# Best Omnichannel Commerce Software *By [Subhransu Sahu](https://research.g2.com/insights/author/subhransu-sahu)* Omnichannel commerce software provides businesses with the means to create a seamless buying experience wherein customers can interact with them via all buying and influence channels. An omnichannel commerce product offers a unified platform that contains all the tools necessary to run multiple channels (online, mobile, in-store, social media, etc.). This helps maximize potential customer touchpoints and minimizes potential backend efforts. Any commerce business can benefit from an omnichannel solution, but it is most advantageous when combining online and brick-and-mortar channels, which are typically run very differently. Omnichannel commerce software can and should integrate with [e-commerce platforms](https://www.g2.com/categories/e-commerce-platforms), [retail management systems](https://www.g2.com/categories/retail-management-system), [ERP systems](https://www.g2.com/categories/erp-systems), and [marketing software](https://www.g2.com/categories/marketing). While the configuration of integrations will vary based on both the platform and the user, the overall goal is to connect all relevant sales channels. Similarly, omnichannel commerce software must manage both online and in-store channels, since multichannel retail software is primarily focused on unifying various e-commerce channels. To qualify for inclusion in the Omnichannel Commerce category, a product must: - Provide a platform with tools necessary to manage all channels for a commerce business - Integrates with software for order fulfillment, cross-channel marketing, and more - Manage and combine primarily customer-facing commerce channels - Work with both online stores and brick-and-mortar channels such as POS - Deliver features for B2C or B2B omnichannel commerce, or both - Maintain product data and availability across all channels ## Top Omnichannel Commerce Software at a Glance | # | Product | Rating | Best For | What Users Say | |---|---------|--------|----------|----------------| | 1 | [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) | 4.4/5.0 (854 reviews) | Unified retail-and-digital commerce with omnichannel automation | "[Shopify Plus: Enterprise Power with a User-Friendly, Scalable Experience](https://www.g2.com/survey_responses/shopify-plus-review-12484480)" | | 2 | [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) | 4.3/5.0 (294 reviews) | SAP-native B2B and B2C omnichannel commerce | "[Strong Enterprise Foundations, Slower Innovation Cycles](https://www.g2.com/survey_responses/sap-commerce-cloud-review-12779109)" | | 3 | [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) | 4.4/5.0 (353 reviews) | Shopify-native unified in-store and online commerce | "[Helpful Support, Reliable POS systems, and Flexible Payment options](https://www.g2.com/survey_responses/shopify-pos-review-12706183)" | | 4 | [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) | 4.3/5.0 (559 reviews) | Salesforce-native omnichannel commerce with AI personalization | "[Efficient Integration, But a Bit Pricey](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-12548907)" | | 5 | [Mekari Qontak](https://www.g2.com/products/mekari-qontak/reviews) | 4.7/5.0 (31 reviews) | Unified multi-channel inbox with CRM-linked automation | "[Mekari Qontak Centralizes Channels for Faster, Clearer Customer Communication](https://www.g2.com/survey_responses/mekari-qontak-review-12750544)" | | 6 | [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) | 4.4/5.0 (285 reviews) | Salesforce-native B2B self-service ordering and account-based commerce | "[Streamlined, Customizable B2B Buying Experience with Salesforce B2B Commerce](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12794576)" | | 7 | [ikas](https://www.g2.com/products/ikas/reviews) | 4.5/5.0 (146 reviews) | No-code omnichannel store operations with unified POS | "[Effortless Store Setup with Powerful All-in-One Features](https://www.g2.com/survey_responses/ikas-review-10400465)" | | 8 | [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) | 4.2/5.0 (571 reviews) | Multichannel selling with built-in marketplace integrations | "[Amazing UX and Performance—Built Our BigCommerce Site Fast](https://www.g2.com/survey_responses/bigcommerce-review-12543407)" | | 9 | [Feedonomics](https://www.g2.com/products/feedonomics/reviews) | 4.4/5.0 (367 reviews) | Multichannel product feed transformation and syndication | "[Reliable Platform with Excellent Support and Seamless Integrations](https://www.g2.com/survey_responses/feedonomics-review-11571913)" | | 10 | [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) | 4.1/5.0 (592 reviews) | Omnichannel contact routing with Salesforce-native intelligence | "[Automates Interactions and Enhances Customer Experience](https://www.g2.com/survey_responses/five9-intelligent-cloud-contact-center-platform-review-11682161)" | ## How Many Omnichannel Commerce Software Products Does G2 Track? **Total Products under this Category:** 198 ### Category Stats (Jun 2026) - **Average Rating**: 4.32/5 (↑0.01 vs May 2026) The average rating of products in this category, based on all submitted ratings - **Top Trending Product**: Pekon Smart Retail Platform (+16.67%) - Among all products in this category, Pekon Smart Retail Platform recorded the largest rating increase compared to last month *Last updated: June 18, 2026* ## How Does G2 Rank Omnichannel Commerce Software Products? **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 6,700+ Authentic Reviews - 198+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Which Omnichannel Commerce Software Is Best for Your Use Case? - **Leader:** [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - **Highest Performer:** [ikas](https://www.g2.com/products/ikas/reviews) - **Easiest to Use:** [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) - **Top Trending:** [ikas](https://www.g2.com/products/ikas/reviews) - **Best Free Software:** [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) --- **Sponsored** ### SAP Commerce Cloud The SAP Commerce solutions delivers feature rich digital commerce capabilities built on a modern cloud native platform that will enable businesses to innovate quickly and deliver the perfect fit digital commerce solution for your business. SAP Commerce has the broadest and varying customer base with over 3500 customers, representing 20 industries across 100 countries. Customers trust our solution for its ability to scale and perform, customers has transacted over 570B+ dollars of gross merchandising value representing over 120M+ orders on our ecommerce platform. [Visit website](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=paid_promo&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=2113&secure%5Bmedium%5D=sponsored&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=785&secure%5Bresource_id%5D=2113&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Fomnichannel-commerce&secure%5Btoken%5D=73ff0876a3317304b0b443249a1e2c4c2404c9596b3e377895a98be1bb51470e&secure%5Burl%5D=https%3A%2F%2Fwww.sap.com%2Findia%2Fproducts%2Fcrm%2Fcommerce-cloud.html&secure%5Burl_type%5D=paid_promos) --- ## What Are the Top-Rated Omnichannel Commerce Software Products in 2026? ### 1. [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) Shopify Plus is the commerce platform for enterprise high-growth, high-volume brands, coupling speed and agility with the scalable foundation they need to grow bigger, faster. Our platform enables brands to break the rules of commerce through: - Unlimited extensibility, integrations, and customization through Shopify apps and partners - Custom automation with apps like Shopify Flow, Launchpad, and Scripts - Accelerated and customizable checkout - Localized customer experiences with global storefronts Shopify Plus powers 10,000+ of the fastest growing brands in the world, including FashionNova, Budweiser, RedBull, Colourpop, and more. To learn more and see a demo, please visit: https://www.shopify.com/plus **Average Rating:** 4.4/5.0 **Total Reviews:** 854 **How Do G2 Users Rate Shopify Plus?** - **Has the product been a good partner in doing business?:** 8.5/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.7/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 7.6/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Shopify Plus?** - **Seller:** [Shopify](https://www.g2.com/sellers/shopify) - **Company Website:** https://www.shopify.com/ - **Year Founded:** 2006 - **HQ Location:** Ottawa, ON - **Twitter:** @Shopify (450,909 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/784652/ (28,516 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Owner - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 65% Small-Business, 26% Mid-Market #### What Are Shopify Plus's Pros and Cons? **Pros:** - Ease of Use (97 reviews) - Customer Support (42 reviews) - Reliability (40 reviews) - Quick Setup (36 reviews) - Easy Setup (34 reviews) **Cons:** - Expensive (59 reviews) - Limited Customization (39 reviews) - Limited Features (24 reviews) - Missing Features (21 reviews) - Extra Costs (19 reviews) ### What Do G2 Reviewers Say About Shopify Plus? *AI-generated summary from verified user reviews* **Pros:** - Users love the **ease of use** of Shopify Plus, allowing for quick site setup and efficient management of multiple stores. - Users appreciate the **excellent customer support** of Shopify Plus, enhancing their overall experience and operational efficiency. - Users value Shopify Plus for its **reliability** , enabling seamless handling of traffic spikes and complex setups. - Users value the **quick setup** of Shopify Plus, appreciating the smooth transition and excellent support throughout the process. - Users find the **easy setup** of Shopify Plus to be straightforward, enhancing their overall experience and efficiency. **Cons:** - Users feel that Shopify Plus is **expensive** , especially for smaller brands seeking budget-friendly solutions. - Users face **limited customization** options on Shopify Plus, necessitating developers for larger-scale changes and incurring additional costs. - Users find **limited features** in Shopify Plus necessitating additional tools or developer skills for full functionality. - Users criticize the **missing features** in Shopify Plus, noting a lack of advanced customization and search capabilities. - Users find the **extra costs** of Shopify Plus, including fees and apps, challenging for small businesses. #### What Are Recent G2 Reviews of Shopify Plus? **"[Simple, Scalable, and Always Innovating—with Lightning-Fast Shopify Plus Support](https://www.g2.com/survey_responses/shopify-plus-review-12723445)"** **Rating:** 5.0/5.0 stars *— Jordan D.* [Read full review](https://www.g2.com/survey_responses/shopify-plus-review-12723445) --- **"[Shopify Plus: Enterprise Power with a User-Friendly, Scalable Experience](https://www.g2.com/survey_responses/shopify-plus-review-12484480)"** **Rating:** 4.5/5.0 stars *— Valeriia I.* [Read full review](https://www.g2.com/survey_responses/shopify-plus-review-12484480) --- #### What Are G2 Users Discussing About Shopify Plus? - [How does Shopify plus work?](https://www.g2.com/discussions/how-does-shopify-plus-work) - 2 comments - [What brands use Shopify plus?](https://www.g2.com/discussions/what-brands-use-shopify-plus) - 1 comment - [What are the features of Shopify?](https://www.g2.com/discussions/shopify-plus-what-are-the-features-of-shopify) - 1 comment - [What are the benefits of Shopify plus?](https://www.g2.com/discussions/what-are-the-benefits-of-shopify-plus) - 1 comment ### 2. [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) The SAP Commerce solutions delivers feature rich digital commerce capabilities built on a modern cloud native platform that will enable businesses to innovate quickly and deliver the perfect fit digital commerce solution for your business. SAP Commerce has the broadest and varying customer base with over 3500 customers, representing 20 industries across 100 countries. Customers trust our solution for its ability to scale and perform, customers has transacted over 570B+ dollars of gross merchandising value representing over 120M+ orders on our ecommerce platform. **Average Rating:** 4.3/5.0 **Total Reviews:** 294 **How Do G2 Users Rate SAP Commerce Cloud?** - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.6/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 8.7/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind SAP Commerce Cloud?** - **Seller:** [SAP](https://www.g2.com/sellers/sap) - **Company Website:** https://www.sap.com/ - **Year Founded:** 1972 - **HQ Location:** Walldorf - **Twitter:** @SAP (297,052 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sap/ (141,955 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Consultant, Associate - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 46% Enterprise, 33% Mid-Market #### What Are SAP Commerce Cloud's Pros and Cons? **Pros:** - Ease of Use (29 reviews) - Integrations (23 reviews) - B2B (16 reviews) - Customer Experience (16 reviews) - Customization (15 reviews) **Cons:** - Expensive (24 reviews) - Complexity (21 reviews) - Difficult Learning (18 reviews) - Learning Curve (18 reviews) - Complex Implementation (17 reviews) ### What Do G2 Reviewers Say About SAP Commerce Cloud? *AI-generated summary from verified user reviews* **Pros:** - Users find SAP Commerce Cloud's **ease of use** enhances efficiency, making training and integration quick and straightforward. - Users value the **seamless integration** capabilities of SAP Commerce Cloud, enhancing data consistency and operational efficiency. - Users praise SAP Commerce Cloud for its **exceptional integration with SAP ecosystem** , enhancing B2B and B2C operations for large enterprises. - Users value the **flexibility and scalability** of SAP Commerce Cloud, enhancing their ability to create diverse customer experiences. - Users appreciate the **deep customization options** in SAP Commerce Cloud, enhancing flexibility for tailored business needs. **Cons:** - Users find SAP Commerce Cloud **very expensive** , especially for small businesses and wish for more affordable options. - Users find SAP Commerce Cloud to have a **steep learning curve** , making initial setup and customization challenging. - Users find the **difficult learning** curve of SAP Commerce Cloud challenging, requiring significant time and training for effective usage. - Users face a **significant learning curve** with SAP Commerce Cloud, making initial adaptation and customization quite challenging. - Users find the **complex implementation** of SAP Commerce Cloud challenging, requiring skilled developers and significant resources. #### What Are Recent G2 Reviews of SAP Commerce Cloud? **"[Strong Enterprise Foundations, Slower Innovation Cycles](https://www.g2.com/survey_responses/sap-commerce-cloud-review-12779109)"** **Rating:** 4.0/5.0 stars *— Simone I.