The hands-on support has been particularly helpful. Our account manager has been fantastic, guiding us through training sessions and offering help over the phone when needed. The platform itself is flexible enough to support various automations we use, like cart abandonment and post-purchase flows. Review collected by and hosted on G2.com.

The user interface can be a bit confusing, especially for newer users. That’s why we are so pleased with the immediate and direct support team. Review collected by and hosted on G2.com.

We’ve been collaborating for 4 years. We have the basic automated workflows activated, but we are always willing to explore more. Often, we use pop-ups with custom code because it saves us time since we don’t have to manually enable or disable them, allowing us to communicate offers on our site. Review collected by and hosted on G2.com.

Since we are mainly utilizing the basic functions, we have not fully explored all the advanced features. Review collected by and hosted on G2.com.

ContactPigeon’s platform has made combining automation with personalized touches so much easier. The platform lets us craft effective messages, and our targeted campaigns have been very successful. Features like automated promotions, cart reminders, and browse abandonment emails have made a big difference, resulting in click-through rates and engagement levels that went beyond our expectations. Review collected by and hosted on G2.com.

Our time with ContactPigeon has been great, so there’s not much to say here. Review collected by and hosted on G2.com.

Since we started using ContactPigeon in July 2024, we’ve seen a significant boost in our revenue thanks to its powerful automated features. We’ve activated a lot of different automated flows both for email and on-site retargeting—all of which have been highly effective. Our campaigns have also performed well. Review collected by and hosted on G2.com.

The loading times in some features could be better but other than that it’s been a very effective tool for us. Review collected by and hosted on G2.com.

As an organization, our primary use of ContactPigeon is sending out communications and designing landing pages for our initiatives. The platform is very helpful when it comes to connecting with our audience and their help with our new site was valuable. Overall, the team’s expertise and responsiveness make ContactPigeon a great partner. Review collected by and hosted on G2.com.

No issues to mention here, we are very happy with the platform and the support team. Review collected by and hosted on G2.com.

We’ve set up automated flows for cart/browse abandonment and welcome emails, which have been running smoothly ever since. And automated push notifications have been a real highlight—they bring people back to our store and turn them into customers. It’s simple, and it wor Review collected by and hosted on G2.com.

If we had to pick one thing, having a more modern interface would be nice. And sometimes it lags more than it should. Review collected by and hosted on G2.com.

ContactPigeon has everything we need to manage different marketing campaigns for different clients. We use automations like replenishment reminders, wishlists, best sellers, and new arrivals to communicate and engage. Viber messages and pop-ups for recommendations are very direct channels and perform well. Review collected by and hosted on G2.com.

Some features could be more user-friendly, especially for customization. However, the platform is powerful, and any challenges are easy to work around. Review collected by and hosted on G2.com.

ContactPigeon’s extensive automation capabilities are tailored to our needs, so we use every available feature for a complete eCommerce strategy. For example, we have launched customized landing pages and pop-ups with interactive elements like dropdowns. Moreover, we use a lot of different custom automations and currently, we are in the process of integrating our ERP with the platform, for even more complex implementations. Review collected by and hosted on G2.com.

Our only issue is that sometimes the platform takes more time than anticipated to load. Other than that, we are satisfied with the collaboration. Review collected by and hosted on G2.com.

ContactPigeon’s platform offers a variety of possibilities for our company. We have established different automations, pop-ups, and anything related to Viber. Since we’ve started using the platform, we have seen great results, and the platform itself is user-friendly. It allows us to create campaigns quickly and easily. Review collected by and hosted on G2.com.

We don’t have anything negative to say about the platform, we are satisfied with it and the team behind it, which is always there when we need help. Review collected by and hosted on G2.com.

We’ve been using ContactPigeon since the summer of 2021 and are satisfied with the platform. The wide range of automation options has allowed us to reach customers more effectively, and the analytics tools give us valuable insights into campaign performance. Review collected by and hosted on G2.com.

An issue we ran into with the platform is that sometimes it may freeze up and take longer than needed. Due to this, we need to redo the steps from the beginning, which disrupts our workflow and can lead to lost time and productivity. Review collected by and hosted on G2.com.