--- title: ContactPigeon Reviews meta_title: 'ContactPigeon Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 290 reviews by the users' company size, role or industry to find out how ContactPigeon works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 290 scale: '5' date_modified: '2026-08-07' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # ContactPigeon Reviews **Vendor:** ContactPigeon **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.9/5.0 **Total Reviews:** 290 ## About ContactPigeon ContactPigeon empowers retailers to build interactions that resonate deeply with their customers. By unifying real-time customer data with advanced AI and automation engines, we enable businesses to scale their engagements across channels effectively while cultivating enduring customer loyalty through every step of the customer journey. The platform is built around two core components. The Omnichannel Customer Engagement solution enables retailers to manage and execute marketing campaigns across multiple built-in messaging channels, ensuring consistency and relevance in every customer interaction. Our powerful Customer Data Platform (CDP) collects, analyzes, and uses customer data to create automated, personalized experiences at scale. Together, these components provide a comprehensive solution for retailers looking to build meaningful, lasting relationships with their audience. The ContactPigeon suite offers a robust set of features, including: • Automated customer journey orchestration that ensures a cohesive and seamless experience across all touchpoints and channels • Built-in messaging channels and campaign manager that covers email, mobile (sms / WhatsApp / Viber), push notifications, pop-ups, forms, chatbot, and direct mails • BI tools for real-time analytics and customizable dashboards for deep insights into customer behavior and campaign performance • AI-driven product recommendations and RFM analysis to enhance the shopping experience and predict the at-risk customers • Advanced customer segmentation and clustering capabilities to segment your audience effectively, enabling targeted marketing that resonates with specific groups ## ContactPigeon Pros & Cons **What users like:** - Users appreciate the **automation efficiency** of ContactPigeon, enhancing campaign coordination and boosting revenue generation significantly. (64 reviews) - Users highlight the **effective automation flows** of ContactPigeon, streamlining their marketing processes remarkably. (61 reviews) - Users appreciate the **flexibility in managing customer engagement** with ContactPigeon, streamlining diverse marketing activities effectively. (46 reviews) - Users value the **effective email marketing** of ContactPigeon, enhancing organization and boosting revenue through tailored campaigns. (41 reviews) - Users value the **diverse features** of ContactPigeon, enjoying seamless management of multiple marketing channels from one platform. (40 reviews) - Users value the **exceptional customer support** of ContactPigeon, ensuring smooth experiences and effective campaign management. (36 reviews) - Engagement (34 reviews) - Personalization (34 reviews) - Automation Features (32 reviews) - Users find ContactPigeon’s **ease of use** invaluable, simplifying audience engagement through automation and efficient campaign management. (32 reviews) **What users dislike:** - Users find the **learning curve steep** for advanced features, complicating tasks despite responsive support from the team. (16 reviews) - Users experience **slow performance** at times, especially with larger campaign lists and reports, impacting usability. (15 reviews) - Users find that the platform experiences **slow loading** times occasionally, which can impact efficiency and user experience. (13 reviews) - Users find the **high complexity** of certain features in ContactPigeon challenging, despite overall functionality being satisfactory. (9 reviews) - Users find the **user experience lacking** in some specific areas, which can hinder effective use of the platform. (9 reviews) - Users report **delay issues** during the integration process, causing initial confusion before achieving smooth functionality. (7 reviews) - Users find the **automation builder complex** , with a steep learning curve hindering efficient client management and campaign setup. (7 reviews) - Users find the **steep learning curve** of ContactPigeon challenging initially, but resources are available for assistance. (7 reviews) - Complex Features (6 reviews) - Users experience occasional **delays** in updates and setup processes, which can create confusion and complicate campaign management. (6 reviews) ## ContactPigeon Reviews ### 1. Your most valuable omnichannel platform **Rating:** 5.0/5.0 stars **Reviewed by:** Σπύρος . | Business Development Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2022 **What do you like best about ContactPigeon?** ContactPigeon’s platform provides top-notch features that broaden our strategy, that’s why we use almost all of them (email campaigns, on-site retargeting, push notifications, and landing pages). It’s important to note that email campaigns are one of the most successful channels that this engagement solution offers us, leading us to amazing results **What do you dislike about ContactPigeon?** Everything in ContactPigeon has worked extremely well for us. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon was the best choice for implementing our strategy. With all the features provided, we have the opportunity to acquire, convert and retain customers easily. Lastly, we recently added to our digital strategy the omnichannel chatbot with a fully customized flow, which will help us provide better customer support and a better experience to our visitors. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 2. A tool with plenty of capabilities for every type of marketing campaign. **Rating:** 5.0/5.0 stars **Reviewed by:** Pantelis K. | General manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2022 **What do you like best about ContactPigeon?** Truly, ContactPigeon offers a great variety of options and features to use. This customer engagement platform makes it really easy to communicate with our audience while sending them the right message. Finally, with ContactPigeon we get the chance to build 360o profiles for our known and unknown users, captivating their important data. **What do you dislike about ContactPigeon?** So far, we have no complaints.very good experience like my account manager Renate !!! **What problems is ContactPigeon solving and how is that benefiting you?** If you want to enhance your online presence, you should go definitely with ContactPigeon’s omnichannel solution. Specifically, we had the chance to be a part of an exhibition and with ContactPigeon’s QR codes and landing page feature, we were able to boost our traffic by a lot. It’s also important to note that our favorite feature is the automations for cart & browse abandonment, as we are able to retarget our audience effectively and finally convert them. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 3. Incredible toolkit for your marketing needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Anastasia D. | Enterprise (> 1000 emp.) **Reviewed Date:** April 19, 2023 **What do you like best about ContactPigeon?** We really appreciate ContactPigeon’s features, and we make the most of them, with excellent results. For instance, we use landing pages, subscription pop-ups, email campaigns, and automated push notifications. Additionally, we recently added QR codes in our physical stores as an extra channel for our campaigns. **What do you dislike about ContactPigeon?** The only thing we have noticed is that when we use many segments, the responsiveness of the platform is slowing down. **What problems is ContactPigeon solving and how is that benefiting you?** With all these automations we are able to save enough time to focus on other channels and monitor how effective they are. Having ContactPigeon as part of our strategy, we have noticed exceptional results! **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 4. A complete & user-friendly platform with quality features. **Rating:** 5.0/5.0 stars **Reviewed by:** Paraskevi Z. | Digital Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** January 18, 2023 **What do you like best about ContactPigeon?** ContactPigeon’s omnichannel platform is capable of delivering the right message to the right audience in various ways. Since started creating email campaigns with the platform’s drag-and-drop editor, we have noticed great results in our email marketing strategy. It’s also important to note that with the segmentation tool, we are able to segment our customer base with numerous criteria, which allows us to trigger them with the proper message and finally communicate effectively with them. **What do you dislike about ContactPigeon?** We are happy with the ContactPigeon, and the only thing that we would like to add is for the team to keep up the great work. **What problems is ContactPigeon solving and how is that benefiting you?