--- title: ContactPigeon Reviews meta_title: 'ContactPigeon Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 289 reviews by the users' company size, role or industry to find out how ContactPigeon works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 289 scale: '5' date_modified: '2026-08-06' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # ContactPigeon Reviews **Vendor:** ContactPigeon **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.9/5.0 **Total Reviews:** 289 ## About ContactPigeon ContactPigeon empowers retailers to build interactions that resonate deeply with their customers. By unifying real-time customer data with advanced AI and automation engines, we enable businesses to scale their engagements across channels effectively while cultivating enduring customer loyalty through every step of the customer journey. The platform is built around two core components. The Omnichannel Customer Engagement solution enables retailers to manage and execute marketing campaigns across multiple built-in messaging channels, ensuring consistency and relevance in every customer interaction. Our powerful Customer Data Platform (CDP) collects, analyzes, and uses customer data to create automated, personalized experiences at scale. Together, these components provide a comprehensive solution for retailers looking to build meaningful, lasting relationships with their audience. The ContactPigeon suite offers a robust set of features, including: • Automated customer journey orchestration that ensures a cohesive and seamless experience across all touchpoints and channels • Built-in messaging channels and campaign manager that covers email, mobile (sms / WhatsApp / Viber), push notifications, pop-ups, forms, chatbot, and direct mails • BI tools for real-time analytics and customizable dashboards for deep insights into customer behavior and campaign performance • AI-driven product recommendations and RFM analysis to enhance the shopping experience and predict the at-risk customers • Advanced customer segmentation and clustering capabilities to segment your audience effectively, enabling targeted marketing that resonates with specific groups ## ContactPigeon Pros & Cons **What users like:** - Users appreciate the **automation efficiency** of ContactPigeon, enhancing campaign coordination and boosting revenue generation significantly. (64 reviews) - Users highlight the **effective automation flows** of ContactPigeon, streamlining their marketing processes remarkably. (61 reviews) - Users appreciate the **flexibility in managing customer engagement** with ContactPigeon, streamlining diverse marketing activities effectively. (46 reviews) - Users value the **effective email marketing** of ContactPigeon, enhancing organization and boosting revenue through tailored campaigns. (41 reviews) - Users value the **diverse features** of ContactPigeon, enjoying seamless management of multiple marketing channels from one platform. (40 reviews) - Users value the **exceptional customer support** of ContactPigeon, ensuring smooth experiences and effective campaign management. (36 reviews) - Engagement (34 reviews) - Personalization (34 reviews) - Automation Features (32 reviews) - Users find ContactPigeon’s **ease of use** invaluable, simplifying audience engagement through automation and efficient campaign management. (32 reviews) **What users dislike:** - Users find the **learning curve steep** for advanced features, complicating tasks despite responsive support from the team. (16 reviews) - Users experience **slow performance** at times, especially with larger campaign lists and reports, impacting usability. (15 reviews) - Users find that the platform experiences **slow loading** times occasionally, which can impact efficiency and user experience. (13 reviews) - Users find the **high complexity** of certain features in ContactPigeon challenging, despite overall functionality being satisfactory. (9 reviews) - Users find the **user experience lacking** in some specific areas, which can hinder effective use of the platform. (9 reviews) - Users report **delay issues** during the integration process, causing initial confusion before achieving smooth functionality. (7 reviews) - Users find the **automation builder complex** , with a steep learning curve hindering efficient client management and campaign setup. (7 reviews) - Users find the **steep learning curve** of ContactPigeon challenging initially, but resources are available for assistance. (7 reviews) - Complex Features (6 reviews) - Users experience occasional **delays** in updates and setup processes, which can create confusion and complicate campaign management. (6 reviews) ## ContactPigeon Reviews ### 1. Helpful automation platform with great support for B2B accounts **Rating:** 5.0/5.0 stars **Reviewed by:** Στέφανος . | Product Information Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 20, 2024 **What do you like best about ContactPigeon?** We’ve been using ContactPigeon’s abandoned cart, browse, and welcome automation for a while, and the results are solid. We’re also excited to add new automated flows like price drop, and product recommendations because the potential for better performance is definitely there. Also, the support team is awesome! Monthly meetings where we brainstorm new ideas or ask questions are a huge bonus and from what I’ve seen so far, the CDP feature seems very interesting. **What do you dislike about ContactPigeon?** Honestly, not much to dislike, but I’d say we’re still exploring everything the platform has to offer, so some features haven’t been used yet. **What problems is ContactPigeon solving and how is that benefiting you?** First and foremost, it helps us engage better with our customers. From recovering carts to suggesting products, ContactPigeon aids us stay relevant and personal. We’ve even started using push notifications recently, which adds another layer to our communication strategy. ### 2. Seamless omnichannel campaigns that unify customer interactions **Rating:** 5.0/5.0 stars **Reviewed by:** Filio K. | Ecommerce Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2025 **What do you like best about ContactPigeon?** Besides the features and the platform, the team’s responsiveness stands out. ContactPigeon supports a wide range of our marketing activities providing a lot of custom implementations. The integration capabilities and detailed analytics are also top-notch. **What do you dislike about ContactPigeon?** The occasional delays in the segmentation tool can slow down certain processes and our lists are not updated as frequently as we would like. However, the support team is always proactive in finding solutions. **What problems is ContactPigeon solving and how is that benefiting you?** With ContactPigeon, we can streamline our marketing efforts across multiple regions and online and offline transactions, creating a unified customer experience through omnichannel communication. Moreover, integrating offline data ensures our campaigns are comprehensive, seamless, and effective. ### 3. ContactPigeon is a convenient multitool for campaign creation. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** May 22, 2025 **What do you like best about ContactPigeon?** We’ve been using ContactPigeon’s platform since 2023, and our overall impression is that the platform has helped us make our work smoother and faster. We use it to create automated emails, push notifications, campaigns, and pop-ups. **What do you dislike about ContactPigeon?** We haven’t faced anything that we dislike about the platform. The team is always there to help us when needed. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon makes it easy to manage different tasks, and the automations have made our everyday work simpler and less time-consuming. This platform gives us better results. ### 4. Simplifying marketing with powerful automations **Rating:** 5.0/5.0 stars **Reviewed by:** Thetis C. | E-commerce and Digital Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2024 **What do you like best about ContactPigeon?** Since we started using it back in February, we’ve set up all the basic automations, and then decided to take it up a notch with extras like cross-sell product recommendations. They have worked great for us, bringing in great results. **What do you dislike about ContactPigeon?** The only issue we’ve had was during the integration process, which dragged on way longer than we expected. Once that was sorted out, things have been running smoothly, and we’ve been really happy with the platform ever since. **What problems is ContactPigeon solving and how is that benefiting you?** The platform has simplified how we handle our marketing. The automations save us time and effort, letting us focus on other areas of our work. One thing that’s been a huge win is their registration pop-ups—they’ve become our top lead generation tool. ### 5. ContactPigeon’s automation tools have helped us expand our reach beyond the Greek market **Rating:** 5.0/5.0 stars **Reviewed by:** Alex Z. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2024 **What do you like best about ContactPigeon?** ContactPigeon’s platform helps me manage my audience both in Greece and abroad, connecting with my clients in multiple countries. I like the platform’s ability to create different types of automated campaigns, like cart recovery, browse abandonment, product recommendations, rewards, and more. **What do you dislike about ContactPigeon?** A while back another team member had mentioned some technical issues, but everything has been resolved. Since then we didn’t have any concerns. **What problems is ContactPigeon solving and how is that benefiting you?