ContactPigeon offers a wide range of tools that help us communicate effectively with our customers across multiple channels. We actively use pop-ups, email campaigns, Viber messaging, and push automations. The platform allows us to run frequent campaigns and automations that support our marketing strategy. Review collected by and hosted on G2.com.

At the beginning, setting up segments and automations took some time to get used to. However, the support team always makes it much easier to overcome any difficulties. Review collected by and hosted on G2.com.

We’ve been partners with ContactPigeon for years, and the collaboration only gets better. Their team is always responsive, especially during our frequent meetings where we share new needs and discuss upcoming projects. Our personalization strategy revolves around refreshed pop-ups, targeted segments, and push notifications. Recently, we also had a presentation of their new AI feature, which looks extremely promising. Review collected by and hosted on G2.com.

For highly custom implementations, we often need support from their internal technical team. However, the cooperation is excellent and everything is resolved smoothly. Review collected by and hosted on G2.com.

We currently use abandoned cart, browse abandonment, and rebuy automations, as well as an abandoned cart pop-up, and these flows have helped our clients recover lost sales and keep customers engaged. Our client will also be launching Menura, which will add another automation and personalization strategy to their communication. Review collected by and hosted on G2.com.

One minor improvement would be to streamline the process for segmenting audiences and creating new automated flows. Review collected by and hosted on G2.com.

We’ve been using ContactPigeon’s platform since 2022, and we’re very satisfied with the team, with whom we have a great collaboration. The platform provides multiple possibilities for improving our business, offering dynamic content personalization, real-time product recommendations, and multi-channel journey analytics. We can easily customize every feature to match our specific needs, which helps us scale our performance. Review collected by and hosted on G2.com.

We don’t have anything major to mention. There’s a learning curve to getting accustomed to the platform, but this is quite normal. Review collected by and hosted on G2.com.

Our collaboration with ContactPigeon has been great throughout the years. The platform offers many features, and we try to use as many as possible. We’re using email campaigns, pop-ups, push notifications, and landing pages, which help us understand our customers better. With ContactPigeon’s dynamic content personalization, we’ve been able to improve our email campaigns and tailor them more effectively. Review collected by and hosted on G2.com.

In the beginning, we experienced some minor technical issues, but nothing major. Since then, our collaboration has been excellent. Review collected by and hosted on G2.com.

We’ve been using ContactPigeon’s platform since 2018, and what has stood out for us all these years is how the platform adapts to our workflows. The basic automations, like abandoned cart, browse abandonment, and price drop, run reliably in the background, but the team has also helped us set up more specific flows tied to SKU-based coupon campaigns. Review collected by and hosted on G2.com.

Overall, our collaboration with ContactPigeon has been great. Sometimes it may take a little longer to load, but overall it is a great platform. Review collected by and hosted on G2.com.

ContactPigeon has elevated our B2B strategy by making it much easier to engage our audience through automation, cart recovery, and browse-triggered flows. We’ve also been able to use dynamic content personalization and RFM-based segmentation to deliver more relevant experiences across our online store and multi-channel campaigns. Review collected by and hosted on G2.com.

We don’t have anything negative to mention. We encountered a few issues, but the team was extremely responsive and helped us resolve everything immediately. Review collected by and hosted on G2.com.

I recently started working with the team and the collaboration has been smooth from day one. They’ve been very helpful while we reviewed and reorganized the contact lists to improve newsletter performance. Also, all the automations and the pop-ups are easy to monitor, and we were able to build additional pop-ups for Black Friday without any delays. The landing page we created together for lead collection worked well and brought in new contacts during a crucial period. Review collected by and hosted on G2.com.

While the automation builder is powerful, parts of it could be a bit simpler. As an agency managing multiple clients, a more streamlined setup process would make things even easier. Review collected by and hosted on G2.com.

We manage several client accounts through our agency, and ContactPigeon has proven to be a really solid tool. We run different automations (abandoned cart, browse, welcome series, cross-sell, last order, best sellers) and also use pop-ups and embedded recommendations. What really stands out for me is the segmentation tool, it lets us split audiences by country but also go deeper into interests and behaviors, which makes our campaigns much more relevant. Overall, it’s a platform that adapts well to different clients’ needs. Review collected by and hosted on G2.com.

Since we rely heavily on segmentation and have large contact lists, sometimes it takes a bit longer for segments to load or update. It’s not a deal-breaker, but worth mentioning. Review collected by and hosted on G2.com.

We like that we can organize our segments and send campaigns to different audience lists, for example, schools, volunteers, or event participants. We often send updates about programs or even seasonal gifts, and ContactPigeon makes the process easy, that’s why we are with them for so many years. The automations are great, even though our communication is simple and not strictly commercial. Review collected by and hosted on G2.com.

Nothing major. Because of the nature of our work, we don’t use all of its advanced marketing features, but the platform itself is very good. Review collected by and hosted on G2.com.