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ContactPro Hosted Dialler

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Hostcomm’s Predictive Dialer is a sophisticated system that integrates both inbound and outbound call processes, providing a comprehensive solution for customer interaction management. This setup differs from traditional contact centers, where there is a clear distinction between inbound (focused on receiving calls) and outbound (focused on making calls) operations.
 The main features are as follows: \* Inbound, Outbound & Blended campaigns \* Video calling \* CRM Integration: \* Predictive dialer : \* PCI DSS payment system \* IVR Systems: \* AI Interactive Analytics; \* Performance Monitoring and KPIs: \* UK GDPR compliance:

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