--- title: ContactPigeon Reviews meta_title: 'ContactPigeon Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 290 reviews by the users' company size, role or industry to find out how ContactPigeon works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 290 scale: '5' date_modified: '2026-08-07' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # ContactPigeon Reviews **Vendor:** ContactPigeon **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.9/5.0 **Total Reviews:** 290 ## About ContactPigeon ContactPigeon empowers retailers to build interactions that resonate deeply with their customers. By unifying real-time customer data with advanced AI and automation engines, we enable businesses to scale their engagements across channels effectively while cultivating enduring customer loyalty through every step of the customer journey. The platform is built around two core components. The Omnichannel Customer Engagement solution enables retailers to manage and execute marketing campaigns across multiple built-in messaging channels, ensuring consistency and relevance in every customer interaction. Our powerful Customer Data Platform (CDP) collects, analyzes, and uses customer data to create automated, personalized experiences at scale. Together, these components provide a comprehensive solution for retailers looking to build meaningful, lasting relationships with their audience. The ContactPigeon suite offers a robust set of features, including: • Automated customer journey orchestration that ensures a cohesive and seamless experience across all touchpoints and channels • Built-in messaging channels and campaign manager that covers email, mobile (sms / WhatsApp / Viber), push notifications, pop-ups, forms, chatbot, and direct mails • BI tools for real-time analytics and customizable dashboards for deep insights into customer behavior and campaign performance • AI-driven product recommendations and RFM analysis to enhance the shopping experience and predict the at-risk customers • Advanced customer segmentation and clustering capabilities to segment your audience effectively, enabling targeted marketing that resonates with specific groups ## ContactPigeon Pros & Cons **What users like:** - Users appreciate the **automation efficiency** of ContactPigeon, enhancing campaign coordination and boosting revenue generation significantly. (64 reviews) - Users highlight the **effective automation flows** of ContactPigeon, streamlining their marketing processes remarkably. (61 reviews) - Users appreciate the **flexibility in managing customer engagement** with ContactPigeon, streamlining diverse marketing activities effectively. (46 reviews) - Users value the **effective email marketing** of ContactPigeon, enhancing organization and boosting revenue through tailored campaigns. (41 reviews) - Users value the **diverse features** of ContactPigeon, enjoying seamless management of multiple marketing channels from one platform. (40 reviews) - Users value the **exceptional customer support** of ContactPigeon, ensuring smooth experiences and effective campaign management. (36 reviews) - Engagement (34 reviews) - Personalization (34 reviews) - Automation Features (32 reviews) - Users find ContactPigeon’s **ease of use** invaluable, simplifying audience engagement through automation and efficient campaign management. (32 reviews) **What users dislike:** - Users find the **learning curve steep** for advanced features, complicating tasks despite responsive support from the team. (16 reviews) - Users experience **slow performance** at times, especially with larger campaign lists and reports, impacting usability. (15 reviews) - Users find that the platform experiences **slow loading** times occasionally, which can impact efficiency and user experience. (13 reviews) - Users find the **high complexity** of certain features in ContactPigeon challenging, despite overall functionality being satisfactory. (9 reviews) - Users find the **user experience lacking** in some specific areas, which can hinder effective use of the platform. (9 reviews) - Users report **delay issues** during the integration process, causing initial confusion before achieving smooth functionality. (7 reviews) - Users find the **automation builder complex** , with a steep learning curve hindering efficient client management and campaign setup. (7 reviews) - Users find the **steep learning curve** of ContactPigeon challenging initially, but resources are available for assistance. (7 reviews) - Complex Features (6 reviews) - Users experience occasional **delays** in updates and setup processes, which can create confusion and complicate campaign management. (6 reviews) ## ContactPigeon Reviews ### 1. ContactPigeon's platform is the ultimate answer for our marketing purposes and needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Dimitra D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about ContactPigeon?** My initial expectations were exceeded when we started using ContactPigeon's solution. The platform provides a unique range of features that address various marketing requirements, establishing it as a versatile solution suitable for businesses of all sizes. We particularly leverage features such as bulk and automated campaigns, landing pages, push notifications, and 2-way QR codes. **What do you dislike about ContactPigeon?** While there's room for improvement in certain areas, the overall performance and versatility make it a solid business choice. **What problems is ContactPigeon solving and how is that benefiting you?** Executing mass email campaigns with ContactPigeon is a breeze. The platform has a user-friendly interface, that makes it easy to design visually appealing emails. This way, we manage to create a consistent brand voice, that reaches and resonates with our audience easily. ### 2. ContactPigeon’s solution has impacted our marketing strategy impressively. **Rating:** 4.5/5.0 stars **Reviewed by:** Stelios K. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2024 **What do you like best about ContactPigeon?** As a brand, we aim for an all-in-one customer engagement platform that will benefit our sales while improving our interactions with our audience. We found all these capabilities in ContactPigeon’s platform, as they offer us a complete, comprehensive toolkit with multiple features. **What do you dislike about ContactPigeon?** The experience has been nothing short of exceptional since we integrated with the platform. If we were to suggest something to make the solution even better, we would say that the email editor could use some tweaks on its design. **What problems is ContactPigeon solving and how is that benefiting you?** The automations that's been offered by this platform has enabled us to reach our customers at every stage of their journey, from browsing to recovering lost sales. With the platform’s aid, we have increased significantly our sales and revenue. ### 3. ContactPigeon is elevating our engagement rates with advanced email automated campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Anastasia T. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2023 **What do you like best about ContactPigeon?** ContactPigeon has truly transformed our business with the seamless integration of automated email campaigns. Crafting personalized and timely messages that resonate with our B2B audience has never been easier. The platform's user-friendly interface empowers us to design, execute campaigns, and tailor our content based on user behavior. Additionally, the ability to deploy pop-ups has proven highly effective in boosting our promotional efforts. The customized chatbot functionality is another win for us. Having a chatbot with pre-set questions and answers has not only streamlined our customer interactions but has also provided a dynamic and responsive channel for inquiries. It's like having a virtual assistant that works around the clock, ensuring our clients get the information they need when they need it. **What do you dislike about ContactPigeon?** Overall, we are very pleased with the platform and our collaboration, and although it's not a deal-breaker, a more modern interface would be appreciated. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon has successfully addressed our key challenges in our strategy. One of the primary issues was maintaining consistent and targeted communication through email campaigns. The platform's automated campaigns feature has not only saved us time but has significantly improved our ability to nurture leads and drive conversions. The customized chatbot has been a valuable asset in handling routine queries, freeing up our team to focus on more complex and strategic tasks. This efficiency gain has translated into improved customer satisfaction, as our clients receive swift and accurate responses. Moreover, the promotional pop-ups have become a key driver in converting passive browsers into active participants, enhancing our overall conversion rates. ### 4. Very satisfied with ContactPigeon’s variety of features, and quality of service **Rating:** 5.0/5.0 stars **Reviewed by:** Dimitris D. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2024 **What do you like best about ContactPigeon?