--- title: ContactPigeon Reviews meta\_title: 'ContactPigeon Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 290 reviews by the users' company size, role or industry to find out how ContactPigeon works for a business like yours. aggregate\_rating: rating\_value: 4.9 review\_count: 290 scale: '5' date\_modified: '2026-08-08' parent\_category: name: Marketing url: https://www.g2.com/categories/marketing --- # ContactPigeon Reviews & Product Details Visit Website ContactPigeon empowers retailers to build interactions that resonate deeply with their customers. By unifying real-time customer data with advanced AI and automation engines, we enable businesses to scale their engagements across channels effectively while cultivating enduring customer loyalty through every step of the customer journey. The platform is built around two core components. The Omnichannel Customer Engagement solution enables retailers to manage and execute marketing campaigns across multiple built-in messaging channels, ensuring consistency and relevance in every customer interaction. Our powerful Customer Data Platform (CDP) collects, analyzes, and uses customer data to create automated, personalized experiences at scale. Together, these components provide a comprehensive solution for retailers looking to build meaningful, lasting relationships with their audience. The ContactPigeon suite offers a robust set of features, including: • Automated customer journey orchestration that ensures a cohesive and seamless experience across all touchpoints and channels • Built-in messaging channels and campaign manager that covers email, mobile (sms / WhatsApp / Viber), push notifications, pop-ups, forms, chatbot, and direct mails • BI tools for real-time analytics and customizable dashboards for deep insights into customer behavior and campaign performance • AI-driven product recommendations and RFM analysis to enhance the shopping experience and predict the at-risk customers • Advanced customer segmentation and clustering capabilities to segment your audience effectively, enabling targeted marketing that resonates with specific groups * * * Product Website ContactPigeon Seller [ContactPigeon](https://www.g2.com/sellers/contactpigeon) Discussions [ContactPigeon Community](https://www.g2.com/products/contactpigeon/discuss) Languages Supported Greek, English Solution Type All-in-One Overview by George Mirotsos (Co-Founder, CEO at ContactPigeon - We're hiring!) Show More ## Value at a Glance Averages based on real user reviews. ### Time to Implement 1 month [ View More Pricing Information ](https://www.g2.com/products/contactpigeon/pricing) ## ContactPigeon Integrations (1) What do users say about integrations? Verified by ContactPigeon [ ![Product Avatar Image](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Product Avatar Image") Apifon ](https://www.g2.com/products/apifon/reviews) Show More ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") AA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 6/18/2025 "Practical support and useful automations for our eCommerce" 4.5/5 What do you like best about ContactPigeon? The hands-on support has been particularly helpful. Our account manager has been fantastic, guiding us through training sessions and offering help over the phone when needed. The platform itself is flexible enough to support various automations we use, like cart abandonment and post-purchase flows. Review collected by and hosted on G2.com. What do you dislike about ContactPigeon? The user interface can be a bit confusing, especially for newer users. That’s why we are so pleased with the immediate and direct support team. Review collected by and hosted on G2.com. What problems is ContactPigeon solving and how is that benefiting you? ContactPigeon has helped us streamline our customer communication through automated flows like cart abandonment and post-purchase emails. Segmentation allows us to target more effectively without having to spend too much time on manual work. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic MK maria k. eshop manager Mid-Market (51-1000 emp.) 12/19/2024 "A flexible solution for marketing automation" 5/5 What do you like best about ContactPigeon? We’ve been collaborating for 4 years. We have the basic automated workflows activated, but we are always willing to explore more. Often, we use pop-ups with custom code because it saves us time since we don’t have to manually enable or disable them, allowing us to communicate offers on our site. Review collected by and hosted on G2.com. What do you dislike about ContactPigeon? Since we are mainly utilizing the basic functions, we have not fully explored all the advanced features. Review collected by and hosted on G2.com. What problems is ContactPigeon solving and how is that benefiting you? Recently, we started creating segmented lists to divide users into categories because we wanted to personalize our messages and run automation flows. In the past, we also used custom landing pages in our physical stores so that visitors could sign up. We are currently discussing launching Viber/SMS campaigns. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic MS Maria S. Ecommerce and Digital Marketing Manager Mid-Market (51-1000 emp.) 12/6/2024 "Better customer engagement and results with personalized automation" 5/5 What do you like best about ContactPigeon? ContactPigeon’s platform has made combining automation with personalized touches so much easier. The platform lets us craft effective messages, and our targeted campaigns have been very successful. Features like automated promotions, cart reminders, and browse abandonment emails have made a big difference, resulting in click-through rates and engagement levels that went beyond our expectations. Review collected by and hosted on G2.com. What do you dislike about ContactPigeon? Our time with ContactPigeon has been great, so there’s not much to say here. Review collected by and hosted on G2.com. What problems is ContactPigeon solving and how is that benefiting you? ContactPigeon has helped us improve how we connect with our customers. Since we started working with the platform, we have reached a lot of new, unknown users, converting them into customers. Moreover, the dynamic content and the personalized campaigns have helped us grow deeper connections and seize more opportunities. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic SC Stella C. Marketing Assistant Small-Business (50 or fewer emp.) 2/22/2025 "Bringing everything—emails, automation, pop-ups, and push notifications—into one place" 5/5 What do you like best about ContactPigeon? Since we started using ContactPigeon in July 2024, we’ve seen a significant boost in our revenue thanks to its powerful automated features. We’ve activated a lot of different automated flows both for email and on-site retargeting—all of which have been highly effective. Our campaigns have also performed well. Review collected by and hosted on G2.com. What do you dislike about ContactPigeon? The loading times in some features could be better but other than that it’s been a very effective tool for us. Review collected by and hosted on G2.com. What problems is ContactPigeon solving and how is that benefiting you? ContactPigeon has helped us automate and optimize our marketing strategy effortlessly. With everything in one place, we can easily manage automation, emails, pop-ups, and push notifications. We value that we’re constantly in discussions for new implementations, and the team is super proactive in making things happen. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Voula K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Voula K.") VK Voula K. Assistant manager Small-Business (50 or fewer emp.) 3/26/2025 "A team quick to assist, providing valuable support" 4.5/5 What do you like best about ContactPigeon? As an organization, our primary use of ContactPigeon is sending out communications and designing landing pages for our initiatives. The platform is very helpful when it comes to connecting with our audience and their help with our new site was valuable. Overall, the team’s expertise and responsiveness make ContactPigeon a great partner. Review collected by and hosted on G2.com. What do you dislike about ContactPigeon? No issues to mention here, we are very happy with the platform and the support team. Review collected by and hosted on G2.com. What problems is ContactPigeon solving and how is that benefiting you? ContactPigeon is helping us organize our newsletters and communications. We recently designed a sign-up pop-up and a few landing pages, and we are sure that these campaigns will turn out great. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic GS Garyfallia S. Brand Manager Small-Business (50 or fewer emp.) 12/18/2024 "A platform with a lot of tools to increase sales" 5/5 What do you like best about ContactPigeon? We’ve set up automated flows for cart/browse abandonment and welcome emails, which have been running smoothly ever since. And automated push notifications have been a real highlight—they bring people back to our store and turn them into customers. It’s simple, and it wor Review collected by and hosted on G2.com. What do you dislike about ContactPigeon? If we had to pick one thing, having a more modern interface would be nice. And sometimes it lags more than it should. Review collected by and hosted on G2.com. What problems is ContactPigeon solving and how is that benefiting you? We don’t have to stress about keeping customers engaged anymore. Automation does the heavy lifting, increasing our revenue in the meantime. Our Single’s Day campaign generated a lot of revenue, that’s just one example of how the platform has been helping us grow. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Mid-Market (51-1000 emp.) 3/24/2025 "Helpful tool to boost engagement and sales for agencies" 4.5/5 What do you like best about ContactPigeon? ContactPigeon has everything we need to manage different marketing campaigns for different clients. We use automations like replenishment reminders, wishlists, best sellers, and new arrivals to communicate and engage. Viber messages and pop-ups for recommendations are very direct channels and perform well. Review collected by and hosted on G2.com. What do you dislike about ContactPigeon? Some features could be more user-friendly, especially for customization. However, the platform is powerful, and any challenges are easy to work around. Review collected by and hosted on G2.com. What problems is ContactPigeon solving and how is that benefiting you? ContactPigeon helps us automate and personalize marketing for our clients increasing engagement. Landing pages for major campaigns, like Black Friday and seasonal offers, make promotions easier to manage and help organize marketing activities. