# ContactPigeon Reviews **Vendor:** ContactPigeon **Category:** [Marketing Automation Software](https://www.g2.com/categories/marketing-automation) **Average Rating:** 4.9/5.0 **Total Reviews:** 280 ## About ContactPigeon ContactPigeon empowers retailers to build interactions that resonate deeply with their customers. By unifying real-time customer data with advanced AI and automation engines, we enable businesses to scale their engagements across channels effectively while cultivating enduring customer loyalty through every step of the customer journey. The platform is built around two core components. The Omnichannel Customer Engagement solution enables retailers to manage and execute marketing campaigns across multiple built-in messaging channels, ensuring consistency and relevance in every customer interaction. Our powerful Customer Data Platform (CDP) collects, analyzes, and uses customer data to create automated, personalized experiences at scale. Together, these components provide a comprehensive solution for retailers looking to build meaningful, lasting relationships with their audience. The ContactPigeon suite offers a robust set of features, including: • Automated customer journey orchestration that ensures a cohesive and seamless experience across all touchpoints and channels • Built-in messaging channels and campaign manager that covers email, mobile (sms / WhatsApp / Viber), push notifications, pop-ups, forms, chatbot, and direct mails • BI tools for real-time analytics and customizable dashboards for deep insights into customer behavior and campaign performance • AI-driven product recommendations and RFM analysis to enhance the shopping experience and predict the at-risk customers • Advanced customer segmentation and clustering capabilities to segment your audience effectively, enabling targeted marketing that resonates with specific groups ## ContactPigeon Pros & Cons **What users like:** - Users value the **automation efficiency** of ContactPigeon, enhancing communication and boosting customer engagement and revenue. (69 reviews) - Users commend the **efficacy of automation** in ContactPigeon, resulting in increased revenue and seamless campaign management. (65 reviews) - Users highly value the **customer engagement tools** in ContactPigeon, enhancing communication and improving business results. (49 reviews) - Users value the **efficient and effective email marketing tools** of ContactPigeon, enhancing campaign performance and client satisfaction. (42 reviews) - Users value the **diverse features** of ContactPigeon, facilitating impactful campaigns through powerful tools and automation. (42 reviews) - Users value the **exceptional customer support** of ContactPigeon, ensuring smooth experiences and effective campaign management. (38 reviews) - Automation Features (37 reviews) - Users find ContactPigeon’s **ease of use** invaluable, simplifying audience engagement through automation and efficient campaign management. (37 reviews) - Engagement (36 reviews) - Personalization (35 reviews) **What users dislike:** - Users face a **learning curve** with ContactPigeon, finding some advanced features and segmentation challenging to master. (18 reviews) - Users experience **slow performance** with ContactPigeon, especially when loading large campaign lists and segments. (16 reviews) - Users notice **slow loading times** with larger campaigns and segments, which can affect their overall experience. (14 reviews) - Users find that **high complexity** in setup and navigation can hinder the experience, requiring significant support assistance. (10 reviews) - Users find the **complexity of the automation builder** and setup process can hinder effective campaign management. (9 reviews) - Users find the **interface confusing and outdated** , making it challenging to navigate and test new features. (9 reviews) - Users find the **steep learning curve** of ContactPigeon challenging initially, but resources are available for assistance. (8 reviews) - Users note that **ContactPigeon can be time-consuming** , particularly in completing technical fixes and setting up new segments. (8 reviews) - Users report **delay issues** during the integration process, causing initial confusion before achieving smooth functionality. (7 reviews) - Campaign Issues (6 reviews) ## ContactPigeon Reviews ### 1. Consistently Strong Email Campaign Performance with Easy Automations **Rating:** 5.0/5.0 stars **Reviewed by:** Charalampos A. | Business Strategist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about ContactPigeon?** We mainly use ContactPigeon to send email campaigns on behalf of our multiple clients, both automated and bulk. They have been performing consistently well with strong open rates, especially in automated journeys. The setup for automations is straightforward, and once things are live, they run effectively. **What do you dislike about ContactPigeon?** Despite the overall quality, at times, the platform feels a bit outdated in certain areas. For example, scheduling future campaigns can be confusing. **What problems is ContactPigeon solving and how is that benefiting you?** Automating our clients’ emails is a very handy tool, saving time and ensuring consistency. Also, one of the major advantages is the very responsive and knowledgeable support team, which is very important for us. Great collaboration in all aspects. ### 2. A reliable lifecycle marketing platform that consistently drives results **Rating:** 5.0/5.0 stars **Reviewed by:** Ventsislav T. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 13, 2023 **What do you like best about ContactPigeon?** What stands out most is how effectively the platform enables lifecycle automation and multi-channel engagement. Across multiple ecommerce clients we manage, ContactPigeon is primarily used to activate behavioral automations such as abandoned cart recovery, browse abandonment reminders, product recommendations, and upsell flows. These automations help convert existing traffic that would otherwise be lost. The platform also makes it easy to combine email campaigns, push notifications, and on-site messaging, such as pop-ups, giving brands several ways to reconnect with customers throughout their journey. Another strong advantage is how quickly marketing teams can launch campaigns through tools like landing pages and onsite promotions without needing development resources. Overall, it helps retailers structure their customer lifecycle marketing and extract more value from the traffic they already have. **What do you dislike about ContactPigeon?