Evripidis P.
EP
Evripidis P.
Website Administrator
Small-Business (50 or fewer emp.)
"A dependable platform to boost revenue"
5/5
What do you like best about ContactPigeon?

Having used ContactPigeon’s platform since 2020, we’ve seen a consistent increase in our revenue. We have activated several email automations, including cart abandonment, browse abandonment, new arrivals, and price drop notifications. We’ve also created push automations and they show great potential. Review collected by and hosted on G2.com.

What do you dislike about ContactPigeon?

ContactPigeon offers a lot of features and there are so many options to explore. Sometimes without help it can be overwhelming. Review collected by and hosted on G2.com.

Verified User in Publishing
AP
Verified User in Publishing
Mid-Market (51-1000 emp.)
"Exceptional Newsletter Platform with Outstanding Support"
5/5
What do you like best about ContactPigeon?

Our main focus is newsletters, and ContactPigeon supports that very well. We send frequent campaigns, and the platform handles volume without issues. Alongside newsletters, we actively use pop-ups, both commercial and product-recommendation, guiding visitors toward relevant content. What we also value a lot is the immediacy of the team. Communication is direct and efficient, and whenever we need something clarified or adjusted, responses are quick. Review collected by and hosted on G2.com.

What do you dislike about ContactPigeon?

Very rarely, something discussed verbally during a meeting didn’t receive follow-up feedback. It didn’t concern anything critical, but clearer closure in those cases would be helpful. Review collected by and hosted on G2.com.

LM
Lydia Iliana M.
E-COMMERCE COORDINATOR
Small-Business (50 or fewer emp.)
"Powerful Features and Effortless Usability"
5/5
What do you like best about ContactPigeon?

ContactPigeon’s platform offers a wide range of powerful features. For now, we primarily use it for sending newsletters, and we have activated a lot of automated flows, pop-ups, and Viber campaigns. The interface is easy to work with, so this makes our day-to-day smoother. Review collected by and hosted on G2.com.

What do you dislike about ContactPigeon?

There’s nothing negative to mention about the platform. Probably, the team could refresh the platform’s design but ok. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
AP
Verified User in Pharmaceuticals
Mid-Market (51-1000 emp.)
"ContactPigeon is a great ally for eCommerce businesses"
5/5
What do you like best about ContactPigeon?

What has helped us the most is the ability to build complete automation funnels and then actually see how they perform. All automations are active on our account, and having custom dashboards inside the CDP gives us a clear picture of results. We also run pop-ups and push notifications continuously, and both channels integrate smoothly with the rest of the setup. Review collected by and hosted on G2.com.

What do you dislike about ContactPigeon?

The only real downside for us is the user experience in certain areas of the platform. Everything works as expected, but some sections could be easier, especially in more advanced features. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Small-Business (50 or fewer emp.)
"Best practices, strong communication, and a forward-looking partner"
5/5
What do you like best about ContactPigeon?

During our collaboration with ContactPigeon we run all best-practice automations, both in Greek and in English, allowing us to engage a broader audience and drive more purchases. Their team is always proposing new ideas like embedded product recommendations, periodic campaign tasks (e.g. best sellers), and push notifications for users who haven’t identified with their email yet. Communication with Maria is smooth and consistent, and she is always supportive and collaborative. Review collected by and hosted on G2.com.

What do you dislike about ContactPigeon?

The platform is full of potential, and a business needs to dedicate resources to get the most out of it. This is not a drawback of the tool itself, but something to keep in mind for smaller teams. Review collected by and hosted on G2.com.

Christos M.
CM
Christos M.
Marketing Manager
Mid-Market (51-1000 emp.)
"Flexible platform and a great collaboration"
5/5
What do you like best about ContactPigeon?

We currently use all the basic automations, but there are still a lot more options to explore. We also send push notifications, and the team has recommended that we activate a birthday automation as well. Overall, it’s a great platform with many useful tools. Review collected by and hosted on G2.com.

What do you dislike about ContactPigeon?

We recently activated our Samaritan chat and requested a few custom implementations, which took longer than expected. Other than that, we haven’t faced any issues. Review collected by and hosted on G2.com.

KZ
Konstantina Z.
Email Marketing Administrator
Small-Business (50 or fewer emp.)
"Strong customer support and plenty of features for marketing campaigns"
5/5
What do you like best about ContactPigeon?

The team we’ve been working with has been amazing. Our collaboration has been very productive and pleasant, and the platform has also helped us stay organized. Review collected by and hosted on G2.com.

What do you dislike about ContactPigeon?

The platform can sometimes run a bit slowly, with certain tasks taking longer to load. We also believe that adding a few more dynamic tools would be useful. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Exceptional Performance and Support with ContactPigeon"
5/5
What do you like best about ContactPigeon?

We’ve been using ContactPigeon’s platform for quite some time, and we are very satisfied. We use ContactPigeon mainly for several pop-ups, either for sign-ups or discounts and promotions. Everything works on time, and the team has been incredibly fast whenever we needed something custom. The push notifications and email campaigns also perform consistently well, especially in open and click rates. Review collected by and hosted on G2.com.

What do you dislike about ContactPigeon?

The platform could use a more modern and clean design to make it more visually appealing. Review collected by and hosted on G2.com.

Verified User in Retail
AR
Verified User in Retail
Small-Business (50 or fewer emp.)
"A platform that supports business growth"
5/5
What do you like best about ContactPigeon?

We’ve been using the platform for a couple of years now, and we’re very happy with the results. It allows us to reach our customers in multiple ways, such as email campaigns, pop-ups, and landing pages. The automations and the dashboards with the statistics are also excellent, making our work much more efficient. Review collected by and hosted on G2.com.

What do you dislike about ContactPigeon?

Our only minor issue is that uploading images and videos can sometimes be a little slow or laggy. Aside from that, we’re very satisfied with the platform and the service it provides. Review collected by and hosted on G2.com.

SK
Sofia K.
Graphic Designer
Small-Business (50 or fewer emp.)
"With ContactPigeon’s help, segmentation makes marketing easier"
5/5
What do you like best about ContactPigeon?

We mainly use ContactPigeon’s platform for newsletters, automations, and pop-ups. Our goal is to keep clients informed, and the platform has helped us achieve this. All the tools we need are available in one place, and segmentation played a crucial part in contact management. Review collected by and hosted on G2.com.

What do you dislike about ContactPigeon?

Our needs are fully covered by the platform, and the team is always quick to respond and great to work with. Review collected by and hosted on G2.com.