** The solution solves the struggle of having to coordinate different campaigns and channels, which makes it a lot easier when you have both local and international customers. Their customer support is also very reliable, and connecting in person during their Black Friday event was a huge plus. Review for Capterra ### 6. Perfect platform for loyalty programs and marketing automation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2025 **What do you like best about ContactPigeon?** The platform makes it easy to manage multiple automated workflows, including our loyalty program, which is structured across different point levels. Each milestone triggers an email with a personalized coupon, and the highest tier even includes a VIP gift. **What do you dislike about ContactPigeon?** So far, our experience has been very positive. If I had to mention one thing, it would be that setting up some features required some initial effort, but now everything runs smoothly. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon allows us to automate and personalize our loyalty and promotional emails with ease. The ability to differentiate our messaging allows us to stay relevant to each customer group. Additionally, our automated campaigns have increased customer retention and engagement. ### 7. Effective automation platform to drive sales and customer engagement. **Rating:** 5.0/5.0 stars **Reviewed by:** Georgios V. | E-Commerce & Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2024 **What do you like best about ContactPigeon?** Our partnership with ContactPigeon began in March of 2023. Despite the short amount of time, we have seen that CP is one of the best platforms out there, and easy to follow its logic and structure. It has helped our business to develop. We have used different features such as landing pages, push automations, etc. **What do you dislike about ContactPigeon?** There is nothing negative to mention right now. When we have an issue, we call our account manager and it gets sorted out. **What problems is ContactPigeon solving and how is that benefiting you?** Through ContactPigeon’s platform, we have built a stronger relationship with our customers. ContactPigeon’s team has been there to support and help in any way possible. We have used various features from the platform. Apart from the basic automations for cart & abandonment, we have designed a lot of different types of automation workflows, so there is plenty of things to try and enrich our strategy. For example, we use sequences for best sellers, product recommendations, rebuy with specific categories, new arrivals, and welcome automations based on different lists. ### 8. Amazing platform for increased performance and rev **Rating:** 5.0/5.0 stars **Reviewed by:** grigoris p. | owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 18, 2024 **What do you like best about ContactPigeon?** We are satisfied with the platform that ContactPigeon offers and we use a lot of its features for our marketing strategy. We started our partnership in June of 2023, and we’ve never been disappointed us. It is simple and easy to use and customer support is always helpful. Using automated emails (welcome, cart & browse, new arrivals), and pop-ups like sign-up, and cart reminders, we have noticed exceptional results within our revenue. **What do you dislike about ContactPigeon?** The only small issue is that sometimes it gets a little tricky to book a meeting with our account manager. However, that is something we have managed to solve through great communication from the team in ContactPigeon. **What problems is ContactPigeon solving and how is that benefiting you?** Although we recently joined the ContactPigeon team, since starting we have seen an improvement in our customer engagement, revenue, and overall performance. Also, we are launching the Samaritan chat soon, so we are waiting to see how this new feature will turn out. With ContactPigeon we have all the necessary tools in one platform, which helps us make the right decisions to generate optimal results. ### 9. A great platform to create brand awareness **Rating:** 5.0/5.0 stars **Reviewed by:** Evripidis P. | E-commerce manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2024 **What do you like best about ContactPigeon?** We’ve been using ContactPigeon’s platform for nearly a year, which has made a difference in our business. We have increased the amount of push campaigns and through this strategy, we have seen increased brand awareness, bringing more people to our website. The interface is user-friendly. **What do you dislike about ContactPigeon?** So far we have had a positive experience with ContactPigeon’s platform. **What problems is ContactPigeon solving and how is that benefiting you?** We use various features from the platform that have helped us increase our revenue, brand awareness, and traffic on our site. We have a few automations running and want to try a few more. Another important tool we will start using is segmentation. This will give us the chance to create targeted communications and see better results in email campaigns. ### 10. Tailored marketing ideas, and amazing communication **Rating:** 5.0/5.0 stars **Reviewed by:** Marina D. | B2B Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** January 27, 2025 **What do you like best about ContactPigeon?** We use the platform to oversee and all our marketing channels, whether for bulk or personalized/automated campaigns. Apart from that, we have fostered a great relationship with our account manager and we are happy with our collaboration. **What do you dislike about ContactPigeon?** Not much to say here honestly, since we often don’t have the time to implement new things, so this slight issue is more on us. **What problems is ContactPigeon solving and how is that benefiting you?** The multi-channel approach that we have has significantly boosted our customer engagement and revenue and we have made our marketing strategy more consistent and well-rounded. ### 11. The perfect platform for automating and optimizing marketing campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandra N. | E-commerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2025 **What do you like best about ContactPigeon?** ContactPigeon makes managing marketing campaigns seamless and effective with all these tools. I have used plenty of features like automation, popups, push notifications, and newsletters, all delivering great results. One of my favorite functionalities is the "Second Chance Booster" for newsletters which helps maximize engagement. **What do you dislike about ContactPigeon?** There is nothing to write here, since with ContactPigeon I don’t worry about my marketing campaigns at all and I’m satisfied with the customer service and the platform’s offerings. **What problems is ContactPigeon solving and how is that benefiting you?** With ContactPigeon, I can efficiently manage multiple marketing channels in one platform. It simplifies automation, re-engagement, and campaign management. ### 12. The more automations you set with ContactPigeon, the more increased the campaign performance **Rating:** 5.0/5.0 stars **Reviewed by:** TASOS M. | e-Commerce Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** June 26, 2024 **What do you like best about ContactPigeon?** I have to say that I’m quite familiar with the platform and I really appreciate the fact that I can launch numerous automated sequences, from basic functionalities to more customized ones. The automations that have boosted my sales vary from cart abandonment for 2 and 24 hours, welcome automation, and new arrivals, to orders over 15. Besides that, I use the pop-ups for new sign-ups on both mobile and desktop and they are also very successful. **What do you dislike about ContactPigeon?** There is nothing to dislike, to be honest. I know I have a lot of things that I haven’t implemented yet, so I’m eager to try new features and enrich my strategy. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon helps us address the issue of recovery rates, like lost carts, while increasing interest with retargeting and nurturing. With relevant and personalized content, visitors are finally completing their purchases, and that increases our revenue as well. We are pretty satisfied since we have every tool available to keep our visitors informed and, hopefully, engaged. ### 13. A great solution for automating and optimizing campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Lapin K. | Ecommerce Specialist & Digital Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2024 **What do you like best about ContactPigeon?** Since June 2020, the platform has been an essential tool for our marketing strategy. We can easily create and manage newsletters, push notifications, and automated campaigns. The automation features, such as browse and cart abandonment (both 30-minute and 24-hour follow-ups), are very effective in re-engaging customers, and increasing sales. **What do you dislike about ContactPigeon?** While we didn’t use some of the custom features we created, we appreciated being able to customize different features according to our needs. **What problems is ContactPigeon solving and how is that benefiting you?