** The only drawback we’ve encountered is a small reporting detail related to currency conversion. In some revenue reports, euro and leva prices can occasionally appear together, which can require a quick manual check when reviewing performance. **What problems is ContactPigeon solving and how is that benefiting you?** The majority of our accounts that use ContactPigeon’s platform have activated features that boost their sales and customer retention. The solution has also increased significantly their website traffic and customer engagement. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 3. ContactPigeon Powers Lifecycle Automation and High-Performing Campaigns **Rating:** 4.5/5.0 stars **Reviewed by:** Ioanna L. | Web Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2026 **What do you like best about ContactPigeon?** With ContactPigeon, we can manage our clients’ lifecycle automations through different touchpoints. We’ve been running various automated flows, including abandoned cart recovery, browse abandonment, price-drop alerts, and product recommendations. Push notifications and pop-ups have also been performing well, helping increase traffic, subscribers or even bring people back to the site. **What do you dislike about ContactPigeon?** The reporting and the ContactPigeon/Meta ads feature could be a little easier to navigate. Other than that, it was an interesting take, and we had a positive experience. **What problems is ContactPigeon solving and how is that benefiting you?** The platform helps automate important stages of the customer journey that would otherwise be chaotic. We are also exploring additional use cases like birthday campaigns and reactivation flows that could further help our clients. ### 4. Unified Engagement Campaigns in One Powerful Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Chrysanthi K. | Customs Broker, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2026 **What do you like best about ContactPigeon?** ContactPigeon has helped us bring all our engagement campaigns under one platform. We actively use automated flows like abandoned cart, browse abandonment, welcome series, on-site pop-ups, email campaigns, and, more recently, push notifications. Being able to coordinate all these touchpoints from one platform has improved consistency in our communication and reduced reliance on multiple tools. **What do you dislike about ContactPigeon?** The main challenge for us is the complexity of setting up automations, it can be a little tricky trying to build advanced flows on your own. However, we have great communication with the support team, and they are always there to help us. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon helps us manage customer communication and relationships more systematically. We now run structured automations, which in turn have improved response rates and reduced manual work. ### 5. User-friendly & versatile marketing automation platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Victoria H. | Digital marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2020 **What do you like best about ContactPigeon?** The platform’s flexibility allows us to make full use of its features and support our goals. The solution fits naturally into our day-to-day marketing activity, helping us focus on creating meaningful experiences for our audience and profitable campaigns. From automated email campaigns to landing pages, everything runs on autopilot with targeted communications and timely campaigns. **What do you dislike about ContactPigeon?** So far, everything has been running smoothly, and we’ve been very satisfied with the platform and the team. If I had to mention anything here, it would be that when creating push notifications, a preview would be helpful, instead of having to launch a test campaign. **What problems is ContactPigeon solving and how is that benefiting you?** Segmentation has proven to be a valuable feature for us because it helps us better understand our audience and create distinct personas based on behavior and interests. Delivering more relevant, personalized campaigns and design experiences that feel tailored to each user has been important for our strategy since starting to work with ContactPigeon. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 6. Flexible Automation and Segmentation That Streamlines Our Newsletters and Landing Pages **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about ContactPigeon?** We use the platform for newsletters and landing pages, which have helped us keep everything in one place instead of using multiple tools for all three accounts. There is flexibility around automation and segmentation, especially for our timely and personalized customer journeys. Being able to create targeted segments and trigger campaigns based on behavior has made our communication much more efficient, keeping our subscribers loyal. **What do you dislike about ContactPigeon?** The main issue that we have faced is the speed of some technical implementations. Sometimes integrations take longer than expected. But overall, it’s not a big issue, and we are satisfied with the team and the platform. **What problems is ContactPigeon solving and how is that benefiting you?** With ContactPigeon, we can automate most of our campaigns, especially for repeat purchases and retention. This has helped us stay consistent with our communication and match exactly what our customers need, rather than sending generic campaigns that don’t generate results. ### 7. ContactPigeon Drives Revenue with High-Converting On-Site Popups and Multichannel Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Angelos P. | Manager Digital Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2026 **What do you like best about ContactPigeon?