** Apart from the above-mentioned, with ContactPigeon we are able to reach a wider audience thanks to push notifications. It’s a really worth implementing channel because it’s known for its greater CTR than other channels. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 5. An easy-to-use automation tool with a lot of capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Anna B. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2022 **What do you like best about ContactPigeon?** ContactPigeon has helped us grow our customer base and increase our revenue at the same time, by activating pop-ups to target known and unknown visitors. Our strategy, also, includes different automations like browse/cart abandonment, new arrivals, and price drop alerts. In addition, email campaigns like newsletters are very important as we have the ability to engage with our customers and see immediate results. Finally, push notifications are an important channel for us in order to keep our customers up to date with our brand **What do you dislike about ContactPigeon?** I cannot find anything that is bothering me regarding this platform. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon is definitely a significant tool, helping us in achieving our goals. It’s simple to use with plenty of capabilities to boost our eCommerce strategy. Also, automations are a classic time-saving part of our marketing mix. Last but not least, dynamic pop-ups and push notifications are growing our client base day by day. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 6. Step up and profit from ContactPigeon’s platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Eirini M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2023 **What do you like best about ContactPigeon?** We can confirm that, without a doubt, ContactPigeon has led our business to the next level. Emails are our favorite way to communicate with our audience, increasing customer engagement and revenues. Another important channel for us is push notifications because we can expand our client base and send our messages to a broader audience. The platform’s capabilities have become a significant asset for our strategy. **What do you dislike about ContactPigeon?** I cannot think of anything that hasn’t worked for us so far. **What problems is ContactPigeon solving and how is that benefiting you?** The segmentation tool of ContactPigeon’s platform has made a difference. We have created targeted campaigns for our website visitors in order to maximize sales. Finally, automations like cart/browse abandonment have brought our audience back to our website, converting new visitors and retaining old ones. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 7. Intuitive customer engagement platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Sokratis M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2023 **What do you like best about ContactPigeon?** With this customer engagement solution, it’s really easy to create your own email campaigns with the drag-and-drop editor! We use them to create mass campaigns and communicate with our audience. Also, we have created a series of automated email flows to send personalized emails in no time. **What do you dislike about ContactPigeon?** We haven’t found anything to dislike yet. The team is always helpful. **What problems is ContactPigeon solving and how is that benefiting you?** The thing we appreciate most about this platform is the ability to ask for custom implementations, like connecting our contacts with API calls. The best part is that our customer success consultant is always there to provide guidance and support. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 8. ContactPigeon: A smart engagement solution to meet your marketing needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Christina K. | marketing department, Mid-Market (51-1000 emp.) **Reviewed Date:** December 22, 2022 **What do you like best about ContactPigeon?** If you want to increase your revenues, ContactPigeon is the best way to do it. From our experience, we definitely recommend this platform because it provides all the features that a marketeer needs to reach goals. Easy to use drag and drop editor to create easily email campaigns, ready scenarios to utilize them in order to build automations while boosting our sales. **What do you dislike about ContactPigeon?** Sometimes the technical support team is running a little late, but nothing to worry about. **What problems is ContactPigeon solving and how is that benefiting you?** In general, with the use of several features for different target audiences, we have noticed that both our revenues and our performance have increased. Apart from the channels mentioned above, we use Viber campaigns in order to enhance our online presence, and it is one of our most profitable assets. Additionally, using push notifications, we are able to target a wider audience with their devices. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 9. The ideal marketing automation solution, especially for push notifications. **Rating:** 5.0/5.0 stars **Reviewed by:** Nikos P. | E-Commerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 02, 2023 **What do you like best about ContactPigeon?** What we appreciate most about this platform is that we can easily combine its features with our strategy and boost our sales through different campaigns and channels. It’s one of the best out of there. **What do you dislike about ContactPigeon?** Nothing to hold us back from using ContactPigeon’s platform. **What problems is ContactPigeon solving and how is that benefiting you?** With ContactPigeon as our partner, we can reach our goals successfully. The customer support team constantly provides us with expertise and innovative tactics to make our online and offline presence even more effective. We are beyond happy to work with the team; we are always eager to learn about the platform’s new features and discuss implementing them to our strategy. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 10. Increase the performance of your campaigns with ContactPigeon. **Rating:** 5.0/5.0 stars **Reviewed by:** Vagelis T. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2023 **What do you like best about ContactPigeon?** It’s truly what we needed for our marketing purposes. We can schedule our email campaigns and get the best out of them easily and fast. Our pop-ups are going really well as we engage effectively, so make sure to add this channel to your marketing mix! **What do you dislike about ContactPigeon?** We’ve been working with ContactPigeon’s team for over a year now, and we’re very happy with this partnership. **What problems is ContactPigeon solving and how is that benefiting you?** With this omnichannel platform, we are able to automate most of our marketing campaigns with very little effort. Specifically, the abandonment cart automation and price drop alerts have increased our revenue and decreased our abandonment rates. Of course, the customer support team is always beside us offering guidance and new ideas for implementation. ### 11. The ultimate omnichannel approach to reach your audience effectively. **Rating:** 4.5/5.0 stars **Reviewed by:** Natalia M. | head of marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2022 **What do you like best about ContactPigeon?** ContactPigeon’s software combines everything a marketer needs to grow their business easily. We use all the capabilities this omnichannel solution offers, from personalized email campaigns to the Samaritan chat. What we like best though is that we can set up segmented email campaigns without any trouble, enabling us to create and send relevant content to each customer. **What do you dislike about ContactPigeon?** After many years of collaboration with this customer engagement platform, I have not been able to pinpoint a downside of using ContactPigeon. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon’s interface is very user-friendly, and has helped us monitor our customers’ journeys easily. On top of that, all the features are designed to scale up conversions when used correctly. Automations like browse/cart abandonment and price drop alerts give us the opportunity to interact with our customers and increase our sales. At the same time, on-site retargeting like pop-ups, has increased our customer base reaching a wider audience. Finally, push notifications is an important part of our strategy, since it expands our customer base even more. ### 12. ContactPigeon’s omnichannel solution is the best! **Rating:** 5.0/5.0 stars **Reviewed by:** Kostas S. | Graphic Web Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2022 **What do you like best about ContactPigeon?** One of the most important things about ContactPigeon is the platform’s in-depth capabilities. With the easy-to-use drag-and-drop editor, we set up every type of campaign adding elements like video, images, and gifs. This is extremely helpful, as we are able to create exciting content for our customers while achieving our goals. **What do you dislike about ContactPigeon?