** With ContactPigeon’s automated channels, we’ve been able to coordinate and create personalized messages for our audience, ensuring no opportunities are missed. This has helped us boost retention and improve our overall marketing campaigns. ### 14. A strong customer service team that will go above and beyond for custom implementations **Rating:** 4.5/5.0 stars **Reviewed by:** Maria D. | E-commerce MRK manager, Mid-Market (51-1000 emp.) **Reviewed Date:** July 31, 2024 **What do you like best about ContactPigeon?** ContactPigeon is a great platform and we have been able to reach out to our audience and expand as a business. We have meetings on a steady basis to make sure everything is on track and what our next steps will be. **What do you dislike about ContactPigeon?** The only slight issue we ran into was that we did not have a timely answer about something necessary for our campaigns. Other than that we have not run into any other issues and ContactPigeon is quick to help. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon has helped us grow our business with many custom implementations and although we may have encountered some difficulties, our account manager is always there. They have helped us in creating various custom landing pages, emails, and push notifications, important for our strict regulations and policies, so that was very helpful. ### 15. Reliable platform for managing and executing multi-channel campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Mario S. | Owner & Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 27, 2024 **What do you like best about ContactPigeon?** Over time, we have successfully implemented different tools, including email campaigns, push notifications, pop-up recommendations, and Viber, for our clients. We are also planning to use SMS campaigns shortly. The flexibility of ContactPigeon’s solutions allows us to create highly targeted and effective campaigns tailored to each client’s needs. **What do you dislike about ContactPigeon?** We are satisfied with the platform and the team is always willing to help us, so nothing negative to mention here **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon’s platform has simplified the creation of different emails, push notifications, pop-ups, and soon SMS, coordinating all these different touchpoints from a single source. The platform is straightforward, and efficient for tailored, results-driven campaigns that increase engagement and drive conversions. ### 16. Engagements that convert with impactful campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Angeliki Entouarda K. | Junior Online Brand Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 18, 2024 **What do you like best about ContactPigeon?** ContactPigeon gives us a handy platform that combines all the key marketing tools we need. With its easy-to-use dashboard, powerful automation options, and real-time customer insights, we can create personalized, impactful campaigns without all the fuss of complex workflows. **What do you dislike about ContactPigeon?** Advanced segmentation can feel a bit complicated and challening, especially if you're just starting and getting used to the platform. **What problems is ContactPigeon solving and how is that benefiting you?** We take full advantage of ContactPigeon's platform to connect with our audience in meaningful ways. We use A/B testing and reminders to optimize campaigns, ensuring the best approach to engage our customers. With advanced segmentation, we’re able to send targeted messages to specific groups, making communications more relevant and impactful. ### 17. Easy omnichannel platform to use **Rating:** 5.0/5.0 stars **Reviewed by:** Anastasios L. | Marketing Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2024 **What do you like best about ContactPigeon?** We’ve been collaborating with ContactPigeon since February 2022. It is a good platform and the team is cool. We’ve been able to see great results overall. **What do you dislike about ContactPigeon?** We haven’t had any major issues. The only small issue we ran into is that we’ve seen a lot of spam emails in our contact lists. They pile up making it time-consuming to remove. However, the team was quick to help us and provide us with solutions in ways that we can remove them. **What problems is ContactPigeon solving and how is that benefiting you?** We’ve used ContactPigeon’s platform in various ways. We created automations like birthday, browse, cart, welcome, cross-sell, last order, new arrivals, price drops, etc., and push notifications. As well as RFM segments we have seen great results in our revenue. ### 18. ContactPigeon’s platform improves campaign creation **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2025 **What do you like best about ContactPigeon?** As an organization that sends out communications and creates landing pages for our events, ContactPigeon has everything we really want to manage our tasks. **What do you dislike about ContactPigeon?** We are satisfied with the platform, and the team is great to work with and always quick to help us. **What problems is ContactPigeon solving and how is that benefiting you?** We would like to use the platform more and learn about its features. We already started creating pop-ups and anything related to sign-ups for the newsletter, and we wish to explore the platform more. ### 19. Great platform for email campaigns and has a lot of features in various channels **Rating:** 5.0/5.0 stars **Reviewed by:** Stela T. | e-Comerce & Digital Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2024 **What do you like best about ContactPigeon?** ContactPigeon's platform has helped our business a lot and we like working with them because the customer support is helpful. I send a lot of newsletters and I like the fact that the email editor and the cloning of a campaign save me so much time. I also send out push notifications on a regular basis. Overall, I have noticed an improvement and great results in our revenue. **What do you dislike about ContactPigeon?** We haven’t run into any issues with the platform. However, the only minor issue that I have ran into is that the push notification preview is not so intuitive. **What problems is ContactPigeon solving and how is that benefiting you?** The platform has been a great asset to our strategy and company. It is very easy to use and makes my work faster with all these features like the multicolumn, the AI assistant for the subject lines, and the integration with our SKU. ### 20. Our business has grown with ContactPigeon’s marketing automation solution and its tools **Rating:** 5.0/5.0 stars **Reviewed by:** Sofia A. | Εmail Μarketing Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2024 **What do you like best about ContactPigeon?** The platform offers multiple automated flows like browse abandonment, cart abandonment, welcome sequences, and push notifications, which have been incredibly effective. Our revenue has increased and the platform delivers clear results. **What do you dislike about ContactPigeon?** Honestly, there’s nothing to dislike about ContactPigeon. The platform is reliable, and their team is professional and approachable **What problems is ContactPigeon solving and how is that benefiting you?** We started using ContactPigeon in 2024, and it has already increased our revenue in such a short time. Features like welcome automation and push notifications have made a big difference in onboarding and re-engaging customers. ### 21. ContactPigeon is a very helpful tool for all our marketing campaigns **Rating:** 4.5/5.0 stars **Reviewed by:** Lina K. | Content Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** August 21, 2024 **What do you like best about ContactPigeon?** I like a lot of things about ContactPigeon, for example, the ability to create versatile email and push notification campaigns. In the email editor, I love the multi-column layout because it gives me the freedom to design campaigns exactly how I envision them. Also, the pop-ups offer a lot of different options to trigger them and customize their functionality, and the segmentation tool is easy, even for beginners. Lastly, I love the dashboards and the analytics for each campaign. **What do you dislike about ContactPigeon?** While I find the platform easy to use, at first glance it needs some getting used to. While I find the platform easy to use, at first glance it needs some getting used to. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon has helped me streamline my marketing campaigns and communicate with my subscribers. All the channels have brought higher rates and conversions, measuring each outcome with credible data. ### 22. Great automation features and a lot of useful workflows for different campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Marina P. | E-commerce manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 24, 2024 **What do you like best about ContactPigeon?** It is a very good marketing automation tool with different features for new leads and cart recovery. The platform also includes useful automation for re-purchases, which helps us drive recurring revenue. A solid tool for small to medium businesses with omnichannel needs. **What do you dislike about ContactPigeon?** The segmentation process can be a bit challenging and time-consuming, especially when setting up more complex campaigns like the re-buy automation. It took us a while to get it right. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon helps us organize our marketing efforts, especially with automated reminders and emails. Even though our brand is focused on the physical store, the platform supports our e-commerce presence. It’s also great for managing smaller audiences with pop-ups that boost engagement. ### 23. Seamless integration and excellent customer support with ContactPigeon **Rating:** 5.0/5.0 stars **Reviewed by:** Marianna F. | Social Media Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2024 **What do you like best about ContactPigeon?