The topics are by far my favorite aspect of CW and the flexibility in rejecting assignments. Review collected by and hosted on G2.com.

What do you dislike about ContentWriters?

I wish assignments were given earlier, but this is a minor qualm. Some managers are not great at replying via email, but also only a small issue. I wish there was more work, but I know that depends on many factors. Review collected by and hosted on G2.com.

Response from Alex S of ContentWriters

So glad to hear that the work we send your way is a good fit — that's definitely a huge part of our goals for both writers and clients. We'll work on response time from account managers, but know that if you're on a time crunch you can always reach out to me directly! Thanks for your thoughtful review :)

Verified User in Leisure, Travel & Tourism
PL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"Providing content at scale"
4.5/5
What do you like best about ContentWriters?

They are easy to communicate with and have great customer support. Review collected by and hosted on G2.com.

What do you dislike about ContentWriters?

Variability on projects. Sometimes a certain writer will write in one tone while another is in a different tone. Review collected by and hosted on G2.com.

Response from Emily O'Connor Kefs of ContentWriters

Thank you very much for your valuable feedback! We're glad to hear that you're happy with the quality of your customer support at CW and that we've helped you scale with a small in-house team.

That is a great point on the potential for tone variability. If you're not already doing so, we recommend including examples of your target tone of voice with each content brief so each writer works off the same goal. If there's a writer you really like the tone of, too, be sure to let your account manager know so that we can prioritize assigning work to them & can also send their work to any other writers on your team as an example of the tone you're striving for.

We appreciate the opportunity to support your content strategy!

Verified User in Insurance
PI
Verified User in Insurance
Enterprise (> 1000 emp.)
"Blown Away!"
5/5
What do you like best about ContentWriters?

I appreciate the capabilities of being able to provide content for many diverse subjects in a very professional way with expertise that a seasoned professional can appreciate. Likewise, it's writing done by industry leaders vs. AI. Review collected by and hosted on G2.com.

What do you dislike about ContentWriters?

Nothing. It was an outstanding service. Overall. They work with your deadlines, extension needs for additional time to review articles and more. A very professional organization. Review collected by and hosted on G2.com.

Response from Julia McRae of ContentWriters

Thank you for your thoughtful review! We're so glad our team has been able to support those specialized topics. Please feel free to reach out to our Strategy team at hello@contentwriters.com to discuss working together on a regular basis in 2023.