** There has not been anything negative with the platform or the support so far. **What problems is ContactPigeon solving and how is that benefiting you?** From personalized or bulk campaigns, we can ensure that with ContactPigeon we can reach our goals. Another key element in our marketing strategy is push notifications, and specifically automated ones. Apart from the easy and quick set up, we have noticed that this channel has really boosted our conversion rate. Last but not least, using pop-ups helped significantly in increasing our customer base and followers. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 13. On-site retargeting at its best! **Rating:** 5.0/5.0 stars **Reviewed by:** Jenny M. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 01, 2023 **What do you like best about ContactPigeon?** ContactPigeon’s platform is truly one of the best solutions for retail and eCommerce. With on-site retargeting and precise registration or promotional pop-ups, we are able to quickly convert new visitors and build strong relationships. Additionally, promotional pop-ups have the ability to increase our sales rate and produce satisfying results. **What do you dislike about ContactPigeon?** We are quite pleased with our partnership. **What problems is ContactPigeon solving and how is that benefiting you?** Since adding ContactPigeon’s platform in 2020, we have noticed a boost in our conversion rates. Segmentation is one of the key elements of our strategy, and ContactPigeon’s omnichannel solution offers it at a high level. Finally, we can confidently say that with automations like browse and cart abandonment, we have reduced our workload, and noticed an uptick in our performance. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 14. Great software for every type of business. **Rating:** 5.0/5.0 stars **Reviewed by:** Vana D. | Digital Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2022 **What do you like best about ContactPigeon?** Although, we have recently started using ContactPigeon we confidently can say that is a very handy platform. This solution combines a great variety of features that help you achieve your goals. Specifically, what we love most about it is how easy it is for us to communicate with our audience by sending them email campaigns like newsletters or push notifications. **What do you dislike about ContactPigeon?** We have recently started collaborating with ContactPigeon, so nothing worrying has come up. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon's omnichannel solution consists of all the effective features that make you reach your goals, easily and grow fast at the same time. We have the opportunity to increase our client database with pop-ups by easily captivating important information about our web visitors. Finally, it is worth mentioning that we are extremely happy with ContactPigeon’s customer support team, as it's willing to always offer help and solutions to any kind of request or problem we come across. ### 15. We have had a great experience with using ContactPigeon’s platform so far. **Rating:** 5.0/5.0 stars **Reviewed by:** Lily P. | Digital Marketeer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2023 **What do you like best about ContactPigeon?** Although we have just started using this customer engagement platform, we are really impressed with its capabilities & features. We consider on-site retargeting a critical marketing tactic and for that reason, we added pop-ups right from the start. Registration pop-ups and cart abandonment are what we use most, and we definitely suggest them to any type of e-shop. **What do you dislike about ContactPigeon?** We don’t have anything specific on our minds. Everything is going well for us! **What problems is ContactPigeon solving and how is that benefiting you?** It provides us the opportunity to reach a bigger audience through push notifications, and the ability to automate them saves plenty of time. In conclusion, we are staying connected with our followers, sending relevant messages that make them engage and respond. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 16. An ideal solution for your eCommerce business. **Rating:** 5.0/5.0 stars **Reviewed by:** Angelos I. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 09, 2023 **What do you like best about ContactPigeon?** Every decision we have made so far regarding our strategy with ContactPigeon has been very successful. We use all the standard automations, like browse and cart abandonment, and with on-site retargeting, we level up as a business. This partnership has boosted our customer base significantly and consequently our sales **What do you dislike about ContactPigeon?** Nothing significant to mention here. We’re very happy! **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon has helped us greatly with the very important factor of customer satisfaction. Utilizing the platform’s survey tool, we are able to track our customer satisfaction and hence improve our services and products **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 17. A valuable platform for our everyday needs **Rating:** 5.0/5.0 stars **Reviewed by:** Giannis C. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2023 **What do you like best about ContactPigeon?** Everything has been going well with the platform since we started the collaboration. We use a lot of different automations, like welcome series, cart and browse abandonment, and two different types of cross-sell, with great potential. **What do you dislike about ContactPigeon?** There is nothing to dislike about the platform, all our campaigns are successful. **What problems is ContactPigeon solving and how is that benefiting you?** The automated and bulk emails have increased our reach and revenue, making the platform a valuable tool for our marketing strategy. Moreover, we have on-site subscription pop-ups to convert new visitors to known customers and build our brand’s image. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 18. The only choice for omnichannel customer engagement! **Rating:** 5.0/5.0 stars **Reviewed by:** Jacqueline D. | Global E Business Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2022 **What do you like best about ContactPigeon?** What I like best about ContactPigeon’s platform is its versatility and its ease of use. That’s why we use every feature available, and this strategy has helped us maximize our revenue. For example, we use landing pages for new subscribers with an additional welcome coupon to increase conversions. We have two types of pop-ups, both informative and sign-up, different automated flows, push notifications, and a lot of newsletters. Apart from that, we conduct surveys through the platform and give discount coupons to the participants. **What do you dislike about ContactPigeon?** Pretty much nothing, the results are great, and our account manager is very helpful. **What problems is ContactPigeon solving and how is that benefiting you?** One of our major problems was monitoring in-store activity, besides our customers’ online behavior. That’s why we installed QR codes in our brick-n-mortar stores, and the results have been incredible! We now can finally connect the online with the offline and plan our strategy more efficiently. Additionally, our brand’s reach covers ten different countries, and managing the workload has not been an easy feat. ContactPigeon’s solution has helped us a lot on that aspect, so we run different campaigns per region. ### 19. Extremely happy with ContactPigeon’s omnichannel platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Thanasis C. | e-Commerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 16, 2022 **What do you like best about ContactPigeon?** Using ContactPigeon’s features has allowed us to implement our strategy easily. It’s worth mentioning that we have set up email campaigns while we reach our audience in a personalized way depending on each country. Finally, by adding the omnichannel chatbot, we have the opportunity to provide great customer care, while also adding another channel to our strategy. **What do you dislike about ContactPigeon?** No cons regarding ContactPigeon’s customer engagement platform. **What problems is ContactPigeon solving and how is that benefiting you?** We are using this platform to simplify our marketing strategy and reach our KPIs. Specifically, its capabilities like campaign automations are time-saving, and the results are gradually getting better. Using ContactPigeon’s pre-built eCommerce automation scenarios, we can build our customer loyalty scheme or grow our contact list. It’s also important to note that push notifications, which has helped us to reach our web visitors on their devices effectively, even if we don’t have any other information about them. ### 20. Great tool for email marketing and pre-built automation scenarios. **Rating:** 5.0/5.0 stars **Reviewed by:** John V. | Digital marketing director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2022 **What do you like best about ContactPigeon?