Maykon M.
MM
Maykon M.
Software Developer
"Facilitate Content Management with Quick Support"
4/5
What do you like best about Contentstack?

I like Contentstack for its simplicity in content management, which solves many problems we had with controls and publications. The tool also brings useful updates like versioning, which is a significant advancement. The speed of support is another extremely positive point, with almost instantaneous feedback. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I think the content references can be improved. They have been quite challenging, especially when it comes to searching for content at various levels. The number of references in the page content types can reach a limit that returns unexpected errors for users. The limitations in the reference fields are something I would like to see improved, especially for large-scale projects. Review collected by and hosted on G2.com.

LG
Lindsay G.
Website Coordinator
Financial Services
Mid-Market (51-1000 emp.)
"User-friendly interface for all levels"
4.5/5
What do you like best about Contentstack?

Once past the learning curve, contentstack is really easy to navigate. Unlike other CMSs, contentstack is quite forgiving. Out of all the years I've worked with contentstack, i have been impressed by their reliability. Contentstack makes building page a breeze. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

If I run into any issues, I do have to expect a long wait time for support. I have waited over a month for resolution to issues, forcing me to find a workaround. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Thank you for sharing your experience and for highlighting Contentstack’s ease of use and reliability, it’s wonderful to hear that our platform continues to make building and scaling content effortless for your growing business.

We’re sorry to hear about your past experience with support wait times. Our team is dedicated to providing faster, more proactive assistance, and we’re continually improving our response and resolution times. We truly appreciate your partnership and your trust in Contentstack as your headless CMS.

Verified User in Graphic Design
UG
Verified User in Graphic Design
Enterprise (> 1000 emp.)
"Easy Language Switching That Just Works"
5/5
What do you like best about Contentstack?

How easy it is to switch to different languages Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Some functions are not automated yet, such as the simultaneous setup of publishing and unpublishing banners Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Verified User in Marketing and Advertising
Mid-Market (51-1000 emp.)
"Contentstack platform review"
4.5/5
What do you like best about Contentstack?

The AI features and the simplicity of the translation process stand out, and I also find the translations to be quite accurate. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

Sometimes, it takes a while for certain locales to update the content, which can be frustrating. Additionally, there are occasions when it seems like the system acts unpredictably, failing to add bullet points to the content even though they are clearly indicated in the CMS. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Thank you for sharing your positive experience with our AI features and translation process. We understand the frustration of content update delays and system unpredictability, and we're actively working to address these issues. Your feedback is valuable to us as we continue to enhance our platform's capabilities.

Verified User in Luxury Goods & Jewelry
AL
Verified User in Luxury Goods & Jewelry
Small-Business (50 or fewer emp.)
"Excellent Versioning, Clean UX, and Smooth Collaboration in Contentstack"
4/5
What do you like best about Contentstack?

Contentstack’s versioning is excellent. Precise diffs and easy rollbacks make collaboration smooth. The interface handles large content volumes well, with smart filters and a clean UX that helps you find exactly what you need fast. Documentation is thorough and clear, so onboarding is quick. Setting up live preview with Nuxt was straightforward, saving us time and hassle.

A great choice for teams needing a scalable, user-friendly headless CMS. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

The sheer number of features can feel a bit overwhelming at first, especially if you’re coming from a “simpler” CMS like Strapi or even WordPress. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi there,

Thank you for the thoughtful review and for highlighting versioning, collaboration, and the overall user experience.

We also appreciate your feedback on the learning curve. With a powerful, feature-rich platform, getting oriented can take time and we’re continuously working to make that experience smoother. If helpful, our Contentstack Academy offers guided learning paths and resources to get teams up to speed quickly and to learn more about our features: contentstack.com/academy

Thanks again for sharing your experience, we appreciate your feedback!

See how Contentstack improved
Verified User in Sports
US
Verified User in Sports
Small-Business (50 or fewer emp.)
"Easy Content Cards, but Card Size Flexibility Could Improve"
3.5/5
What do you like best about Contentstack?

Easy to navigate and create content cards Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

I’d like more flexibility in card size modules Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Mid-Market (51-1000 emp.)
"User-friendly CMS with reusable elements, but decentralised localisation needs efficiency"
3.5/5
What do you like best about Contentstack?

Contentstack, in itself, is a user-friendly CMS with a clear, logical approach to inheritance and reusable elements. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

How can Contentstack contribute and create efficiency when using it from a decentralised point of view. When you localise everything. And the ability to adapt more to AI needs. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

Hi there,

Thanks for sharing your feedback. We're glad to hear Contentstack’s reusable elements and structured approach have helped your team manage and create localized content.

We also appreciate your input around improving efficiency for decentralized localization workflows and evolving AI capabilities. Feedback like this helps guide how we continue to improve the platform.

Thanks again for your review and for being part of the Contentstack community.

Verified User in Banking
UB
Verified User in Banking
Mid-Market (51-1000 emp.)
"Flexible and Intuitive Headless CMS, but Setup and Pricing Can Be Challenging"
4/5
What do you like best about Contentstack?

What I like best about Contentstack is its headless architecture, which makes it extremely flexible for managing and delivering content across multiple platforms. The user interface is intuitive, and the API-driven model allows developers and content teams to work independently without blocking each other. I also appreciate how customizable and scalable it is, which makes it suitable for both small projects and enterprise-level deployments. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

The API configuration and environment setup can take time, especially for teams without strong technical experience. Additionally, pricing can feel high for smaller organizations, and some advanced features (like complex automation or granular permissions) require extra configuration or developer involvement. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

We're thrilled to hear that Contentstack has been beneficial in solving your multi-channel content delivery and collaboration challenges, improving efficiency and consistency across platforms. We acknowledge the difficulties with API configuration and pricing, and we're actively working to enhance the onboarding experience and provide more transparent and adaptable pricing options.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Enterprise powerhouse: Unbeatable scale, but bulk operations need TLC"
4.5/5
What do you like best about Contentstack?

It's the only CMS that makes my job of managing 100 + global sites feel truly seamless; the built-in localization and multisite features are a game-changer for speed. I love that my marketing team can now just grab the content "bricks" and build campaign pages autonomously without needing a developer for every single tweak. Its enterprise scalability and reliable performance mean we can push global campaigns live with total confidence. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

The limitations on bulk operations are the least helpful aspect; having to manually publish entries in small batches of 10 or 20 for large campaigns on 110 sites is a real bottleneck. Also, the Asset Manager can be clunky and buggy, often requiring workarounds to properly search for or upload creative files. Review collected by and hosted on G2.com.

Response from Bianca Anderson of Contentstack

We're thrilled to hear that Contentstack has been a game-changer for managing your 100+ global sites and enabling your marketing team to work autonomously. We appreciate your feedback on bulk operations and the Asset Manager, and we'll share this with our team for further improvement.

Steve C.
SC
Steve C.
Manager of Ecommerce
Mid-Market (51-1000 emp.)
"Great system, very flexible, but takes some getting used to"
4.5/5
What do you like best about Contentstack?

Interface has improved and flexibility for developers is very good. Users will need to know what areas to interface with to make updates and changes, but once mapped out it's very good for content implementation. Review collected by and hosted on G2.com.

What do you dislike about Contentstack?

There are still several areas that are "closed" when a user enters to make changes or create new content. Tracking, for example, is on a single line of closed content with the same color background as the interface, very easy to overlook. Review collected by and hosted on G2.com.