** I must admit that ContactPigeon's platform has become our go-to solution for our marketing campaigns. This solution offers a full set of features that allow us to reach our audience and succeed in our goals. **What do you dislike about ContactPigeon?** This toolkit has been a huge asset for us, we have nothing to worry about. **What problems is ContactPigeon solving and how is that benefiting you?** Our digital marketing team utilizes the majority of the platform’s features, like emails, pop-ups, push notifications, and automated flows. With such a huge variety, we are able to succeed in different aspects of our marketing, engage in different ways with the appropriate channel for each user, and finally increase our revenue. ### 5. ContactPigeon: Empowering Marketing Excellence! **Rating:** 5.0/5.0 stars **Reviewed by:** Maria M. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 17, 2024 **What do you like best about ContactPigeon?** What truly sets ContactPigeon apart is its custom implementations. The platform's flexibility empowers us to tailor our messages to our specific needs, ensuring that we can execute our marketing strategies with precision. The support team's responsiveness and expertise have been invaluable, guiding us through the customization process seamlessly. **What do you dislike about ContactPigeon?** There is no particular thing to add here. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon has become our marketing team's ultimate ally, revolutionizing the way we engage with our audience. ### 6. A fantastic platform and support team behind it. **Rating:** 5.0/5.0 stars **Reviewed by:** Panayiotis D. | Marketing Manager & Business Development, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2024 **What do you like best about ContactPigeon?** The features we have been provided with are quite easy to use, and we've found great success utilizing the email and push notification functionalities. The team's support has been outstanding, with regular communication each month to discuss the progress of our business. **What do you dislike about ContactPigeon?** For the time that we’ve been cooperating with ContactPigeon’s team, we’re very happy. **What problems is ContactPigeon solving and how is that benefiting you?** The constant support of the team has proven to be invaluable in our case as this way we maximize the benefits of the platform. We highly recommend it to others seeking a reliable marketing automation solution. ### 7. Smart automations for a better marketing strategy! **Rating:** 5.0/5.0 stars **Reviewed by:** Dimitris K. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2023 **What do you like best about ContactPigeon?** The way we approach our customers has significantly transformed since we added, back in May, ContactPigeon’s tool into our strategy. The added value of this platform is the smart automation capabilities that have been very important for us. From price drops, personalized recommendations, and post-purchase communications to bestsellers, the automated workflows have saved valuable time ensuring at the same time that our customer base receives timely and relevant content **What do you dislike about ContactPigeon?** The collaboration with the team started back in May, and so far we are quite satisfied with them. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon’s tool definitely helps you recover lost sales. With the abandoned pop-ups, we can target anyone who has left their product on their cart, and with the right message, we can win them over and turn them into customers ### 8. I am delighted to share our positive experience with ContactPigeon’s team since June 2022. **Rating:** 5.0/5.0 stars **Reviewed by:** Athanasia C. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2024 **What do you like best about ContactPigeon?** We decided to enhance our marketing efforts by incorporating ContactPigeon's platform into our strategy. Among its standout features, we particularly appreciate and have seen remarkable results with the robust automation workflows. Additionally, we leverage landing pages to attract new subscribers, effectively expanding our customer base. **What do you dislike about ContactPigeon?** We've been so impressed with the customer success team, that we have no negative feedback to share. **What problems is ContactPigeon solving and how is that benefiting you?** In a nutshell, this tool has played a vital role in enhancing our customer engagement efforts effectively. Adding ContactPigeon to our strategy has brought a notable increase in performance and productivity. ### 9. Your business strategy will be transformed with ContactPigeon’s solution! **Rating:** 5.0/5.0 stars **Reviewed by:** Giannis P. | Jewellery Shop, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2023 **What do you like best about ContactPigeon?** The most significant channel in our marketing is by far email campaigns. From automated welcome series to browse abandonment workflows, we have seen some pretty amazing results. Another feature we use is pop-ups, since it’s an effective way to captivate our customers’ information and retarget them. **What do you dislike about ContactPigeon?** We’re quite sure that ContactPigeon’s always tries for the best outcome, so there are no cons! **What problems is ContactPigeon solving and how is that benefiting you?** In terms of customer engagement, ContactPigeon’s platform is the ideal solution. What we truly appreciate about this tool, is the wide variety of features that have contributed to our effective communication with the audience in different ways. ### 10. Robust and trustworthy tool for marketing automation **Rating:** 4.5/5.0 stars **Reviewed by:** Vinay R. | Marketing consultant, Mid-Market (51-1000 emp.) **Reviewed Date:** August 25, 2023 **What do you like best about ContactPigeon?** ContactPigeon includes various automation tools in it for better and smooth and work expereince for users in digital marketing and sales automation. The best and advantageous feature of ContactPigeon is targeting and capturing the viewers and there details in the application and generating the automated report about the details. This software enables users to collaborate with there teams and integrate with multiple platforms so smoothly. It can be said that the processing and working of the application is much smoother and efficient. No lags or slow processing is seen with multi site viewing. ContactPigeon is the best and effective solution for all the organisation in increasing there marketing and sales on multiple digital platforms. The email advertising and campaigning work gets to be so easy with this software, as there are automated tools which completes and handles all the procedure of email content creation. And helps in sending and mailing multiple mails. Makes it easy for to to send and creat automated emails and ads for reaching more and more customers. The best application which helps in managing and tracking all the campaigning platforms and dashboards for you and provides you report of every action on your advertisements and posts. **What do you dislike about ContactPigeon?** The images imported and uploaded on this platform from your system of web pages, the size of the picture is changed and even the quality of photo is effected. Other than this I have not experiecned any issue in the processing, workflow and working of the platform. **What problems is ContactPigeon solving and how is that benefiting you?** The markeitng tools of this application helped and made it easy for our team to send automated emails. After we had started using ContactPigeon software we are able to keep track on all the social medias and advertising posts, getting all the details of the viewers and the audience. Making it possible for us to reach and engage more and more customer. And increasing our sales and campaign trafficing on our posts. ### 11. A solid partner for our marketing automation needs and our strategic goals. **Rating:** 4.5/5.0 stars **Reviewed by:** APOSTOLIS K. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 06, 2023 **What do you like best about ContactPigeon?** Our brand’s marketing efforts rely on ContactPigeon’s tool, which has helped us streamline many processes. What we do like the most about this customer engagement platform are the push notifications and the dynamic pop-ups on our website. We use them a lot and are incredibly pleased with the results! **What do you dislike about ContactPigeon?** We have noticed that sometimes the browser cuts off our push notifications due to the fact that we send them on a daily basis and even twice a day. But this isn’t related to ContactPigeon’s platform effectiveness, and we can’t say something that is bothering us about it. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon is the ideal solution for omnichannel communication and this has benefited our marketing endeavors immensely. The above-mentioned features have been fundamental in maintaining consistent engagement with our audience. ### 12. This platform has left us with quite an impressive experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Dimitrios L. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2023 **What do you like best about ContactPigeon?