** The most impressive feature of ContactPigeon is its robust integration capabilities. We've been working with them since October 2017, and their platform has consistently provided us with valuable tools to enhance our customer engagement. Their Viber Apifon integration allows us to send messages seamlessly through our platform, utilizing comprehensive statistics and user filters. Additionally, their team has shown great reliability, especially over the past year, with bi-weekly meetings ensuring our needs are consistently met. **What do you dislike about ContactPigeon?** Initially, there were occasional lapses in communication, but these issues have been resolved over the past year. Our only current concern is the need for customizable cross-sell pop-ups, but we are hopeful that this implementation will be completed soon. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon has significantly improved our user engagement through targeted messaging and detailed analytics. The integration with Viber has streamlined our communication processes, and the upcoming chat feature will further enhance our customer interaction. Additionally, their landing page questionnaire has been instrumental in planning our promotions, particularly for some of our campaigns. Their support for our secondary site, demonstrates their commitment to helping us expand our digital presence effectively. ### 24. Automated campaigns are our favorite feature **Rating:** 5.0/5.0 stars **Reviewed by:** Ioannis K. | IT Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** September 10, 2024 **What do you like best about ContactPigeon?** The platform has provided us with different features that have allowed us to grow as a business and we have seen an increase in our revenue. It is one of the best and easiest platforms to use in 2024 **What do you dislike about ContactPigeon?** There is nothing to mention............. **What problems is ContactPigeon solving and how is that benefiting you?** Using ContactPigeon’s platform has enabled us to enrich our automated campaigns by a lot. We have created automations like, browse, cart, welcome, best seller category, price drop, predictive gender, push notifications, emails, and pop-up sign-up, we will also create pop-up product recommendations and free shipping. We want to use automations as much as possible since it is a great way for us to not lose too much time on sending them out. ### 25. A user-friendly interface to help our clients with their automated campaigns **Rating:** 4.5/5.0 stars **Reviewed by:** Fyllipa K. | Digital Marketing Associate, Mid-Market (51-1000 emp.) **Reviewed Date:** June 27, 2024 **What do you like best about ContactPigeon?** What we like best is that together with the CP customer success team we can brainstorm and execute new ideas on behalf of our clients, and they are always there when we need them. Apart from the positive results that we have already achieved, we aim to maximize the platform’s potential use. We are always open and eager to leverage all features available and provide the best possible outcomes for our clients. **What do you dislike about ContactPigeon?** I don’t think I have come across any major issues. As long as my clients are happy, I am happy. **What problems is ContactPigeon solving and how is that benefiting you?** The abundance of features gives plenty of room for new, creative ideas and the user-friendly interface is very helpful to set up and manage new types of campaigns. We are currently discussing the possibility of setting up some Viber campaigns for some of our mutual clients and we are intrigued to monitor the performance of this channel, as well. ### 26. Results very soon after the set-up with ContactPigeon’s effective platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2024 **What do you like best about ContactPigeon?** As a relatively new user of ContactPigeon, I am impressed with its suite and its features, and it’s only the beginning. Since joining in December 2023, I have successfully run regular email campaigns with very good stats and performance. I also find it easy to create and manage my campaigns with its interface. Recently, I activated the registration pop-ups and some basic automations like browse and cart abandonment, and they have already started to show promising results. **What do you dislike about ContactPigeon?** As a new account, I am still in the process of activating and optimizing various automations and channels. This gradual rollout means I haven't yet fully grasped the platform's potential, but I am confident that I will in no time. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon allows me to boost my brand awareness by leveraging all these channels at my disposal. Push notifications have also proven super effective in promoting discounts to more contacts and increasing my reach. I am also in the process of integrating Viber messages, which will further expand our communication capabilities as a company. ### 27. Our marketing approach has changed radically with ContactPigeon’s CDP and segmentation tool **Rating:** 5.0/5.0 stars **Reviewed by:** Mania T. | Digital Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2024 **What do you like best about ContactPigeon?** The best aspect of ContactPigeon is the deep customer and performance insights it provides with easy-to-navigate reporting functionalities. Since CDP’s launch, our team can make data-driven decisions much faster, and that has aided both our marketing campaigns and our productivity. Additionally, the personal touch and excellent communication from the team are second to none. When it comes to such complex tools, having someone you trust on the other end makes a difference. **What do you dislike about ContactPigeon?** We have not encountered any major issues or dislikes with ContactPigeon, apart from the fact that sometimes the segmentation tool may be slow to complete the process. In general, our experience has been positive, which is why we are working so closely with the team. **What problems is ContactPigeon solving and how is that benefiting you?** When we need detailed marketing analytics and segmentation we turn to ContactPigeon. The platform can analyze vast amounts of data and turn them into behavioral insights, that greatly benefit our efforts in promoting the brands we represent. ### 28. ContactPigeon’s CDP aids our strategy with its diverse and powerful automation tools **Rating:** 5.0/5.0 stars **Reviewed by:** IRINI G. | MARKETING COORDINATOR, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2024 **What do you like best about ContactPigeon?** ContactPigeon has improved greatly our marketing efforts through its diverse automation tools. I really like how seamlessly we can create and send newsletters, push notifications, and manage our automated email workflows. The platform’s pop-up features are also very effective in capturing leads and boosting our subscribers. Recently, we collaborated to create our first landing page, and the process was straightforward, showcasing the platform’s ease of use. Moreover, my account manager is always there to help whenever I need something, which is very important. **What do you dislike about ContactPigeon?** So far everything has worked well so far, so I can’t think of anything. Sometimes we can get lost in all these features, but we have guidance from the customer success team **What problems is ContactPigeon solving and how is that benefiting you?** Simply put, ContactPigeon improves our efficiency and effectiveness in reaching our marketing goals and boosting our engagements. The platform streamlines all our processes by automating campaigns through different channels. We have set up a lot of flows, and now I’m eager to kick off the welcome series. Also we are in the process of integrating our ERP with the platform so I’m really excited to watch the results. ### 29. Effective marketing automation and customer engagement solution for every business. **Rating:** 5.0/5.0 stars **Reviewed by:** Lily P. | Digital Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 20, 2024 **What do you like best about ContactPigeon?** What I like best about ContactPigeon is the ability to manage and create campaigns through different channels for different clients. The platform offers a unique set of features and analytics dashboards for engagement and tracking. We can create different pop-ups according to the occasion and the seasonality and the variety of automations, like best-sellers, welcome series, wishlists & recommendations, always bringing the best results. **What do you dislike about ContactPigeon?** While generally satisfied with ContactPigeon, there are a couple of areas that could be improved and we have encountered some delays along the way. Nothing major though, everything is resolved at the end. **What problems is ContactPigeon solving and how is that benefiting you?** As an agency managing several accounts, ContactPigeons solves several key challenges, like running targeted campaigns and capitalizing on the increased demand for seasonal campaigns. The platform’s variety allows us to make the best out of every situation with personalized trigger-based campaigns, suitable for every account and its offerings. ### 30. A great platform to grow your audience and increase revenue **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2024 **What do you like best about ContactPigeon?