** ContactPigeon directly contributes to our revenue with multiple channels. On-site popups, especially, are a top channel for our client, performing very well with steady conversions. What is more, the platform also makes it easy for multi-channel engagement through email, push notifications, and on-site messages. **What do you dislike about ContactPigeon?** Most delays usually come from our side because evaluating and approving new implementations can take time internally, so we cannot always try new ideas as quickly as we would like. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon helps us turn our client’s website visitors into buyers with n-site pop-ups (which are currently our strongest revenue-generating channel). We also run some basic automations, like browse abandonment and new arrivals campaigns, for recovering lost revenue. We plan to activate price drop notifications very soon, and we expect that it will further improve conversions. ### 8. Creating and managing email campaigns has become easier **Rating:** 5.0/5.0 stars **Reviewed by:** Maria T. | E-commerce Co ordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2022 **What do you like best about ContactPigeon?** In our collaboration with ContactPigeon, we’ve found email the most helpful for our business. We’ve been managing different touchpoints like onsite messages, push notifications, and newsletters from the same platform for many years, which helps us keep things more consistent. Segmentation is also useful when we want to target users based on behavior, especially for email campaigns. **What do you dislike about ContactPigeon?** We’ve encountered some delays, but it is not a big issue. The team is always there to assist us, and the platform has been great. **What problems is ContactPigeon solving and how is that benefiting you?** It reduces the complexity of running campaigns. We can plan, execute, and adjust everything in one place. This helps us stay more organized, react faster, and prompt users to move on with their purchases, reducing abandonment. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 9. Omnichannel Automation with Real-Time Analytics and Awesome Support **Rating:** 4.5/5.0 stars **Reviewed by:** Vikrant P. | Senior Software Engineer, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 07, 2026 **What do you like best about ContactPigeon?** ContactPigeon is an omnichannel marketing automation platform, and it also comes with pre-built marketing recipes. On top of that, it has an excellent real-time analytics system and awesome support. **What do you dislike about ContactPigeon?** I used it for my Shopify store, and ContactPigeon has very high pricing. I also found it can get complex when setting up automation, which made the overall setup feel more difficult than I expected. **What problems is ContactPigeon solving and how is that benefiting you?** I use the ContactPigeon app for my Shopify store, and it helps me sort fragmented customer data while also addressing low customer engagement. I can reach customers through email, SMS, push notifications, on-site popups, and more. ### 10. Automations and Dynamic Coupons That Drive More Orders **Rating:** 5.0/5.0 stars **Reviewed by:** Vasileios K. | REGIONAL CRM SUPERVISOR, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about ContactPigeon?** We run different automations, and we have seen an increase in orders and customer returns. Dynamic coupons through pop-ups also help capture new subscribers and turn them into buyers. Another thing we use quite a bit is custom landing pages, where we pass information that makes the experience more relevant when someone lands on a campaign page. **What do you dislike about ContactPigeon?** If I had to mention one thing it would be that more advanced features are complex and we need help from our account manager. **What problems is ContactPigeon solving and how is that benefiting you?** Using ContactPigeon’s platform has helped us keep consistent communication with our clients. We send emails roughly every couple of days, and through automations, we have seen an increase in sales and orders. ### 11. Reliable Automation Driving E-Shop Revenue with ContactPigeon **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2026 **What do you like best about ContactPigeon?** We’ve been partners with ContactPigeon since 2020, and we rely on their platform a lot. We run automated email flows, both mass and personalized newsletters, push notifications, and pop-ups. In general, the automation flows work reliably, and much of our e-shop revenue is generated directly from the ContactPigeon channels **What do you dislike about ContactPigeon?** The reporting can sometimes feel overwhelming, especially when trying to compare performance across different channels in one view, but we have a great support team to help us navigate the dashboards. **What problems is ContactPigeon solving and how is that benefiting you?** Our biggest challenge is generating revenue without relying on ads, and ContactPigeon helps us on that account. We communicate with our customer base through automation and targeted campaigns effectively, maintaining steady online sales through a structured approach. ### 12. A great product to run your business. **Rating:** 4.5/5.0 stars **Reviewed by:** Anta K. | Digital Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** December 06, 2022 **What do you like best about ContactPigeon?** We’ve been working with ContactPigeon since 2020, and there are so many things that we can do. What stands out most for us is how effective the pop-ups are, especially this past year, where we’ve seen great performance in orders and revenue. Email campaigns also contribute a solid amount of revenue, and the team has helped us build transactional emails for our beauty consultant service, which streamlined communication with customers. **What do you dislike about ContactPigeon?** When we want to test something new, we are getting lost in the interface. Of course the team helps with that, so it’s more of a minor inconvenience. **What problems is ContactPigeon solving and how is that benefiting you?