Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"Fast ramp up - but fast to reach the limitations too"
3/5
What do you like best about Contentful?

The self-service is easily understandable and also the Schema definition. Setting it up for a small team is quick and easy, and the APIs, especially the Media APIs are very powerful. Review collected by and hosted on G2.com.

What do you dislike about Contentful?

The limitations. The 48 content types are limited across all plans except enterprise. This is a hard limiter to modular design and requires thinking ahead and designing components in a generic way for them to work. The generic approach might impact the content editors' experience negatively. Review collected by and hosted on G2.com.

JN
Jacqueline N.
Digital Consultant
Mid-Market (51-1000 emp.)
"Good for individual projects, not good for team or enterprise"
1/5
What do you like best about Contentful?

It was good to have a free version. We benefited massively from going SaaS and headless - having struggled with the overheads of Episerver (Optimizely DXP) that was very expensive to upgrade and maintain etc. due the PaaS hosting. Review collected by and hosted on G2.com.

What do you dislike about Contentful?

Very clunky. Almost zero support. And lacks the basic collaboration features that I expected.

Pricing model is complex to the point that the reason we chose Contentful (Cheap and Easy) was no longer valid - as Contentful prices escalates quickly for multiple spaces (prod, uat) and usage. We actually moved to a more enterprise and transparent offering with Contentstack. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Our choice for headless CMS"
4/5
What do you like best about Contentful?

The ease of use is the best part. We have users from different teams with different experiences and tech skills using Contentful and everyone is able to quickly do all fixes and updates for the website. Review collected by and hosted on G2.com.

What do you dislike about Contentful?

We are using Gatsby for our website and we have some issues with preview builds - we'd need to wait for 10-15 minutes to see the preview. We've fixed it now with a new Gatsby Cloud update. Review collected by and hosted on G2.com.

Clement L.
CL
Clement L.
Digital Marketing Specialist
Mid-Market (51-1000 emp.)
"A great headless CMS platform"
4/5
What do you like best about Contentful?

What I liked best about Contentful was the ability to make changes throughout the entire website due to its headless format. Review collected by and hosted on G2.com.

What do you dislike about Contentful?

The learning curve is a bit steep, and depending on what features you'd like, having a developer on the team is a must. Review collected by and hosted on G2.com.

KM
Karen M.
Director of Marketing
Small-Business (50 or fewer emp.)
"Awesome Website Builder"
5/5
What do you like best about Contentful?

Contentful's free version is relatively easy to use and awesomely robust compared to the WordPress alternative I've been using. I like how sleek and streamlined the end result is, and the learning curve isn't too steep. Makes converting website platforms a fairly headache-free process. Review collected by and hosted on G2.com.

What do you dislike about Contentful?

In some ways, the UI seems more geared toward developers and not average/generalist users and marketing folks. For example, it's not always easy to preview changes as they'd appear to the end user and sometimes I have to work on a hunch of what will look good in the end. But none of this would prevent me from using Contentful going forward. Review collected by and hosted on G2.com.

Dio F.
DF
Dio F.
Managing Director, Digital Marketing
Mid-Market (51-1000 emp.)
"Contentful is the most interactive way to bring remote employees together"
5/5
What do you like best about Contentful?

Allows the creation of virtual meetings in a virtual reality or metaverse platform, allowing our employees and developers to increase their creativity and learn more about this new technology. Within the platform, it allows the creation of avatars, which behave as if they were interacting in person, being able to customize them according to the physical characteristics desired. It also allows the creation of conferences, where the number of people that can enter is much higher, being able to dictate talks, meetings, courses, workshops, etc., in a different space than usual. Review collected by and hosted on G2.com.

What do you dislike about Contentful?

The configuration was not so easy and being able to communicate with the technical team was also a difficult task, but we were able to do it and start using it. Some clients are finding it a bit difficult to adapt to virtual reality, that's why we are using it for the moment only in the creative department and with clients from that same department. Having a high speed internet connection is key for the platform to work properly. Review collected by and hosted on G2.com.

Response from Ruchika Sharma of Contentful

Hi Dio,

We are so grateful for your kind words!

Thanks for sharing your review with us and the community. We are thrilled to hear that your creative department is making the most of Contentful and it's helping you to be the pioneer in your industry. It's good that you highlighted the initial configurations hiccup and will ensure that it's shared with the team. It's always our pleasure to work with customers who take out the time to share their feedback. Thanks again, have a great day!

Verified User in Entertainment
AE
Verified User in Entertainment
Mid-Market (51-1000 emp.)
"Good Platform for Growing Businesses"
4.5/5
What do you like best about Contentful?

Contentful's platform has allowed us to easily create and modify content structures for our growing business. Contentful has been well received by our developers and content publishing teams alike. The addition of App Frameworks has been valuable for extending the default input fields and handling custom JSON data structures. Review collected by and hosted on G2.com.

What do you dislike about Contentful?

Contentful's terminology can be confusing to new users. A guide that explains the relationships between Organizations, Spaces, Roles, etc would be helpful. Additionally, the platform could benefit from a better mobile content publishing experience. Review collected by and hosted on G2.com.

Mariah A.
MA
Mariah A.
Senior Software Engineer
Enterprise (> 1000 emp.)
"An extremely incredible asset that I use in my work"
4.5/5
What do you like best about Contentful?

Best cloud-based content management framework. More straightforward keeping up with of items with sort of organization spaces conditions. Create straightforward by showing every one of the pages in a solitary table view Review collected by and hosted on G2.com.

What do you dislike about Contentful?

Order show of fields when you need to plunge into the keep going kid field. No honor in refreshing the components in the rich word processor. Building the application requires a long time to make the blueprint and bootstrapping the data. Inaccessibility of channel usefulness to sift through the unused resources. Needs a ton of instances of the prescribed utilize Contentful with gatsby. Review collected by and hosted on G2.com.

Response from Ruchika Sharma of Contentful

Hi Mariah,

We are so grateful for your kind words!

It's always our pleasure to work with customers who take out the time to share their honest feedback. Words like these motivates us to be better. Thanks again, have a great day!

Verified User in Logistics and Supply Chain
AL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"high quality software with great support"
5/5
What do you like best about Contentful?

the software itself is very functional and user friendly. both customer support and documentation (learning materials etc.) are top notch. Review collected by and hosted on G2.com.

What do you dislike about Contentful?

it is missing some basic functionality such as superscripts in text editor

there are no tools available to help editors collaborate on a given text itself (such as change tracking) Review collected by and hosted on G2.com.

Verified User in Leisure, Travel & Tourism
AL
Verified User in Leisure, Travel & Tourism
Mid-Market (51-1000 emp.)
"Good starter platform"
3/5
What do you like best about Contentful?

Quick to get going, user-friendly UI, flexible content model. Review collected by and hosted on G2.com.

What do you dislike about Contentful?

Less ideal for more serious or mid-sized startups, or plans seem tailored to a different type of business. Hard limit of 25 users is ridiculous as only option is to upgrade to enterprise which is way beyond our needs. CDN price is baked into the price, so not only are you overpaying if you want to use your own CDN, there's also no real built-in support for using your own asset library and/or CDN. Review collected by and hosted on G2.com.