** From our experience, ContactPigeon’s tool is considered to be one of the most valuable platforms for boosting sales and more on the market. To be honest, we must say that our most profitable channel is definitely the on-site pop-ups, especially the ones for cart abandonment. We get the chance to recover our lost sales and at the same time build a strong customer base. **What do you dislike about ContactPigeon?** It has been a game changer for us, so nothing negative here to include. **What problems is ContactPigeon solving and how is that benefiting you?** Our customer engagement efforts have been really improved by the time we decided to add ContactPigeon’s solution to our marketing strategy. Features like email campaigns, pop-ups, and push notifications are the ones that we have tried most. Since their implementation, we have noticed an increase in our customer engagement and consequently revenue. ### 13. Elevate your email marketing strategy with ContactPigeon. **Rating:** 5.0/5.0 stars **Reviewed by:** Katerina P. | Mid-Market (51-1000 emp.) **Reviewed Date:** December 12, 2023 **What do you like best about ContactPigeon?** One of the main things we value about this platform is the easy-to-use drag-and-drop editor, which helps us create captivating email newsletters. This way, we can create engaging content for our customer base. **What do you dislike about ContactPigeon?** To be honest, we are very pleased with ContactPigeon’s team, so no negative comments. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon stands out due to its exceptional precision in implementing opt-in preferences. This platform allows us to segment our base with specific criteria like car type and model, enabling us to create more targeted campaigns for each segment. The result? Of course, increased conversion rates. ### 14. A suitable solution for any marketing purpose and effective strategizing! **Rating:** 5.0/5.0 stars **Reviewed by:** Andreas A. | Small-Business (50 or fewer emp.) **Reviewed Date:** December 07, 2023 **What do you like best about ContactPigeon?** ContactPigeon’s platform provides a range of automated email options, allowing for flexible and tailored implementations. Also, as for the statistics, the analytics dashboard provides valuable insights into campaign performance, user engagement, and conversion rates. This data-driven approach has made it easier for us to make informed decisions and optimize our email strategies for maximum impact. **What do you dislike about ContactPigeon?** I have nothing to worry about with this platform. **What problems is ContactPigeon solving and how is that benefiting you?** This platform is quite intuitive and easy to use. I have to admit though that one of the most significant advantages of ContactPigeon is its exceptional customer support. ### 15. The ultimate versatile marketing automation tool suitable for all types of eCommerce brands. **Rating:** 5.0/5.0 stars **Reviewed by:** Giannis P. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2023 **What do you like best about ContactPigeon?** We are really impressed by the range of features that this platform has given us. There are multiple effective communication channels that we have added to our strategy like pop-ups and push notifications. We can send personalized messages, increasing our customer retention and at the same time conversions. What we like most about it, though, is the fact that the team is constantly providing tailored solutions to any of our requests! **What do you dislike about ContactPigeon?** We can’t state that there’s something wrong with the collaboration between us. **What problems is ContactPigeon solving and how is that benefiting you?** For any eCommerce business, it’s truly essential to have the right tools to reach their goals. With ContactPigeon, we have activated features like browse and cart abandonment automation workflows to recover any potential lost sales and consequently revenue. ### 16. Achieve your B2B goals easily! **Rating:** 5.0/5.0 stars **Reviewed by:** Konstantina T. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 11, 2023 **What do you like best about ContactPigeon?** The past 2 years have been very fruitful since we decided to have ContactPigeon’s tool to our strategy. What I really enjoy about this platform is the fact that I have many capabilities enabled with all the features that are provided. For example, I can send, on a scheduled basis, newsletters so as to keep our audience engaged. **What do you dislike about ContactPigeon?** I haven’t yet experienced any issues with this platform. It’s really easy to use. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon’s team is constantly supporting me and my team, from trainings to troubleshooting. I love the fact that I can count on them, and they offer their help with anything. I have been using the landing page tool recently, and I really like that we can easily build a landing page through the platform. ### 17. An all-in-one marketing automation tool for covering your needs. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2023 **What do you like best about ContactPigeon?** Dynamic pop-ups from ContactPigeon are simple to use and deliver nothing less than amazing results. With their dedicated developer, we've been able to design pop-ups that are incredibly attention-grabbing and aesthetically pleasing. As you can imagine, this leads to an increased conversion rate for us, one of our primary goals. **What do you dislike about ContactPigeon?** We can assure you that we have nothing to worry about this platform and its people. Perhaps the interface could be refreshed, but other than that everything is fine. **What problems is ContactPigeon solving and how is that benefiting you?** In our occasion, ContactPigeon’s dynamic pop-ups and personalized content on-site (tiles, ribbons, etc.) have proven to be game changers. Apart from that, we really appreciate the fact that we can experiment with a huge variety of pop-ups helping us boost significantly our customer engagement. ### 18. ContactPigeon is contributing to our customer engagement efforts! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consulting | Enterprise (> 1000 emp.) **Reviewed Date:** November 29, 2023 **What do you like best about ContactPigeon?** Since adding ContactPigeon to our business, we must say that it has entirely changed the way we interact with our customers. Pop-ups are one of the most powerful channels, and we have noticed great results. With our dedicated developer within ContactPigeon, we can easily make eye-catching pop-ups that effortlessly complement the looks of my business thanks to how user-friendly it is. **What do you dislike about ContactPigeon?** The team is dedicated to our success and always tries their best to make it happen. We have mentioned to the team that the UX could use touch-ups, but nothing major. **What problems is ContactPigeon solving and how is that benefiting you?** The dynamic pop-ups from ContactPigeon have proven to be quite successful at drawing visitors to my website, whether it be for a special deal or a newsletter subscription. ### 19. A multi-layered approach to boost the revenue of every brand. **Rating:** 5.0/5.0 stars **Reviewed by:** Efi N. | Small-Business (50 or fewer emp.) **Reviewed Date:** November 30, 2023 **What do you like best about ContactPigeon?** The numerous landing pages have given us the flexibility to create targeted and visually appealing campaigns. These pages have not only improved the brand’s online presence but have also contributed to higher conversion rates. **What do you dislike about ContactPigeon?** Everything’s going well so far with this partnership. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon’s array of capabilities has significantly increased website traffic. Through push notifications, email campaigns, automated emails, landing pages and pop-ups, we can seamlessly integrate and optimize them. Consequently, this integration has also resulted in a substantial boost in revenue. ### 20. One of the most effective platforms to engage with your audience and gain loyal customers. **Rating:** 5.0/5.0 stars **Reviewed by:** Dianna S. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 21, 2023 **What do you like best about ContactPigeon?** This customer engagement solution allows you to combine multiple channels like email and automations and try new things. With the right strategy, we have literally thrived in our business goals, keeping track of our campaigns. We also use a lot the push notifications channel, pretty much on a daily basis, and the results are fantastic. **What do you dislike about ContactPigeon?** We can’t say that we have noticed any huge dislikes so far. All good! **What problems is ContactPigeon solving and how is that benefiting you?** It’s obvious that by having good results in our campaigns we get to see also increased revenue. Aside from that, engagement-wise, we have the ability to communicate with our known and unknown customers with personalized, tailored messages and this is the key to growth. ### 21. Impressive platform for eCommerce! Highly valued **Rating:** 5.0/5.0 stars **Reviewed by:** Maria T. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 20, 2023 **What do you like best about ContactPigeon?