** It’s the ideal customer engagement platform! We use easily customizable automations like browse/cart abandonment and welcome emails. Email campaigns and push notifications, personalized or bulk, are the key channels that have led to our e-shop’s success and brand awareness. To sum up, Viber campaigns have made it possible for us to specifically target our customers' mobile devices, while we add another effective asset, growing our potential. **What do you dislike about ContactPigeon?** We’re very pleased with our partnership, and the team is always there for us. **What problems is ContactPigeon solving and how is that benefiting you?** With ContactPigeon’s omnichannel customer engagement platform, we have the capability to reach our customers across all marketing channels. We can build engaging customer experiences that include unique customer journeys and touchpoints across key channels. Using all the above, and mostly targeting our audience with personalized campaigns, we drive more engagement and consequently, increase our revenue. ### 21. A great solution for retail and eCommerce professionals **Rating:** 5.0/5.0 stars **Reviewed by:** Catherine K. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about ContactPigeon?** What makes this platform great, apart from the variety of features, is the teamwork! We work closely with our account manager to set up campaigns and contact our clients easily. **What do you dislike about ContactPigeon?** At first, I was a little overwhelmed, but as time was passing I was getting the hang of the platform. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon’s platform helped us send automated emails easily in order to contact our followers, increase our lists with sign-up pop-ups, and target a wider audience with push notifications. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 22. Maria Papadopoulou is the greatest Account Manager! **Rating:** 5.0/5.0 stars **Reviewed by:** Tsvetelin D. | Marketing Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2023 **What do you like best about ContactPigeon?** Maria is really helpful with our TechnoArena account and gives us the best tips, always informs us about new features and is really responsive to our requests. **What do you dislike about ContactPigeon?** When adding a product, the images is always different. You can do something to make all images (no matter of their original size) to display in the same size. **What problems is ContactPigeon solving and how is that benefiting you?** They solve all the problems and issues we have! **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 23. Contact Pigeon client review **Rating:** 5.0/5.0 stars **Reviewed by:** Denislava K. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 27, 2023 **What do you like best about ContactPigeon?** It is easy to use, schedule campaigns, track results and work with :) It has better features than our previous e-mail marketing software. **What do you dislike about ContactPigeon?** I like everything so far. I haven't found a feather I dislike. **What problems is ContactPigeon solving and how is that benefiting you?** It is automated and keeps track of each user. It is easier to send personalized e-mails and relevant content. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 24. The ideal solution for automations and email marketing! **Rating:** 5.0/5.0 stars **Reviewed by:** Christos D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 04, 2022 **What do you like best about ContactPigeon?** Collaborating with ContactPigeon is the best choice for marketing automation. Specifically, we strongly feel that it’s the appropriate tool for email marketing. At the same time, we use it for all of our workflows like cart and browse abandonment. Recently we added ContactPigeon’s new feature, the omnichannel chat, that allows us to increase our conversions while providing customer support. **What do you dislike about ContactPigeon?** We have nothing to complain about ContactPigeon. On the contrary, every month we set up new things. **What problems is ContactPigeon solving and how is that benefiting you?** After using ContactPigeon’s features, we have noticed that our engagement with our audience is more targeted. At this point, all the automation workflows are really high-converting and allow us to succeed in our goals. Of course, the new chatbot gives us the ability to address our customers’ pain points individually and at the same time increase our revenues. ### 25. With ContactPigeon I can connect with my customers! **Rating:** 5.0/5.0 stars **Reviewed by:** Chiona K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2023 **What do you like best about ContactPigeon?** ContactPigeon’s platform has made my daily communications a lot easier. I mainly use email automations because they save me valuable time, allowing me to stay focused on other campaigns like bulk campaigns, on-site campaigns and push notifications. **What do you dislike about ContactPigeon?** Everything works really fine with ContactPigeon. **What problems is ContactPigeon solving and how is that benefiting you?** It truly is a great software with a lot of cool features. I can finally send automated campaigns in order to build loyalty and return visits. In addition to this, I use pop-ups to increase my client list and increase my brand awareness. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 26. Our omnichannel strategy is based on ContactPigeon **Rating:** 5.0/5.0 stars **Reviewed by:** Elvira R. | Marketing Strategist, Mid-Market (51-1000 emp.) **Reviewed Date:** November 04, 2022 **What do you like best about ContactPigeon?** What I like best about this platform is how easy it is to target on-site visitors with dynamic pop-ups (both sign-up and promotional), that’s why we use them a lot. The different features and channels give us the chance to achieve our monthly business goals and increase our revenue. **What do you dislike about ContactPigeon?** I have been using the platform for many years, and I can’t find anything negative about it. **What problems is ContactPigeon solving and how is that benefiting you?** This tool makes it easier for us to target our customers through different channels and ways while increasing our subscribers and registered devices. One of the features we also use is push notifications, but we also send a lot of different newsletters, and we run different automations (both for email and push campaigns) for better conversions. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 27. A great omnichannel platform for eCommerce marketing! **Rating:** 5.0/5.0 stars **Reviewed by:** Athina S. | e-Business Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2022 **What do you like best about ContactPigeon?** Though we’ve recently added ContactPigeon to our business strategy, we feel that the best is yet to come. We use a variety of channels, and we quickly realized that they increased our revenue. These channels include email campaigns, push notifications, and browse/cart abandonments. Pop-ups and landing pages have made it possible for us to gather vital client data that we can utilize to effectively communicate with them. **What do you dislike about ContactPigeon?** As we have recently partnered with ContactPigeon, we have nothing negative to report. **What problems is ContactPigeon solving and how is that benefiting you?** We have been able to make memorable recommendations to our audience through personalized campaigns. It's also important to point out that this platform's features, such as pop-ups and landing pages, have considerably increased our customer base while allowing us to gather first-party data. ### 28. Reliable solution for our business, with great support. **Rating:** 5.0/5.0 stars **Reviewed by:** ERGINA O. | eshop owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2022 **What do you like best about ContactPigeon?** Since partnering with ContactPigeon, we are very delighted with the results that we have achieved. It's an all-in-one solution with many features, and the channels that we use most to engage with our customers are email campaigns, pop-ups, and push automations with ready-to-use scenarios. **What do you dislike about ContactPigeon?** We have recently started working with ContactPigeon’s team, and we haven’t seen anything troubling so far. **What problems is ContactPigeon solving and how is that benefiting you?** We are pretty new to the platform, but we really like how easy it was to set up welcome email automations and greet our newest subscribers. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 29. ContactPigeon’s platform enhances strong brand-customer relationships **Rating:** 5.0/5.0 stars **Reviewed by:** Fatich N. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about ContactPigeon?** What we value most about this customer engagement platform is the ability to quickly attract, convert, and retain customers. ContactPigeon gives us all the necessary features we need to target website visitors and helps us achieve our business goals. **What do you dislike about ContactPigeon?