Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
Mid-Market (51-1000 emp.)
"Flexible API-First, Headless Architecture for Any Channel"
5/5
What do you like best about Contentstack?

The API-first, headless architecture makes it easy to deliver content to any channel — web, app, or automation pipeline — without being tied to a specific frontend. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Sometimes the Live Preview feature has inconsistent behavior — it occasionally fails to reflect content changes in real time, which interrupts the review workflow and requires manual refreshes or republishing to verify the output. Review collected by and hosted on G2.com.

Verified User in Hospitality
TH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"User-Friendly Interface, Makes the life of writers easy"
5/5
What do you like best about Contentstack?

I use Contentstack for content writing practices, especially for writing company policies and creating user-friendly and customer support-friendly articles. It has definitely made my work easier by providing a structured format. I also appreciate that it saves information well, so I don't have to write everything from scratch and can refer to previously created sections easily. Contentstack has a very user-friendly interface. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Technical glitches. Recently, I've noticed that it takes a lot of time to publish a particular article. It rolls back to the way it was and the changes are left behind. Review collected by and hosted on G2.com.

IG
Isla G.
Mid-Market (51-1000 emp.)
"Effortless Content Management with Impressive Flexibility"
5/5
What do you like best about Contentstack?

I use Contentstack to reuse the same content across multiple brands, regions, and digital channels. I really appreciate how it eliminates the dependence on developers for routine content updates, making my workflow much smoother. I also like the flexible content modeling it offers for different business needs, which allows for great adaptability. Additionally, the initial setup of Contentstack went smoothly for me. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Offer more advance reporting and content performance analytics Review collected by and hosted on G2.com.

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Effortless Content Management and Collaboration"
4.5/5
What do you like best about Contentstack?

I really like how easily we can make edits and collaborate on content using Contentstack. It effectively eases the workflows by allowing us to edit, manage, and collaborate on content seamlessly. The formatting options are especially helpful as they help me make the content readable, well-defined, and allow me to highlight parts of the content by putting them into separate boxes. Also, the initial setup was pretty easy. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I think the UI can be made more self-explanatory by adding descriptions to different options and having more defined categories. Review collected by and hosted on G2.com.

Stacey B.
SB
Stacey B.
Product Designer
Mid-Market (51-1000 emp.)
"Fast and User-Friendly Digital Migration Tool"
5/5
What do you like best about Contentstack?

I like Contentstack for its ease of building, which allows me to work faster. The alignment and ability for partners to search content are also helpful. We switched to Contentstack because of its ease of usability for end-users, and the initial setup was great. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Nothing at this time. I think Contentstack is great for my needs. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi Stacey,

Thank you for sharing your experience with Contentstack! We're thrilled to hear that you find our platform fast and user-friendly for digital migration. If you ever have any questions or need assistance, please don't hesitate to reach out. We're here to help!

Verified User
G
Verified User
Enterprise (> 1000 emp.)
"Streamlined Knowledge Management with User-Friendly Features"
4.5/5
What do you like best about Contentstack?

I use Contentstack to manage and organize knowledge base articles. It's easy to use and has lots of prebuilt features, which make the knowledge management task a lot easier. For instance, there's an option to link steps in a collapsable step using an accordion, which is pretty useful and keeps the page clean. The initial setup of Contentstack was pretty easy. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

The UI for creating or editing an article is pretty confusing and could be improved. The main body where you write content can be especially confusing for someone new, but it's not a big deal. Review collected by and hosted on G2.com.

FC
Francesca C.
Associate Digital Team Leader
Mid-Market (51-1000 emp.)
"Clear and Quick for Fixes, but Needs Better Preview and Training Support"
3/5
What do you like best about Contentstack?

I like that it's clear, simple and quick to use. If I have to make a quick fix, it takes me seconds. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

That I can't have a preview of what I'm doing, it can become a bit messy when I work with many section of the website. I also did not get a great training on it and I feel that the company could support more with that. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi Francesca,

Thank you for taking the time to leave a review! We're delighted to hear that you find Contentstack clear, simple, and quick for making fast fixes.

We understand your feedback regarding previews and training, and we want to help.

For previews, Contentstack does offer robust live preview capabilities, including Visual Editor, that allow you to see your changes in real-time as you edit. This feature might need to be enabled for your specific setup. We recommend checking out our documentation on Live Preview or speaking with your development team to ensure you have access to it. It should solve the messiness you're experiencing when working on multiple sections!

Regarding your second point, you are absolutely right that great training is key. We have a comprehensive free resource, the Contentstack Academy with learning paths designed for every role. For your needs, we highly recommend the CMS Content Manager Certification learning path. It will help you master the platform and discover features you may not be aware of.

You can explore all our learning paths here:

https://www.contentstack.com/academy

We are grateful for your feedback as it helps us improve. We hope these resources empower you to get even more out of Contentstack

See how Contentstack improved
HP
Hailey P.
Mid-Market (51-1000 emp.)
"Simplified Content Management with Effortless Integration"
5/5
What do you like best about Contentstack?

I love that Contentstack enables my marketing team to update content without needing developer involvement. It simplifies multilingual and multi-region content management. I also appreciate the easy integration with third-party tools, e-commerce platforms, and marketing systems. The initial setup was smooth. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I find the search speed and filtering for large content repositories could be enhanced. Review collected by and hosted on G2.com.

RI
Rezwan I.
"Efficient Multi-Site Management with Instant Updates"
4/5
What do you like best about Contentstack?

I used Contentstack as a headless CMS tool for a project. With ContentStack, it is quite easy to manage three different sites from a single stack, which is very helpful. I appreciate how quick and simple it is to see changes in ContentStack reflected in the UI without needing to publish the page. The different content type options are great, helping to create content types that can be used across different pages. I also found the initial setup straightforward, especially when using the Settings option to get different keys and values. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Sometimes the Live Preview is a bit slow to respond to the changes. If it could be improved to load a bit earlier, that would be great. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi Rezwan,

Thanks for the great review. We're glad to hear Contentstack has helped you efficiently manage multiple sites from a single stack and quickly see content changes reflected in the experience.

We also appreciate the feedback on Live Preview performance. It may be helpful to connect with your Customer Success Manager to review your setup and see if there are ways to improve preview responsiveness.

Thanks again for sharing your experience and for being part of the Contentstack community.

Bart R.
BR
Bart R.
Lead Product Manager
Mid-Market (51-1000 emp.)
"Solid Support, Steep Learning Curve"
3.5/5
What do you like best about Contentstack?

I use Contentstack as a CMS for our website and especially appreciate the good support. When we had an issue with easily copying content including translations, Contentstack added a feature within a few months that makes this possible. We also received help to work together on a workaround. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I find the learning curve for Contentstack high for both developers and content editors. Editors are used to WYSIWYG experiences. Contentstack doesn't really help with this because it is a headless CMS. Previews and visual builder are configurable, but they don't work seamlessly. The lack of good direct feedback in the editor means that you often have to publish and check how the content behaves on the site. The initial setup was fine, but unfortunately, Google Cloud Platform was not available in Europe at the time of installation. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi Bart,

Thank you for the thoughtful review. We're glad to hear our support team was able to help and that the new feature for copying content and translations improved your workflow.

We also appreciate your feedback on the learning curve and preview experience. If helpful, you can explore tutorials and best practices in the Contentstack Academy: https://www.contentstack.com/academy

Thanks again for sharing your perspective and for being part of the Contentstack community.

See how Contentstack improved