It is the best automated questionnaire I can use and tweak. This takes a lot of chasing up out of my hands. The help manuals are great, and the staff I speak to are amazing. The turnaround time is great, and it allows a great trail of communication history. Review collected by and hosted on G2.com.

Of course it is a work in progress. I am happy to make suggestions/feedback as I go. The only thing that I would like to see is bulk update of due dates/reminders after 100 days overdue (with ability to retain original due date). Currently am manually updating each one with a new reminder message.

I would like to see an audit trail for the request - like how many sent/reminders before it was completed? As a tax accountant, itt would be good for audit purposes in case the ATO pinged late lodgement on me that I did all I possibly could to send reminders to clients about the information being due. Additionally, it would be good to know if a client picked up the request to read it vs when they actioned it.

It would be great if we can also delete/hide the other templates that have been preloaded that we are not using. Review collected by and hosted on G2.com.

Content Snare is so much easier now to manage virtual event organization and stay on top of content from collaborations. And I find it easy to upload items as well for others. Love it! Review collected by and hosted on G2.com.

As of today, I can't think of anything, it's been helpful. Review collected by and hosted on G2.com.

It is user friendly from both the client point of view and our point of view as accountants. Review collected by and hosted on G2.com.

I don't dislike anything about ContentSnare. Review collected by and hosted on G2.com.

ContentSnare is so much more customizable than the platform we were previously using! I love how easy it is to move around sections and add fields and questions. Review collected by and hosted on G2.com.

Perhaps one downside is the limit on how many active ones you can have at a time before you need to archive. Not a huge deal though in the grand scheme of things! Review collected by and hosted on G2.com.

We used another survey site, and it was confusing and hard to manage. ContentSnare looks cleaner, is easier to set up and to fill out, and has generally improved my quality of work. Review collected by and hosted on G2.com.

Only having a certain number of surveys to use. I wish we could have more in the initial package. Review collected by and hosted on G2.com.

This platform has been great for our onboarding process in allowing a seamless way to generate a creative brief survey for our new clients. It provides an easy-to-use interface and lots of flexibility for any survey question we might have. Review collected by and hosted on G2.com.

There isn't much! I think almost any issue or concern we have run into, they have been more than willing to help navigate or adapt the platform for our needs. Review collected by and hosted on G2.com.

I love how Content Snare allows you to create questions and forms to collect any data or information needed for a project in a simple form that you can easily track the progress on as the client fills it out! Instead of having a 2-hour phone call with clients, we are able to create a document/form that has all the questions we would have gone over on our call. Having the client fill out the questionnaire and provide all the documents before our call makes our process for starting a project much more efficient and enjoyable! Review collected by and hosted on G2.com.

Although this software offers a fantastic product, the interface for creating and crafting templates is not super straightforward. It can get really confusing how to customize questions or how to edit a template. We are still trying to figure out how to create a unique template that we can customize for each client. With so much work to do, it has been a little frustrating trying to figure out how the software itself works, but for the elements of this software that we have figured out-- we love it! Review collected by and hosted on G2.com.

I like how customizable each template can be. This allows us to make the perfect template for our client's individual needs. Review collected by and hosted on G2.com.

It can be a little overwhelming, and some questions in the template are redundant. Review collected by and hosted on G2.com.

Contentsnare has been a game changer for us as a finance company. Highly recommend looking into their service if you collect a lot of documents from your clients and have difficulties following up or streamlining the process. Review collected by and hosted on G2.com.

Reminders schedule can be a little confusing so you have to make sure this is properly set up. Otherwise your clients might be getting email reminders on the weekends. Review collected by and hosted on G2.com.

It's so easy to use -even for my 'technically challenged' web design clients. Content Snare has saved me hours of back and forth emails per client and I get a clear, concise brief upfront. Review collected by and hosted on G2.com.

I would love for my web design clients to be able to buy from me and be automatically redirected to a blank form, rather than me login and send each new client a form by email. Having said that, it's a minor issue and even if this never happens, I won't stop using Content Snare. Review collected by and hosted on G2.com.