** I must admit that using this platform has been an exceptional experience for me. My most used and important channels are the emails and the automations, and overall the results are quite impressive. They showcase that ContactPigeon’s tool can be highly effective in both areas. **What do you dislike about ContactPigeon?** Everything seems great, nothing specific to mention here. **What problems is ContactPigeon solving and how is that benefiting you?** In general, ContactPigeon’s platform offers a variety of features that can create a top-notch strategy. Push notifications, automations, landing pages and emails are my most used channels. Of course, I can’t forget mentioning the segmentation tool that we have added to our strategy. ### 22. More than 6 years of partnership with ContactPigeon! **Rating:** 5.0/5.0 stars **Reviewed by:** Stelios M. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 28, 2023 **What do you like best about ContactPigeon?** As you can imagine, choosing to collaborate with this platform for so many years, we are very satisfied with the team! Our type of business is very competitive, and we must implement strategies that will allow us to stay ahead of the curve! The thing that we most appreciate about ContactPigeon is that in every request or custom implementation, the team is always happy to hear us and make them happen! **What do you dislike about ContactPigeon?** There might be ups and downs as it's natural, but we can’t state that we are unhappy! **What problems is ContactPigeon solving and how is that benefiting you?** Having that kind of partner gives us the ability to use plenty of features such as automations, pop-ups or email, always unlocking new capabilities and exploring different strategies. We can increase our customer base easily, and retarget our audience with a personalized way that is interesting to them. ### 23. ContactPigeon: Soaring Heights in Personalized Marketing Automation **Rating:** 5.0/5.0 stars **Reviewed by:** Somya G. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2023 **What do you like best about ContactPigeon?** ContactPigeon's standout feature is its unrivaled capability to deliver highly personalized marketing campaigns, creating a tailored and engaging experience for each customer. **What do you dislike about ContactPigeon?** ContactPigeon's pricing structure might be a concern for smaller businesses, as it leans towards a more premium range, potentially limiting accessibility **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon is a solution to the challenges of personalized marketing by efficiently automating campaigns. This results in increased customer engagement, improved conversion rates, and a notable enhancement in overall marketing effectiveness. ### 24. A long-lasting partnership with ContactPigeon’s team! **Rating:** 4.5/5.0 stars **Reviewed by:** Anna D. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2023 **What do you like best about ContactPigeon?** Aside from all the capabilities and features that this customer engagement platform offers, the collaboration with the team has been an excellent experience. My team and I can count on ContactPigeon since their responsiveness to any custom inquiries, like GDS, has been immediate! **What do you dislike about ContactPigeon?** We’ve been working with ContactPigon since 2019 and we really appreciate our partnership! **What problems is ContactPigeon solving and how is that benefiting you?** For over 4 years, we have noticed that our engagement with our website audience has increased significantly. The reason is that we implement most of the solution’s capabilities like email campaigns with the easy drag-and-drop editor. Communicating fast and easily with our consumers has been a walk in the park. ### 25. I’m so excited to work with ContactPigeon’s team! **Rating:** 5.0/5.0 stars **Reviewed by:** Panagiota K. | Export Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about ContactPigeon?** Overall, what we really appreciate about this partnership is how easy everything runs! We have activated many channels like email and viber campaigns, automated workflows like browse and cart abandonment and the results are impressive. Of course, we constantly add new features to our strategy so as to take advantage of the customer base that we have built so far. **What do you dislike about ContactPigeon?** We started our collaboration in March 2022 and although it’s a quite recent partnership, we have nothing to complain about! **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon’s platform has enabled us to easily simplify our marketing initiatives! Our customer engagement has really been boosted for the last 1 year and we can’t wait to see what the future holds for us by utilizing all these interesting features in our business. ### 26. You should definitely explore ContactPigeon’s tool and the platform’s omnichannel features! **Rating:** 5.0/5.0 stars **Reviewed by:** Anastasia D. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2023 **What do you like best about ContactPigeon?** For our eshop, promotional pop-ups have proven to be one of the best channels that we have added in our strategy. Either we want to inform our website audience about free shipping or new services, the outcome is extremely positive, and we have seen improvements in our statistics and revenue. **What do you dislike about ContactPigeon?** ContactPigeon’s covers most of all our needs, so nothing negative. **What problems is ContactPigeon solving and how is that benefiting you?** One of the most effective revenue drivers for us is definitely the automation workflows and more precisely the cart abandonment. This way, we can easily recover lost sales and boost significantly our marketing efforts. ### 27. Great customer engagement solution contributing to our growth and ROI! **Rating:** 5.0/5.0 stars **Reviewed by:** Kiki M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 30, 2023 **What do you like best about ContactPigeon?** ContactPigeon’s tool has enabled us to automate and streamline the majority of our daily operations. With this solution and all the features that we use like email, pop-ups, and push notifications, we quickly achieve deep connections and interactions with our customer base. Email is one of the best, and most used, channels since the revenue coming from this one is high! **What do you dislike about ContactPigeon?** There’s nothing that can be seen as unfavorable, the product is very good. **What problems is ContactPigeon solving and how is that benefiting you?** We have recently added ContactPigeon’s chatbot. We noticed that we can capture the movements and the journey of many contacts, and consequently, we have increased our base. ### 28. Trust dynamic pop-ups from ContactPigeon’s platform and you won’t regret it! **Rating:** 5.0/5.0 stars **Reviewed by:** IRINI G. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about ContactPigeon?** One of our strongest channels is the subscription pop-ups, giving us truly amazing results. We are enabled to capture our audiences’ emails and retarget them with personalized campaigns. We will continue for sure to have them in our business strategy. Of course, most of our messages are communicated through email campaigns, sending to our subscribers our latest updates and keeping them engaged with our brand. **What do you dislike about ContactPigeon?** My team and I find very interesting this platform. You should trust it! **What problems is ContactPigeon solving and how is that benefiting you?** With the segmentation tool that is offered, we can very easily identify our website audience and its different needs. For example, we create segments based on their website activity or their order value, sending in these 2 different segments, separate personalized messages. This way we are increasing the possibility to drive up the conversion rate. ### 29. Essential customer engagement solution for revenue growth! **Rating:** 5.0/5.0 stars **Reviewed by:** Christina K. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about ContactPigeon?** Our marketing efforts have been significantly improved since November 2022, when we started using ContactPigeon’s platform. Game-changer to our strategy has been the email campaigns that we sent and also the automations that we use. **What do you dislike about ContactPigeon?** We have been working with the team less than a year and so far everything’s good! **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon’s tool has helped us in multiple ways. For instance, we utilize on-site retargeting with abandoned cart pop-ups assisting us in recovering lost sales. At the same time, using pop-ups we are able to capture new contacts ### 30. A long-lasting relationship with ContactPigeon’s customer engagement platform! **Rating:** 5.0/5.0 stars **Reviewed by:** Ioulia S. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2023 **What do you like best about ContactPigeon?** Since 2017 when we started our collaboration with the team, we are very happy! We can ensure you that everything runs smoothly. Some of the features that we utilize from this platform are pop-ups, email campaigns, and push notifications. We have also used for some quite time the landing page builder provided by this solution! **What do you dislike about ContactPigeon?