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Giannis K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giannis K.") GK Giannis K. Data-Driven Marketing Specialist Mid-Market (51-1000 emp.) 2/19/2025 "A flexible and customizable platform even for more advanced eCommerce needs" 5/5 What do you like best about ContactPigeon? ContactPigeon’s extensive automation capabilities are tailored to our needs, so we use every available feature for a complete eCommerce strategy. For example, we have launched customized landing pages and pop-ups with interactive elements like dropdowns. Moreover, we use a lot of different custom automations and currently, we are in the process of integrating our ERP with the platform, for even more complex implementations. Review collected by and hosted on G2.com. What do you dislike about ContactPigeon? Our only issue is that sometimes the platform takes more time than anticipated to load. Other than that, we are satisfied with the collaboration. Review collected by and hosted on G2.com. What problems is ContactPigeon solving and how is that benefiting you? The platform has organized our multi-channel campaigns, while streamlining operations on a daily basis. Thus, we have improved our performance, increasing sales and upsell opportunities. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Apparel & Fashion](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Apparel & Fashion") AA Verified User in Apparel & Fashion Small-Business (50 or fewer emp.) 5/28/2025 "A great platform that increases engagement with visually appealing emails" 5/5 What do you like best about ContactPigeon? ContactPigeon’s platform offers a variety of possibilities for our company. We have established different automations, pop-ups, and anything related to Viber. Since we’ve started using the platform, we have seen great results, and the platform itself is user-friendly. It allows us to create campaigns quickly and easily. Review collected by and hosted on G2.com. What do you dislike about ContactPigeon? We don’t have anything negative to say about the platform, we are satisfied with it and the team behind it, which is always there when we need help. Review collected by and hosted on G2.com. What problems is ContactPigeon solving and how is that benefiting you? We have seen increased engagement and conversions since adapting various automations such as product recommendation, wishlight, welcome, etc., and pop-ups. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic CT Christiana T. Digital Marketing Specialist Enterprise (\> 1000 emp.) 11/8/2024 "Great omnichannel platform for engagement and multichannel reach" 5/5 What do you like best about ContactPigeon? We’ve been using ContactPigeon since the summer of 2021 and are satisfied with the platform. The wide range of automation options has allowed us to reach customers more effectively, and the analytics tools give us valuable insights into campaign performance. Review collected by and hosted on G2.com. What do you dislike about ContactPigeon? An issue we ran into with the platform is that sometimes it may freeze up and take longer than needed. Due to this, we need to redo the steps from the beginning, which disrupts our workflow and can lead to lost time and productivity. Review collected by and hosted on G2.com. What problems is ContactPigeon solving and how is that benefiting you? We are actively managing the account, especially with pop-ups that promote offers, typically over the weekend, often featuring countdowns. Through the platform, we frequently send out automated and manual campaigns, including basic offers and coupons, as well as push notifications. Our efforts in email marketing have significantly improved, showing a notable increase in engagement and strategic outreach to customers. This proactive approach is helping drive better visibility for promotions and enhancing overall customer interaction with the brand. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Questions about ContactPigeon? Ask real users or explore answers from the community Get practical answers, real workflows, and honest pros and cons from the G2 community or share your insights. [ Ask about ContactPigeon ](https://www.g2.com/products/contactpigeon/discussions/new) GU Guest User What is ContactPigeon used for? 0 Upvotes 0 [ Join the conversation ](https://www.g2.com/discussions/what-is-contactpigeon-used-for) [ View all Discussions ](https://www.g2.com/products/contactpigeon/discuss) ## Pricing Insights Averages based on real user reviews. ### Time to Implement 1 month ### Return on Investment 6 months ### Perceived Cost $$$$$ [ View More Pricing Information ](https://www.g2.com/products/contactpigeon/pricing) ContactPigeon Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_50828ef2b93af30b29edd9061533c3b9/activecampaign.jpg "Product Avatar Image") ActiveCampaign 4.4/5(14,779) [ Compare Now ](https://www.g2.com/compare/activecampaign-vs-contactpigeon) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_c5eaa3c924d805ec84037adc0b148f56/insider-one.png "Product Avatar Image") Insider One 4.8/5(1,415) [ Compare Now ](https://www.g2.com/compare/contactpigeon-vs-insider-one) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_74390118cdf58a60fb81adaaefdb6287/hubspot-marketing-hub.png "Product Avatar Image") HubSpot Marketing Hub 4.4/5(14,912) [ Compare Now ](https://www.g2.com/compare/contactpigeon-vs-hubspot-marketing-hub) ##### ##### ContactPigeon Features Integration Data Import & Export Tools Platform User, Role, and Access Management Performance and Reliability Email Marketing Building and Personalizing Emails Sending Outbound Emails Manage Email Deliverability Online Marketing Landing Pages and Forms Dynamic Content A/B Testing [ View More Features ](https://www.g2.com/products/contactpigeon/features) ## 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