* [Read full review](https://www.g2.com/survey_responses/sap-commerce-cloud-review-12779109) --- **"[Enterprise-Grade Flexibility, Scalable Performance, and Strong SAP Integrations](https://www.g2.com/survey_responses/sap-commerce-cloud-review-12817002)"** **Rating:** 5.0/5.0 stars *— Vedant G.* [Read full review](https://www.g2.com/survey_responses/sap-commerce-cloud-review-12817002) --- #### What Are G2 Users Discussing About SAP Commerce Cloud? - [What is SAP Commerce Cloud used for?](https://www.g2.com/discussions/what-is-sap-commerce-cloud-used-for) - 1 comment - [Is SAP Hybris SaaS?](https://www.g2.com/discussions/is-sap-hybris-saas) - [What is CMS cockpit in hybris?](https://www.g2.com/discussions/hybris-product-content-management-what-is-cms-cockpit-in-hybris) - [What is CMS cockpit in hybris?](https://www.g2.com/discussions/what-is-cms-cockpit-in-hybris) - [What are three integrations that enhance the functionality of SAP Commerce Cloud?](https://www.g2.com/discussions/what-are-three-integrations-that-enhance-the-functionality-of-sap-commerce-cloud) ### 3. [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) Shopify POS is the best point-of-sale solution for retailers who sell in-store and online. Shopify POS brings in-store and online sales together, so you can create the seamless shopping experiences today's customers expect, increase sales, and drastically streamline operations. Our all-in-one POS offers hardware, payments, and software, built to support any type of retail environment. Built on the world's leading commerce platform, Shopify POS makes it easy to expand to new retail locations, international markets, and online channels. Shopify POS is trusted by major retailers like Alo Yoga, Vuori, and Glossier. **Average Rating:** 4.4/5.0 **Total Reviews:** 353 **How Do G2 Users Rate Shopify POS?** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 8.8/10) - **E-commerce Integration:** 9.0/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 7.7/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Shopify POS?** - **Seller:** [Shopify](https://www.g2.com/sellers/shopify) - **Company Website:** https://www.shopify.com/ - **Year Founded:** 2006 - **HQ Location:** Ottawa, ON - **Twitter:** @Shopify (450,909 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/784652/ (28,516 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, Manager - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 75% Small-Business, 16% Mid-Market #### What Are Shopify POS's Pros and Cons? **Pros:** - Ease of Use (34 reviews) - Inventory Management (24 reviews) - Integrations (18 reviews) - Easy Setup (17 reviews) - Order Management (17 reviews) **Cons:** - Expensive (16 reviews) - Limited Features (13 reviews) - Lack of Customization (9 reviews) - Limited Customization (8 reviews) - Connectivity Issues (7 reviews) ### What Do G2 Reviewers Say About Shopify POS? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Shopify POS, praising its intuitive design and seamless integration for managing businesses. - Users appreciate the **effortless inventory tracking** of Shopify POS, ensuring real-time updates for both online and in-store sales. - Users value the **seamless integration** of Shopify POS, enhancing omnichannel sales and simplifying inventory management. - Users highlight the **easy setup** of Shopify POS, making it simple to start and manage their online business. - Users appreciate the **seamless order management** of Shopify POS, effectively integrating in-store and online sales. **Cons:** - Users find Shopify POS **expensive** due to high delivery costs and limited customization options leading to affordability issues. - Users express frustration over the **limited features** of Shopify POS, often needing more advanced options available only in higher plans. - Users find the **limited customization options** of Shopify POS restrict their ability to tailor the system effectively. - Users feel that **customization options are limited** , restricting their ability to tailor Shopify POS to their needs. - Users experience **connectivity issues** with Shopify POS, facing slow performance and limited offline transaction capabilities. #### What Are Recent G2 Reviews of Shopify POS? **"[Helpful Support, Reliable POS systems, and Flexible Payment options](https://www.g2.com/survey_responses/shopify-pos-review-12706183)"** **Rating:** 4.5/5.0 stars *— Jason L.* [Read full review](https://www.g2.com/survey_responses/shopify-pos-review-12706183) --- **"[Incredible Mobile POS for Trade Shows—Customizable, Tap to Pay, and Offline Ready](https://www.g2.com/survey_responses/shopify-pos-review-12763784)"** **Rating:** 4.0/5.0 stars *— Jordan D.* [Read full review](https://www.g2.com/survey_responses/shopify-pos-review-12763784) --- #### What Are G2 Users Discussing About Shopify POS? - [What is Shopify Pos Pro?](https://www.g2.com/discussions/what-is-shopify-pos-pro) - [What are the key features of a POS system?](https://www.g2.com/discussions/shopify-pos-what-are-the-key-features-of-a-pos-system) - [How does Shopify integrate with POS?](https://www.g2.com/discussions/how-does-shopify-integrate-with-pos) - [What POS works with Shopify?](https://www.g2.com/discussions/what-pos-works-with-shopify) ### 4. [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) Salesforce B2C Commerce empowers customers to quickly grow profitability. Customers of all sizes can build pixel-perfect experiences and embed commerce into every touchpoint with templates, composability and headless APIs. Meanwhile automated AI helps cut costs and driver merchandiser productivity. By connecting the shopping journey across unified marketing, service and order fulfillment, companies can deliver seamless, personalized experiences across all consumer touchpoints with a single view of the customer. B2C Commerce is the only platform that is trusted to deliver success to our customers every day, every month and every holiday at global scale. **Average Rating:** 4.3/5.0 **Total Reviews:** 559 **How Do G2 Users Rate Salesforce B2C Commerce?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.6/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 8.5/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Salesforce B2C Commerce?** - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Company Website:** https://www.salesforce.com/ - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce (579,511 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (83,223 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Salesforce Developer, Manager - **Top Industries:** Retail, Information Technology and Services - **Company Size:** 40% Mid-Market, 32% Enterprise #### What Are Salesforce B2C Commerce's Pros and Cons? **Pros:** - Ease of Use (72 reviews) - Features (48 reviews) - Integrations (45 reviews) - Easy Integration (35 reviews) - Personalization (33 reviews) **Cons:** - Complex Setup (39 reviews) - Expensive (37 reviews) - Complexity (27 reviews) - Difficult Setup (26 reviews) - Complex Implementation (23 reviews) ### What Do G2 Reviewers Say About Salesforce B2C Commerce? *AI-generated summary from verified user reviews* **Pros:** - Users find the **ease of use** of Salesforce B2C Commerce to be exceptional, simplifying complex e-commerce tasks. - Users value the **robust features** of Salesforce B2C Commerce, enabling personalized, scalable, and seamless digital commerce experiences. - Users value the **seamless integrations** within Salesforce B2C Commerce, simplifying access to essential product information and pricing. - Users appreciate the **easy integration** of Salesforce B2C Commerce with existing Salesforce products, streamlining their operations effortlessly. - Users value the **AI-powered personalization** in Salesforce B2C Commerce, enhancing customer experiences with tailored recommendations. **Cons:** - Users face a **complex setup** process with Salesforce B2C Commerce, which hinders effective use and slows down deployment. - Users highlight that Salesforce B2C Commerce can be **very expensive** , particularly challenging for smaller businesses to adopt effectively. - Users find the **complexity** of Salesforce B2C Commerce challenging, particularly regarding configuration and implementation for smaller projects. - Users find the **difficult setup** of Salesforce B2C Commerce challenging, especially for teams new to the platform. - Users find the **complex implementation** of Salesforce B2C Commerce challenging, especially for smaller businesses with limited resources. #### What Are Recent G2 Reviews of Salesforce B2C Commerce? **"[Efficient Integration, But a Bit Pricey](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-12548907)"** **Rating:** 4.0/5.0 stars *— Siddhant S.* [Read full review](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-12548907) --- **"[Reliable and Scalable Ecommerce with Salesforce B2C Commerce](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-12711370)"** **Rating:** 5.0/5.0 stars *— Rossella P.* [Read full review](https://www.g2.com/survey_responses/salesforce-b2c-commerce-review-12711370) --- #### What Are G2 Users Discussing About Salesforce B2C Commerce? - [What is Salesforce Commerce for B2C used for?](https://www.g2.com/discussions/what-is-salesforce-commerce-for-b2c-used-for) - [Is Salesforce an ecommerce platform?](https://www.g2.com/discussions/is-salesforce-an-ecommerce-platform) - 1 comment - [What is b2b and b2c in Salesforce?](https://www.g2.com/discussions/salesforce-commerce-for-b2c-what-is-b2b-and-b2c-in-salesforce) - 1 comment - [What is a b2c platform?](https://www.g2.com/discussions/what-is-a-b2c-platform) - 1 comment - [What is Salesforce commerce?](https://www.g2.com/discussions/what-is-salesforce-commerce) - 1 comment ### 5. [Mekari Qontak](https://www.g2.com/products/mekari-qontak/reviews) Mekari Qontak is a leading and expert provider of enterprise Omnichannel CRM technology leveraging scalable API technology. Built on a SaaS model, Qontak enables businesses to rapidly grow their sales, customer service and operations. Our solutions empower businesses using WhatsApp & Instagram, social media, e-commerce, voice calls, KPIs and offline activities within a unified SaaS CRM technology. **Average Rating:** 4.7/5.0 **Total Reviews:** 31 **How Do G2 Users Rate Mekari Qontak?** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 8.8/10) - **E-commerce Integration:** 9.3/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 9.7/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Mekari Qontak?** - **Seller:** [Mekari](https://www.g2.com/sellers/mekari) - **Year Founded:** 2015 - **HQ Location:** Jakarta Pusat, ID - **Twitter:** @mekaricom (168 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/mekari/ (1,688 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 55% Mid-Market, 35% Small-Business #### What Are Mekari Qontak's Pros and Cons? **Pros:** - Ease of Use (7 reviews) - Integration (4 reviews) - User Interface (4 reviews) - Customer Support (3 reviews) - Intuitive (3 reviews) **Cons:** - Complex Setup (1 reviews) - Connectivity Issues (1 reviews) - Expertise Required (1 reviews) - Incomplete Information (1 reviews) - Integration Issues (1 reviews) ### What Do G2 Reviewers Say About Mekari Qontak? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Mekari Qontak, enjoying its intuitive features for seamless customer interactions. - Users find the **seamless integration** with WhatsApp Business API incredibly beneficial for managing customer conversations. - Users love the **user-friendly interface** of Mekari Qontak, making chat management and marketing broadcasts effortless. - Users value the **responsive customer support** of Mekari Qontak, ensuring smooth operations and quick problem resolution. - Users find Mekari Qontak's **intuitive interface** and accessibility crucial for effective remote work and customer interaction. **Cons:** - Users find the **complex setup** for advanced custom reports time-consuming, but value the actionable insights post-configuration. - Users experience **connectivity issues** with Mekari Qontak, leading to confusion about account activation across devices. - Users find that **expertise is required** for configuring advanced reports, although they are ultimately beneficial once established. - Users feel the **reporting and analytics are incomplete** , lacking the detailed insights needed for effective campaign measurement. - Users experience **integration issues** with Qontak, as WhatsApp Business is restricted to Qontak platforms only. #### What Are Recent G2 Reviews of Mekari Qontak? **"[Mekari Qontak Centralizes Channels for Faster, Clearer Customer Communication](https://www.g2.com/survey_responses/mekari-qontak-review-12750544)"** **Rating:** 5.0/5.0 stars *— chatelia n.* [Read full review](https://www.g2.com/survey_responses/mekari-qontak-review-12750544) --- **"[Mekari Qontak Makes Customer Communication Faster and More Organized](https://www.g2.com/survey_responses/mekari-qontak-review-12430999)"** **Rating:** 5.0/5.0 stars *— Yosua B.