Verified User in Apparel & Fashion
AA
Verified User in Apparel & Fashion
Enterprise (> 1000 emp.)
"Clean, Intuitive Interface with Strong Governance"
4.5/5
What do you like best about Contentstack?

Ease of use and governance are strong points. The interface feels clean, intuitive, and easy to navigate. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

There are multiple ways to implement the same thing, which can be confusing for users. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi there,

Thank you for your thoughtful review! We're glad to hear Contentstack's ease of use, governance, and flexibility have helped your team move faster and streamline content operations.

We appreciate your feedback about having multiple ways to accomplish the same task. Flexibility supports a wide range of use cases, and we're continuing to improve the authoring experience with clearer guidance, enhanced documentation, and product enhancements that make it easier for teams to adopt consistent workflows.

Thanks again for your feedback and for being part of the Contentstack community!

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Feature-Rich and User-Friendly CMS"
4.5/5
What do you like best about Contentstack?

I like Contentstack because it eases up the way we write and post articles. The thing I like most is the amount of features and utilities it provides within its interface. There are features like accordion which lets me add a zippie within an article, making the article look cleaner. The initial setup was also very easy as it was well-documented on how to get access and use it. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I believe it should have more AI assistance features to make the UX seamless and easy. Review collected by and hosted on G2.com.

Mohammed R.
MR
Mohammed R.
Senior Software Analyst
Enterprise (> 1000 emp.)
"Efficient Content Management with Room for Improved Bulk Editing"
4.5/5
What do you like best about Contentstack?

I use Contentstack for my daily project activities, including managing homepage and category pages, which makes my tasks significantly more manageable. The platform excels in scheduling, allowing me to plan content deployments in advance, making the process smooth and stress-free. Its scheduling feature is particularly valuable as it ensures timely and reliable publication of updates without needing constant supervision. The user-friendly interface and structured workflows of Contentstack enhance my ability to perform quick content updates and manage multiple entries efficiently, reducing the dependency on developers and minimizing the risk of errors. I appreciate how it centralizes content management, eliminating manual intervention and promoting a streamlined workflow. The version control and scheduling features contribute to maintaining content consistency and alignment with brand guidelines. Furthermore, Contentstack smoothly integrates with tools like Jira, Figma, and Google Analytics, augmenting its efficiency in managing content from creation to publication. The overall setup was intuitive and quickly understood, backed by clear documentation and responsive support. Switching from Salesforce CMS to Contentstack for its flexibility and faster management has been a positive change, substantially enhancing our agility in content management. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

While Contentstack is a powerful and user-friendly platform, I feel that some areas could be improved to enhance the overall experience. For instance, the bulk editing feature needs to be more intuitive. Currently, managing a large number of entries or components necessitates opening each one individually, which can be time-consuming, especially for projects involving frequent content updates like seasonal homepage banners or campaign pages. A more robust bulk editing capability, such as the ability to modify fields and publish multiple entries at once, would save a significant amount of time and reduce manual effort. Additionally, navigating large sets of entries could be streamlined. When handling multiple content types or entries across environments, finding specific items sometimes requires several clicks. Enhancements like advanced filtering, custom views, or advanced searches with saved queries could make locating and updating content more efficient. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Thank you for your positive feedback! We're thrilled to hear that Contentstack has streamlined your workflows and improved your content delivery. Our support team is dedicated to providing responsive and helpful assistance, and we're glad to hear they've made a positive impact.

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"More Than Just A CMS"
3.5/5
What do you like best about Contentstack?

I have used many CMSs as a website editor, and Contentstack does a great job of offering flexibility without being overly complicated to learn. I use Contentstack every day for multiple websites and have had to train employees to use it. Overall, it is pretty intuitive. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

More recently, I have been diving into Contentstack's Personalize tool to run A/B split tests and audience segmentation. It is great that the CMS offers these features, but since they are relatively new, they could use significant improvements in usability, metrics, and the process for ending experiments. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi there,

Thanks for sharing your experience and for using Contentstack across multiple sites. We're glad to hear the platform has been intuitive for your team while still supporting complex digital experiences.

We also appreciate your feedback on Personalize. Our team continues to improve experimentation, usability, and analytics. If helpful, you can explore more resources and best practices here: https://www.contentstack.com/academy/product/personalize

Thanks again for the thoughtful review and for being part of the Contentstack community.

See how Contentstack improved
AN
Archie N.
Mid-Market (51-1000 emp.)
"Efficient Content Management Integration"
5/5
What do you like best about Contentstack?