** There is nothing that worries us. Good experience. **What problems is ContactPigeon solving and how is that benefiting you?** By collaborating with ContactPigeon, our business is now prepared to take on any challenge. Specifically, ContactPigeon’s channels have helped us grow our customer base, allowing us to communicate with our customers effectively. ContactPigeon's solution gives us the ability to create personalized automated campaigns that have increased customer retention rated over time. Finally, dynamic pop-ups are the most captivating technique in order to boost our conversions and subscribers lists. ### 30. ContactPigeon’s omnichannel solution is a great investment! **Rating:** 5.0/5.0 stars **Reviewed by:** FANI G. | Job Marketing Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** October 12, 2022 **What do you like best about ContactPigeon?** ContactPigeon’s platform has enabled us to reach our customers through multiple channels, reaching our customers’ through various touchpoints while increasing our revenue. What we love most about it, is the ability to create cross-channel campaigns using different features every time. This allows us to build engaging customer experiences for all kinds of customers and comprehend their interactions. **What do you dislike about ContactPigeon?** It has been easy to collaborate with ContactPigeon. **What problems is ContactPigeon solving and how is that benefiting you?** Deciding to add ContactPigeon’s customer engagement platform to our business strategy has been a successful move. We grew our customer base using embedded on-site retargeting pop-ups, and the dynamic content of our automated campaigns turned simple visitors into return customers. The features we use most to better engage with our online visitors are email campaigns, push notifications, landing pages and automations. ### 31. Easy and reliable marketing automation tool. **Rating:** 4.5/5.0 stars **Reviewed by:** Kiki M. | Digital Content Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 25, 2023 **What do you like best about ContactPigeon?** I like best the amount of marketing possibilities. **What do you dislike about ContactPigeon?** In my opinion, ContactPigeon has absolutely no drawbacks. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon has helped us to reach our customers with multiple channels and campaigns. We can easily run newsletters to inform our customers of new updates and, at the same time, boost our sales. Also, we design and send email campaigns with surveys in order to get actual feedback from our clients about our products and services. **Official Response from Zeta Koutsoumpa:** > Thank you for taking the time to share your review of ContactPigeon. We appreciate your feedback and value your opinion as it helps us improve our services. ### 32. A powerful platform for customer engagement and retention with plenty of features **Rating:** 5.0/5.0 stars **Reviewed by:** MICHAEL D. | E-commerce Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2022 **What do you like best about ContactPigeon?** ContactPigeon offers useful tools that are essential for every business. More specifically, using ContactPigeon’s marketing automation platform, we had the opportunity to increase our revenue. We use a lot of different channels like, pop-up recommendations, abandoned cart email automation, browse abandonment email, welcome email, and push automations to target different audiences and turn them into loyal customers. **What do you dislike about ContactPigeon?** So far, our collaboration with ContactPigeon has been very successful. **What problems is ContactPigeon solving and how is that benefiting you?** Putting ContactPigeon’s platform in our lives has made our day-to-day easier, as we save a lot of time. With constant guidance from the customer support team, we have built effective automated campaigns, gaining loyal customers and increasing our total revenue. Additionally, with ContactPigeon’s detail-oriented reporting, we have the ability to optimize our campaigns and improve our overall strategy. ### 33. Engage easily with your audience. **Rating:** 4.5/5.0 stars **Reviewed by:** Elias B. | IT MANAGER, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2022 **What do you like best about ContactPigeon?** With ContactPigeon’s marketing automation platform, we are implementing our business strategy thanks to features that are very easy to use. The channels that aid our communication with our visitors are mostly automated email campaigns, on-site retargeting dynamic pop-ups, and push notifications. **What do you dislike about ContactPigeon?** We have no complaints about using ContactPigeon’s platform. The customer support team is always there for us, assisting us in every step. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon’s pre-built email templates help us create brand consistency while we manage to engage with our customers effectively. Additionally, by utilizing pop-ups, we can expand our customer lists while acquiring vital details about their online activity and behavior. These insights help us a lot in the decision-making process and our overall strategy. ### 34. A useful platform with detail-oriented analytics **Rating:** 4.5/5.0 stars **Reviewed by:** Vasilis K. | Ecommerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2022 **What do you like best about ContactPigeon?** We have been working with ContactPigeon for a long time, using the platform in twelve different accounts, and can confidently say that it’s a successful partnership. One of the features we use the most is email campaigns, in order to engage and communicate with our customers. Utilizing personalized newsletters with dynamic content has boosted our conversions, putting our business strategy into action quickly and effectively. **What do you dislike about ContactPigeon?** Our partnership with ContactPigeon is great, nothing to dislike! **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon offers us a valuable dashboard to track our marketing effectiveness. Understanding these insights, we can transform them into action and optimize upcoming campaigns. Lastly, ContactPigeon's platform has also enabled us to integrate this data with Google Data Studio in order to study additional insights. ### 35. A valuable solution to engage with your audience. **Rating:** 5.0/5.0 stars **Reviewed by:** Athletix K. | Marketing Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2022 **What do you like best about ContactPigeon?** What we value most about ContactPigeon’s platform, is the ability to design different campaigns on multiple features. It saves us time and effort, allowing us to focus on our corporate strategy. **What do you dislike about ContactPigeon?** I think that the response time from the development team could use some adjusting. **What problems is ContactPigeon solving and how is that benefiting you?** Whether we want to increase conversions, grow our customer base, or boost our revenue, ContactPigeons’s customer engagement platform provides us with the appropriate tools. Some of the channels we use the most are email campaigns, automations (like cart abandonment) and pop-ups to increase our customer base. We also appreciate the ability to integrate product recommendations across different channels in order to assist clients who are having trouble making decisions. ### 36. The ultimate tool for engaging with your audience **Rating:** 5.0/5.0 stars **Reviewed by:** Alexander V. | E-Commerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 14, 2022 **What do you like best about ContactPigeon?** What we love about ContactPigeon’s platform is the variety of channels that it offers us. We have the opportunity to engage with our audience in multiple ways, giving us the chance to strengthen our relationships with them on a daily basis. **What do you dislike about ContactPigeon?** We recently included ContactPigeon’s customer engagement platform in our strategy and have nothing negative to say about it. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon’s useful platform has provided us with suitable channels in the easiest way to operate. We use welcome emails, pop up, sign-up forms and push notifications to reach our audience. Consequently, having the ability to use multiple channels we have a wider audience, increasing it day by day. Additionally, the customer support team has helped greatly, making our collaboration easier. ### 37. ContactPigeon’s omnichannel reach has helped us grow **Rating:** 5.0/5.0 stars **Reviewed by:** Konstantinos A. | E-Commerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about ContactPigeon?** What we like best about working with ContactPigeon is the great collaboration with our account manager and we are really pleased with working with them. **What do you dislike about ContactPigeon?** So far there is nothing wrong with Contact Pigeon. **What problems is ContactPigeon solving and how is that benefiting you?