* [Read full review](https://www.g2.com/survey_responses/mekari-qontak-review-12430999) --- #### What Are G2 Users Discussing About Mekari Qontak? - [What is Qontak by Mekari used for?](https://www.g2.com/discussions/what-is-qontak-by-mekari-used-for) - 1 comment ### 6. [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) Salesforce B2B Commerce empowers customers to meet complex buyer needs and drive B2B sales efficiency. Start selling faster with guided store setup, out-of-the-box customer records, generative product descriptions, and generative AI-driven insights and goals. Automate buying with self-serve rapid reordering, account and customer-specific pricing, entitlements, dynamic promotions, and more. Launch templated pages for B2B, D2C, or both. Leverage shared catalogs, promotions, products, and price books. Achieve your growth goals faster and generate more revenue with B2B Commerce powered by Salesforce. Unlock global scale on a trusted platform with 99.99% proven uptime and security and a robust partner ecosystem to extend Commerce capabilities across your business. **Average Rating:** 4.4/5.0 **Total Reviews:** 285 **How Do G2 Users Rate Salesforce B2B Commerce?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.2/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 8.3/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Salesforce B2B Commerce?** - **Seller:** [Salesforce](https://www.g2.com/sellers/salesforce) - **Company Website:** https://www.salesforce.com/ - **Year Founded:** 1999 - **HQ Location:** San Francisco, CA - **Twitter:** @salesforce (579,511 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3185/ (83,223 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Business Development Representative, Salesforce Developer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 36% Mid-Market, 33% Enterprise #### What Are Salesforce B2B Commerce's Pros and Cons? **Pros:** - Ease of Use (49 reviews) - B2B (31 reviews) - Features (29 reviews) - Integrations (29 reviews) - B2B Sales (25 reviews) **Cons:** - Complex Setup (24 reviews) - Expensive (24 reviews) - Complexity (22 reviews) - Difficult Learning (16 reviews) - User Difficulty (16 reviews) ### What Do G2 Reviewers Say About Salesforce B2B Commerce? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Salesforce B2B Commerce, streamlining project management and deployment processes. - Users appreciate the **deep CRM integration** of Salesforce B2B Commerce, enhancing personalized and efficient buying experiences. - Users value the **custom features and ease of integration** with Salesforce B2B Commerce, enhancing site compatibility and accessibility. - Users appreciate the **deep integration with CRM data** in Salesforce B2B Commerce, enhancing personalized buying experiences. - Users value the **reliable handling of complex product catalogs** and appreciate the personalized buying experience for clients. **Cons:** - Users find the **complex setup** of Salesforce B2B Commerce challenging, with a steep learning curve and high costs. - Users find Salesforce B2B Commerce to be **expensive** , which can be a burden for smaller organizations. - Users find the **complexity of implementation** and high costs challenging, especially for smaller B2B organizations. - Users find the **difficult learning** curve challenging, leading to frustration in training and utilizing advanced features. - Users find the **user difficulty** of Salesforce B2B Commerce challenging, with a steep learning curve and complex setup. #### What Are Recent G2 Reviews of Salesforce B2B Commerce? **"[Salesforce B2B Commerce: Powerful B2B Hierarchies, SSO, Custom Pricing & RBAC](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12736667)"** **Rating:** 4.5/5.0 stars *— Akansha C.* [Read full review](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12736667) --- **"[Streamlined, Customizable B2B Buying Experience with Salesforce B2B Commerce](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12794576)"** **Rating:** 5.0/5.0 stars *— Schantera M.* [Read full review](https://www.g2.com/survey_responses/salesforce-b2b-commerce-review-12794576) --- #### What Are G2 Users Discussing About Salesforce B2B Commerce? - [What is your experience with Salesforce Commerce for B2B, and what improvements would you suggest?](https://www.g2.com/discussions/what-is-your-experience-with-salesforce-commerce-for-b2b-and-what-improvements-would-you-suggest) - [What is Salesforce Commerce for B2B used for?](https://www.g2.com/discussions/what-is-salesforce-commerce-for-b2b-used-for) - 1 comment - [What are the advantages of b2b e commerce?](https://www.g2.com/discussions/what-are-the-advantages-of-b2b-e-commerce) - 1 comment - [What is b2b e commerce with example?](https://www.g2.com/discussions/what-is-b2b-e-commerce-with-example) - 1 comment - [What is b2b and b2c in Salesforce?](https://www.g2.com/discussions/what-is-b2b-and-b2c-in-salesforce) ### 7. [ikas](https://www.g2.com/products/ikas/reviews) ikas is an innovative e-commerce platform that has been specifically designed for small and medium-sized enterprises and entrepreneurs. Its user-friendly interface allows the user to easily create an online store without requiring any technical expertise. Furthermore, its advanced features enable the sale of the products seamlessly through various channels, including marketplaces, physical stores, and the brand’s own e-commerce website, on an international scale. One of the most notable features of the platform is its multi-channel sales functionality that facilitates the management of all the orders and stocks in one unified dashboard. With a single click, one can efficiently transfer all of their products to their own e-commerce website using ikas. In addition, the platform's high conversion rates can be leveraged to enhance SEO performance, thereby resulting in better outcomes and increased profit margins. ikas offers a robust e-commerce infrastructure that enables the fast and efficient creation of e-commerce websites. The platform holds unlimited products, traffic, and web space, free shipping integration, advanced return management, discount campaigns, and 24/7 expert customer support. Additionally, users can take advantage of bulk assignment of categories, tags, and sale prices to products, as well as receive cart reminder notifications via SMS and WhatsApp. Moreover, the platform's payment solution, ikasPay, offers the advantage of receiving payments the next day, while e-export to all countries is free. By selecting ikas, users can carry out their e-commerce processes practically and professionally, similar to many successful brands that currently use the ikas infrastructure. **Average Rating:** 4.5/5.0 **Total Reviews:** 146 **How Do G2 Users Rate ikas?** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 8.8/10) - **E-commerce Integration:** 9.0/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 8.9/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind ikas?** - **Seller:** [ikas Tech GmbH](https://www.g2.com/sellers/ikas-tech-gmbh) - **Year Founded:** 2017 - **HQ Location:** Ankara, TR - **Twitter:** @ikasturkiye (8,384 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/ikas-com/ (313 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Founder - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 54% Small-Business, 44% Mid-Market #### What Are ikas's Pros and Cons? **Pros:** - Ease of Use (42 reviews) - E-commerce Services (18 reviews) - User Interface (18 reviews) - Easy Integration (17 reviews) - Inventory Management (14 reviews) **Cons:** - Limited Customization (8 reviews) - Limited Features (8 reviews) - Missing Features (7 reviews) - Poor Customer Support (6 reviews) - Expensive (5 reviews) ### What Do G2 Reviewers Say About ikas? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of ikas, enabling quick store setup and efficient inventory management. - Users praise the **user-friendly interface** of ikas, making e-commerce store management efficient and seamless. - Users appreciate the **clean and user-friendly interface** of ikas, simplifying store setup and enhancing efficiency. - Users love the **easy integration** of ikas, enabling quick store launches and seamless management across multiple platforms. - Users value the **intuitive inventory management** of ikas, making online store management easy for everyone. **Cons:** - Users find the **limited customization** options for reporting and integrations with third-party software frustrating and restrictive. - Users find **limited features** in IKAS, hindering advanced workflows and scalability for larger companies. - Users note the lack of **advanced features and customization options** , limiting Ikas' effectiveness for larger applications and specific workflows. - Users express frustration with Ikas's **poor customer support** , highlighting a lack of timely and effective assistance in critical situations. - Users find ikas to be **expensive compared to other e-commerce tools** , with vague pricing and limited scalability for larger companies. #### What Are Recent G2 Reviews of ikas? **"[ikas Makes Launching and Managing an Online Store Simple and Efficient](https://www.g2.com/survey_responses/ikas-review-12778893)"** **Rating:** 5.0/5.0 stars *— Parish J.* [Read full review](https://www.g2.com/survey_responses/ikas-review-12778893) --- **"[Effortless Store Setup with Powerful All-in-One Features](https://www.g2.com/survey_responses/ikas-review-10400465)"** **Rating:** 4.0/5.0 stars *— Ruby G.* [Read full review](https://www.g2.com/survey_responses/ikas-review-10400465) --- ### 8. [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) About BigCommerce BigCommerce, powered by Commerce, is a flexible enterprise ecommerce platform built to help brands, retailers, manufacturers, and merchants of all sizes grow and innovate without compromise. Its open architecture gives B2C and B2B businesses the freedom to scale, adapt, and solve complex challenges with the flexibility to integrate their preferred tech stack, extend functionality, and tailor the experience to their needs. Companies across industries rely on BigCommerce to power their growth, including Cole Haan, Harvey Nichols, King Arthur Baking Co., Mizuno, and MKM Building Supplies. **Average Rating:** 4.2/5.0 **Total Reviews:** 571 **How Do G2 Users Rate BigCommerce?** - **Has the product been a good partner in doing business?:** 8.4/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.1/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 7.9/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind BigCommerce?** - **Seller:** [Commerce](https://www.g2.com/sellers/commerce) - **Company Website:** https://www.commerce.com/ - **Year Founded:** 2009 - **HQ Location:** Austin, TX - **Twitter:** @bigcommerce (65,688 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/poweredbycommerce/ (1,894 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Owner, CEO - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 75% Small-Business, 19% Mid-Market #### What Are BigCommerce's Pros and Cons? **Pros:** - Ease of Use (40 reviews) - Customer Support (21 reviews) - Easy Integration (14 reviews) - Product Management (12 reviews) - App Integration (11 reviews) **Cons:** - Limited Customization (12 reviews) - Expensive (11 reviews) - Difficult Customization (9 reviews) - Customization Difficulty (7 reviews) - Limited Features (7 reviews) ### What Do G2 Reviewers Say About BigCommerce? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of BigCommerce, making product management and order tracking straightforward and efficient. - Users commend the **top-notch customer support** from BigCommerce, highlighting responsiveness and dedication to their needs. - Users appreciate the **easy integration** of BigCommerce, allowing seamless connection with various systems and third-party tools. - Users appreciate the **user-friendly interface and built-in features** of BigCommerce, enhancing their online store experience. - Users appreciate the **easy app integration** offered by BigCommerce, streamlining various business functions effortlessly. **Cons:** - Users express concerns about the **limited customization** options in BigCommerce, finding it challenging to personalize their storefronts. - Users find BigCommerce **expensive** , suggesting that a lower price would enhance the overall value of the service. - Users struggle with **difficult customization** , finding it challenging to modify themes and integrate unique features effectively. - Users find **customization difficult** with BigCommerce, often struggling to achieve unique designs and functionality requirements. - Users note a **limited features** experience with BigCommerce, leading some to switch to platforms like Shopify for more functionality. #### What Are Recent G2 Reviews of BigCommerce? **"[Amazing UX and Performance—Built Our BigCommerce Site Fast](https://www.g2.com/survey_responses/bigcommerce-review-12543407)"** **Rating:** 5.0/5.0 stars *— Stephanie D.* [Read full review](https://www.g2.com/survey_responses/bigcommerce-review-12543407) --- **"[A solid (if a little clunky) B2B Choice for smaller b2b organizations that require commerce](https://www.g2.com/survey_responses/bigcommerce-review-8806166)"** **Rating:** 4.0/5.0 stars *— Nicholas W.* [Read full review](https://www.g2.com/survey_responses/bigcommerce-review-8806166) --- #### What Are G2 Users Discussing About BigCommerce? - [Who uses BigCommerce?](https://www.g2.com/discussions/who-uses-bigcommerce) - 1 comment, 1 upvote - [Is BigCommerce like Shopify?](https://www.g2.com/discussions/is-bigcommerce-like-shopify) - 2 comments - [Which is better Shopify or BigCommerce?](https://www.g2.com/discussions/which-is-better-shopify-or-bigcommerce) - 2 comments - [What is BigCommerce platform?](https://www.g2.com/discussions/what-is-bigcommerce-platform) ### 9. [Feedonomics](https://www.g2.com/products/feedonomics/reviews) Feedonomics, powered by Commerce, is a flexible platform for AI-enriched product feed management, optimization, and intelligent order orchestration. It transforms how businesses manage and activate product data across hundreds of channels, from marketplaces and search engines to social commerce and AI-driven discovery. Feedonomics pairs powerful technology and a full-service support team with strategic partnerships across platforms like Amazon, Google, Meta, and TikTok. Brands like Cole Haan, Perry Ellis, Puma, and Revelyst use it to improve ROAS, increase reach, and accelerate revenue growth through unified multi-channel commerce. **Average Rating:** 4.4/5.0 **Total Reviews:** 367 **How Do G2 Users Rate Feedonomics?** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.3/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 7.7/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Feedonomics?** - **Seller:** [Commerce](https://www.g2.com/sellers/commerce) - **Company Website:** https://www.commerce.com/ - **Year Founded:** 2009 - **HQ Location:** Austin, TX - **Twitter:** @bigcommerce (65,688 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/poweredbycommerce/ (1,894 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Digital Marketing Manager, Marketing Manager - **Top Industries:** Retail, Marketing and Advertising - **Company Size:** 55% Mid-Market, 28% Small-Business #### What Are Feedonomics's Pros and Cons? **Pros:** - Customer Support (39 reviews) - Ease of Use (32 reviews) - Feed Management (24 reviews) - Helpful (19 reviews) - Features (16 reviews) **Cons:** - Poor Customer Support (13 reviews) - Complex Usability (10 reviews) - Difficult Learning (10 reviews) - Navigation Issues (9 reviews) - Learning Curve (8 reviews) ### What Do G2 Reviewers Say About Feedonomics? *AI-generated summary from verified user reviews* **Pros:** - Users praise Feedonomics for their **responsive and knowledgeable customer support** , ensuring optimized product data and successful campaigns. - Users value the **ease of use** of Feedonomics, making feed management simple and efficient with strong support. - Users value the **responsive and knowledgeable support** from Feedonomics, ensuring optimized product data and campaign success. - Users praise the **exceptional support and commitment** of Feedonomics for optimizing product data and campaign performance. - Users value the **expert support and proactive optimization** provided by Feedonomics, enhancing campaign performance significantly. **Cons:** - Users experience **poor customer support** , resulting in inconsistent responses and lengthy processing times for requests. - Users find the **complex usability** of Feedonomics challenging, especially navigating menus and understanding the interface. - Users find the **difficult learning curve** of Feedonomics challenging, often requiring support to navigate the platform. - Users struggle with **navigation issues** , finding the interface complex and challenging to use effectively. - Users find a notable **learning curve** with Feedonomics, requiring time and support to master its functionalities. #### What Are Recent G2 Reviews of Feedonomics? **"[Feedonomics makes managing your feed for multiple destinations very easy](https://www.g2.com/survey_responses/feedonomics-review-11485632)"** **Rating:** 5.0/5.0 stars *— Schafer P.* [Read full review](https://www.g2.com/survey_responses/feedonomics-review-11485632) --- **"[Reliable Platform with Excellent Support and Seamless Integrations](https://www.g2.com/survey_responses/feedonomics-review-11571913)"** **Rating:** 5.0/5.0 stars *— Darline B.* [Read full review](https://www.g2.com/survey_responses/feedonomics-review-11571913) --- #### What Are G2 Users Discussing About Feedonomics? - [What does Feedonomics do?](https://www.g2.com/discussions/what-does-feedonomics-do) - [What is feed management?](https://www.g2.com/discussions/feedonomics-what-is-feed-management) - 1 comment - [What does GoDataFeed do?](https://www.g2.com/discussions/feedonomics-what-does-godatafeed-do) - [What is feedonomics used for?](https://www.g2.com/discussions/what-is-feedonomics-used-for) - 1 comment ### 10. [Five9 Intelligent Cloud Contact Center Platform](https://www.g2.com/products/five9-intelligent-cloud-contact-center-platform/reviews) Founded in 2001 and headquartered in San Ramon, California, Five9 has evolved into a global CX leader with over 2,500 customers worldwide. As a pioneer in cloud contact center technology, Five9 serves organizations across industries looking to transform customer experiences through intelligent, personalized interactions. With over 1,400 partners globally and 2,700 employees, Five9 combines deep CX expertise with innovative technology to help brands deliver better business outcomes. The Five9 Intelligent CX Platform provides a comprehensive suite of solutions, including omnichannel engagement, agent assistance, workforce engagement, and AI-powered automation. Five9 Genius AI embeds practical artificial intelligence across the platform, enabling hyper-personalized customer journeys where AI Agents and Human Agents work hand in hand. Our open, cloud-native platform integrates effortlessly with leading CRM and enterprise systems, ensuring businesses can personalize experiences while maximizing operational agility. Five9 transforms CX from fragmented, frustrating experiences into seamless, AI-driven journeys that anticipate customer needs. By combining AI's efficiency with the human touch, businesses can deliver better experiences at lower costs, turning their contact centers from cost centers into strategic assets. With industry-leading reliability (99.999% uptime), deep CX expertise, and a consultative partnership approach, Five9 helps businesses unlock efficiency, boost customer satisfaction, and drive long-term loyalty. With Five9, the New CX Starts Here—where customer joy becomes a driving force for business growth. **Average Rating:** 4.1/5.0 **Total Reviews:** 592 **How Do G2 Users Rate Five9 Intelligent Cloud Contact Center Platform?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10) - **E-commerce Integration:** 6.7/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 7.5/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Five9 Intelligent Cloud Contact Center Platform?** - **Seller:** [Five9](https://www.g2.com/sellers/five9) - **Company Website:** https://www.Five9.com - **Year Founded:** 2001 - **HQ Location:** San Ramon, CA - **Twitter:** @Five9 (14,856 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/16827/ (3,058 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Customer Service Representative - **Top Industries:** Consumer Services, Financial Services - **Company Size:** 55% Mid-Market, 23% Small-Business #### What Are Five9 Intelligent Cloud Contact Center Platform's Pros and Cons? **Pros:** - Ease of Use (131 reviews) - Customer Support (89 reviews) - Helpful (88 reviews) - Features (78 reviews) - Efficiency (64 reviews) **Cons:** - Call Issues (46 reviews) - Missing Features (41 reviews) - Complexity (35 reviews) - Technical Issues (33 reviews) - Poor Customer Support (31 reviews) ### What Do G2 Reviewers Say About Five9 Intelligent Cloud Contact Center Platform? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Five9, highlighting its user-friendly interface and straightforward integration capabilities. - Users commend Five9 for its **excellent customer support** , highlighting responsiveness and a proactive approach to issues. - Users highlight the **exceptional customer support** provided by Five9, enhancing their overall experience with the platform. - Users value the **excellent customer service and user-friendly interface** of Five9, making it a versatile and effective platform. - Users value the **efficiency** of Five9, praising its automation and customization features that enhance productivity and operations. **Cons:** - Users face **call issues** that result in lost data and affect performance reporting and agent assessments. - Users find the **missing features** challenge to usability, particularly with callback setups and complex report requests. - Users find the **complexity** of Five9's features and reporting to be a significant challenge in usage. - Users face **technical issues** with glitches and slow tech support that complicate problem resolution. - Users struggle with **poor customer support** , facing delays, ineffective troubleshooting, and difficulty in account management. #### What Are Recent G2 Reviews of Five9 Intelligent Cloud Contact Center Platform? **"[Automates Interactions and Enhances Customer Experience](https://www.g2.com/survey_responses/five9-intelligent-cloud-contact-center-platform-review-11682161)"** **Rating:** 5.0/5.0 stars *— José Martín R.* [Read full review](https://www.g2.com/survey_responses/five9-intelligent-cloud-contact-center-platform-review-11682161) --- **"[Five9 a great way to communicate especially when working from home!](https://www.g2.com/survey_responses/five9-intelligent-cloud-contact-center-platform-review-5038340)"** **Rating:** 5.0/5.0 stars *— Widline N.* [Read full review](https://www.g2.com/survey_responses/five9-intelligent-cloud-contact-center-platform-review-5038340) --- #### What Are G2 Users Discussing About Five9 Intelligent Cloud Contact Center Platform? - [What is Five9 used for?](https://www.g2.com/discussions/five9-what-is-five9-used-for) - 2 comments - [What is Five9 used for?](https://www.g2.com/discussions/what-is-five9-used-for) - 1 comment - [What is the best call center software?](https://www.g2.com/discussions/what-is-the-best-call-center-software) - [How much is five9 cost?](https://www.g2.com/discussions/how-much-is-five9-cost) - [Does five9 have a mobile app?](https://www.g2.com/discussions/does-five9-have-a-mobile-app) - 2 comments ### 11. [Sekel Tech](https://www.g2.com/products/sekel-tech/reviews) Sekel Tech is a pioneer in hyperlocal discovery and omni-commerce SaaS solutions, empowering brands, dealers, and stores to drive foot traffic and generate high-quality leads. We help businesses bridge the gap between online discovery and in-store experiences by leveraging advanced technology to deliver targeted, location-based solutions that convert digital interactions into real-world sales. Sekel Tech has successfully generated 4.6 million high-quality calls and form leads quarterly for Fortune 500 brands, achieving an impressive 18-20% leads-to-sales conversion rate. We are SOC2, ISO, and GDPR-compliant to ensure secure data management while building trust with our clients. We deliver measurable, data-driven results that drive success across various industries. At Sekel Tech, we’re redefining the way brands can amplify the channel partners' sales with local audiences, turning digital engagement into tangible business outcomes. Let us help you elevate your brand's presence, increase foot traffic, and boost your sales. **Average Rating:** 5.0/5.0 **Total Reviews:** 12 **How Do G2 Users Rate Sekel Tech?** - **E-commerce Integration:** 9.5/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 9.5/10 (Category avg: 8.1/10) **Who Is the Company Behind Sekel Tech?** - **Seller:** [SEKEL TECHNOLOGIES PVT LTD](https://www.g2.com/sellers/sekel-technologies-pvt-ltd) - **Year Founded:** 2016 - **HQ Location:** Pune, IN - **Twitter:** @SekelTech (31 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sekel-tech/ (38 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 62% Mid-Market, 23% Small-Business #### What Are Sekel Tech's Pros and Cons? **Pros:** - Centralized Management (3 reviews) - Customer Support (2 reviews) - Ease of Use (2 reviews) - Helpful (2 reviews) - App Integration (1 reviews) **Cons:** - Challenges in Starting (2 reviews) - Onboarding Difficulties (2 reviews) - Reporting Issues (1 reviews) - Technical Issues (1 reviews) ### What Do G2 Reviewers Say About Sekel Tech? *AI-generated summary from verified user reviews* **Pros:** - Users enjoy the **centralized management** of Sekel Tech, finding it easy to access all inventory and marketing details in one place. - Users praise the **fantastic customer support** of Sekel Tech, especially during onboarding with helpful tools like Sellrapp. - Users love the **ease of use** of Sekel Tech, streamlining multiple applications into one intuitive platform. - Users appreciate the **fantastic support during onboarding** and the effective tools like Sellrapp provided by Sekel Tech. - Users value the **excellent onboarding support** with app integration, particularly appreciating features like Sellrapp. **Cons:** - Users find the **onboarding process lengthy** due to Google policies, causing delays in starting their experience. - Users find the **onboarding process challenging** , often experiencing delays due to Google policies. - Users experience **delays during onboarding** for new stores, impacting their overall efficiency with Sekel Tech. - Users face **delays in onboarding new stores** , which can hinder the overall usability of Sekel Tech. #### What Are Recent G2 Reviews of Sekel Tech? **"[Easy and Efficient Platform for Business Operations!](https://www.g2.com/survey_responses/sekel-tech-review-11459170)"** **Rating:** 4.5/5.0 stars *— Arpit S.* [Read full review](https://www.g2.com/survey_responses/sekel-tech-review-11459170) --- **"[Smoother connect with better results](https://www.g2.com/survey_responses/sekel-tech-review-11467209)"** **Rating:** 5.0/5.0 stars *— George D.* [Read full review](https://www.g2.com/survey_responses/sekel-tech-review-11467209) --- ### 12. [BetterCommerce](https://www.g2.com/products/bettercommerce/reviews) We offer Headless Commerce solutions to Retailers and D2C Brands. Our suite of Headless commerce APIs & Applications enables rapid change to consumer demands at scale. We offer affordable, easy to use and flexible solutions that work with your existing technology investments and solve your specific problems. This helps our clients to remove technical headaches and regain focus on their core business rather than complex technical integrations. **Average Rating:** 4.8/5.0 **Total Reviews:** 15 **How Do G2 Users Rate BetterCommerce?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.8/10) - **E-commerce Integration:** 10.0/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 8.3/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind BetterCommerce?