** As I mentioned above, we are thrilled with this partnership! **What problems is ContactPigeon solving and how is that benefiting you?** I can state confidently that this platform helps us communicate with our audience effectively. We engage with them in separate ways, through on-site retargeting, email campaigns, and automated workflows. As you can imagine, the results are significantly more than good, and we anticipate that the future holds great things for this partnership, as they are constantly adding new features and helping us achieve growth! **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 31. One of the most valuable decisions to choose this platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Athina G. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2023 **What do you like best about ContactPigeon?** I and my team have been using ContactPigeon’s platform since 2020. The collaboration runs very well and the results for us are very satisfactory. We utilize most of the basic stuff like browse and cart abandonment automations, because that is a feature with excellent results. Lastly, we have noticed that by adding dynamic pop-ups with sign-up forms has increased the number of customers that receive our promotions and our sales. **What do you dislike about ContactPigeon?** We haven’t changed our thoughts since 2020 about ContactPigeon’s team. We are delighted to work with them. **What problems is ContactPigeon solving and how is that benefiting you?** It is true that nowadays most businesses are striving to engage with their customers, and with ContactPigeon’s solution you can definitely thrive! With the multiple features that are provided, we can combine them and succeed in our goals. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 32. The ideal solution that every marketer seeks! **Rating:** 5.0/5.0 stars **Reviewed by:** Maria L. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2023 **What do you like best about ContactPigeon?** My team and I are very happy with this partnership. Every feature that we are provided with is very useful for our campaigns! One of the most used is landing pages that help us to grow our base with the sign-up form that is included on each. From automations, on-site retargeting, and email campaigns, we can ensure that ContactPigeon’s platform is one of the best of its kind! **What do you dislike about ContactPigeon?** We can’t say that there is anything wrong with the platform, for sure! **What problems is ContactPigeon solving and how is that benefiting you?** I’ve been using this platform for quite some time and I can trust it 100%. Using most of the channels that this solution offers like Viber campaigns, newsletters, automations, pop-ups and push notifications we can target all of our different audience, meeting their needs by sending them personalized messages. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 33. Communicate with your website visitors with every channel you wish for! **Rating:** 5.0/5.0 stars **Reviewed by:** Katerina D. | Mid-Market (51-1000 emp.) **Reviewed Date:** July 26, 2023 **What do you like best about ContactPigeon?** We really like the fact that we can engage with our audience through ContactPigeon’s flows! Email campaigns are our favorite and we have noticed impressive results! Also, we love the automation flows since we set up them and let them do their job! A true time-savor! **What do you dislike about ContactPigeon?** I can confidently state that everything seems right with ContactPigeon! **What problems is ContactPigeon solving and how is that benefiting you?** We love that we can build an efficient shopping journey through only one platform. It has an easy interface and we use most of the features provided. Some of them are push notifications, automated or not, landing pages, and on-site retargeting with pop-ups! ### 34. Huge growth for our customer base with ContactPigeon’s functionalities! **Rating:** 4.5/5.0 stars **Reviewed by:** vasils m. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2023 **What do you like best about ContactPigeon?** It’s really important to have partners that you can trust. With the team, we are beyond happy because we have been working with them for less than a year and the results are quite impressive. The customer success team makes us all the time new suggestions so as to increase the volume of orders, meaning that the revenue for us is increased too. **What do you dislike about ContactPigeon?** It's short the time that we teamed up with ContactPigeon and cannot say a bad thing about it! **What problems is ContactPigeon solving and how is that benefiting you?** One thing we can be proud of is that the new subscribers are doubled in just a few months of implementing this solution to our site. So you understand that the revenue coming from ContactPigeon is always increasing. Also, we use the automations like browse and cart abandonment but also cross-selling. **Official Response from Zeta Koutsoumpa:** > Thank you for taking the time to share your review of ContactPigeon. We appreciate your feedback and value your opinion as it helps us improve our services. ### 35. Certainly, ContactPigeon’s platform is the right solution for your business. **Rating:** 5.0/5.0 stars **Reviewed by:** Ioannis G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about ContactPigeon?** Working on ContactPigeon’s all-in-one platform has been a really rewarding experience for us. We use the segmentation tool to create different audiences based on specific products. Thus, we can personalize the message that we sent, making our campaigns more effective. **What do you dislike about ContactPigeon?** From what I’ve experienced so far, there is nothing bad with the platform. **What problems is ContactPigeon solving and how is that benefiting you?** One of the key points that we would like to highlight as a team is that we can easily segment our audience based on their gender, or website activity, and consequently, with that type of knowledge that we gained, we create the perfect campaigns for them. Also, we create automations that inform our clients about any price drop that there is on our site, increasing the likelihood of buying. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 36. Very happy to choose as our partners for our strategy, ContactPigeon’s solution! **Rating:** 5.0/5.0 stars **Reviewed by:** Tasos P. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 16, 2023 **What do you like best about ContactPigeon?** Our collaboration with ContactPigeon’s platform started recently - in November 2022 and we implement new features every time in our monthly meetings. Some of the most common but important channels for us are email campaigns, automations, and pop-ups. We really appreciate the fact that our customer success consultant is always willing to help! **What do you dislike about ContactPigeon?** It’s really early for us to express any negative experience, our account manager always takes our feedback into consideration. Seems that we’ll have a really good partnership! **What problems is ContactPigeon solving and how is that benefiting you?** For us, it’s really important to build a consistent relationship with our website visitors. To succeed in this, ContactPigeon’s omnichannel tool is the right way. From turning an unknown visitor into a loyal customer within their all-in-one platform will be extremely rewarding for our initiatives. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 37. Constant support from ContactPigeon’s team for over 3 years! **Rating:** 5.0/5.0 stars **Reviewed by:** Stefania C. | Marketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about ContactPigeon?** We are really grateful for this opportunity to work with ContactPigeon’s team! The team is unstoppable and always supports our mission, helping us at the same time to keep our audience engaged with our initiatives. For that purpose, we use email as a channel to send to our subscribers newsletters with updates! **What do you dislike about ContactPigeon?** We love everything about ContactPigeon!!! **What problems is ContactPigeon solving and how is that benefiting you?** The main issue that we can solve effectively with ContactPigeon is customer engagement. This way, we can easily share our mission with our website visitors and make the best out of it! ### 38. If you want to get on top, use ContactPigeon’s Dynamic pop-ups! **Rating:** 5.0/5.0 stars **Reviewed by:** Zoi S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2023 **What do you like best about ContactPigeon?** There are so many capabilities & features in this platform to combine and use in your marketing strategy, that opting for this integration is a sure way to improve your performance. Our marketing plan focuses on launching landing pages with sign-up forms for our competitions and adding the Samaritan chatbot to help with our customer service workload. With ContactPigeon’s features, we have both increased our customer base and improved our customer satisfaction rates, hitting two birds with one stone! **What do you dislike about ContactPigeon?** It’s completely understandable that in any collaboration there will be ups and downs, but we are happy with the team and everything we are accomplishing together. **What problems is ContactPigeon solving and how is that benefiting you?