** We use a lot of different channels with great success, I might add. Every feature is a separate source of revenue. We are running some basic automated flows, but we use a lot of embedded pop-ups on-site, push notifications and our email campaigns have made a valuable impact. We also use transactional emails to monitor our orders through the platform. ### 38. All-in-one marketing automation platform with exceptional live analytics for data-driven decisions **Rating:** 5.0/5.0 stars **Reviewed by:** Nausicaa B. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 09, 2022 **What do you like best about ContactPigeon?** What we love about this platform is the variety of automation tools we can use. ContactPigeon’s detail-oriented platform offers live web analytics that let us compare day-to-day data and make real-time decisions. **What do you dislike about ContactPigeon?** We haven't come up with anything yet that doesn't work for us. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon has helped us build amazing automated campaigns making our lives easier. Some of the features that we use are abandoned cart automations, browse abandonment email, automated welcome emails, and price drop alert. In the near future, we’ll send automated product recommendation newsletter to drive more sales. The fact that we have all the necessary tools gathered in one platform leads us to quick yet data-driven decisions. Hence, we have optimal results and increased conversion rates. ### 39. A very effective and helpful platform **Rating:** 5.0/5.0 stars **Reviewed by:** Evi Z. | E-Commerce Marketing Assistant, Enterprise (> 1000 emp.) **Reviewed Date:** September 09, 2022 **What do you like best about ContactPigeon?** We get a lot of help from the customer success team and our implementations are always running smoothly. **What do you dislike about ContactPigeon?** There is nothing that I dislike. So far, so good! **What problems is ContactPigeon solving and how is that benefiting you?** We just increased the frequency of mass push notifications campaigns and the embedded recommendations pop-ups have an impressive conversion rate. Also, the ContactPigeon team helped us a lot when we wanted to set up SMS/Viber campaigns with our own provider. ### 40. An affordable solution with a lot of capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Siakos V. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 03, 2022 **What do you like best about ContactPigeon?** ContactPigeon’s platform has been an important asset in our marketing campaigns with exceptional results. **What do you dislike about ContactPigeon?** So far our cooperation is excellent, we have nothing to write about that. **What problems is ContactPigeon solving and how is that benefiting you?** The platform has an easy-to-use email campaign builder that has made our campaigns stand out with a variety of automations, and personalized newsletters. We also use dynamic, on-site pop-ups, and they have shown great promise. ### 41. ContactPigeon: Your All-in-One Marketing Platform **Rating:** 4.5/5.0 stars **Reviewed by:** Niki P. | e-Commerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 31, 2022 **What do you like best about ContactPigeon?** Ease of use and support You can create a new template by using many components and easy drag and drop action. Quick to learn Analytics Create e-mail campaigns, push notifications, landing pages, chat, mobile It allows you to import & export audiences for targeted campaigns. Reach out to customers via email in various ways. **What do you dislike about ContactPigeon?** Could have a better dashboard, to manage all the campaigns you run with needed statistics. **Recommendations to others considering ContactPigeon:** They will have peace of mind in their e-mail marketing campaigns and not only. **What problems is ContactPigeon solving and how is that benefiting you?** The platform is great for customer segmentation and provides an all-in-one solution for e-mail marketing. ### 42. The right approach for growing and reaching your audience. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** October 14, 2022 **What do you like best about ContactPigeon?** We consider ContactPigeon’s customer engagement platform a smart tool to communicate with your web visitors. We can say with confidence that ContactPigeon's omnichannel solution increased our email conversions and sales. **What do you dislike about ContactPigeon?** So far, we haven't discovered anything that doesn't work for us! **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon’s eCommerce practices have helped us increase our subscription lists and our customers. We are able to send the correct message at the right time while saving valuable time by building automated campaigns. The 360o customer profiles assist us in identifying the best prospects and convert them into devoted customers. ### 43. The ideal all-in-one customer engagement platform **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandros S. | Marketing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** February 14, 2022 **What do you like best about ContactPigeon?** ContactPigeon’s platform is a great solution with many capabilities and an easy-to-use interface. Creating new campaigns is effortless as the platform has a huge variety of ready-made, pre-installed templates. We use almost every feature available, from emails to pop-ups, and from push notifications to landing pages. **What do you dislike about ContactPigeon?** I can’t find anything negative about ContactPigeon’s platform and I’ve been collaborating with the company for a year now **What problems is ContactPigeon solving and how is that benefiting you?** The platform offers advanced capabilities and multiple choices for automated flows, depending on our needs. Needless to say, ContactPigeon’s Development team can provide custom-made solutions even for e-shops with a tricky code, and our account manager is always available for us, making for perfect customer service. Lastly, the detailed analytics dashboards can be combined with our account’s Google analytics and better help our business monitor its progress, growing even more. ### 44. High quality of omnichannel customer engagement services and an amazing customer success team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2022 **What do you like best about ContactPigeon?** One of ContactPigeon’s biggest assets is its customer success department. The highly trained personnel offers a great customer experience and our account manager is always professional, polite and cheerful. **What do you dislike about ContactPigeon?** There is nothing negative to say so far. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon’s omnichannel platform has made a big change in our marketing plans and the team’s immediate response to our brand’s requests has exceeded our expectations. We use the platform to send daily promotional newsletters, and a variety of automated messages, like abandoned cart emails, post-purchase product recommendations, wishlist and price drop reminders. Apart from that, we run complicated segments based on our visitors’ website history, both automated and on-the-spot push notifications and different pop-ups. ### 45. An impressive collaboration with ContactPigeon’s team. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2022 **What do you like best about ContactPigeon?** What we love about ContactPigeon is the customer support team. Since the beginning of our collaboration, we have observed that every team member is eager to offer assistance in order to increase our revenues and build a trustworthy brand. **What do you dislike about ContactPigeon?** Nothing seems to bother me so far . **What problems is ContactPigeon solving and how is that benefiting you?** Using ContactPigeon’s channels like push notifications, automated email campaigns and subscription pop-ups, we can interact with our consumers in the most efficient way possible. As a result, we have observed that these acts increase our revenues, building a reliable relationship with our customers. ### 46. If you require tailor-made campaigns, you won’t find a better customer engagement solution! **Rating:** 5.0/5.0 stars **Reviewed by:** Dimitris S. | Performance Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2022 **What do you like best about ContactPigeon?** Just like every other tourism professional, Covid-19 has affected us in so many different ways, but ContactPigeon’s contribution to our conversion rates has been noteworthy. We were looking for a partner that would make up for the lost ground, and we found the ideal one! **What do you dislike about ContactPigeon?** Our collaboration is great, nothing negative to say! **What problems is ContactPigeon solving and how is that benefiting you?** Due to the nature of our business, we require different and specific implementations for our marketing campaigns and ContactPigeon has lived up to the challenge! ### 47. Highly recommended omnichannel engagement tool for eCommerce **Rating:** 4.5/5.0 stars **Reviewed by:** Efthymios D. | E - Commerce manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 11, 2021 **What do you like best about ContactPigeon?