I appreciate Contentstack's API first architecture that integrates easily with modern applications. I like how it allows me to create and manage structured content independently from website design. It also eliminates duplicate content management across multiple digital channels. The initial setup was fast, which was great. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Provide a simpler onboarding experience for first time users. Review collected by and hosted on G2.com.

Carlos L.
CL
Carlos L.
E-commerce manager
Mid-Market (51-1000 emp.)
"User-Friendly and Intuitive, Best for Website Management"
4/5
What do you like best about Contentstack?

I find Contentstack to be an invaluable tool for my day-to-day work, primarily due to its user-friendly nature. Although it may not seem intuitive at first, it becomes quite easy to navigate over time, making it a reliable asset in managing our website's build and operations. I had some experience with other similar tools, but Contentstack stands out as the best, offering significant advantages compared to the alternatives I've tried. Moreover, the initial setup process was straightforward and intuitive, even without prior experience, enhancing my overall efficiency. It's also worth noting that despite its sophisticated capabilities, Contentstack integrates well with other software like Talon One and Yotpo, which further streamlines my workflow. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I find the notification of changes in Contentstack could be improved. A couple of weeks back, the interface changed slightly, which wasn't a huge issue, but it would be better if they could send notifications or emails discussing these changes before they happen, rather than after. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

We understand your concern about the constant changes and we are continuously working to ensure that all updates are improvements for our users. Thank you for your feedback.

Karli S.
KS
Karli S.
Digital Community Engagement Manager
Enterprise (> 1000 emp.)
"Way easier to make your own and learn to use than other CMS products"
3.5/5
What do you like best about Contentstack?

Contentstack offers a LOT of the capabilities I used to have to research, implement, test and continuously update and manage through plug-ins when my site ran on Wordpress. It's nice having everything available just from Contentstack's product line. It's much easier for my small team to manage the backend as admins and set up workflows. We brought in a new hire right after we moved to Constentack and asked him to become our subject matter expert on it. There were tons of courses and resources available directly from Contenstack to quickly get him up to speed and rock and rolling. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

There are a few things that seem standard for a CMS that we have had to ask our dev team to work with Contentstack to deploy. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

We're thrilled to hear that Contentstack has made managing your site easier and more efficient for your team! We appreciate your feedback on areas for improvement and will work closely with our dev team to address any standard CMS features that may be missing. Our goal is to provide a seamless experience for our users, and we value your input in helping us achieve that. If you have any specific requests or suggestions, please feel free to reach out to our support team. Thank you for choosing Contentstack, and we look forward to continuing to support your digital needs.

Christian J.
CJ
Christian J.
Marketing Communications & Promotions Coordinator
"Fast Updates, Seamless Locale Switching"
5/5
What do you like best about Contentstack?

I like using Contentstack because updates are fast, and it's easy to switch between locales for updates. I find it valuable that if I know the entry name, I can edit one locale and quickly move to the next. What I consider 'fast' is how quickly updates sync to the storefront compared to our old CMS. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

More previews functionality while editing. It would be good to have a dynamic preview. Review collected by and hosted on G2.com.

Vimalraj D.
VD
Vimalraj D.
Enterprise (> 1000 emp.)
"Smooth Transition with Strong Version Control"
4/5
What do you like best about Contentstack?

I find the version control in Contentstack to be very good compared to other platforms in the market. The transition to using Contentstack was smooth because the Contentstack team was always available. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I find the UI complex and feel it can be simplified. Review collected by and hosted on G2.com.

MC
Maddie C.
Mid-Market (51-1000 emp.)
"Fast and Reliable Content Delivery with Contentstack"
5/5
What do you like best about Contentstack?

I like the expanded library of prebuilt integrations and connectors in Contentstack as it provides fast and reliable content delivery. The initial setup was fast, which made adopting the platform easier for our team. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Provide more detailed documentation, tutorials, and guide learning. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi Maddie,

Thank you for your review! We're happy to hear that the prebuilt integrations, connectors, and fast setup helped your team deliver content more reliably and create more consistent customer experiences.

We also appreciate your feedback on documentation and learning resources. We've recently expanded both our Contentstack Academy (https://www.contentstack.com/academy) with guided training and our documentation (https://www.contentstack.com/docs) with updated guides, tutorials, and reference material to help users get the most from the platform. We hope you'll find them valuable as you continue your journey with Contentstack.

Thanks again for your feedback and for being part of the Contentstack community!

See how Contentstack improved