Ease of use by both the user and the administrator. Content Snare is intuitive and communication as well as customer service is top notch. I was so excited to start my business and give my customers the opportunity to use Content Snare. Review collected by and hosted on G2.com.

This is hard. I don't really have anything I dislike. It's a friction-free experience. They've truly thought of everything. Review collected by and hosted on G2.com.

I love that Content Snare has far exceeded my expectations. I really like the templates; I feel that everything is done for me and all I have to do is fill in a few lines. Content Snare has really solved more than 1 problem in my business and meets many of my needs. I recommend Content Snare to others every chance I get. It has so many features and is easy to use; the video tutorials are helpful as well. The customer support is exceptional. I do not know how my business would survive without having Content Snare. My clients love it as well. Review collected by and hosted on G2.com.

I dislike Nothing. Content snare does what It was created to do. Review collected by and hosted on G2.com.

It helps me mitigate or avoid tasks that I deeply dislike: Having to chase after, beg, cajole, babysit, sift through multiple emails to find what I'm looking for, re-explaining what I need from a client, and spending so much time emailing.

It saves time in the moment, but with templates, it can save even more time in the future.

The customer support is excellent.. this is rare in Saas startups from my experience. There are real humans to talk to! Review collected by and hosted on G2.com.

Nothing honestly that I dislike. It's easy to use.

Just a few really minor things that aren't really negatives but take some getting used to, not because it's hard but because it's easy to forget a step.

For example, I would often forget to include an image upload field and my client would email me saying "Hey, there's no place to upload the photos, where should I send them?"

I would not say that this something I dislike. I think they are doing a great job! It's more about me forgetting. By the next round of requests I remembered to do this, and it's really just one click.

It probably goes without saying that the email templates will need to be customized. These are all things we as users should be doing anyway. Review collected by and hosted on G2.com.

The possibilities for collecting the project's information are ideal, but without a doubt, the support is the best. Julio has helped me with everything, one of the best supports I've had on a platform. Review collected by and hosted on G2.com.

It is very suitable for projects that require gathering a lot of information; otherwise, even though it is very comfortable, you might not take full advantage of it. Even so, that is not the platform's problem. Review collected by and hosted on G2.com.

The amount of time saved, organization, and efficiency this creates between our business and our clients is unparalleled. I shudder to think of the time before I had Content Snare. Review collected by and hosted on G2.com.

Nothing I can think of off of the top of my head. Review collected by and hosted on G2.com.

Content Snare follows up clients when they haven't finished their requests, saving us email tennis. Review collected by and hosted on G2.com.

Having issues copy and pasting excel data into table element of a request. Review collected by and hosted on G2.com.

The things I love the most about Content Snare are:

- that it creates space for my brain - I set up reminders for clients in there, and the system just does its thing reminding clients that I need the info (I don't need to keep track of it like I did when I was using email before this!)

- that it's a secure place to receive information (I'm a bookkeeper, so all the info I request from clients is sensitive, and CS is MUCH better than email (plus see point#1 re not having to keep track of it!)

- it's ONE place where I get all the information from all of my clients. I don't have to search in email constantly to see if they sent me the info - if the request is still open in CS, then they haven't sent it to me.

- it's easy to use - mobile-friendly, so I can request information and my clients can send me the information from their phones if they wish!

- it integrates well with my other programs like ClickUp (productivity & time tracking), Dropbox and so on

- the support team are AMAZING. This alone is a reason to sign up - they actually listen to their clients and customers, and their roadmap of improvements are actually linked to customer requests (not just random features that they decide on, like some other software dev teams do!)

- it's also relatively easy to implement in business - instead of sending an email, you login to CS and send it there. You can add tables, get clients to upload photos, videos, whatever.

I use Content Snare regularly in my business (several times a week at least!), and wouldn't be without it! Review collected by and hosted on G2.com.

That the CS team can't read my mind? ;)

Honestly, I think the only things I don't like currently, are things that I have provided feedback to them about, and they have put into their roadmap for future development, so that actually turns into the 'like' category because they listen to feedback! Review collected by and hosted on G2.com.

We have many documents to request, and historically clients will miss one or two items. The resulting back and forth is frustrating for all. Content Snare allows us to get ALL data accurately and quickly. Review collected by and hosted on G2.com.

Havent really found one yet... We have been able to make all internal templates, and can send SMS reminders. I guess its a good idea to check and tweek preset templates to match company mood as orginal templates were a little too formal for us. Review collected by and hosted on G2.com.

Simplicity in getting the things done. User experience on the both sides. Review collected by and hosted on G2.com.

Different ways of monitoring client performance might be something interesting to develop in the future. A good nice to have. Review collected by and hosted on G2.com.

ContentSnare saved me sooo much time when I was planning my first virtual summit (and now I'm using it again for my second!)

Truly, it's like having my own VA. ContentSnare sends reminders to my speakers when a summit-related resource is due, and also nags them when they don't submit resources on time. All those follow-up emails are kept off my radar, freeing up brainspace so I can focus on more important things.

Another huge benefit is all that information is one place, instead of countless email threads that I would never be able to keep track of. So I look really professional and on top of things (when really it's just my secret weapon...ContentSnare!) LOL. :) Review collected by and hosted on G2.com.

The only downside is that there's a bit of a learning curve to using the platform for the first time, at least there was for me. It IS intuitive to a certain extent, once you dive in get familiar with how it works, but you need to give yourself time to learn how to use the platform. Review collected by and hosted on G2.com.