** - **Seller:** [BetterCommerce](https://www.g2.com/sellers/bettercommerce) - **Year Founded:** 2015 - **HQ Location:** London, England - **LinkedIn® Page:** https://www.linkedin.com/company/15074021/ (17 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Apparel & Fashion, Retail - **Company Size:** 60% Small-Business, 33% Mid-Market #### What Are BetterCommerce's Pros and Cons? **Pros:** - A/B Testing (1 reviews) - Access Flexibility (1 reviews) - B2B (1 reviews) - B2B Sales (1 reviews) - Comprehensive (1 reviews) **Cons:** - Missing Features (1 reviews) ### What Do G2 Reviewers Say About BetterCommerce? *AI-generated summary from verified user reviews* **Pros:** - Users find **BetterCommerce's A/B testing capabilities** invaluable for optimizing their eCommerce strategies effectively. - Users value the **access flexibility** of BetterCommerce, appreciating its easy integration with various backend systems. - Users appreciate the **comprehensive B2B functionalities** of BetterCommerce, making it a standout choice for eCommerce solutions. - Users value the **comprehensive B2B functionalities** of BetterCommerce, appreciating its ease of use and integration possibilities. - Users appreciate the **comprehensive B2B eCommerce functionalities** of BetterCommerce, enhancing their operational efficiency and integration capabilities. **Cons:** - Users note the **absence of a CRM and Marketplace module** , which may be limiting for some B2B suppliers. #### What Are Recent G2 Reviews of BetterCommerce? **"[BetterCommerce stands out for its comprehensive B2B eCommerce functionalities!](https://www.g2.com/survey_responses/bettercommerce-review-10724612)"** **Rating:** 5.0/5.0 stars *— Jason G.* [Read full review](https://www.g2.com/survey_responses/bettercommerce-review-10724612) --- **"[perfect headless commerce suite for fast growing D2C brands](https://www.g2.com/survey_responses/bettercommerce-review-8300341)"** **Rating:** 4.5/5.0 stars *— Verified User in Apparel & Fashion* [Read full review](https://www.g2.com/survey_responses/bettercommerce-review-8300341) --- #### What Are G2 Users Discussing About BetterCommerce? - [What is BetterCommerce used for?](https://www.g2.com/discussions/what-is-bettercommerce-used-for) ### 13. [Goflow](https://www.g2.com/products/goflow/reviews) Goflow is a multichannel operating system (MCOS) for serious sellers that need one system to manage orders, inventory, listings, purchasing, shipping, warehouse workflows, and reporting across marketplaces, retail channels, and ecommerce storefronts. As sellers grow, operations become harder to control. Orders come from more channels. Inventory moves across more warehouses. Listings need to stay accurate across marketplaces. Purchasing teams need better replenishment visibility. Warehouse teams need faster fulfillment workflows. Leadership needs clear reporting across the business. Goflow brings these workflows together in one operating system for commerce, helping sellers streamline complexity, reduce manual work, and scale with greater clarity, speed, and control. With Goflow, teams can centralize multichannel order management, synchronize inventory, manage product listings, streamline shipping and fulfillment, support purchasing and replenishment workflows, and track operational performance from one platform. Goflow is built for ecommerce sellers managing high order volume, multiple sales channels, complex fulfillment operations, and growing teams. It supports sellers that have moved beyond basic marketplace tools and need a more unified way to run their business. Sellers use Goflow to reduce disconnected systems, limit manual updates, improve inventory accuracy, reduce overselling risk, speed up fulfillment, and give teams a shared source of truth across commerce operations. Goflow is used for multichannel order management, ecommerce inventory management, marketplace operations, listing management, warehouse fulfillment, shipping workflows, purchasing, replenishment, and operational reporting. Core capabilities include multichannel order management, inventory management, marketplace and listing management, warehouse workflows, shipping, purchasing, replenishment, reporting, and operational visibility. Goflow helps operations, warehouse, purchasing, ecommerce, and leadership teams work from the same system instead of relying on disconnected tools, spreadsheets, and manual handoffs. For serious sellers, operations are not a back-office detail. They are the engine of growth. Goflow gives teams the structure to manage complexity, the visibility to make better decisions, and the control to scale with confidence. **Average Rating:** 4.8/5.0 **Total Reviews:** 104 **How Do G2 Users Rate Goflow?** - **Has the product been a good partner in doing business?:** 9.9/10 (Category avg: 8.8/10) - **E-commerce Integration:** 10.0/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 10.0/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 6.5/10 (Category avg: 10/10) **Who Is the Company Behind Goflow?** - **Seller:** [Goflow](https://www.g2.com/sellers/goflow) - **Year Founded:** 2011 - **HQ Location:** Jersey City, US - **LinkedIn® Page:** https://www.linkedin.com/company/goflow-app-llc/about (28 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO, Manager - **Top Industries:** Retail, Consumer Goods - **Company Size:** 72% Small-Business, 18% Mid-Market #### What Are Goflow's Pros and Cons? **Pros:** - Ease of Use (50 reviews) - Features (20 reviews) - Easy Integrations (17 reviews) - Simple (17 reviews) - Customer Support (16 reviews) **Cons:** - Missing Features (14 reviews) - Limitations (8 reviews) - Inventory Management (7 reviews) - Poor Customer Support (6 reviews) - Integration Issues (5 reviews) ### What Do G2 Reviewers Say About Goflow? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Goflow, which simplifies navigation and enhances daily productivity effortlessly. - Users appreciate the **user-friendly interface and robust features** of Goflow, enhancing productivity and simplifying workflows. - Users value the **easy integrations** of Goflow, facilitating seamless connections with vendors for efficient e-commerce management. - Users appreciate the **user-friendly interface** of Goflow, which simplifies daily tasks and enhances productivity. - Users highlight the **exceptional customer support** of Goflow, appreciating the knowledgeable team and easy onboarding process. **Cons:** - Users feel the **missing advanced features** in Goflow limit product catalog management and hinder functionality improvements. - Users find the **mapping of products not automatic** , making bulk product additions challenging and inconvenient. - Users find the **lack of advanced features** in inventory management limits their overall experience with Goflow. - Users find the **customer support lacking** , citing slow response times and limited communication channels like email only. - Users report **integration issues** with Goflow, noting clunky experiences and delays impacting their workflow efficiency. #### What Are Recent G2 Reviews of Goflow? **"[Easy to use and packed full of options!!](https://www.g2.com/survey_responses/goflow-review-10515371)"** **Rating:** 5.0/5.0 stars *— Jeffrey N.* [Read full review](https://www.g2.com/survey_responses/goflow-review-10515371) --- **"[Target integration a breeze!](https://www.g2.com/survey_responses/goflow-review-10526827)"** **Rating:** 5.0/5.0 stars *— Mendy E.* [Read full review](https://www.g2.com/survey_responses/goflow-review-10526827) --- ### 14. [SleekFlow](https://www.g2.com/products/sleekflow/reviews) SleekFlow is an AI Suite for Revenue-Driving Conversations. Trusted by over2,000 enterprises across 70+ countries, we unify WhatsApp, Instagram, Messenger, SMS, Website Live Chat, Email, Call and beyond into a complete AI operating system. At the core of SleekFlow is AgentFlow, an AI GTM workforce that learns and improves relentlessly. The platform features a unique self-healing knowledge base that observes conversational patterns and identifies data gaps, surfacing one-click fixes for human approval. Beyond automation, SleekFlow’s AI acts as an unbiased data analyst, revealing deep business insights from your real customers’ conversations. From first-click conversion to long-term retention, SleekFlow is redefining the B2C relationship and turning every conversation into a data-backed growth opportunity. Headquartered in Singapore with a global presence in Hong Kong, Malaysia, Indonesia, Brazil, the UAE and the US, SleekFlow is backed by $23.5M in funding from tier-one investors including Tiger Global, Atinum Investment, AEF Greater Bay Area Fund (managed by Gobi Partners GBA and Transcend Capital Partners) Moses Tsang (Former General Partner of Goldman Sachs Group and Chairman of Goldman Sachs (Asia) LLC) and Mars Growth Capital. For more information, visit sleekflow.io. **Average Rating:** 4.6/5.0 **Total Reviews:** 199 **How Do G2 Users Rate SleekFlow?** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 8.8/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind SleekFlow?** - **Seller:** [SleekFlow](https://www.g2.com/sellers/sleekflow) - **Company Website:** https://sleekflow.io/ - **Year Founded:** 2019 - **HQ Location:** Singapore, SG - **Twitter:** @sleekflow_io (174 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/sleekflow (204 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Director, Founder - **Top Industries:** Retail, Health, Wellness and Fitness - **Company Size:** 74% Small-Business, 20% Mid-Market #### What Are SleekFlow's Pros and Cons? **Pros:** - Ease of Use (88 reviews) - Customer Support (67 reviews) - Automation (44 reviews) - Features (44 reviews) - Helpful (44 reviews) **Cons:** - Missing Features (25 reviews) - Expensive (23 reviews) - Limited Features (18 reviews) - Messaging Issues (18 reviews) - Slow Loading (18 reviews) ### What Do G2 Reviewers Say About SleekFlow? *AI-generated summary from verified user reviews* **Pros:** - Users find SleekFlow's **ease of use** enhances customer service efficiency and teamwork significantly. - Users commend the **helpful customer support** of SleekFlow, enabling easy setup and efficient problem resolution. - Users value the **efficiency of automation** in SleekFlow, significantly enhancing customer inquiry management and lead conversion. - Users value the **centralized messaging hub** of SleekFlow, enhancing communication efficiency across various platforms. - Users find **AI-driven efficiency** in SleekFlow invaluable for managing customer inquiries and prioritizing leads effectively. **Cons:** - Users desire **missing features** in SleekFlow, such as multiple device support and message editing options. - Users consider the **pricing too high** , especially for the flow builder and plan migration, limiting accessibility. - Users face **limited features** with SleekFlow, including basic automation and constraints on data filtering. - Users experience **messaging issues** with SleekFlow, citing limitations and instability that hinder communication effectiveness. - Users experience **slow loading** times with SleekFlow, leading to frustration during high demand periods. #### What Are Recent G2 Reviews of SleekFlow? **"[SleekFlow’s AI and Intuitive UX Make Agent Replies Faster and Easier](https://www.g2.com/survey_responses/sleekflow-review-12644419)"** **Rating:** 5.0/5.0 stars *— Anson L.* [Read full review](https://www.g2.com/survey_responses/sleekflow-review-12644419) --- **"[SleekFlow Streamlined Our DMs and Boosted Productivity](https://www.g2.com/survey_responses/sleekflow-review-12673937)"** **Rating:** 5.0/5.0 stars *— Yik Wang C.* [Read full review](https://www.g2.com/survey_responses/sleekflow-review-12673937) --- #### What Are G2 Users Discussing About SleekFlow? - [What is SleekFlow used for?](https://www.g2.com/discussions/what-is-sleekflow-used-for) ### 15. [Centra](https://www.g2.com/products/centra/reviews) Centra is a headless, SaaS e-commerce platform for medium to enterprise-sized fashion and lifestyle brands running a Direct-to-Consumer and/or wholesale ecommerce business towards the global market. The Centra platform is built from a fashion and lifestyle brands perspective since day one, and is packed with smart and impactful features for brands within this segment – without compromizing on the flexibility expected from a headless e-commerce software. This approach makes it possible to build powerful and scalable ecommerce experiences, distributed across unlimited sales channels and markets – while maintaining a very low total cost of ownership. **Average Rating:** 4.8/5.0 **Total Reviews:** 69 **How Do G2 Users Rate Centra?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.3/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 7.8/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Centra?** - **Seller:** [Centra](https://www.g2.com/sellers/centra) - **Year Founded:** 2016 - **HQ Location:** Stockholm, SE - **LinkedIn® Page:** https://www.linkedin.com/company/centra-commerce (313 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Apparel & Fashion, Retail - **Company Size:** 72% Small-Business, 28% Mid-Market #### What Are Recent G2 Reviews of Centra? **"[Leading system to drive headless E-Com sites](https://www.g2.com/survey_responses/centra-review-8767933)"** **Rating:** 5.0/5.0 stars *— Marina L.* [Read full review](https://www.g2.com/survey_responses/centra-review-8767933) --- **"[Robust Sandbox](https://www.g2.com/survey_responses/centra-review-8634047)"** **Rating:** 5.0/5.0 stars *— Verified User in Sporting Goods* [Read full review](https://www.g2.com/survey_responses/centra-review-8634047) --- #### What Are G2 Users Discussing About Centra? - [What is Centra used for?](https://www.g2.com/discussions/what-is-centra-used-for) ### 16. [Linnworks](https://www.g2.com/products/linnworks/reviews) Linnworks uncomplicates your order and inventory management. With hundreds of integrations, our platform enables you to expand, automate and control every piece of your ecommerce operation from one central hub. Build the perfect set of automation rules to streamline the sorting, prioritization and routing of every incoming order, no matter your setup complexity. Sync your inventory in real-time across all your marketplaces and eliminate oversells for good. Empower pickers with digital picklists and built-in quality control functionality for faster, more accurate fulfillment. Add or modify listings in bulk. Pull all your data into one place for the most comprehensive reporting and unmatched forecasting. The list goes on. To put it simply, Linnworks is here to make managing your commerce operation easier than ever. **Average Rating:** 4.3/5.0 **Total Reviews:** 100 **How Do G2 Users Rate Linnworks?