I like the features! All of them. Integration with Gmail is the best feature. Buckets keep me organized. There's a grading system that let's me know how I'm doing on follow up - I'm competitive so I like seeing the A+. I like the social connectivity; it saves me time. I'm quickly able to see whether or not I'm connected and, if not, connect right there and then. Review collected by and hosted on G2.com.

I can't think of anything. There are features I'd like to see but nothing that I specifically dislike. Review collected by and hosted on G2.com.

Aesthetically pleasing, easy to use. Not too expensive Review collected by and hosted on G2.com.

I wish I could access both of my accounts together. Review collected by and hosted on G2.com.

This is a great CRM but they also have a lot of technical problems.

AW Review collected by and hosted on G2.com.

This is a great CRM but they also have a lot of technical problems.

And when there is a problem in your database and try to contact someone at support, you get some folks with "foreign" names email you back repeating your questions and not taking care of the problem..

I work at the largest brokerage firm in Manhattan, and my colleagues had similar issues with them.

When there is a problem, by the time find someone with brain to help you and fix the problem, you lost the business and can't use the database.

AW Review collected by and hosted on G2.com.

Contactually lets me scale my personal communications like crazy. I'm an entrepreneur with two companies so I wear a lot of hats: business development lead, customer service rep, outbound marketer, talent recruiter, etc. Contactually is the only tool I've found that lets me move at lightning pace at all those things. Review collected by and hosted on G2.com.

Team function is really limited. I've been campaigning for them to let us share email templates and programs (automated sequences of actions/emails) across users within the same organization. Still hasn't happened. Review collected by and hosted on G2.com.

Very easy to use. Gives you exactly what you need to sort your contacts and keep in touch. Review collected by and hosted on G2.com.

Third party programs are locking them out for some reason. Review collected by and hosted on G2.com.

The personalization of lists/buckets and reminder periods as well as the daily email list of contacts. Review collected by and hosted on G2.com.

Loss of LinkedIn connection is a huge drawback of the data integration without manual input of information. The contact screen formatting can be challenging as well. Mobile app on the phone is not great. Review collected by and hosted on G2.com.

That it does what it says it will do, help you follow up more efficiently. All you have to do is log in and use it. Review collected by and hosted on G2.com.

Having any project management extras. I rather it stay simple and clean. Review collected by and hosted on G2.com.

I quickly found contactually an indispensable tool for managing how I keep in touch with my contacts. I hope my competition doesn't discover it! Review collected by and hosted on G2.com.

I would like more time understanding the programs and pipelines. It isn't as intuitive as I would like. Review collected by and hosted on G2.com.

The ability to know when I need to make contact with someone. Top of mind is crucial in the business marketplace and it has helped me stay on top of my contacts. Review collected by and hosted on G2.com.

No longer having the LinkedIn option as we did before. I liked having the picture inserted. Review collected by and hosted on G2.com.

The integration with email is seamless. The program monitors all social interaction, and once in the correct categories, reminds you of when to contact people. Review collected by and hosted on G2.com.

None other than it does not track your calls on the Apple iOS, but that is not Contactually's problem, it is an Apple issue. Review collected by and hosted on G2.com.