--- title: ContactPigeon Reviews meta\_title: 'ContactPigeon Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 290 reviews by the users' company size, role or industry to find out how ContactPigeon works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 290 scale: '5' date\_modified: '2026-08-08' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # ContactPigeon Reviews & Product Details Visit Website ContactPigeon empowers retailers to build interactions that resonate deeply with their customers. By unifying real-time customer data with advanced AI and automation engines, we enable businesses to scale their engagements across channels effectively while cultivating enduring customer loyalty through every step of the customer journey. The platform is built around two core components. The Omnichannel Customer Engagement solution enables retailers to manage and execute marketing campaigns across multiple built-in messaging channels, ensuring consistency and relevance in every customer interaction. Our powerful Customer Data Platform (CDP) collects, analyzes, and uses customer data to create automated, personalized experiences at scale. Together, these components provide a comprehensive solution for retailers looking to build meaningful, lasting relationships with their audience. The ContactPigeon suite offers a robust set of features, including: • Automated customer journey orchestration that ensures a cohesive and seamless experience across all touchpoints and channels • Built-in messaging channels and campaign manager that covers email, mobile (sms / WhatsApp / Viber), push notifications, pop-ups, forms, chatbot, and direct mails • BI tools for real-time analytics and customizable dashboards for deep insights into customer behavior and campaign performance • AI-driven product recommendations and RFM analysis to enhance the shopping experience and predict the at-risk customers • Advanced customer segmentation and clustering capabilities to segment your audience effectively, enabling targeted marketing that resonates with specific groups * * * Product Website ContactPigeon Seller [ContactPigeon](https://www.g2.com/sellers/contactpigeon) Discussions [ContactPigeon Community](https://www.g2.com/products/contactpigeon/discuss) Languages Supported Greek, English Solution Type All-in-One Overview by George Mirotsos (Co-Founder, CEO at ContactPigeon - We're hiring!) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/contactpigeon/pricing) ## ContactPigeon Integrations (1) What do users say about integrations? Verified by ContactPigeon [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Apifon ](https://www.g2.com/products/apifon/reviews) Show More ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") UA Verified User in Apparel & Fashion Enterprise (\> 1000 emp.) 5/29/2025 "A reliable partnership with outstanding support" 4.5/5 What do you like best about ContactPigeon? What truly sets ContactPigeon apart is its direct and personal communication. Whenever we need something, we can simply pick up the phone and speak with our account manager immediately with no delays. It’s a level of support we don’t often see, and it’s contributed positively to how we run our six accounts. We also appreciate the platform's powerful segmentation capabilities. Although we haven’t fully leveraged this feature yet, we see significant potential for advanced targeting in the future. Review collected by and hosted on G2.com. What do you dislike about ContactPigeon? It would be great to have more flexibility when customizing and creating automated push notifications. Additionally, there was a moment when I wanted to create a custom dashboard in CDP, and it turned out to be quite advanced. Luckily, the team jumped in and helped by preparing it for me, which I really appreciated. Review collected by and hosted on G2.com. What problems is ContactPigeon solving and how is that benefiting you? ContactPigeon helps us manage our email marketing and engagement campaigns efficiently across multiple brands. The monthly reporting exports give us clear visibility into campaign performance, allowing us to monitor trends and optimize. It's a reliable solution that helps us stay connected with our customers while giving us room to grow with more advanced features. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Retail](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Retail") AR Verified User in Retail Mid-Market (51-1000 emp.) 5/8/2025 "A versatile tool that can improve an entire retention strategy" 5/5 What do you like best about ContactPigeon? What really stands out is how flexible the platform is when it comes to setting up automation. We’re running everything, from cart and browse abandonment to personalized cross-sell flows for specific categories like TVs, laptops, and smartphones. The liquid-based targeting for pop-ups allows us to trigger engagement at just the right time and day, even during live sessions. Review collected by and hosted on G2.com. What do you dislike about ContactPigeon? The depth of the platform can feel overwhelming in the beginning, but with practice, you can get easily familiar. Review collected by and hosted on G2.com. What problems is ContactPigeon solving and how is that benefiting you? We needed a unified way to bring back potential buyers and encourage repeat purchases across different verticals, from baby products and makeup to pet care and vitamins. ContactPigeon helps us automate all of this with minimal manual effort. On top of that, the pop-up features help us push time-sensitive campaigns and drive traffic during peak moments. Engagement is more consistent now, and email is working hard for us every 2–4 days without fatiguing the audience. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Automotive](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Automotive") AA Verified User in Automotive Mid-Market (51-1000 emp.) 6/17/2025 "A trusted platform that helps improve workflow and revenue" 5/5 What do you like best about ContactPigeon? We’ve been working with ContactPigeon since 2020 and have seen significant improvements in revenue and overall user experience. We’ve enabled automations like browse abandonment, cart abandonment, welcome automation, and price drop. Likewise, we’re always looking for new automations and features that we can utilize to help improve our business. Review collected by and hosted on G2.com. What do you dislike about ContactPigeon? Although some features take some time to load, we are happy with the platform and experience we’ve had over the years. The team is always there to help us and provide us with ideas on how we can improve. Review collected by and hosted on G2.com. What problems is ContactPigeon solving and how is that benefiting you? Through the use of ContactPigeon’s platform, we’ve seen great results in our revenue through the automations that we’ve enabled from different channels like push, email, and on-site retargeting. Especially, the sign-up pop-ups and the cart abandonment emails are the most successful features. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SN Stathis N. Digital Manager Small-Business (50 or fewer emp.) 12/3/2024 "A full all-in-one platform with an excellent support team" 5/5 What do you like best about ContactPigeon? My experience with ContactPigeon has been outstanding! It’s a comprehensive platform for omnichannel marketing automation that strikes the perfect balance between user-friendliness and cutting-edge technology. The tools are intuitive and easy to navigate, while the campaign personalization options are nothing short of remarkable. The support team deserves special mention cause they are always responsive, professional, and ready to assist with any questions. For anyone seeking a marketing platform that offers efficiency, simplicity, and exceptional support, ContactPigeon is an excellent choice. I wholeheartedly recommend it! Review collected by and hosted on G2.com. What do you dislike about ContactPigeon? We haven’t encountered anything negative with the platform, and we are satisfied with both the support team and the platform itself. Review collected by and hosted on G2.com. What problems is ContactPigeon solving and how is that benefiting you? ContactPigeon helps us manage a consistent marketing activity flow, contributing to many of our monthly orders. The platform also helps greatly with campaign management and makes it easy to create tailored and efficient marketing messages. Although we’ve recently reduced our email sends after adjustments to align with a new hosting provider, the platform remains crucial for us. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic LV Leonidas V. Account Manager Small-Business (50 or fewer emp.) 3/27/2025 "Good platform for insights, analytics, and marketing automation" 5/5 What do you like best about ContactPigeon? ContactPigeon offers a wide range of tools and features that make email marketing both efficient and effective. The platform’s automation capabilities and analytics provide great insights, helping me track performance and optimize future campaigns. Additionally, the team is always proactive in suggesting new strategies, which I can relay for consideration. Review collected by and hosted on G2.com. What do you dislike about ContactPigeon? While the platform is highly flexible, I would like to use some custom fonts, but I found an alternative way of navigating around that. Review collected by and hosted on G2.com. What problems is ContactPigeon solving and how is that benefiting you? With the platform, I can create campaigns and monitor their key performance metrics. The detailed analytics help me assess and optimize my campaigns and having access to all this data has made it easier to refine my approach. I can also propose different strategies to my client due to the variety of features. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic SS sofia s. Account Manager Small-Business (50 or fewer emp.) 6/24/2025 "A multifunctional tool, suitable for segmentation, personalization, and analytics" 5/5 What do you like best about ContactPigeon? I like that I can design campaigns for different client accounts and send personalized messages that the audience can truly engage with. The dashboards and the analytics help us track our performance and make adjustments when needed. Review collected by and hosted on G2.com. What do you dislike about ContactPigeon? When the platform is being updated it can be quite slow at times, which can be pretty frustrating for time-sensitive projects. Review collected by and hosted on G2.com. What problems is ContactPigeon solving and how is that benefiting you? The fact that I can handle multiple clients and diverse needs through one solution is very helpful indeed. Additionally, the customer support is super helpful. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic GS Gianna S. E-shop Operator Small-Business (50 or fewer emp.) 11/14/2024 "A reliable partner for marketing campaigns with industry knowledge and know-how" 5/5 What do you like best about ContactPigeon? We've been using ContactPigeon since July 2022, and it's been a transformative experience for us. Their platform makes managing all our campaigns—Viber, email, push notifications, and pop-ups—incredibly easy, both for one-off and automated messages. One of the best things about working with them is the excellent communication and the trust we've built. Our dedicated manager knows our audience well and often takes the initiative to launch campaigns for us. It's refreshing to have someone proactive on our team who genuinely cares about our success. Review collected by and hosted on G2.com. What do you dislike about ContactPigeon? Honestly, the only slight issue is more on our side. When new ideas are suggested, we often don't have the time to evaluate these moves quickly, leaving them in ContactPigeon's hands. Review collected by and hosted on G2.com. What problems is ContactPigeon solving and how is that benefiting you? ContactPigeon has helped us streamline our marketing with consistent and well-timed campaigns across various channels. We are now reaching out to inactive users through automation and planning to introduce embedded recommendations and wishlist campaigns as soon as our technical team adds the required information to our website. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic EA Eleftheria A. Social Media Expert Small-Business (50 or fewer emp.) 5/13/2025 "Great marketing automation platform, great support team" 5/5 What do you like best about ContactPigeon? We actively use the platform’s automations, popups, push automations, landing pages, and newsletters, and we’ve seen that the second chance booster in the newsletters is effective. Overall, we’re satisfied with how everything works and the positive impact it has on our clients’ performance Review collected by and hosted on G2.com. What do you dislike about ContactPigeon? We haven’t faced anything that we dislike about the platform or the team. We are satisfied with the overall service. Review collected by and hosted on G2.com. What problems is ContactPigeon solving and how is that benefiting you? The platform allows us to handle all marketing activities for different clients more efficiently and with better results. It helps us stay hands-on with each account while delivering consistent value through automation and targeted communications. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") AC Verified User in Consumer Goods Mid-Market (51-1000 emp.) 3/27/2025 "A good platform and a reliable partnership for e-commerce growth" 5/5 What do you like best about ContactPigeon? We've been using ContactPigeon for five years, and it has been an essential tool for our e-commerce strategy. The automation flows, especially for abandoned cart and browse recovery, have significantly boosted our customer engagement. With their aid, we have centralized our marketing efforts, making it easy to track performance across different channels. Review collected by and hosted on G2.com. What do you dislike about ContactPigeon? While the platform is already powerful, a few extra refinements in the UI design would make the campaign setup even more intuitive. Review collected by and hosted on G2.com. What problems is ContactPigeon solving and how is that benefiting you? ContactPigeon has helped us organize our marketing efforts in a centralized system, streamlining day-to-day tasks. This gives us the time to focus on strategy and drive better results. Plus, the team’s expertise and support have been outstanding—they truly understand our business and always provide valuable insights. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Tobacco](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Tobacco") AT Verified User in Tobacco Enterprise (\> 1000 emp.) 2/11/2025 "Customized solutions for on-site personalization with ContactPigeon" 4.5/5 What do you like best about ContactPigeon? With ContactPigeon we mostly focus on push campaigns and on-site popups, creating fully customized, embedded popups that blend seamlessly into our website. Wanting a higher level of customization, the team has helped us achieve personalized content that speaks directly to different audience segments. Review collected by and hosted on G2.com. What do you dislike about ContactPigeon? The support team has been of great help to us and the development team has assisted us in every way so far. So we don’t have much to say here Review collected by and hosted on G2.com. What problems is ContactPigeon solving and how is that benefiting you? We can now offer personalized, on-site engagement without relying on email. The ability to serve custom popups and push notifications means we can interact with our audience in a unique and targeted way that we can’t achieve otherwise. Moreover, we are in the process of integrating our CDB with the platform to maximize engagement even more and target specific groups with tailored content. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Questions about ContactPigeon? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ContactPigeon ](https://www.g2.com/products/contactpigeon/discussions/new) GU Guest User What is ContactPigeon used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-contactpigeon-used-for) [ View all Discussions ](https://www.g2.com/products/contactpigeon/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 6 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/contactpigeon/pricing) ContactPigeon Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign 4.4/5(14,779) [ Compare Now ](https://www.g2.com/compare/activecampaign-vs-contactpigeon) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c5eaa3c924d805ec84037adc0b148f56/insider-one.png "Product Avatar Image") Insider One 4.8/5(1,415) [ Compare Now ](https://www.g2.com/compare/contactpigeon-vs-insider-one) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_74390118cdf58a60fb81adaaefdb6287/hubspot-marketing-hub.png "Product Avatar Image") HubSpot Marketing Hub 4.4/5(14,912) [ Compare Now ](https://www.g2.com/compare/contactpigeon-vs-hubspot-marketing-hub) ##### ##### ContactPigeon Features Integration Data Import & Export Tools Platform User, Role, and Access Management Performance and Reliability Email Marketing Building and Personalizing Emails Sending Outbound Emails Manage Email Deliverability Online Marketing Landing Pages and Forms Dynamic Content A/B Testing [ View More Features ](https://www.g2.com/products/contactpigeon/features) ## 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