** - **Has the product been a good partner in doing business?:** 8.1/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.7/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 8.0/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Linnworks?** - **Seller:** [LinnSystems](https://www.g2.com/sellers/linnsystems) - **Company Website:** https://www.linnworks.com - **Year Founded:** 2005 - **HQ Location:** Chichester, West Sussex - **Twitter:** @LINNWORKS (2,610 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2608676/ (210 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** Director - **Top Industries:** Retail, Automotive - **Company Size:** 87% Small-Business, 15% Mid-Market #### What Are Linnworks's Pros and Cons? **Pros:** - Ease of Use (6 reviews) - Inventory Management (6 reviews) - Efficiency Improvement (5 reviews) - Platform Versatility (5 reviews) - Order Management (4 reviews) **Cons:** - Difficult Learning (3 reviews) - Long Waiting Times (3 reviews) - Poor Customer Support (3 reviews) - Slow Service (3 reviews) - Complex Usability (2 reviews) ### What Do G2 Reviewers Say About Linnworks? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Linnworks, enabling seamless operations and streamlined management processes. - Users value the **centralized inventory management** of Linnworks, enhancing scalability, efficiency, and overall customer experience. - Users appreciate Linnworks for its **efficiency improvement** , enhancing operations through automation and streamlined management processes. - Users appreciate the **platform versatility** of Linnworks, enabling seamless management across multiple marketplaces with robust features. - Users appreciate the **centralized order management** of Linnworks, enhancing efficiency and customer experience across multiple sales channels. **Cons:** - Users find the **difficult learning curve** of Linnworks challenging, especially for new users and those needing technical expertise. - Users experience **long waiting times** for support, leading to frustration and unresolved technical issues across platforms. - Users experience **poor customer support** with slow responses and unresolved tickets, impacting their overall satisfaction with Linnworks. - Users express frustration with **slow service** , citing long response times and unresolved support tickets that hinder their experience. - Users find Linnworks' **complex usability** overwhelming, especially for newcomers, affecting their overall experience and efficiency. #### What Are Recent G2 Reviews of Linnworks? **"[Linnworks Centralises Multi-Channel Operations and Scales with Ease](https://www.g2.com/survey_responses/linnworks-review-12908601)"** **Rating:** 4.5/5.0 stars *— Connor D.* [Read full review](https://www.g2.com/survey_responses/linnworks-review-12908601) --- **"[Total Order Visibility for Faster, More Accurate Customer Support](https://www.g2.com/survey_responses/linnworks-review-12828106)"** **Rating:** 4.5/5.0 stars *— Manon O.* [Read full review](https://www.g2.com/survey_responses/linnworks-review-12828106) --- #### What Are G2 Users Discussing About Linnworks? - [How do I link Linnworks to Shopify?](https://www.g2.com/discussions/how-do-i-link-linnworks-to-shopify) - [Where is Linnworks based?](https://www.g2.com/discussions/where-is-linnworks-based) - [Who owns Linnworks?](https://www.g2.com/discussions/who-owns-linnworks) - [Is Linnworks an ERP?](https://www.g2.com/discussions/is-linnworks-an-erp) - 1 comment ### 17. [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) Magento Open Source is a robust, PHP-based e-commerce platform that empowers businesses to create and manage online stores with flexibility and control. Initially developed by Varien Inc. and now maintained by Adobe Inc., it offers a comprehensive suite of tools for merchants to build customized digital storefronts. With its modular architecture, Magento Open Source supports extensive customization, allowing businesses to tailor their online presence to meet specific needs. The platform's scalability makes it suitable for a wide range of enterprises, from small startups to large multinational corporations. Key Features and Functionality: - Catalog Management: Supports various product types, including simple, configurable, grouped, bundled, and virtual products, enabling merchants to manage extensive inventories efficiently. - Promotions and Pricing: Offers advanced pricing rules and promotions, such as discounts, coupons, and special offers, to enhance customer engagement and boost sales. - Search Engine Optimization (SEO): Provides tools to optimize product pages and content for search engines, improving visibility and driving organic traffic. - Progressive Web Application (PWA) Support: Facilitates the development of PWAs, ensuring fast, responsive, and app-like experiences for users across various devices. - Extension Marketplace: Access to a vast marketplace of third-party extensions and templates allows for further customization and functionality enhancements. Primary Value and Solutions: Magento Open Source addresses the need for a flexible and scalable e-commerce solution that can adapt to the unique requirements of diverse businesses. By offering a customizable platform with a rich set of features, it enables merchants to create engaging and personalized shopping experiences for their customers. The open-source nature of Magento fosters a collaborative community, providing continuous improvements, security updates, and a wealth of resources for users. This ensures that businesses can maintain a competitive edge in the ever-evolving digital marketplace. **Average Rating:** 4.0/5.0 **Total Reviews:** 235 **How Do G2 Users Rate Magento Open Source?** - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.9/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 8.7/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Magento Open Source?** - **Seller:** [Adobe](https://www.g2.com/sellers/adobe) - **Year Founded:** 1982 - **HQ Location:** San Jose, CA - **Twitter:** @Adobe (956,842 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/1480/ (42,087 employees on LinkedIn®) - **Ownership:** NASDAQ:ADBE **Who Uses This Product?** - **Who Uses This:** Web Developer, Owner - **Top Industries:** Information Technology and Services, Retail - **Company Size:** 65% Small-Business, 28% Mid-Market #### What Are Magento Open Source's Pros and Cons? **Pros:** - Ease of Use (8 reviews) - Customizability (7 reviews) - Customization (7 reviews) - E-commerce Services (6 reviews) - Flexibility (6 reviews) **Cons:** - Learning Curve (8 reviews) - Developer Dependency (5 reviews) - Expensive (4 reviews) - High Complexity (4 reviews) - Complex Implementation (3 reviews) ### What Do G2 Reviewers Say About Magento Open Source? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **ease of use** of Magento Open Source, enjoying its user-friendly interface and extensive features. - Users value the **exceptional customizability** of Magento Open Source, enabling tailored solutions for unique eCommerce needs. - Users appreciate the **high customization** options in Magento Open Source, enhancing both B2C and B2B applications. - Users commend the **flexibility and user-friendly interface** of Magento Open Source for enhancing their eCommerce sites. - Users highlight the **excellent flexibility** of Magento Open Source, allowing for tailored eCommerce solutions and creative freedom. **Cons:** - Users face a **steep learning curve** in Magento Open Source, making it challenging for beginners and complicating development. - Users find the **high developer dependency** in Magento challenging, affecting maintenance and basic functionality changes. - Users find Magento Open Source to be **expensive** , with high maintenance and hosting costs draining resources significantly. - Users face **high complexity** in Magento Open Source, leading to a steep learning curve and significant costs. - Users find the **complex implementation** challenging, necessitating a skilled development team for optimal use. #### What Are Recent G2 Reviews of Magento Open Source? **"[Full Control for Multi-Market E-commerce](https://www.g2.com/survey_responses/magento-open-source-review-12548140)"** **Rating:** 5.0/5.0 stars *— Yelsy M A.* [Read full review](https://www.g2.com/survey_responses/magento-open-source-review-12548140) --- **"[Best Open-Source eCommerce Platform—Payments, Shipping, and Analytics Ready](https://www.g2.com/survey_responses/magento-open-source-review-12727185)"** **Rating:** 5.0/5.0 stars *— Danish A.* [Read full review](https://www.g2.com/survey_responses/magento-open-source-review-12727185) --- #### What Are G2 Users Discussing About Magento Open Source? - [What is Magento Open Source used for?](https://www.g2.com/discussions/what-is-magento-open-source-used-for) - 2 comments - [What is the difference between Magento Open Source and Magento commerce?](https://www.g2.com/discussions/what-is-the-difference-between-magento-open-source-and-magento-commerce) - [Is Magento open source free?](https://www.g2.com/discussions/is-magento-open-source-free) - 1 comment - [How use Magento open source?](https://www.g2.com/discussions/how-use-magento-open-source) - [What is Magento open source?](https://www.g2.com/discussions/what-is-magento-open-source) ### 18. [Syncware](https://www.g2.com/products/syncware-syncware/reviews) Automation software to sync orders, shipments, and inventory for multi-channel consumer product brands **Average Rating:** 4.5/5.0 **Total Reviews:** 54 **How Do G2 Users Rate Syncware?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Syncware?** - **Seller:** [Syncware](https://www.g2.com/sellers/syncware-658acaa5-cb1b-4ed7-be67-52307277b04d) - **Year Founded:** 2006 - **HQ Location:** Park City, US - **LinkedIn® Page:** https://www.linkedin.com/company/getsyncware (18 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 83% Small-Business, 2% Mid-Market #### What Are Syncware's Pros and Cons? **Pros:** - Customer Support (9 reviews) - Solutions (8 reviews) - Ease of Use (6 reviews) - Helpful (5 reviews) - Order Management (4 reviews) **Cons:** - Billing Issues (3 reviews) - Expensive (3 reviews) - Extra Charges (3 reviews) - Manual Processes (3 reviews) - Order Management Issues (3 reviews) ### What Do G2 Reviewers Say About Syncware? *AI-generated summary from verified user reviews* **Pros:** - Users commend the **immediate responsiveness** and attention to detail from Syncware's customer support team. - Users value the **immediate responsiveness** and attention to detail of Syncware, making tasks feel effortless. - Users appreciate the **ease of use** of Syncware, enhanced by responsive and helpful customer support throughout the process. - Users highlight the **exceptional customer support** from Airhouse, especially praising the responsiveness and helpfulness of their team. - Users highlight the **immediate responsiveness** and detail orientation of the Syncware team, ensuring seamless order management. **Cons:** - Users report significant **billing issues** with Syncware, including overcharges and lack of support for invoicing concerns. - Users express concern about the **high costs** associated with Syncware, feeling overcharged and unsupported. - Users express frustration over **extra charges** and lack of transparency, leading to increased costs and dissatisfaction. - Users face significant **manual processes** due to frequent technical failures, impacting operational efficiency and increasing frustrations. - Users face **order management issues** , including unclear invoicing and overcharging, leading to frustration and financial concerns. #### What Are Recent G2 Reviews of Syncware? **"[Easiest way to stand up your fulfillment when launching an E-commerce business](https://www.g2.com/survey_responses/syncware-review-7227614)"** **Rating:** 5.0/5.0 stars *— Anne M.* [Read full review](https://www.g2.com/survey_responses/syncware-review-7227614) --- **"[The Best For A New Company](https://www.g2.com/survey_responses/syncware-review-8159241)"** **Rating:** 4.0/5.0 stars *— Mikey G.* [Read full review](https://www.g2.com/survey_responses/syncware-review-8159241) --- ### 19. [Emporix](https://www.g2.com/products/emporix/reviews) Emporix is a next-generation commerce platform designed to orchestrate and automate complex, process-driven commerce needs for B2B and sophisticated B2C businesses. This innovative platform addresses the challenges faced by modern enterprises in managing intricate workflows, enabling them to streamline operations and enhance overall efficiency. At the core of Emporix lies the AI-driven Orchestration Engine, a no-code layer that simplifies the creation and management of workflows, significantly reducing the reliance on custom coding. Emporix caters to a diverse range of businesses, particularly those with intricate operational requirements. Its target audience includes leading brands and organizations that require robust solutions for managing real-time inventory visibility, experience management, and back-office processes such as invoice reconciliation. By automating these critical workflows, Emporix allows businesses to focus on their core competencies while ensuring that their commerce operations run smoothly and efficiently. The platform's integration capabilities are a notable feature, as it seamlessly connects with modern technologies like Storyblok, Alokai, Algolia and more than 1,700 other systems. This interoperability enhances operational efficiency, lowers costs, and optimizes the customer experience by providing a cohesive ecosystem for commerce activities. Businesses can leverage these integrations to create a more responsive and agile operational framework, allowing them to adapt to changing market demands and customer expectations. Emporix also emphasizes rapid time-to-value, ensuring that clients can implement the platform with minimal disruption to their existing operations. The composable architecture enables organizations to adopt a flexible and scalable infrastructure, making it particularly suitable for companies facing complex operational demands. This adaptability allows businesses to evolve their commerce strategies without being hindered by rigid systems, fostering innovation and growth. Overall, Emporix stands out in the commerce platform category by offering a comprehensive solution that combines orchestration, automation, and integration. Its unique features empower businesses to navigate the complexities of modern commerce while enhancing operational efficiency and customer satisfaction. **Average Rating:** 4.7/5.0 **Total Reviews:** 25 **How Do G2 Users Rate Emporix?** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 8.8/10) - **E-commerce Integration:** 9.4/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 9.0/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Emporix?** - **Seller:** [emporix](https://www.g2.com/sellers/emporix) - **Year Founded:** 2015 - **HQ Location:** Stuttgart, DE - **LinkedIn® Page:** https://www.linkedin.com/company/emporix/ (39 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Information Technology and Services - **Company Size:** 67% Small-Business, 26% Mid-Market #### What Are Emporix's Pros and Cons? **Pros:** - Customizability (3 reviews) - Customization (3 reviews) - E-commerce Integration (2 reviews) - Features (2 reviews) - Flexibility (2 reviews) **Cons:** - Complex Setup (2 reviews) - Expensive (2 reviews) - API Limitations (1 reviews) - Difficult Customization (1 reviews) - Difficult Learning Curve (1 reviews) ### What Do G2 Reviewers Say About Emporix? *AI-generated summary from verified user reviews* **Pros:** - Users value the **customizability** of Emporix, enabling tailored solutions that enhance specific business needs and strategies. - Users value the **customization options** of Emporix, enabling tailored solutions for specific business needs and strategies. - Users highlight the **flexibility and scalability** of Emporix, making it ideal for tailored e-commerce solutions. - Users value the **flexibility and scalability** of Emporix, enabling tailored solutions for unique business needs. - Users value the **flexibility** of Emporix, enabling tailored solutions and scalable growth for diverse business needs. **Cons:** - Users find the **complex setup** of Emporix challenging, especially for small businesses with limited resources. - Users find Emporix to be **expensive** , especially challenging for small businesses and startups with limited budgets. - Users face a **learning curve with API limitations** , requiring a tech-savvy team for optimal setup and usage. - Users find the **difficult customization** in Emporix frustrating, especially with navigation in the manage users section. - Users note a **difficult learning curve** , especially for those unfamiliar with microservices or APIs, requiring tech-savvy support. #### What Are Recent G2 Reviews of Emporix? **"[My Authentic Review for Emporix](https://www.g2.com/survey_responses/emporix-review-10627333)"** **Rating:** 5.0/5.0 stars *— Fadia F.* [Read full review](https://www.g2.com/survey_responses/emporix-review-10627333) --- **"[Very intuitive for a new user after initial setup](https://www.g2.com/survey_responses/emporix-review-10520791)"** **Rating:** 4.5/5.0 stars *— Shalini S.* [Read full review](https://www.g2.com/survey_responses/emporix-review-10520791) --- #### What Are G2 Users Discussing About Emporix? - [What is emporix used for?](https://www.g2.com/discussions/what-is-emporix-used-for) - 1 comment ### 20. [Productsup](https://www.g2.com/products/productsup/reviews) Productsup is a global leader in enterprise feed management and product content syndication. Founded in 2010 and headquartered in Berlin, Germany, the company operates across major markets including the US, UK, Germany, the Netherlands, and Australia. Trusted by more than 1,000 businesses—among them global giants like L'Oréal, ALDI, Sephora, and PUMA—Productsup processes more than 2 trillion products each month, surpassing the monthly data requests handled by Google Search. Privately held and backed by leading investors, such as Nordwind Capital and Bregal Milestone, Productsup empowers enterprise-level businesses to meet the demands of modern commerce with speed, agility, and precision. The Productsup platform powers the entire product content journey—from onboarding and standardizing supplier data to optimizing and syndicating content across more than 2,500 channels, including marketplaces, retailers, social media platforms, and data pools. Designed for complex, global operations, the platform supports multi-language, multi-brand, and multi-geo requirements, offering unmatched scalability and performance. Core use cases include feed management for advertising, marketplace integration, supplier onboarding, and product content syndication. With deep integrations to channels like Amazon, Meta, TikTok, and Google, along with AI-driven workflows, customizable automation, and real-time analytics, Productsup helps businesses scale efficiently while ensuring high-quality, channel-ready content. Productsup solves one of the most pressing challenges in digital commerce: delivering consistent, engaging product experiences across every customer touchpoint. By centralizing all feed management and syndication operations into a single platform, it accelerates time-to-market, reduces operational costs, increases ROI, and expands global reach. Whether managing millions of SKUs or launching products across dozens of countries, businesses rely on Productsup to maintain data accuracy, brand consistency, and performance agility. As the only platform supporting all major use cases in one solution, Productsup offers a strategic advantage for businesses aiming to thrive in an increasingly complex and fragmented commerce landscape. **Average Rating:** 4.4/5.0 **Total Reviews:** 29 **How Do G2 Users Rate Productsup?** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 8.8/10) - **E-commerce Integration:** 10.0/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 9.2/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Productsup?** - **Seller:** [Productsup](https://www.g2.com/sellers/productsup) - **Company Website:** https://www.productsup.com/?utm_campaign=11835248-2025-G2-profile&utm_source=G2 - **Year Founded:** 2010 - **HQ Location:** Berlin, Germany - **Twitter:** @productsup (1,051 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/productsup/posts/?feedView=all (210 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 40% Enterprise, 37% Mid-Market #### What Are Productsup's Pros and Cons? **Pros:** - Customer Support (4 reviews) - Ease of Use (4 reviews) - Reliability (4 reviews) - Data Management (3 reviews) - Features (3 reviews) **Cons:** - Missing Features (2 reviews) - Slow Loading (2 reviews) - Slow Performance (2 reviews) - Complexity (1 reviews) - Complex System Design (1 reviews) ### What Do G2 Reviewers Say About Productsup? *AI-generated summary from verified user reviews* **Pros:** - Users appreciate the **quick and helpful customer support** of Productsup, enhancing their overall experience and problem resolution. - Users appreciate the **ease of use** of Productsup, highlighting its intuitive interface and efficient data management capabilities. - Users value the **high reliability** of Productsup, appreciating its consistent performance and responsive support for daily tasks. - Users value the **efficient data management** of Productsup, enhancing their workflows and ensuring consistent product information. - Users value the **extensive features** of Productsup for data manipulation and seamless integration across multiple channels. **Cons:** - Users find the **lack of individual scheduling for export channels** limits their customization and efficiency in using Productsup. - Users experience **slow loading** times with Productsup, especially when processing large amounts of product information. - Users experience **slow performance** during data processing, causing delays in workflow, especially with complex accounts. - Users experience **slow performance** during data processing, impacting the efficiency of their workflow with Productsup. - Users experience **slowness during data processing** with Productsup, especially with complex accounts, affecting workflow efficiency. #### What Are Recent G2 Reviews of Productsup? **"[Powerful A/B Testing and Feed Setup for GMC](https://www.g2.com/survey_responses/productsup-review-12841985)"** **Rating:** 4.0/5.0 stars *— Denny L.* [Read full review](https://www.g2.com/survey_responses/productsup-review-12841985) --- **"[User-Friendly Interface That Makes Implementation Easy](https://www.g2.com/survey_responses/productsup-review-12965340)"** **Rating:** 4.0/5.0 stars *— Juan Carlos L.* [Read full review](https://www.g2.com/survey_responses/productsup-review-12965340) --- #### What Are G2 Users Discussing About Productsup? - [What is feed management?](https://www.g2.com/discussions/what-is-feed-management) - [What does GoDataFeed do?](https://www.g2.com/discussions/productsup-what-does-godatafeed-do) - [Who owns Productsup?](https://www.g2.com/discussions/who-owns-productsup) ### 21. [Pipe17](https://www.g2.com/products/pipe17/reviews) Pipe17 is the AI-Native Order Operations Platform that unifies orders, inventory, products and fulfillments across selling channels (DTC, B2B, retail and agentic), ERPs and fulfillment locations. Backed by GLP Capital, LFX Ventures and Blumberg Capital, Pipe17 helps innovative brands like Allbirds, Wyze and MaryRuth Organics, and leading 3PLs like FedEx, Radial and Ryder eliminate operational chaos, accelerate time-to-market and scale profitably. **Average Rating:** 4.6/5.0 **Total Reviews:** 29 **How Do G2 Users Rate Pipe17?** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 8.8/10) - **E-commerce Integration:** 9.7/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 9.4/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 7.3/10 (Category avg: 10/10) **Who Is the Company Behind Pipe17?** - **Seller:** [Pipe17](https://www.g2.com/sellers/pipe17) - **Year Founded:** 2019 - **HQ Location:** Seattle, US - **Twitter:** @Pipe17Inc (277 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/Pipe17 (67 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Consumer Goods, Retail - **Company Size:** 69% Small-Business, 28% Mid-Market #### What Are Pipe17's Pros and Cons? **Pros:** - Order Management (8 reviews) - Customer Support (7 reviews) - Easy Integrations (7 reviews) - Ease of Use (5 reviews) - Inventory Management (5 reviews) **Cons:** - Expensive (3 reviews) - Difficult Customization (2 reviews) - Pricing Issues (2 reviews) - Software Bugs (2 reviews) - Technical Issues (2 reviews) ### What Do G2 Reviewers Say About Pipe17? *AI-generated summary from verified user reviews* **Pros:** - Users love the **user-friendly order management** of Pipe17, praising its seamless integration and minimal maintenance needs. - Users commend Pipe17 for its **exceptional customer support** , noting the knowledgeable and helpful staff that ensure successful integration. - Users find Pipe17's **easy integrations** essential for streamlining operations across various sales channels effortlessly. - Users find Pipe17 to be a **user-friendly solution** with excellent support, ensuring seamless integration and management. - Users value the **flexible inventory management** features of Pipe17, facilitating seamless order and data integration across platforms. **Cons:** - Users find Pipe17 to be **expensive** , raising concerns about its value compared to other connectors. - Users find the **difficult customization** options in Pipe17 challenging, impacting their overall experience with the platform. - Users find the **pricing slightly higher** in certain regions, suggesting the need for varied pricing models. - Users often face **software bugs** with Pipe17, resulting in frustrating experiences, especially when integrating with ERPs. - Users often face **technical issues** like bugs and inconsistent support, especially when integrating with ERPs like Netsuite. #### What Are Recent G2 Reviews of Pipe17? **"[The ultimate answer for data connectivity and order routing](https://www.g2.com/survey_responses/pipe17-review-10843925)"** **Rating:** 5.0/5.0 stars *— Dan K.* [Read full review](https://www.g2.com/survey_responses/pipe17-review-10843925) --- **"[Spreadsheet Killer](https://www.g2.com/survey_responses/pipe17-review-11357250)"** **Rating:** 5.0/5.0 stars *— Victoria S.* [Read full review](https://www.g2.com/survey_responses/pipe17-review-11357250) --- #### What Are G2 Users Discussing About Pipe17? - [What is Pipe17 used for?](https://www.g2.com/discussions/what-is-pipe17-used-for) ### 22. [ChannelApe](https://www.g2.com/products/channelape/reviews) Strategic Inventory Management Software for Commerce Three core products: 1. Insights - Dashboard, Reports and Alerts built for Omnichannel Brands Know exactly what you have where and why. Business Intelligence built for commerce. Reports around orders, fulfillments, inventory, and product performance. 2. Workflows Workflows brings a drag-n-drop UI and message based integration workflows to your fingertips. No more "black-box" integration. Simplify end-to-end integration using a library of prebuilt industry workflows to rapidly connect external trading partners with all your files, apps, and processes. 