** Versatile marketing campaigns and engagement options in one platform. So far, we have been using the email campaign builder, automation flows, landing pages / sign up forms, and pop-ups with great results, as we have seen growing lists and sales. And these are just a subset of channels the platform offers. Once trained, our team was able to get up and running pretty quickly. The customer success team is also superb when it comes to hands-on guidance and campaign support. **What do you dislike about ContactPigeon?** Not much. We are super happy with the platform so far. There are a ton of additional features that have left untapped, so we can see ourselves exploring those to augment our campaigns. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon has made the visitor to customer process much more streamlined with all its built-in tools - from growing our lists to on-site sales conversions. Since switching to ContactPigeon nearly a year ago, we had seen our subscribers grew by more than 25% with various contests and campaigns generated with the platform. Overall, it helped our team to spend less time worrying about following through on campaign execution and instead focus on broader strategy to improve our marketing outcome." ### 48. On-site retargeting at its best! **Rating:** 5.0/5.0 stars **Reviewed by:** giannis k. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2022 **What do you like best about ContactPigeon?** We are very pleased and satisfied with our account manager, so we never miss our chance for the monthly coordinating call. The dynamic pop-ups have a visible impact on our monthly statistics, with on-site retargeting being one of the best tools for growing our subscribers' list and our conversions. **What do you dislike about ContactPigeon?** Since we came on board last year, the collaboration has been great and the results visible. Nothing negative. **What problems is ContactPigeon solving and how is that benefiting you?** The channels we use with ContactPigeon’s platform vary, but every one of them is equally easy to set up and effective. Our strategy consists of automated e-mail campaigns, dynamic pop-ups, bulk email campaigns, and push notifications. ### 49. The best marketing tool for agencies and retailers **Rating:** 4.5/5.0 stars **Reviewed by:** Fanis P. | Digital Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** February 22, 2022 **What do you like best about ContactPigeon?** ContactPigeon’s platform is the perfect way to promote your clients and as a marketing agency we expect only the best results. We use the platform for email campaigns, and our abandoned cart automation is very profitable. We mostly design dynamic pop-ups and we always update them, whereas our client designs the push notifications. **What do you dislike about ContactPigeon?** None so far. I think that I don't have something as cons. **What problems is ContactPigeon solving and how is that benefiting you?** Every channel works great and ContactPigeon’s customer success team has the best ideas! Our consultants bring to the table new things to propose to our clients and we are very pleased with our collaboration. Cons: None so far. ### 50. The perfect suite, accessible to novices and professionals alike **Rating:** 4.5/5.0 stars **Reviewed by:** Eleana D. | Facebook ads expert & e-mail marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** December 28, 2021 **What do you like best about ContactPigeon?** I am very satisfied with all the features and the customer support team is always there! All my campaigns are running with no problems and my conversion rate has increased **What do you dislike about ContactPigeon?** Nothing to complain about, I’m convinced of the platform’s quality **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon’s platform must be one of the most complete omnichannel solutions in the market. I use a lot of features, from bulk emails, automated email/push campaigns, sign-up/recommendations pop-ups and landing pages for our promotional campaigns. The segmentation tool is also one of our favorite functionalities. ## ContactPigeon Discussions - [What is ContactPigeon used for?](https://www.g2.com/discussions/what-is-contactpigeon-used-for) - [View ContactPigeon pricing details and edition comparison](https://www.g2.com/products/contactpigeon/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-08-08+10%3A32%3A25+-0500&secure%5Bsession_id%5D=0de9ef6b-7f7e-4ca9-808c-e2324f8ac93e&secure%5Btoken%5D=72cf3e0e9931239dd8297cc3621ef627cc61a069697f4f169d2b7071a22e1434&format=llm_user) ## ContactPigeon Integrations - [Apifon](https://www.g2.com/products/apifon/reviews) ## ContactPigeon Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Code Generation - Text to Image - Generative AI - API - Natural Language Processing - Virtual Characters and Avatars - Content Generation - Personalization and Recommendation - Conditional Generation - Transformer Model - Automated Image & Video Editing - Interactive and Co-Creative Systems - Text Summarization - Data Augmentation - Variation Autoencoder Models - Adversarial Training - Transfer Learning and Fine-tuning - Simulation and Scenario Generation - Creative Design - AI Copilot - Prompt Engineering - Foundation Model **Dashboard** - Dashboard **Speech Recognition** - Speech Recognition **Compliance Management** - Compliance Management **Autonomous Task Execution** - Autonomous Task Execution **Sentiment Analysis** - Sentiment Analysis **Data Security** - Data Security **Third-Party Integration** - Third-Party Integration **Human-in-the-loop (HITL)** - Human-in-the-loop (HITL) **Agentic Task Execution** - Agentic Task Execution **Natural Language Processing** - Natural Language Processing **Conversational AI** - Conversational AI **Performance Metrics** - Performance Metrics **Interaction Tracking** - Interaction Tracking **Knowledge Base Management** - Knowledge Base Management **CRM Integration** - CRM Integration **Inquiry Routing** - Inquiry Routing **Contextual Guidance** - Contextual Guidance **Communications Management** - Communications Management **Proactive Chat** - Proactive Chat **Ticket Management** - Ticket Management **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Conversion Rate Optimization - Multivariate Testing - Customizable Forms **Core Conversational Capabilities - AI Chatbots** - Controlled LLM Response Generation - Context Maintenance Within Sessions - Natural Language Understanding & Intent Inference **Messenger** - Sequencing - AI - Video Chat - Customization Interface - Generative AI **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications - Customer Segmentation **Logistics** - Direct Mail Design - CRM & Marketing Automation Integration - Custom Batch Sizes - Delivery Speed **Templates** - Text and Themes - Mobile Responsive **Data Sourcing** - Data Enrichment - Expandability - Content Marketing - Multiple Devices - Email Marketing - Multi-Channel Marketing - Real-Time Data **Platform Basics** - Dynamic Segmentation - Journey Optimization **Page Customization** - Drag and Drop - Templates - Advanced Customization - Content Library - Email Templates **Data Management** - Data Types - Consolidation - Cleansing - Validation - Correction - Market Data Analysis - Data Aggregation - Real-Time Data - Data Verification **Conversational Platform** - Personalization - Omnichannel - Contextual Engagement - Proactive Engagement **Data** - Reliability - Data Security **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Email Tracking - Automated Alerts and Tasks - CRM Lead Integration - Third-Party Integrations - Real-Time Data - Social Marketing - Email Marketing - Multi-Channel Marketing - Conversion Tracking - ROI Tracking - Activity Tracking - Engagement Tracking - Campaign Segmentation - Search Marketing - SMS Marketing - Website Visitor Tracking **Channels** - Social Media Integration - Website - Text Message (SMS) - Voice Assistants - Other - Multi-Channel Marketing **Templates** - Library - Customization - Optimization **Analytics** - Campaign Performance - Audience Insights - Drip Campaigns **Testing & Tracking** - Mailing List Management - Dashboards & Reporting - A/B Testing - Campaign Management - Design Management **Edit** - Pre-Made - Build - HTML **Intelligence** - Marketing Metrics - Predictive Modeling - Recommendation Engine **Platform Data** - Journey Reporting - Trends Reporting - Dashboards - Advanced Data Filtering **Page Optimization** - A/B Testing - Mobile Responsive - Web Analytics - Real-Time Analytics - Campaign Analytics - Reporting/Analytics **Analytics** - Forecasting - KPIs - Dashboards - Integration - Demand Forecasting - Third-Party Integration **Support Automation** - Intelligent Routing - Seamless Escalation - Transcripts - Self-Serve Support **Interaction** - Complex Query Handling - Natural Conversation - Understanding - Feedback Management - Customizability - Multi-Channel Management - Communication Management - Workflow Management **Additional Functionality** - Engagement Tracking - Contact Management - Customer Journey Mapping - Generative AI - API - A/B Testing - Lead Generation - Data Integration - Customer Activity Tracking - Activity Dashboard - Activity Tracking - Campaign Segmentation - Lead Capture - Contact Database - Campaign Management - Behavior Tracking - Real-Time Analytics - Email Management - Lead Qualification - Reporting & Statistics - Template Management - Alerts/Notifications - Predictive Analytics - Surveys & Feedback - Personalization - Campaign Planning - Third-Party Integrations - Behavioral Analytics - Email Tracking - Campaign Analytics - Customer Segmentation - Multi-Channel Communication - Lead Management - Channel Management - AI Copilot - Audience Targeting - GDPR Compliance - Customer Profiles - Customer Database - Multiple Data Sources - Event Triggered Actions - Tagging - Customizable Templates **Campaign Management** - Campaign Management - Workflow Management - Template Management **Task & Flow Management - AI Chatbots** - Scripted Dialogue & Decision Tree Support - Fallback Responses for Unknown Queries **Customers** - Audience Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion - Customer Service Analytics - Reporting/Analytics **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Logistics** - Analytics - Issues - Integrations - Shareable Link **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations - App Notifications - SMS Notifications - Web Notifications **Platform Additional Functionality** - Journey Mapping - Integrations - Automated Alerts **Integrations** - E-Commerce Integration - Third-Party Integrations - Domain Integration - Social Media Integration - Multi-Channel Marketing **Learning** - User Interaction Learning - Error Learning **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation **Customer Query Resolution - AI Customer Support Agents** - Automated Ticket Resolution - Contextual Response Generation - Sentiment Analysis - Knowledge Base Utilization - Multilingual Support **Agentic AI - Direct Mail Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Mailing Services Integration - Printing Services Integration **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Mailer Templates - Data Import/Export - Mailing List Purchasing - Delivery Tracking - Event Triggered Actions - AI Copilot - Response Alerts - Generative AI - Mailing List Scrubbing - Reporting/Analytics **Social** - Social Sharing - Social Media Advertising - Drip Campaigns - Multi-Campaign **Multichannel** - Web - Email - Mobile **Deployment & Embedding - AI Chatbots** - API Access for Business System Integration - Web Widget & SDK Embedding **Content Generation** - Creativity - Content Accuracy **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - Generative AI - Lead Generation **Customer Interaction Automation - AI Customer Support Agents** - Proactive Customer Outreach - Feedback Collection - Escalation Handling - Workflow Optimization **Agentic AI - Customer Journey Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance - AI/Machine Learning **Agentic AI - Retail Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Shelf Planning **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Additional Functionality** - Multi-Channel Marketing - API - Drag & Drop - Communication Management - Event Triggered Actions - Multi-Language - Reporting/Analytics - Template Management - Geotargeting - Customer Journey Mapping - Subscriber Management - Generative AI - Visual Workflow Management - Authentication - Conversion Tracking - Behavior Tracking - Engagement Tracking - Contact Management - AI Copilot - Campaign Management - Notification Editor - Workflow Automation **Additional Functionality** - Customizable Fields - API - Real-Time Notifications - Lead Nurturing - Human Handover - Lead Management - Product Recommendations - Customer Experience Management - SMS Messaging - Appointment Management - Chat/Messaging - Real-Time Monitoring - Lead Distribution - Campaign Segmentation - Data Import/Export - A/B Testing - Real-Time Data - Real-time Conversations - Customizable Branding - Lead Qualification - Template Management - Autoresponders - Contact Database - Customer Segmentation - One-to-One Messaging - Communication Management - Campaign Management - Activity Dashboard - Lead Capture - Appointment Scheduling - Reporting & Statistics - Event Triggered Actions - Chatbot - Group Messaging - AI Copilot - Customer Database - Multi-Channel Communication - Email Automation - Surveys & Feedback - CRM - Engagement Tracking **Additional Functionality** - Sales Activity Management - Business Intelligence - Heatmaps - Customer Experience Management - Price Optimization - Dynamic Pricing - Supplier Management - Predictive Analytics - Customer Data Management - Retail Analytics - Competitive Benchmarking - Conversion Rate Optimization - Reporting/Analytics - Trend Analysis - Performance Metrics - Personalization and Recommendation - Sales Analytics - Supply Chain Management - AI Copilot - Customer Touchpoints - eCommerce Management - Integration Management - Invoice Management - Retail Inventory Management - Customizable Reports - Distributor Management - Space Management - Data Visualization - Order Management - Merchandising - For eCommerce - Retail Management - For Retail - Retail auditing - Brand Management - Data Classification - Sales Automation - Collaboration Tools - Real-time Alerts - Data Governance - Behavior Analytics **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - Behavior Analytics - Real-Time Analytics - Campaign Analytics - Website Analytics - Visual Analytics - Sales Analytics **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Admin & Configuration - AI Chatbots** - No-Code Conversation Design **System** - API Flexibility - Update Frequency and Utility - Cross-Platform Compatibility - Software Integration - Third-Party Integrations **Agentic AI - Landing Page Builders** - Cross-system Integration **Agentic AI - Email Template Builder** - Autonomous Task Execution - Cross-system Integration **Additional Functionality** - Campaign Segmentation - Form Builder - Contact Management - Website Management - API - Drip Campaigns - Email Marketing - Event Triggered Actions - Website Publishing Options - Engagement Tracking - Email Management - Customizable Branding - Template Management - Conversion Rate Optimization - Alerts/Notifications - Customizable Forms - SEO Management - Real Time Editing - Conversion Tracking - Campaign Management - Forms Management - Widgets - Lead Management - Customizable Fields - Activity Dashboard - Autoresponders - WYSIWYG Editor - CRM - Activity Tracking - Design Management - Content Management - Responsive Web Design - Reporting & Statistics - Lead Capture - AI Copilot - Customer Segmentation - Web Forms **Platform** - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Lead Generation - Content Management - Lead Management - List Management - Mobile Access **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance **Agentic AI - AI Chatbots** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Social Media Integration **Automation** - Customer Interaction Automation - Feedback Collection - Document Processing **Autonomy** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Additional Functionality** - Social Promotion - Customizable Branding - Monitoring - CRM - Reporting & Statistics - Live Chat - Customer Journey Mapping - Generative AI - Mass Texting - Drag & Drop - Email Templates - Automated Scheduling - Campaign Scheduling - AI Copilot - Social Media Monitoring - Activity Dashboard - Lead Capture - Customizable Templates - Marketing Automation - Event Triggered Actions - Marketing Calendar - Customizable CTAs - Multi-Channel Communication - Data Import/Export - Lead Qualification **Monitoring & Improvement - AI Chatbots** - Feedback-Driven Response Optimization **Reliability & Safety - AI Chatbots** - Guardrails & Content Controls **Additional Functionality** - Autoresponders - Configurable Workflow - Natural Language Processing - Customizable Branding - Sentiment Analysis - Real-Time Analytics - Pre-Configured Bot - Activity Dashboard - Live Chat - Real-Time Monitoring - Code-free Development - Reporting & Statistics - Speech Recognition - Drag & Drop - Reporting/Analytics - Generative AI - Customer Service Analytics - Chatbot - Intent Recognition - Lead Capture - Multi-Channel Communication - Search/Filter - Visual Analytics - AI Copilot - Chat/Messaging - CRM - Chat Transcript - Performance Metrics - Contextual Guidance - Natural Language Search - Monitoring - Speech Synthesis - Real-Time Notifications - Customer Database - API - For Developers - Customer Segmentation - Alerts/Escalation - Engagement Tracking ## Top ContactPigeon Alternatives - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,242 reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,398 reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,245 reviews)