** With the features that we use, we have managed to increase our customer base, captivate our visitors' information, and gather important data. Since we have this type of data, we can retarget our audience, anticipate their needs and communicate with them! **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 39. The ideal way to engage effectively with your audience and drive your conversions. **Rating:** 5.0/5.0 stars **Reviewed by:** Georgia G. | Digital Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 29, 2022 **What do you like best about ContactPigeon?** ContactPigeon’s customer engagement platform allows you to create unique content for your web visitors through a variety of channels. Apart from the platform’s strengths, what we appreciate the most is the customer success team's ongoing help. Every time we need assistance or don't know how to run a campaign, the team is just a phone call away, always willing to help us and suggest new plans for our strategy. **What do you dislike about ContactPigeon?** Nothing negative. We have been using ContactPigeon for nearly one year, and we have no complaints so far. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon’s customer engagement solution is excellent in engaging our online visitors and drive more revenue. Specifically, we create campaign automations like cart abandonment/browse abandonment and price drop alert, which help us grow faster and save valuable time. At the same time, we use on-site retargeting like promotional pop-ups, to turn our visitors into customers easily. In a nutshell, ContactPigeon is an all-in-one marketing solution. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 40. For high-performance campaigns, you should definitely trust ContactPigeon. **Rating:** 5.0/5.0 stars **Reviewed by:** Noula K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 08, 2023 **What do you like best about ContactPigeon?** ContactPigeon’s tool provides the best features for marketers so as to simplify their day-to-day workload. We totally recommend this customer engagement tool since we have noticed increased revenue in all of our campaigns. From automations, push notifications, and email campaigns, ContactPigeon has you covered. **What do you dislike about ContactPigeon?** Difficult to add something here. We are happy with them! **What problems is ContactPigeon solving and how is that benefiting you?** This tool is truly an all-in-one solution. It combines multiple channels, making it really easy for us to utilize and implement advanced campaigns. We interact with our website visitors with exceptional results, giving us the ability to make the most out of every single channel. Finally, it’s worth mentioning that we recently added their omnichannel chatbot, allowing us to increase the customer engagement! **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 41. Automate all your moves for your marketing strategy easily! **Rating:** 5.0/5.0 stars **Reviewed by:** TASOS T. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2023 **What do you like best about ContactPigeon?** Of course, it’s impossible not to mention that this customer engagement platform has reduced significantly, a lot of our workload. We run carts and browse abandonment automations, helping us this way recover lost sales. In addition to these automations, we use recommendations so as to re-engage with our customers by sending relevant product suggestions. **What do you dislike about ContactPigeon?** I cannot say that I find anything to dislike in the platform or the team. **What problems is ContactPigeon solving and how is that benefiting you?** All of ContactPigeon’s channels boost greatly our marketing strategy. Indicatively, we really love all kinds of automations, using them in our email marketing approach. Also, we use them together with our push notifications, a channel with a wider audience for us. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 42. A great journey collaborating with ContactPigeon for us! **Rating:** 5.0/5.0 stars **Reviewed by:** Kameliya P. | Mid-Market (51-1000 emp.) **Reviewed Date:** April 06, 2023 **What do you like best about ContactPigeon?** I have been using this solution for quite some time and it’s a really good one. Within the platform and its channels, we are able to target and communicate personalized messages to each audience. Apart from that, we can drive more sales for our clients and thus it’s a win-win for both sides! **What do you dislike about ContactPigeon?** I am very excited about the platform and not only! The customer success team is super! **What problems is ContactPigeon solving and how is that benefiting you?** One of the most important things about it is the automated workflows. We set up them once and drive more and more sales. Furthermore, the pop-ups are a necessary channel for us and we love to use that because we can capture visitors’ emails and retarget them in every possible way. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 43. ContactPigeon’s practical solution won’t let you down! **Rating:** 5.0/5.0 stars **Reviewed by:** Kostas G. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2023 **What do you like best about ContactPigeon?** A huge advantage of this provider is definitely the customer support team. They constantly give us the best ideas for our marketing strategy while helping us to make them happen. Of course, the results are incredible. We use all the time the drag-and-drop editor from the platform to create unique email campaigns for our audience. **What do you dislike about ContactPigeon?** We have been using this platform for years and overall we can not find anything to complain about. **What problems is ContactPigeon solving and how is that benefiting you?** Boosted sales and revenue are just the outcome of using this customer engagement platform. Overall, we can say that through its channels we are enabled to communicate with our website visitors effectively and create each time personalized messages. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 44. Fantastic tool to have in your business. **Rating:** 5.0/5.0 stars **Reviewed by:** Ilias K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 26, 2023 **What do you like best about ContactPigeon?** I highly recommend this tool to anyone. ContactPigeon is undoubtedly part of our marketing initiatives with exceptional results for us. It’s quite easy to use this platform and we can create unique email campaigns for engaging with our audience. **What do you dislike about ContactPigeon?** This partnership is quite strong, so no negative for us! **What problems is ContactPigeon solving and how is that benefiting you?** One of our favorite features that we like to use for our marketing campaigns is the automations. We have set up more than 10 and the results are impressive. With this tool, we are able to save time and focus on other features of the platform at the same time. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 45. Elevate your business game with ContactPigeon’s solution. **Rating:** 5.0/5.0 stars **Reviewed by:** Katerina M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about ContactPigeon?** I can ensure you that ContactPigeon’s omnichannel platform is one of the most trustworthy tools to improve your marketing efforts. What we like most about it is the opportunity to choose among plenty of features and thrive in your goals. **What do you dislike about ContactPigeon?** We are partners since 2022 and everything runs really well! **What problems is ContactPigeon solving and how is that benefiting you?** From effective customer engagement to increased sales, ContactPigeon’s platform has you covered. ### 46. A detailed toolkit with capabilities that skyrocket your sales. **Rating:** 5.0/5.0 stars **Reviewed by:** Mariza E. | eCommerce Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 31, 2023 **What do you like best about ContactPigeon?** ContactPigeon’s platform has taken our marketing campaigns to the next level and has made a significant contribution to our overall strategy. This solution provides a lot of different features to make the most out of our website traffic, like increasing our conversions, our customer base, and our loyal customers. From push notifications to omnichannel chat and segmented email campaigns, we can target the right audience, while we are communicating the right message according to our customers’ behavior. We do love all the features that this platform offers us. **What do you dislike about ContactPigeon?** We have nothing extravagant to worry about, but we would like to mention that we could use a better reporting for our statistics. **What problems is ContactPigeon solving and how is that benefiting you?** For an e-shop like ours, it’s truly important to build a loyal community that will be consisted of recurrent customers. With email automations we are enabled to capture those visitors and turn them into devoted ones. Of course, we should mention the omnichannel chatbot, as it has reduced a huge amount of our workload so far. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 47. A very effective solution that boosts our online performance! **Rating:** 5.0/5.0 stars **Reviewed by:** Katerina P. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2023 **What do you like best about ContactPigeon?** I totally consider ContactPigeon’s customer engagement platform as one of the best out there. Everything that we utilize is worth it and brings us back revenue. The workflow for us is effortless and we can design everything we can imagine. **What do you dislike about ContactPigeon?** We are working with the team for almost 2 years and we haven’t noticed anything problematic. **What problems is ContactPigeon solving and how is that benefiting you?** As you can imagine, this platform combines multiple features in one only interface. The on-site retargeting is a channel that we use and we have tracked significant results. From subscription pop-ups to promotional, every time we get the best out of them while increasing our customer base! **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 48. Excellent customer support and a complete omnichannel customer solution suitable for every business! **Rating:** 5.0/5.0 stars **Reviewed by:** Katerina M. | E-Commerce & Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 24, 2023 **What do you like best about ContactPigeon?** To start with, we’ve been beyond surprised with the customer success team, as they immediately respond to our daily requests, making everything really easy for us. What we recently added, is the Samaritan omnichannel chat, which is our true ally! It has reduced a lot of our everyday workload, and helps us keep track of our customers inquiries. It has made the life of our customer support team so much easier. **What do you dislike about ContactPigeon?** Through our partnership, we can safely say that the team always listens to our needs, and we have nothing negative to add. **What problems is ContactPigeon solving and how is that benefiting you?** As it is obvious, with this type of customer engagement solution, we have all our marketing needs met. We have the ability to both track our customers’ behavior in-real time, and communicate with them when the opportunity is right. What we want to build with our audience is trustworthy relationships, and ContactPigeon is our helper & constant supporter! **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 49. A platform with many possibilities and a team to count on. **Rating:** 5.0/5.0 stars **Reviewed by:** Yannis O. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2023 **What do you like best about ContactPigeon?** This platform is truly one of the best out there. As a team, we can say that we make email campaigns with ease and utilize more “fun” features like spin 2 win, to gather important data from potential customers and retarget them. Also, we have made use of the solution’s sign-up forms embedded in our site in order to keep our visitors informed about our newsletters and offers! **What do you dislike about ContactPigeon?** We have been collaborating with the team for 7–8 months now and there’s nothing frustrating. Great support team. Keep up the good work, ContactPigeon! **What problems is ContactPigeon solving and how is that benefiting you?** Marketing automation at its best. We are able to bring back our audience to our site through the cart and browse automations, so it’s more likely to convert them and increase our sales. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 50. A partner that will help you with all your marketing needs **Rating:** 5.0/5.0 stars **Reviewed by:** Vasilis N. | Ecommerce Marketing Supervisor, Enterprise (> 1000 emp.) **Reviewed Date:** January 20, 2023 **What do you like best about ContactPigeon?** Our collaboration with ContactPigeon’s team has always been exemplary, right from the start. The customer support team has guided us through everything we needed and answered all our requests. For example, there was an integration between our ERP system and ContactPigeon’s platform to gather additional information that would be automatically updated. Finally, it’s worth mentioning that when we ask for specific custom implementations like separate user profiles for our employees, the team creates them immediately. **What do you dislike about ContactPigeon?** Very effective marketing automation tool. Only issue would be some possible improvements in the UI of the platform (links, buttons) **What problems is ContactPigeon solving and how is that benefiting you?** For us, on-site retargeting is the best as we are able to capture very useful and at the same time important data for our customers. Creating pop-ups is the easiest way to make that happen and we’re very happy with that. Of course, the automations are a time-savor and real quick to implement. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ## ContactPigeon Discussions - [What is ContactPigeon used for?](https://www.g2.com/discussions/what-is-contactpigeon-used-for) - [View ContactPigeon pricing details and edition comparison](https://www.g2.com/products/contactpigeon/reviews?page=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+10%3A09%3A38+-0500&secure%5Bsession_id%5D=0b267e5d-602d-4ead-8e1a-5ce7d3f8104f&secure%5Btoken%5D=3a79d1a120aa20994a8dce35b0945c148eed5cd64d692b7027c8755958ff7928&format=llm_user) ## ContactPigeon Integrations - [Apifon](https://www.g2.com/products/apifon/reviews) ## ContactPigeon Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Code Generation - Text to Image - Generative AI - API - Natural Language Processing - Virtual Characters and Avatars - Content Generation - Personalization and Recommendation - Conditional Generation - Transformer Model - Automated Image & Video Editing - Interactive and Co-Creative Systems - Text Summarization - Data Augmentation - Variation Autoencoder Models - Adversarial Training - Transfer Learning and Fine-tuning - Simulation and Scenario Generation - Creative Design - AI Copilot - Prompt Engineering - Foundation Model **Dashboard** - Dashboard **Speech Recognition** - Speech Recognition **Compliance Management** - Compliance Management **Autonomous Task Execution** - Autonomous Task Execution **Sentiment Analysis** - Sentiment Analysis **Data Security** - Data Security **Third-Party Integration** - Third-Party Integration **Human-in-the-loop (HITL)** - Human-in-the-loop (HITL) **Agentic Task Execution** - Agentic Task Execution **Natural Language Processing** - Natural Language Processing **Conversational AI** - Conversational AI **Performance Metrics** - Performance Metrics **Interaction Tracking** - Interaction Tracking **Knowledge Base Management** - Knowledge Base Management **CRM Integration** - CRM Integration **Inquiry Routing** - Inquiry Routing **Contextual Guidance** - Contextual Guidance **Communications Management** - Communications Management **Proactive Chat** - Proactive Chat **Ticket Management** - Ticket Management **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Conversion Rate Optimization - Multivariate Testing **Core Conversational Capabilities - AI Chatbots** - Controlled LLM Response Generation - Context Maintenance Within Sessions - Natural Language Understanding & Intent Inference **Messenger** - Sequencing - AI - Video Chat - Customization Interface - Generative AI **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications - Customer Segmentation **Logistics** - Direct Mail Design - CRM & Marketing Automation Integration - Custom Batch Sizes - Delivery Speed **Templates** - Text and Themes - Mobile Responsive **Data Sourcing** - Data Enrichment - Expandability - Content Marketing - Multiple Devices - Email Marketing - Multi-Channel Marketing - Real-Time Data **Platform Basics** - Dynamic Segmentation - Journey Optimization **Page Customization** - Drag and Drop - Templates - Advanced Customization - Content Library - Email Templates **Data Management** - Data Types - Consolidation - Cleansing - Validation - Correction - Market Data Analysis - Data Aggregation - Real-Time Data - Data Verification **Conversational Platform** - Personalization - Omnichannel - Contextual Engagement - Proactive Engagement **Data** - Reliability - Data Security **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Email Tracking - Automated Alerts and Tasks - CRM Lead Integration - Third-Party Integrations - Real-Time Data - Social Marketing - Email Marketing - Multi-Channel Marketing - Conversion Tracking - ROI Tracking - Activity Tracking - Engagement Tracking - Campaign Segmentation - Search Marketing - SMS Marketing - Website Visitor Tracking **Channels** - Social Media Integration - Website - Text Message (SMS) - Voice Assistants - Other - Multi-Channel Marketing **Templates** - Library - Customization - Optimization **Analytics** - Campaign Performance - Audience Insights - Drip Campaigns **Testing & Tracking** - Mailing List Management - Dashboards & Reporting - A/B Testing - Campaign Management - Design Management **Edit** - Pre-Made - Build - HTML **Intelligence** - Marketing Metrics - Predictive Modeling - Recommendation Engine **Platform Data** - Journey Reporting - Trends Reporting - Dashboards - Advanced Data Filtering **Page Optimization** - A/B Testing - Mobile Responsive - Web Analytics - Real-Time Analytics - Campaign Analytics - Reporting/Analytics **Analytics** - Forecasting - KPIs - Dashboards - Integration - Demand Forecasting - Third-Party Integration **Support Automation** - Intelligent Routing - Seamless Escalation - Transcripts - Self-Serve Support **Interaction** - Complex Query Handling - Natural Conversation - Understanding - Feedback Management - Customizability - Multi-Channel Management - Communication Management - Workflow Management **Additional Functionality** - Engagement Tracking - Contact Management - Customer Journey Mapping - Generative AI - API - A/B Testing - Lead Generation - Data Integration - Customer Activity Tracking - Activity Dashboard - Activity Tracking - Campaign Segmentation - Lead Capture - Contact Database - Campaign Management - Behavior Tracking - Real-Time Analytics - Email Management - Lead Qualification - Reporting & Statistics - Template Management - Alerts/Notifications - Predictive Analytics - Surveys & Feedback - Personalization - Campaign Planning - Third-Party Integrations - Behavioral Analytics - Email Tracking - Campaign Analytics - Customer Segmentation - Multi-Channel Communication - Lead Management - Channel Management - AI Copilot - Audience Targeting - GDPR Compliance - Customer Profiles - Customer Database - Multiple Data Sources - Event Triggered Actions - Tagging - Customizable Templates **Campaign Management** - Campaign Management - Workflow Management - Template Management **Task & Flow Management - AI Chatbots** - Scripted Dialogue & Decision Tree Support - Fallback Responses for Unknown Queries **Customers** - Audience Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion - Customer Service Analytics **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Logistics** - Analytics - Issues - Integrations - Shareable Link **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations - App Notifications - SMS Notifications - Web Notifications **Platform Additional Functionality** - Journey Mapping - Integrations - Automated Alerts **Integrations** - E-Commerce Integration - Third-Party Integrations - Domain Integration - Social Media Integration - Multi-Channel Marketing **Learning** - User Interaction Learning - Error Learning **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation **Customer Query Resolution - AI Customer Support Agents** - Automated Ticket Resolution - Contextual Response Generation - Sentiment Analysis - Knowledge Base Utilization - Multilingual Support **Agentic AI - Direct Mail Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Mailing Services Integration - Printing Services Integration **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Mailer Templates - Data Import/Export - Mailing List Purchasing - Delivery Tracking - Event Triggered Actions - AI Copilot - Response Alerts - Generative AI - Mailing List Scrubbing - Reporting/Analytics **Social** - Social Sharing - Social Media Advertising - Drip Campaigns - Multi-Campaign **Multichannel** - Web - Email - Mobile **Deployment & Embedding - AI Chatbots** - API Access for Business System Integration - Web Widget & SDK Embedding **Content Generation** - Creativity - Content Accuracy **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - Generative AI - Lead Generation **Customer Interaction Automation - AI Customer Support Agents** - Proactive Customer Outreach - Feedback Collection - Escalation Handling - Workflow Optimization **Agentic AI - Customer Journey Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance - AI/Machine Learning **Agentic AI - Retail Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Shelf Planning **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Additional Functionality** - Multi-Channel Marketing - API - Drag & Drop - Communication Management - Event Triggered Actions - Multi-Language - Reporting/Analytics - Template Management - Geotargeting - Customer Journey Mapping - Subscriber Management - Generative AI - Visual Workflow Management - Authentication - Conversion Tracking - Behavior Tracking - Engagement Tracking - Contact Management - AI Copilot - Campaign Management - Notification Editor - Workflow Automation **Additional Functionality** - Customizable Fields - API - Real-Time Notifications - Lead Nurturing - Human Handover - Lead Management - Product Recommendations - Customer Experience Management - SMS Messaging - Appointment Management - Chat/Messaging - Real-Time Monitoring - Lead Distribution - Campaign Segmentation - Data Import/Export - A/B Testing - Real-Time Data - Real-time Conversations - Customizable Branding - Lead Qualification - Template Management - Autoresponders - Contact Database - Customer Segmentation - One-to-One Messaging - Communication Management - Campaign Management - Activity Dashboard - Lead Capture - Appointment Scheduling - Reporting & Statistics - Event Triggered Actions - Chatbot - Group Messaging - AI Copilot - Customer Database - Multi-Channel Communication - Email Automation - Surveys & Feedback - CRM - Engagement Tracking **Additional Functionality** - Sales Activity Management - Business Intelligence - Heatmaps - Customer Experience Management - Price Optimization - Dynamic Pricing - Supplier Management - Predictive Analytics - Customer Data Management - Retail Analytics - Competitive Benchmarking - Conversion Rate Optimization - Reporting/Analytics - Trend Analysis - Performance Metrics - Personalization and Recommendation - Sales Analytics - Supply Chain Management - AI Copilot - Customer Touchpoints - eCommerce Management - Integration Management - Invoice Management - Retail Inventory Management - Customizable Reports - Distributor Management - Space Management - Data Visualization - Order Management - Merchandising - For eCommerce - Retail Management - For Retail - Retail auditing - Brand Management - Data Classification - Sales Automation - Collaboration Tools - Real-time Alerts - Data Governance - Behavior Analytics **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - Behavior Analytics - Real-Time Analytics - Campaign Analytics - Website Analytics - Visual Analytics - Sales Analytics **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Admin & Configuration - AI Chatbots** - No-Code Conversation Design **System** - API Flexibility - Update Frequency and Utility - Cross-Platform Compatibility - Software Integration **Agentic AI - Landing Page Builders** - Cross-system Integration **Agentic AI - Email Template Builder** - Autonomous Task Execution - Cross-system Integration **Additional Functionality** - Campaign Segmentation - Form Builder - Contact Management - Website Management - API - Drip Campaigns - Email Marketing - Event Triggered Actions - Website Publishing Options - Engagement Tracking - Email Management - Customizable Branding - Template Management - Conversion Rate Optimization - Alerts/Notifications - Customizable Forms - SEO Management - Real Time Editing - Conversion Tracking - Campaign Management - Forms Management - Widgets - Lead Management - Customizable Fields - Activity Dashboard - Autoresponders - WYSIWYG Editor - CRM - Activity Tracking - Design Management - Content Management - Responsive Web Design - Reporting & Statistics - Lead Capture - AI Copilot - Customer Segmentation - Web Forms **Platform** - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Lead Generation - Content Management - Lead Management - List Management - Mobile Access **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance **Agentic AI - AI Chatbots** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Social Media Integration **Automation** - Customer Interaction Automation - Feedback Collection - Document Processing **Autonomy** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Additional Functionality** - Social Promotion - Customizable Branding - Monitoring - CRM - Reporting & Statistics - Live Chat - Customer Journey Mapping - Generative AI - Mass Texting - Drag & Drop - Email Templates - Automated Scheduling - Campaign Scheduling - AI Copilot - Social Media Monitoring - Activity Dashboard - Lead Capture - Customizable Templates - Marketing Automation - Event Triggered Actions - Marketing Calendar - Customizable CTAs - Multi-Channel Communication - Data Import/Export - Lead Qualification **Monitoring & Improvement - AI Chatbots** - Feedback-Driven Response Optimization **Reliability & Safety - AI Chatbots** - Guardrails & Content Controls **Additional Functionality** - Autoresponders - Configurable Workflow - Natural Language Processing - Customizable Branding - Sentiment Analysis - Real-Time Analytics - Pre-Configured Bot - Activity Dashboard - Live Chat - Real-Time Monitoring - Code-free Development - Reporting & Statistics - Speech Recognition - Drag & Drop - Reporting/Analytics - Generative AI - Customer Service Analytics - Chatbot - Intent Recognition - Lead Capture - Multi-Channel Communication - Search/Filter - Visual Analytics - AI Copilot - Chat/Messaging - CRM - Chat Transcript - Performance Metrics - Contextual Guidance - Natural Language Search - Monitoring - Speech Synthesis - Real-Time Notifications - Customer Database - API - For Developers - Customer Segmentation - Alerts/Escalation - Engagement Tracking ## Top ContactPigeon Alternatives - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,242 reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,398 reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,244 reviews)