3. Playbook Library of inventory orchestration rules will help you automate things like presell, reserves, effective and expirations. Order orchestration rules with things like fraud filtering, VIP tags, routing, split-shipping, label selection, maturity periods, order edits, per channel shipment rules, and so much more. **Average Rating:** 4.8/5.0 **Total Reviews:** 11 **How Do G2 Users Rate ChannelApe?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10) **Who Is the Company Behind ChannelApe?** - **Seller:** [ChannelApe](https://www.g2.com/sellers/channelape) - **Year Founded:** 2017 - **HQ Location:** New York, NY - **Twitter:** @ChannelApe (727 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/4985254/ (7 employees on LinkedIn®) **Who Uses This Product?** - **Company Size:** 91% Small-Business, 9% Mid-Market #### What Are Recent G2 Reviews of ChannelApe? **"[Great communicators and willing to help with anything](https://www.g2.com/survey_responses/channelape-review-333718)"** **Rating:** 5.0/5.0 stars *— Tyler H.* [Read full review](https://www.g2.com/survey_responses/channelape-review-333718) --- **"[We Couldn't Have Done It Without ChannelApe](https://www.g2.com/survey_responses/channelape-review-333661)"** **Rating:** 5.0/5.0 stars *— Ilya F.* [Read full review](https://www.g2.com/survey_responses/channelape-review-333661) --- #### What Are G2 Users Discussing About ChannelApe? - [What is ChannelApe used for?](https://www.g2.com/discussions/what-is-channelape-used-for) ### 23. [Shopware](https://www.g2.com/products/shopware/reviews) Shopware is the open and intelligent commerce platform built for the era of Agentic, Complex, and B2B Commerce. With Agentic Commerce, Shopware is shaping the next stage of intelligent retail - where AI amplifies creativity, automates routine tasks, and enhances discovery and personalization by delivering intelligent experiences and giving you full control of your brand and data. Complex Commerce defines how Shopware handles scale, architecture, and adaptability. Whether you operate in SaaS, PaaS, your cloud, or through our Community Edition, Shopware gives you unmatched freedom to innovate. Its modular, API-first foundation simplifies integrations, multi-store management, and global growth. Trusted by 55,000+ brands, Shopware delivers the freedom and power for businesses to innovate fast and scale confidently and to adapt to what’s next. **Average Rating:** 4.2/5.0 **Total Reviews:** 194 **How Do G2 Users Rate Shopware?** - **Has the product been a good partner in doing business?:** 7.8/10 (Category avg: 8.8/10) - **E-commerce Integration:** 7.9/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 6.3/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Shopware?** - **Seller:** [Shopware](https://www.g2.com/sellers/shopware) - **Company Website:** https://www.shopware.com - **Year Founded:** 2000 - **HQ Location:** Schöppingen - **Twitter:** @shopware (6,237 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/shopware-ag/ (426 employees on LinkedIn®) **Who Uses This Product?** - **Who Uses This:** CEO - **Top Industries:** Retail, Consumer Goods - **Company Size:** 66% Small-Business, 29% Mid-Market #### What Are Shopware's Pros and Cons? **Pros:** - Customizability (10 reviews) - Ease of Use (10 reviews) - Features (10 reviews) - Customization (9 reviews) - Easy Integration (8 reviews) **Cons:** - Expensive (5 reviews) - Update Issues (5 reviews) - Complex Setup (4 reviews) - Learning Curve (4 reviews) - Slow Performance (4 reviews) ### What Do G2 Reviewers Say About Shopware? *AI-generated summary from verified user reviews* **Pros:** - Users admire the **high customizability** of Shopware, enabling tailored solutions for their specific business needs. - Users find Shopware's **ease of use** impressive, benefiting from simple UI and effortless customization options. - Users value Shopware's **flexible features** and excellent customer support, enhancing their e-commerce experience significantly. - Users enjoy the **easy customization** options of Shopware, appreciating its user-friendly interface and developer-friendly features. - Users value the **easy integration** of third-party apps and plugins, enhancing their Shopware experience significantly. **Cons:** - Users note that Shopware can be **expensive** , especially due to costly extensions and complex licensing structures. - Users report **challenging update issues** that can lead to incompatibilities and require extra testing efforts in multi-tenant setups. - Users find the **complex setup** of Shopware challenging, often necessitating developer support for advanced configurations. - Users find the **learning curve steep** , with complex setups and extensive documentation needed for advanced features. - Users report **slow performance** with Shopware, particularly when loading on mobile and during dataset handling. #### What Are Recent G2 Reviews of Shopware? **"[We have developed into a large company and market leader in our industry with Shopware.](https://www.g2.com/survey_responses/shopware-review-11910259)"** **Rating:** 5.0/5.0 stars *— Nicola N.* [Read full review](https://www.g2.com/survey_responses/shopware-review-11910259) --- **"[Shopware Simplifies E-Commerce with Extensive Features](https://www.g2.com/survey_responses/shopware-review-12304437)"** **Rating:** 5.0/5.0 stars *— Rahul .* [Read full review](https://www.g2.com/survey_responses/shopware-review-12304437) --- #### What Are G2 Users Discussing About Shopware? - [Is Shopware good?](https://www.g2.com/discussions/is-shopware-good) - 2 comments - [Why choose Shopware?](https://www.g2.com/discussions/shopware-why-choose-shopware) - [Why choose Shopware?](https://www.g2.com/discussions/why-choose-shopware) - 1 comment - [What is Shopware built on?](https://www.g2.com/discussions/shopware-what-is-shopware-built-on) - 1 comment - [What is Shopware built on?](https://www.g2.com/discussions/what-is-shopware-built-on) - 2 comments ### 24. [Luminous](https://www.g2.com/products/luminous/reviews) The go-to operating system for ecommerce brands. Most ecommerce solutions are either poorly built online tools with no support or ultra-expensive ERPs that are full of unnecessary features. In between that is Luminous, the first system made for the unmet needs of ecommerce operations and inventory. With Luminous, you can: Easily stay in stock on your hottest-selling SKUs Seamlessly manage and replenish your 3PL and FBA warehouses Eliminate manual EDI processes and cancel SPS commerce Smooth specialty wholesale flow that links to your accounting and warehouse systems Fail-proof processes for going from DTC to wholesale, or vice versa Effortless order processing and fulfillment Pay only for features you need. Integrate with everything else. **Average Rating:** 4.8/5.0 **Total Reviews:** 22 **How Do G2 Users Rate Luminous?** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 8.8/10) - **E-commerce Integration:** 9.4/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 9.4/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 10/10 (Category avg: 10/10) **Who Is the Company Behind Luminous?** - **Seller:** [Luminous](https://www.g2.com/sellers/luminous) - **Year Founded:** 2021 - **HQ Location:** Everett, WA - **LinkedIn® Page:** https://www.linkedin.com/company/joinluminous/ (65 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail - **Company Size:** 86% Small-Business, 9% Mid-Market #### What Are Luminous's Pros and Cons? **Pros:** - Ease of Use (3 reviews) - Customer Support (2 reviews) - Onboarding (2 reviews) - Clarity (1 reviews) - Customizability (1 reviews) **Cons:** - Not User-Friendly (2 reviews) - Challenges in Usage (1 reviews) - Complexity (1 reviews) - Difficult Learning (1 reviews) - Difficult Navigation (1 reviews) ### What Do G2 Reviewers Say About Luminous? *AI-generated summary from verified user reviews* **Pros:** - Users value the **ease of use** of Luminous, highlighting its clear onboarding and user-friendly account management. - Users value the **exceptional customer support** from Luminous, facilitating quick troubleshooting and tailored solutions for their needs. - Users commend the **clear and efficient onboarding process** of Luminous, easing client integration and customization. - Users appreciate the **clarity of the onboarding process** , making it easy to understand and follow along. - Users value the **customizability** of Luminous, enabling tailored workflows for diverse eCommerce brands with ease. **Cons:** - Users find Luminous **not user-friendly** for complex systems due to unclear error messages and a steep learning curve. - Users find Luminous to have **challenges in usage** due to its difficulty in handling complex business functions effectively. - Users find Luminous challenging for **complex systems** , struggling with unclear error messages and integration issues. - Users experience a **difficult learning** curve initially, especially if transitioning from simpler tools, but adapt over time. - Users find **difficult navigation** in Luminous due to unclear error messages and complex system integrations. #### What Are Recent G2 Reviews of Luminous? **"[I would highly recommend!](https://www.g2.com/survey_responses/luminous-review-9743402)"** **Rating:** 5.0/5.0 stars *— Amanda E.* [Read full review](https://www.g2.com/survey_responses/luminous-review-9743402) --- **"[Solid platform for scaling brands — we recommend it to almost every client](https://www.g2.com/survey_responses/luminous-review-11233925)"** **Rating:** 5.0/5.0 stars *— Blair F.* [Read full review](https://www.g2.com/survey_responses/luminous-review-11233925) --- ### 25. [Fynd](https://www.g2.com/products/fynd/reviews) Fynd is an AI-native retail technology platform powering end-to-end commerce for 2,300+ brands across India and global markets. From storefronts and in-store retail to supply chain, marketplaces, and AI — Fynd gives businesses a unified operating system to launch faster, sell smarter, and scale with confidence across D2C, B2B, and quick commerce models. Storefront Builder Fynd's no-code storefront builder lets brands launch high-converting e-commerce websites, B2B portals, and quick commerce storefronts in minutes — with drag-and-drop design tools, pre-built themes, AI-generated product descriptions, built-in SEO, 50+ payment gateways, and integrations with Amazon, Flipkart, Myntra, ONDC, and Google LIA. Every storefront is mobile-responsive and backed by an integrated OMS and delivery infrastructure. Retail Solutions Fynd powers omnichannel in-store experiences through a full suite of retail tools: a cloud-based POS for billing and mobile checkout, Endless Aisle for selling beyond shelf inventory, Clienteling for personalised associate-driven customer engagement, self-service Kiosks, and a Loyalty programme to drive repeat purchases — all connected to a single inventory layer. Supply Chain Fynd's supply chain stack covers the full fulfilment journey. The Order Management System (OMS) centralises orders across channels with smart routing and real-time tracking. The Warehouse Management System (WMS) keeps inventory organised and accessible. The Transport Management System (TMS) manages last-mile delivery and fleet operations. Together, they handle 350,000+ orders per hour at peak scale. Marketplace — Konnect & AI PIM Fynd Konnect enables seamless multi-marketplace selling, syncing inventory and orders across platforms from a single dashboard. Fynd's AI-powered PIM (Product Information Management) enriches, standardises, and distributes product catalogues across e-commerce, marketplaces, and POS — with bulk editing, attribute management, and multichannel sync. AI Solutions Fynd's AI layer includes: Kaily, an AI commerce agent for automated customer conversations, product discovery, and post-purchase support; Boltic, an AI workflow automation engine that eliminates repetitive operations like inventory sync, order allocation, and refunds without coding; GlamAR, an augmented reality try-on solution for fashion and beauty; and Snap, an AI photoshoot tool that generates professional-grade product imagery at scale. Trusted by JioMart, Adidas, Puma, and 2,300+ brands, Fynd is built on infrastructure that handles 300M+ shoppers — delivering enterprise-grade reliability to businesses of every size. **Average Rating:** 4.4/5.0 **Total Reviews:** 21 **How Do G2 Users Rate Fynd?** - **Has the product been a good partner in doing business?:** 8.3/10 (Category avg: 8.8/10) - **E-commerce Integration:** 8.1/10 (Category avg: 8.5/10) - **Data Transfer Tools:** 7.2/10 (Category avg: 8.1/10) - **What is your organization's estimated ROI on the product (payback period in months)?:** 3.3/10 (Category avg: 10/10) **Who Is the Company Behind Fynd?** - **Seller:** [Fynd](https://www.g2.com/sellers/fynd) - **Year Founded:** 2012 - **HQ Location:** Mumbai, IN - **LinkedIn® Page:** https://www.linkedin.com/company/fynd-shopsense/ (1,237 employees on LinkedIn®) **Who Uses This Product?** - **Top Industries:** Retail, Apparel & Fashion - **Company Size:** 43% Small-Business, 30% Enterprise #### What Are Recent G2 Reviews of Fynd? **"[Greatest of all the application](https://www.g2.com/survey_responses/fynd-review-8224507)"** **Rating:** 4.0/5.0 stars *— Verified User in Information Technology and Services* [Read full review](https://www.g2.com/survey_responses/fynd-review-8224507) --- **"[Good pre launch. Challenges in between, back to a smooth experience lately.](https://www.g2.com/survey_responses/fynd-review-6488314)"** **Rating:** 4.5/5.0 stars *— Deepak M.* [Read full review](https://www.g2.com/survey_responses/fynd-review-6488314) --- #### What Are G2 Users Discussing About Fynd? - [What is Fynd used for?](https://www.g2.com/discussions/what-is-fynd-used-for) ## What Is Omnichannel Commerce Software? [Commerce Software](https://www.g2.com/categories/commerce) ## What Software Categories Are Similar to Omnichannel Commerce Software? - [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) - [Order Management Software](https://www.g2.com/categories/order-management) - [Multichannel Retail Software](https://www.g2.com/categories/multichannel-retail)