** We’ve been using ContactPigeon’s platform since 2022. Since then our business has expanded and our subscriber base has grown a lot. The platform provides various features that we have used such as sign-up pop-ups, landing pages with QR codes, email campaigns, etc. **What do you dislike about ContactPigeon?** We haven’t faced anything with the platform that we dislike. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon’s platform has helped us grow as a business. By using the platform there has been an increase in our business's revenue as well. We have used features such as sign-up pop-ups, and landing pages that allow users to sign up with QR codes. Apart from that, we send a lot of email campaigns and create a lot of promotional pop-ups. The communication with the team is great and always quick to respond, that’s why we are so open to launching more automated sequences like recommendations, new arrivals, etc. ### 31. ContactPigeon’s new CDP does wonders, GDPR-compliant marketing at its best! **Rating:** 5.0/5.0 stars **Reviewed by:** Emmeleia V. | Online Brand Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about ContactPigeon?** ContactPigeon offers a great combination of comprehensive automation capabilities, dashboards, real-time analytics, and segmentation tools. Particularly, we use a lot the AB Testing feature, to test and optimize our campaigns effectively and see what resonates best with our audiences. Additionally, the platform has the awesome ability to handle various automations based on consent levels and integrate seamlessly through API calls. **What do you dislike about ContactPigeon?** The only downside is that, occasionally, creating an advanced segmentation can be complex and a little bit confusing, and it might require a steeper learning curve for new users. Luckily, we have our customer success consultant to guide us. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon has given the answer we were looking for personalized and consent-driven communication with our customers. We have launched follow-up and reminder workflows for unopened campaigns to retrieve lost opportunities. Last but not least, we tailor our promotional messages based on different criteria, and we've seen a significant increase in engagement while absolutely compliant with privacy regulations. **Official Response from Joyce Qian:** > Thank you for sharing your positive experience with ContactPigeon's new CDP and GDPR-compliant marketing features. We're glad to hear that our platform has helped you optimize your campaigns effectively and handle various automations based on consent levels. We understand the complexity of advanced segmentation and are committed to making it more user-friendly. We appreciate your feedback and look forward to continuing to support your marketing efforts. ### 32. A great platform to increase revenue and improve your business **Rating:** 5.0/5.0 stars **Reviewed by:** Katerina C. | Digital Content Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 19, 2024 **What do you like best about ContactPigeon?** We have been using this platform since January 2024, which is not long. However, we have seen great results and we are satisfied with ContactPigeon’s platform!! We have seen an increase in our revenue and business overall. **What do you dislike about ContactPigeon?** We are satisfied with everything and especially with the account manager. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon’s platform has helped us expand our business and increase our revenue. We have achieved this through features like, browse abandonment, cart abandonment, new arrivals, welcome automation, welcome reminders, sign-up pop-ups, and abandoned carts. We send push notifications and email campaigns often, with great performance. ### 33. We have excellent communication with the team and increased open rates for our campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** June 27, 2024 **What do you like best about ContactPigeon?** The best thing about ContactPigeon is that our marketing performance has seen unprecedented improvement! Both the open rates and the number of orders have skyrocketed with an impressive increase, and the personal touch of the support team ensures that all our questions or concerns are addressed. We use different channels like email, pop-ups, and push notifications for various marketing campaigns like cart reminders, and free shipping offers. **What do you dislike about ContactPigeon?** I think that a more contemporary design would enhance the look and feel of the platform, making navigation even easier. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon aids us in retrieving abandoned carts and making our customers more interested in our brand. This is visible as I have seen better revenue and more engaged visitors with all these implementations. Our marketing campaigns are working and we are really happy with the impact! ### 34. A very positive experience and a great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Christos K. | Marketing Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2024 **What do you like best about ContactPigeon?** We appreciate the platform’s automation capabilities and its variety. It allows us to create intricate workflows for our campaigns and utilize various pop-ups. We have been working with them for almost 4 years, and we will continue to because we love their warm team! **What do you dislike about ContactPigeon?** So far, we haven't encountered any significant issues with ContactPigeon. Every feature we use has been very effective. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon organizes our marketing efforts by automating crucial tasks and simplifying processes. This frees up our team and improves our overall efficiency. ### 35. ContactPigeon tailors your marketing with customized and multilingual campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Iliana M. | Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 18, 2024 **What do you like best about ContactPigeon?** Since we started using ContactPigeon in January 2023, it has streamlined our operations. Now that the integration with our ERP system is almost complete, we can launch automations with less time and effort. Also, the browse-cart automation is particularly useful. The welcome sign-up form linked to the landing page and the pop-ups have significantly increased our engagement in different markets, like Greece, the UK, and Cyprus. **What do you dislike about ContactPigeon?** There are a few minor issues we encountered, however, these issues are not deal-breakers and are usually fixed quickly with the support team's help. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon has helped us automate and personalize our customer interactions with customized implementations like the footer set-up. All the channels we utilize have boosted our subscriber lists, and reduced cart abandonment. Overall, these features have contributed to better customer retention and recovery rates. ### 36. In-depth and customized marketing insights and reporting with ContactPigeon’s CDP **Rating:** 5.0/5.0 stars **Reviewed by:** Konstantina P. | Social Media & Content Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 14, 2024 **What do you like best about ContactPigeon?** ContactPigeon’s CDP stands out due to its detailed reporting capabilities, combined with the personalized attention and support we receive from their team. The communication is always clear, and their willingness to meet us both online or in-person shows their dedication to their clients. The platform's Segment feature has been crucial for targeting our customer segments effectively. **What do you dislike about ContactPigeon?** There's nothing specific that we dislike, although sometimes the segmentation tool needs time to process the contacts. Apart from that the platform and the support team have met all our needs. **What problems is ContactPigeon solving and how is that benefiting you?** The platform helps us with detailed and customizable dashboards on important eCommerce and marketing KPIs reports, essential for our marketing strategies. The segmentation and the RFM analysis have significantly enhanced our ability to understand customer behavior and create targeted campaigns, leading to better engagement and results. ### 37. Effective for running marketing campaigns even with limited traffic **Rating:** 5.0/5.0 stars **Reviewed by:** MARIA D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about ContactPigeon?** The platform's ability to handle campaigns for both my businesses, even though this account has fewer contacts and traffic than my main one, is perfect. Despite its size and the fact that it is relatively new to the platform, my campaigns are running smoothly through different channels (email, pop-ups, etc). Also, the support team is always helpful and quick for both accounts. **What do you dislike about ContactPigeon?** Due to the nature of this account, we have some challenges in measuring the full impact of the campaigns, but the platform’s capabilities compensate for this. **What problems is ContactPigeon solving and how is that benefiting you?** With ContactPigeon I can organize and streamline my strategy by automating tasks and campaigns. This is particularly valuable given the low traffic and limited contacts and I’m sure that soon my client base will increase with all the features that we use. ### 38. Great omnichannel platform for your every need. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** September 26, 2024 **What do you like best about ContactPigeon?