What truly sets ContactPigeon apart is its direct and personal communication. Whenever we need something, we can simply pick up the phone and speak with our account manager immediately with no delays. It’s a level of support we don’t often see, and it’s contributed positively to how we run our six accounts. We also appreciate the platform's powerful segmentation capabilities. Although we haven’t fully leveraged this feature yet, we see significant potential for advanced targeting in the future. Review collected by and hosted on G2.com.

It would be great to have more flexibility when customizing and creating automated push notifications. Additionally, there was a moment when I wanted to create a custom dashboard in CDP, and it turned out to be quite advanced. Luckily, the team jumped in and helped by preparing it for me, which I really appreciated. Review collected by and hosted on G2.com.

What really stands out is how flexible the platform is when it comes to setting up automation. We’re running everything, from cart and browse abandonment to personalized cross-sell flows for specific categories like TVs, laptops, and smartphones. The liquid-based targeting for pop-ups allows us to trigger engagement at just the right time and day, even during live sessions. Review collected by and hosted on G2.com.

The depth of the platform can feel overwhelming in the beginning, but with practice, you can get easily familiar. Review collected by and hosted on G2.com.

We’ve been working with ContactPigeon since 2020 and have seen significant improvements in revenue and overall user experience. We’ve enabled automations like browse abandonment, cart abandonment, welcome automation, and price drop. Likewise, we’re always looking for new automations and features that we can utilize to help improve our business. Review collected by and hosted on G2.com.

Although some features take some time to load, we are happy with the platform and experience we’ve had over the years. The team is always there to help us and provide us with ideas on how we can improve. Review collected by and hosted on G2.com.

My experience with ContactPigeon has been outstanding! It’s a comprehensive platform for omnichannel marketing automation that strikes the perfect balance between user-friendliness and cutting-edge technology. The tools are intuitive and easy to navigate, while the campaign personalization options are nothing short of remarkable.

The support team deserves special mention cause they are always responsive, professional, and ready to assist with any questions.

For anyone seeking a marketing platform that offers efficiency, simplicity, and exceptional support, ContactPigeon is an excellent choice. I wholeheartedly recommend it! Review collected by and hosted on G2.com.

We haven’t encountered anything negative with the platform, and we are satisfied with both the support team and the platform itself. Review collected by and hosted on G2.com.

ContactPigeon offers a wide range of tools and features that make email marketing both efficient and effective. The platform’s automation capabilities and analytics provide great insights, helping me track performance and optimize future campaigns. Additionally, the team is always proactive in suggesting new strategies, which I can relay for consideration. Review collected by and hosted on G2.com.

While the platform is highly flexible, I would like to use some custom fonts, but I found an alternative way of navigating around that. Review collected by and hosted on G2.com.

I like that I can design campaigns for different client accounts and send personalized messages that the audience can truly engage with. The dashboards and the analytics help us track our performance and make adjustments when needed. Review collected by and hosted on G2.com.

When the platform is being updated it can be quite slow at times, which can be pretty frustrating for time-sensitive projects. Review collected by and hosted on G2.com.

We've been using ContactPigeon since July 2022, and it's been a transformative experience for us. Their platform makes managing all our campaigns—Viber, email, push notifications, and pop-ups—incredibly easy, both for one-off and automated messages. One of the best things about working with them is the excellent communication and the trust we've built. Our dedicated manager knows our audience well and often takes the initiative to launch campaigns for us. It's refreshing to have someone proactive on our team who genuinely cares about our success. Review collected by and hosted on G2.com.

Honestly, the only slight issue is more on our side. When new ideas are suggested, we often don't have the time to evaluate these moves quickly, leaving them in ContactPigeon's hands. Review collected by and hosted on G2.com.

We actively use the platform’s automations, popups, push automations, landing pages, and newsletters, and we’ve seen that the second chance booster in the newsletters is effective. Overall, we’re satisfied with how everything works and the positive impact it has on our clients’ performance Review collected by and hosted on G2.com.

We haven’t faced anything that we dislike about the platform or the team. We are satisfied with the overall service. Review collected by and hosted on G2.com.

We've been using ContactPigeon for five years, and it has been an essential tool for our e-commerce strategy. The automation flows, especially for abandoned cart and browse recovery, have significantly boosted our customer engagement. With their aid, we have centralized our marketing efforts, making it easy to track performance across different channels. Review collected by and hosted on G2.com.

While the platform is already powerful, a few extra refinements in the UI design would make the campaign setup even more intuitive. Review collected by and hosted on G2.com.

With ContactPigeon we mostly focus on push campaigns and on-site popups, creating fully customized, embedded popups that blend seamlessly into our website. Wanting a higher level of customization, the team has helped us achieve personalized content that speaks directly to different audience segments. Review collected by and hosted on G2.com.

The support team has been of great help to us and the development team has assisted us in every way so far. So we don’t have much to say here Review collected by and hosted on G2.com.