Maria Jose G.
MG
Maria Jose G.
Small-Business (50 or fewer emp.)
"Effortlessly Understand Page Performance, But Needs Better Funnel Insights"
3.5/5
What do you like best about Contentsquare?

I find Contentsquare easy to understand and navigate. I also value the zoning analysis feature because it helps me clearly identify areas for improvement on my page. Review collected by and hosted on G2.com.

What do you dislike about Contentsquare?

The funnel journey analysis is still a bit unclear for me and sometimes the information I get from the agent is inconsistent. The funnel journey doesn’t look like the ones in the tutorials from the Contentsquare team, and the AI agent on the page gives inconsistent information every time I ask. Review collected by and hosted on G2.com.

Rachel K.
RK
Rachel K.
Digital Data Analyst
Enterprise (> 1000 emp.)
"Powerful Insights, Smooth Interface, But Masking Issues"
4/5
What do you like best about Contentsquare?

I really like Contentsquare Live because it's super easy to use when I'm on a website. It's also really quick, and I can click on the Contentsquare Live X extension to see a variety of metrics on that one page. Review collected by and hosted on G2.com.

What do you dislike about Contentsquare?

For us, Contentsquare doesn't always work very well on the journey because of masking. So we can't see a lot of the details, and you'd only know what was going on if you knew the journey really well. Review collected by and hosted on G2.com.

Mark Q.
MQ
Mark Q.
E-Commerce Team Leader
Mid-Market (51-1000 emp.)
"Rich Analysis with Some Room for Improvement"
4/5
What do you like best about Contentsquare?

I really like the richness of analysis that Contentsquare offers, which fills the gap left behind by Google Analytics. The initial setup was involved, but we were well assisted, making the process smoother. Review collected by and hosted on G2.com.

What do you dislike about Contentsquare?

Admin can be slow and seems to require a lot of memory, slowing down analysis. Sense AI doesn't always answer simple questions and sometimes claims it doesn't have data points that I know it has. Review collected by and hosted on G2.com.

Joséphine B.
JB
Joséphine B.
UX designer
Small-Business (50 or fewer emp.)
"Synthesis and visualization of data at the top, with very precise segmentation"
4.5/5
What do you like best about Contentsquare?

The synthesis of data / data visualization with color coding / very precise segmentation… Review collected by and hosted on G2.com.

What do you dislike about Contentsquare?

The lack of relevance of the results generated by AI Review collected by and hosted on G2.com.

James M.
JM
James M.
Enterprise (> 1000 emp.)
"Quick Insights, Easy to Use, Needs Better Integration"
4.5/5
What do you like best about Contentsquare?

I find Contentsquare easy to use and it provides quick results and valuable insights, which is great for optimizing website performance. The AI interface is brilliant, and I also appreciate the speed of access to data and insight. Additionally, the initial setup was very easy. Review collected by and hosted on G2.com.

What do you dislike about Contentsquare?

Too much data and insight at times. When Contentsquare buys 3rd party products and doesn’t fully integrate them. Review collected by and hosted on G2.com.

Noah W.
NW
Noah W.
Professional Athlete
"Unveiling Customer Journeys with Intuitive Funnels"
4/5
What do you like best about Contentsquare?

I use Contentsquare to view customer journeys and identify frustration points on our website, which helps us know what to optimize. I really like the funnels we can create, which is quite helpful. The session replays are another feature I appreciate, as they allow me to view real-life customer journeys. Review collected by and hosted on G2.com.

What do you dislike about Contentsquare?

I think Contentsquare could improve the way of sorting and filtering session replays. It would be helpful if we could create our own folders to store some. Review collected by and hosted on G2.com.

AB
Andy B.
Mid-Market (51-1000 emp.)
"Effortlessly Unveils Customer Insights, Needs Better Integration"
4/5
What do you like best about Contentsquare?

I find the Zoning and page comparators features in Contentsquare very valuable as they are the most used features for us. They make it easy to quickly understand what customers are clicking on and how those interactions compare to customers who don't click. Additionally, setting up Contentsquare was easy and it continues to be easy to use. Review collected by and hosted on G2.com.

What do you dislike about Contentsquare?

Being able to integrate with other systems Review collected by and hosted on G2.com.

MB
Manuel B.
CRO specialist
Enterprise (> 1000 emp.)
"Intuitive and Powerful for Web Analysis"
4.5/5
What do you like best about Contentsquare?

I like the usability of Contentsquare, as it is very intuitive and easy to use compared to many other digital marketing tools. Additionally, the ease of quickly analyzing the critical points of the web and how users navigate my website, how they progress, and where they get frustrated, is very valuable. This platform offers enormous utility. Review collected by and hosted on G2.com.

What do you dislike about Contentsquare?

The integration with other tools, for example with CRO tools. Although in the last year it has improved a lot. Review collected by and hosted on G2.com.

Response from Isabel Sauer of Contentsquare

Hey Manuel,

thank you so much for sharing your review and kind words. We’re really glad to hear that Contentsquare feels intuitive and helps you quickly identify critical points and user friction on your website. Thank you also for your feedback on integrations. We’re glad to hear you’ve noticed the progress we’ve made over the past year, and we’ll continue to build on this moving forward.

Thanks again for taking the time to share your experience with us!

Your team at Contentsquare

Verified User in Cosmetics
UC
Verified User in Cosmetics
Mid-Market (51-1000 emp.)
"A Must-Have Tool: Easy Integration and Helpful UI/UX Insights"
5/5
What do you like best about Contentsquare?

A must have tool in our team. Has been easy to integrate and provide helpful insight on UI / UX. Review collected by and hosted on G2.com.

What do you dislike about Contentsquare?

We would love to be able to track specific PLP click rate to our products. Review collected by and hosted on G2.com.

Response from Isabel Sauer of Contentsquare

Thank you for your review! We're glad to hear that Contentsquare has become a must have tool for your team and is helping you improve UI/UX through data driven insights and testing across markets.

We also appreciate your feedback on PLP click rate tracking. Input like yours helps us continue enhancing the platform and delivering even more value.

Thanks for being part of the Contentsquare community!

Pierre B.
PB
Pierre B.
PO
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Useful live data, but creating dashboards is too complex"
3.5/5
What do you like best about Contentsquare?

CS Live is good for having live data. Review collected by and hosted on G2.com.

What do you dislike about Contentsquare?

The complexity of creating Dashboards at first glance Review collected by and hosted on G2.com.