** We have been using ContactPigeon’s platform since July 2023, and we have been able to expand our business. The platform is easy to use and the collaboration has been good so far. . **What do you dislike about ContactPigeon?** We haven’t encountered any issues so far, all the features work in our favor. . **What problems is ContactPigeon solving and how is that benefiting you?** We’ve used automations such as abandoned cart & browse, best sellers, product recommendations, push automations, skroutz & google referrals. Other features that we have used are Samaritan chat, subscription, and abandoned cart pop-up. ### 39. Collaborating with ContactPigeon proves that personalized marketing boosts revenue **Rating:** 5.0/5.0 stars **Reviewed by:** Maria M. | Digital Account Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2024 **What do you like best about ContactPigeon?** With ContactPigeon’s complete and inclusive marketing automation tool, our clients can build truly personalized engagements with incredible results. Working together on three different accounts already, we use almost every feature, launching all types of automated campaigns, including product recommendations or cart/browse abandonment. Together we also track the progress and the performance of the campaigns, testing and optimizing when needed. **What do you dislike about ContactPigeon?** Sometimes the XML is not instantly updated, so it is kinda confusing. **What problems is ContactPigeon solving and how is that benefiting you?** For starters, using a platform such as this creates a seamless customer experience, resulting in increased sales, AOV, and revenue. Apart from the commercial aspect and the KPIs, the customer success contact person is very helpful and our mutual clients are satisfied with the results. Some of them have also turned into success stories. ### 40. A great automation platform and a very friendly support team! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Furniture | Small-Business (50 or fewer emp.) **Reviewed Date:** July 17, 2024 **What do you like best about ContactPigeon?** We are satisfied with ContactPigeon’s platform. It contains various features that benefit our business and we can strengthen our marketing strategy. We use the platform for both B2C and B2B clients on our website and it helps with our strategy a lot. The channels that we use are automations, both the classic browse and cart abandonment and the more specific, like new arrivals. We also use push notifications and pop-ups. **What do you dislike about ContactPigeon?** There is nothing that we dislike. One issue we are facing has to do with some automations but it is nothing significant and ContactPigeon’s team is always there and quick to assist with anything we might need. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon has helped us build a stronger business. We have managed to develop automations that have worked in our favor. Some of the features we have used are browse, cart, new arrivals, price drop automations, and B2B automations for subscribers. We have seen a big change overall in our business. ### 41. Marketing automation and ContactPigeon can transform your business **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Hardware | Small-Business (50 or fewer emp.) **Reviewed Date:** June 28, 2024 **What do you like best about ContactPigeon?** When I started working with ContactPigeon I didn’t have any marketing automation features activated nor any pop-ups in place. After that, I started activating several automated campaigns, including browse and cart abandonment, welcome emails and new arrivals, and different types of pop-ups. The effectiveness of all these interconnected channels shows a remarkable increase in revenue, traffic, and visitors. **What do you dislike about ContactPigeon?** The truth is that at first, I was getting lost and overwhelmed in all these flows. I needed time and regular meetings with my account manager until I got it. **What problems is ContactPigeon solving and how is that benefiting you?** The platform has shown me how to introduce new strategies and implement new features from scratch. I can easily generate campaigns that bring back revenue and growth, which is every business’s ultimate goal. ### 42. One of the greatest omnichannel platforms. **Rating:** 5.0/5.0 stars **Reviewed by:** Mariza O. | CRM & Storefront Supervisor, Mid-Market (51-1000 emp.) **Reviewed Date:** July 30, 2024 **What do you like best about ContactPigeon?** A straightforward and very helpful platform. We’ve been working with ContactPigeon for almost a year now and the collaboration is great with amazing results and performance. **What do you dislike about ContactPigeon?** There is nothing to mention here, any issues that arise we solve them with our account manager very fast. **What problems is ContactPigeon solving and how is that benefiting you?** We use most of the features, including landing pages, all the basic automations, and the price drop workflow. With CP’s platform, we have seen increased revenue and return visits, helping us in any way they can. Overall, it’s a great and smooth tool and the team is easy to work with. ### 43. All in one! A great platform **Rating:** 5.0/5.0 stars **Reviewed by:** Spilios A. | CCO, Small-Business (50 or fewer emp.) **Reviewed Date:** September 17, 2024 **What do you like best about ContactPigeon?** We have been using the platform that ContactPigeon offers since 2020. We are satisfied with the results that it has brought us and we have been able to develop and grow since then. **What do you dislike about ContactPigeon?** We haven’t faced anything that we dislike. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon’s platform provides different features that we have used. These include sending out newsletters, and various automation eg. Price drop, Abandonment Cart, Browse abandonment, Wishlist, Welcome, Re-engagement, pop-ups, and push notifications. ### 44. ContactPigeon enhances our clients’ campaigns with automated features and advanced dashboards **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Mid-Market (51-1000 emp.) **Reviewed Date:** June 26, 2024 **What do you like best about ContactPigeon?** ContactPigeon’s reliability stands out, making it a stress-free tool that aids us create marketing strategies for our clients. We have been partners with CP for many years, since 2020, and the platform’s range of features and automated channels are very useful for our accounts. Also, we have never encountered issues, and we can communicate with the team easily. **What do you dislike about ContactPigeon?** One minor drawback is that the platform glitches at times when we try to launch some features. It’s not that bad though, just slightly annoying. **What problems is ContactPigeon solving and how is that benefiting you?** We like that we can work together with ContactgPigeon for the benefit of our clients which is very important for seamless processes with no silos. The platform’s extensive email automations can be very creative, with sequences like price drops, new arrivals, personalized recommendations, and so on. With the help of CP, we help our accounts by focusing on other aspects while the automations run by themselves. ### 45. Effective customer engagement tool for driving sales and boosting conversions easily. **Rating:** 5.0/5.0 stars **Reviewed by:** Roman K. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2024 **What do you like best about ContactPigeon?** Starting our partnership with the team back in May 2023, we can ensure you that everything runs smoothly. We are extremely happy with the customer support team, which always provides us with guidance and best practices. As it comes now to the features, we utilize email newsletters, subscription pop-ups, automation, and push notifications. The outcome of every channel is extremely good. **What do you dislike about ContactPigeon?** For me and my team, there is not anything negative about it so far. **What problems is ContactPigeon solving and how is that benefiting you?** Starting with the mass campaigns, we can easily communicate with our audience any news or offers we might have, boosting at the same time our sales. Aside from this, the cart abandonment feature has been a game-changer for us. With ContactPigeon, we've been able to recover a significant number of abandoned carts, effectively recapturing revenue that would have otherwise been lost. ### 46. A handy marketing automation tool for B2B Electronic Goods brands **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about ContactPigeon?** ContactPigeon has been instrumental in automating our marketing campaigns, especially given our limited time. Their platform supports various automated channels, like push notifications, sign-up forms, and landing pages. The campaigns we create have significantly enhanced our engagement, our reach, and our sales with our B2B clients in Greece and Cyprus. What stands out the most, is the ease of use and how comprehensive the features are and we are hoping to enrich our marketing strategy with additional features and insights. **What do you dislike about ContactPigeon?** While ContactPigeon offers robust tools, we have noticed that it takes some time to complete technical fixes. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon has been very helpful in managing and automating our marketing efforts efficiently, even if we don’t have so much time. By automating push notifications and streamlining our marketing campaigns, we can focus on other equally critical areas in our business. At the end of the day, we have improved our customer engagement and created a very effective synergy in our marketing strategy. ### 47. Totally loyal to ContactPigeon’s platform since Dec. 2020! **Rating:** 5.0/5.0 stars **Reviewed by:** Korina R. | Digital Marketing and connections manager, Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2024 **What do you like best about ContactPigeon?** I'm all about these automations, like the Browse and Cart Abandonment ones are super useful! Also, their reminder automation based on segmentation was a brilliant idea that I would never come up with on my own **What do you dislike about ContactPigeon?** Honestly, sometimes I wish it was a bit simpler to set up some of the more complex features – but once you get the hang of it, it’s all good! **What problems is ContactPigeon solving and how is that benefiting you?** Before ContactPigeon, keeping track of the abandoned carts was a nightmare. Now, it’s all automated and I can focus on other stuff. Plus, those pop-ups for abandoned carts and cool landing pages for our social media contests are making our marketing so much slicker and smarter. It’s seriously boosting our sales. **Official Response from Joyce Qian:** > We're grateful for your loyalty to ContactPigeon since December 2020! It's fantastic to hear that you've been benefiting from our automation features, particularly the Browse and Cart Abandonment ones. While we understand that setting up complex features may have its challenges, we're pleased to hear that you've been able to overcome them. It's great to know that ContactPigeon has made abandoned cart tracking more efficient for you and has contributed to improving your marketing strategies, ultimately leading to a boost in sales. Thank you for sharing your experience with us! ### 48. Loving email marketing cause ContactPigeon makes it so simple and easy! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.) **Reviewed Date:** May 17, 2024 **What do you like best about ContactPigeon?** I absolutely love the email editor in ContactPigeon. It’s super user-friendly, which makes creating the perfect newsletters for my audience a piece of cake. Being able to test my campaigns before they go live has helped a lot with last-minute changes. **What do you dislike about ContactPigeon?** So far, I haven’t encountered anything significant that I dislike. Maybe just a wish for even more customizable templates to spark up my campaigns! **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon has made my email marketing efforts straightforward to execute. I can easily monitor campaign performance and track orders from various channels, which helps in refining my strategies. The responsive customer service and direct line to my account manager means I’m never left in the dark and always have guidance when needed. This support system has been instrumental in enhancing my marketing efficiency. **Official Response from Joyce Qian:** > Thank you for your positive feedback! We're glad to hear that ContactPigeon has made your email marketing efforts straightforward and that our customer service has been instrumental in enhancing your marketing efficiency. ### 49. ContactPigeon combines very good customer support and many easy-to-use features **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandros M. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2024 **What do you like best about ContactPigeon?** It allows us to communicate with our customers even on a daily basis because it is easy and convenient to use. Easy to implement and integrate a vatiety of features. But the thing i like best so far is their customer support. **What do you dislike about ContactPigeon?** The only downside so far is the chat feature. Preety poor compair to the other tools they offer. **What problems is ContactPigeon solving and how is that benefiting you?** Many functions packed into one program. It has helped us in the automation of electronic marketing and in the correct and easy collection of results from our actions. ### 50. ContactPigeon's platform is the ultimate answer for our marketing purposes and needs! **Rating:** 5.0/5.0 stars **Reviewed by:** Dimitra D. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 08, 2024 **What do you like best about ContactPigeon?** My initial expectations were exceeded when we started using ContactPigeon's solution. The platform provides a unique range of features that address various marketing requirements, establishing it as a versatile solution suitable for businesses of all sizes. We particularly leverage features such as bulk and automated campaigns, landing pages, push notifications, and 2-way QR codes. **What do you dislike about ContactPigeon?** While there's room for improvement in certain areas, the overall performance and versatility make it a solid business choice. **What problems is ContactPigeon solving and how is that benefiting you?** Executing mass email campaigns with ContactPigeon is a breeze. The platform has a user-friendly interface, that makes it easy to design visually appealing emails. This way, we manage to create a consistent brand voice, that reaches and resonates with our audience easily. ## ContactPigeon Discussions - [What is ContactPigeon used for?](https://www.g2.com/discussions/what-is-contactpigeon-used-for) - [View ContactPigeon pricing details and edition comparison](https://www.g2.com/products/contactpigeon/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-07+08%3A07%3A20+-0500&secure%5Bsession_id%5D=53ed74a4-9267-42a2-97ba-9948ab1f9e03&secure%5Btoken%5D=52edf4d45f1a3f00d4dac1aea5259942df05b1fe0cde62e2b29f560016618075&format=llm_user) ## ContactPigeon Integrations - [Apifon](https://www.g2.com/products/apifon/reviews) ## ContactPigeon Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Code Generation - Text to Image - Generative AI - API - Natural Language Processing - Virtual Characters and Avatars - Content Generation - Personalization and Recommendation - Conditional Generation - Transformer Model - Automated Image & Video Editing - Interactive and Co-Creative Systems - Text Summarization - Data Augmentation - Variation Autoencoder Models - Adversarial Training - Transfer Learning and Fine-tuning - Simulation and Scenario Generation - Creative Design - AI Copilot - Prompt Engineering - Foundation Model **Dashboard** - Dashboard **Speech Recognition** - Speech Recognition **Compliance Management** - Compliance Management **Autonomous Task Execution** - Autonomous Task Execution **Sentiment Analysis** - Sentiment Analysis **Data Security** - Data Security **Third-Party Integration** - Third-Party Integration **Human-in-the-loop (HITL)** - Human-in-the-loop (HITL) **Agentic Task Execution** - Agentic Task Execution **Natural Language Processing** - Natural Language Processing **Conversational AI** - Conversational AI **Performance Metrics** - Performance Metrics **Interaction Tracking** - Interaction Tracking **Knowledge Base Management** - Knowledge Base Management **CRM Integration** - CRM Integration **Inquiry Routing** - Inquiry Routing **Contextual Guidance** - Contextual Guidance **Communications Management** - Communications Management **Proactive Chat** - Proactive Chat **Ticket Management** - Ticket Management **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized - Conversion Rate Optimization - Multivariate Testing **Core Conversational Capabilities - AI Chatbots** - Controlled LLM Response Generation - Context Maintenance Within Sessions - Natural Language Understanding & Intent Inference **Messenger** - Sequencing - AI - Live Chat - Customization Interface - Generative AI **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications - Customer Segmentation **Logistics** - Direct Mail Design - CRM & Marketing Automation Integration - Custom Batch Sizes - Delivery Speed **Templates** - Text and Themes - Mobile Responsive **Data Sourcing** - Data Enrichment - Expandability - Content Marketing - Multiple Devices - Email Marketing - Multi-Channel Marketing - Real-Time Data **Platform Basics** - Dynamic Segmentation - Journey Optimization **Page Customization** - Drag and Drop - Templates - Advanced Customization - Content Library - Email Templates **Data Management** - Data Types - Consolidation - Cleansing - Validation - Correction - Market Data Analysis - Data Aggregation - Real-Time Data - Data Verification **Conversational Platform** - Personalization - Omnichannel - Contextual Engagement - Proactive Engagement **Data** - Reliability - Data Security **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration - Third-Party Integrations - Real-Time Data - Social Marketing - Email Marketing - Multi-Channel Marketing - Conversion Tracking - ROI Tracking - Activity Tracking - Engagement Tracking - Campaign Segmentation - Search Marketing - SMS Marketing - Website Visitor Tracking **Channels** - Social Media - Website - Text Message (SMS) - Voice Assistants - Other - Multi-Channel Marketing **Templates** - Library - Customization - Optimization **Analytics** - Campaign Performance - Audience Insights - Drip Campaigns **Testing & Tracking** - Mailing List Management - Dashboards & Reporting - A/B Testing - Campaign Management - Design Management **Edit** - Pre-Made - Build - HTML **Intelligence** - Marketing Metrics - Predictive Modeling - Recommendation Engine **Platform Data** - Journey Reporting - Trends Reporting - Dashboards - Advanced Data Filtering **Page Optimization** - A/B Testing - Mobile Responsive - Web Analytics - Real-Time Analytics - Campaign Analytics - Reporting/Analytics **Analytics** - Forecasting - KPIs - Dashboards - Integration - Demand Forecasting - Third-Party Integration **Support Automation** - Intelligent Routing - Seamless Escalation - Transcripts - Self-Serve Support **Interaction** - Complex Query Handling - Natural Conversation - Understanding - Context Management - Customizability - Multi-Channel Management - Communication Management - Workflow Management **Additional Functionality** - Engagement Tracking - Contact Management - Customer Journey Mapping - Generative AI - API - A/B Testing - Lead Generation - Data Integration - Customer Activity Tracking - Activity Dashboard - Activity Tracking - Campaign Segmentation - Lead Capture - Contact Database - Campaign Management - Behavior Tracking - Real-Time Analytics - Email Management - Lead Qualification - Reporting & Statistics - Template Management - Alerts/Notifications - Predictive Analytics - Surveys & Feedback - Personalization - Campaign Planning - Third-Party Integrations - Behavioral Analytics - Email Tracking - Campaign Analytics - Customer Segmentation - Multi-Channel Communication - Lead Management - Channel Management - AI Copilot - Audience Targeting - GDPR Compliance - Customer Profiles - Customer Database - Multiple Data Sources - Event Triggered Actions - Tagging - Customizable Templates **Campaign Management** - Campaign Management - Workflow Management - Template Management **Task & Flow Management - AI Chatbots** - Scripted Dialogue & Decision Tree Support - Fallback Responses for Unknown Queries **Customers** - Targeting - Profiles - Analytics - Lead Gathering - Sales Conversion - Customer Service Analytics **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Logistics** - Analytics - Issues - Integrations - Shareable Link **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations - App Notifications - SMS Notifications - Web Notifications **Platform Additional Functionality** - Journey Mapping - Integrations - Automated Alerts **Integrations** - E-Commerce Integration - Email Marketing Integration - Domain Integration - Social Media Integration - Multi-Channel Marketing **Learning** - User Interaction Learning - Error Learning **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation **Customer Query Resolution - AI Customer Support Agents** - Automated Ticket Resolution - Contextual Response Generation - Sentiment Analysis - Knowledge Base Utilization - Multilingual Support **Agentic AI - Direct Mail Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Mailing Services Integration - Printing Services Integration **Agentic AI - AI Agents** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Mailer Templates - Data Import/Export - Mailing List Purchasing - Delivery Tracking - Event Triggered Actions - AI Copilot - Response Alerts - Generative AI - Mailing List Scrubbing - Reporting/Analytics **Social** - Social Sharing - Social Media Advertising - Drip Campaigns - Multi-Campaign **Multichannel** - Web - Email - Mobile **Deployment & Embedding - AI Chatbots** - API Access for Business System Integration - Web Widget & SDK Embedding **Content Generation** - Creativity - Content Accuracy **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation - Generative AI - Lead Generation **Customer Interaction Automation - AI Customer Support Agents** - Proactive Customer Outreach - Feedback Collection - Escalation Handling - Workflow Optimization **Agentic AI - Customer Journey Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance - AI/Machine Learning **Agentic AI - Retail Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Shelf Planning **Agentic AI - Conversational Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Multi-Language **Additional Functionality** - Multi-Channel Marketing - API - Drag & Drop - Communication Management - Event Triggered Actions - Multi-Language - Reporting/Analytics - Template Management - Geotargeting - Customer Journey Mapping - Subscriber Management - Generative AI - Visual Workflow Management - Authentication - Conversion Tracking - Behavior Tracking - Engagement Tracking - Contact Management - AI Copilot - Campaign Management - Notification Editor - Workflow Automation **Additional Functionality** - Customizable Fields - API - Real-Time Notifications - Lead Nurturing - Human Handover - Lead Management - Product Recommendations - Customer Experience Management - SMS Messaging - Appointment Management - Chat/Messaging - Real-Time Monitoring - Lead Distribution - Campaign Segmentation - Data Import/Export - A/B Testing - Real-Time Data - Real-time Conversations - Customizable Branding - Lead Qualification - Template Management - Autoresponders - Contact Database - Customer Segmentation - One-to-One Messaging - Communication Management - Campaign Management - Activity Dashboard - Lead Capture - Appointment Scheduling - Reporting & Statistics - Event Triggered Actions - Chatbot - Group Messaging - AI Copilot - Customer Database - Multi-Channel Communication - Email Automation - Surveys & Feedback - CRM - Engagement Tracking **Additional Functionality** - Sales Activity Management - Business Intelligence - Heatmaps - Customer Experience Management - Price Optimization - Dynamic Pricing - Supplier Management - Predictive Analytics - Customer Data Management - Retail Analytics - Competitive Benchmarking - Conversion Rate Optimization - Reporting/Analytics - Trend Analysis - Performance Metrics - Personalization and Recommendation - Sales Analytics - Supply Chain Management - AI Copilot - Customer Touchpoints - eCommerce Management - Integration Management - Invoice Management - Retail Inventory Management - Customizable Reports - Distributor Management - Space Management - Data Visualization - Order Management - Merchandising - For eCommerce - Retail Management - For Retail - Retail auditing - Brand Management - Data Classification - Sales Automation - Collaboration Tools - Real-time Alerts - Data Governance - Behavior Analytics **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics - Behavior Analytics - Real-Time Analytics - Campaign Analytics - Website Analytics - Visual Analytics - Sales Analytics **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Admin & Configuration - AI Chatbots** - No-Code Conversation Design **System** - API Flexibility - Update Frequency and Utility - Cross-Platform Compatibility - Software Integration **Agentic AI - Landing Page Builders** - Cross-system Integration **Agentic AI - Email Template Builder** - Autonomous Task Execution - Cross-system Integration **Additional Functionality** - Campaign Segmentation - Form Builder - Contact Management - Website Management - API - Drip Campaigns - Email Marketing - Event Triggered Actions - Website Publishing Options - Engagement Tracking - Email Management - Customizable Branding - Template Management - Conversion Rate Optimization - Alerts/Notifications - Customizable Forms - SEO Management - Real Time Editing - Conversion Tracking - Campaign Management - Forms Management - Widgets - Lead Management - Customizable Fields - Activity Dashboard - Autoresponders - WYSIWYG Editor - CRM - Activity Tracking - Design Management - Content Management - Responsive Web Design - Reporting & Statistics - Lead Capture - AI Copilot - Customer Segmentation - Web Forms **Platform** - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Lead Generation - Content Management - Lead Management - List Management - Mobile Access **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance **Agentic AI - AI Chatbots** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Campaign Planning **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - Social Media Integration **Automation** - Customer Interaction Automation - Feedback Collection - Document Processing **Autonomy** - Independent Decision Making - Adaptive Responses - Task Execution - Problem Solving **Additional Functionality** - Social Promotion - Customizable Branding - Monitoring - CRM - Reporting & Statistics - Live Chat - Customer Journey Mapping - Generative AI - Mass Texting - Drag & Drop - Email Templates - Automated Scheduling - Campaign Scheduling - AI Copilot - Social Media Monitoring - Activity Dashboard - Lead Capture - Customizable Templates - Marketing Automation - Event Triggered Actions - Marketing Calendar - Customizable CTAs - Multi-Channel Communication - Data Import/Export - Lead Qualification **Monitoring & Improvement - AI Chatbots** - Feedback-Driven Response Optimization **Reliability & Safety - AI Chatbots** - Guardrails & Content Controls **Additional Functionality** - Autoresponders - Configurable Workflow - Natural Language Processing - Customizable Branding - Sentiment Analysis - Real-Time Analytics - Pre-Configured Bot - Activity Dashboard - Live Chat - Real-Time Monitoring - Code-free Development - Reporting & Statistics - Speech Recognition - Drag & Drop - Reporting/Analytics - Generative AI - Customer Service Analytics - Chatbot - Intent Recognition - Lead Capture - Multi-Channel Communication - Search/Filter - Visual Analytics - AI Copilot - Chat/Messaging - CRM - Chat Transcript - Performance Metrics - Contextual Guidance - Natural Language Search - Monitoring - Speech Synthesis - Real-Time Notifications - Customer Database - API - For Developers - Customer Segmentation - Alerts/Escalation - Engagement Tracking ## Top ContactPigeon Alternatives - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,242 reviews) - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,398 reviews) - [HubSpot Marketing Hub](https://www.g2.com/products/hubspot-marketing-hub/reviews) - 4.4/5.0 (14,244 reviews)