** The biggest impact is how much easier it is to capture leads and convert them into customers. Pop-ups bring in a steady flow of new subscribers, and our email channel has become a dependable revenue source. We’re also exploring Menura, their AI agent, which looks promising for improving onsite interaction and guiding visitors more efficiently. **Official Response from Zeta Koutsoumpa:** > Thank you for taking the time to share your review of ContactPigeon. We appreciate your feedback and value your opinion as it helps us improve our services. ### 13. A completely positive experience with a platform that supports both standard and customized automations **Rating:** 5.0/5.0 stars **Reviewed by:** John P. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 09, 2023 **What do you like best about ContactPigeon?** What we appreciate most is how well the platform handles our mix of standard and specific automations. Apart from the usual flows like cart, browse, and wishlist recovery, we’ve built several more advanced journeys that fit our business needs. One example is the flow that identifies customers who haven’t reordered and sends them a gentle reminder with a coupon. Another one we rely on is the “Asked Back in Stock” setup, where an out-of-stock product triggers a pop-up so visitors can request a notification. These have worked surprisingly well for us. **What do you dislike about ContactPigeon?** At times, setting up more unusual automations takes a bit of coordination with the support team. It’s not a blocker, but it means we plan ahead when we want to build something more complex. **What problems is ContactPigeon solving and how is that benefiting you?** Very high quality and excellent depth in the analytics and we now have a complete picture of the profile of our clientele. Finally, all this is sealed with the impeccable and exemplary cooperation with the company's account manager. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 14. Exceptional Adaptability and Support for Our Unique Business Needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2025 **What do you like best about ContactPigeon?** What has stood out for us since 2022 is how well the platform adapts to our business and workflow, even though we don’t run a typical eCommerce site. We mainly promote services, events, and our franchise program. ContactPigeon helped us build automations that support these needs and that was extremely responsive. The team is present whenever we needed custom opt-in preferences or changes in our signup flows. In general, our campaigns and push notifications perform consistently well for us, especially on engagement, like open and click rates. **What do you dislike about ContactPigeon?** Because our website is not product-driven, we sometimes reach the limits of what we can automate compared to a full eCommerce setup, but that’s just the nature of our model. Still, it would be great to have a few more ready-made use cases tailored to services or event-based businesses. **What problems is ContactPigeon solving and how is that benefiting you?** The biggest value has been centralizing our communications and automating journeys. We also use bilingual pop-ups for on-site retargeting, and campaigns that help us reach the right people at the right time. Additionally, we recently activated the Menura AI agent, and we are very interested to see its performance. ### 15. An ideal customer engagement platform with a lot of capabilities **Rating:** 5.0/5.0 stars **Reviewed by:** Andy R. | CRM / Digital Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 07, 2022 **What do you like best about ContactPigeon?** Apart from the traditional marketing activities, we’ve also enabled QR codes across all our stores. We’ve also activated ContactPigeon’s CDP, with detailed dashboards that help us better understand our customers and overall performance. Moreover we rely on a wide range of features to reach and engage our customers more effectively. We also saw a demo of the Menura AI agent and it seems very interesting. **What do you dislike about ContactPigeon?** So far, our collaboration has been smooth, and the team has also been consistently supportive and responsive. At times, we may experience some lags when creating large segments and updating lists. **What problems is ContactPigeon solving and how is that benefiting you?** With ContactPigeon’s platform, we can view real-life results and analyze our customers' behaviour. We use various features, such as 2-way QR codes, dynamic pop-ups, newsletters, and much more. Through these features, we have increased our conversions and enrich our client base all these years, seeing continuous growth. ### 16. Omnichannel automations that reduce workload **Rating:** 5.0/5.0 stars **Reviewed by:** Ioannis T. | Email Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** May 26, 2023 **What do you like best about ContactPigeon?** We have been with ContactPigeon for years, and automation has been our biggest asset. Email flows and segmentation are important for our strategy and our marketing plan. It’s one of the best software for managing and sending emails, and orchestrating automated sequences that bring sales. **What do you dislike about ContactPigeon?** There isn’t something negative. If anything, I would like to build even more advanced automation flows, but I haven’t had the chance. **What problems is ContactPigeon solving and how is that benefiting you?** From the beginning of our collaboration, we have taken another level to our strategy. We are able to communicate to our audience personalized messages meeting all of their needs. This way, our brand is constantly on their minds. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 17. A strong customer support team with plenty of ideas and suggestions **Rating:** 5.0/5.0 stars **Reviewed by:** Vangelis R. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2022 **What do you like best about ContactPigeon?** We’re thrilled with the platform and with our account manager. Besides building campaigns that actually feel targeted, we are always discussing new things to implement. In general, we use ContactPigeon for newsletters, pop-ups, and automated flows, and the segmentation options have helped us create more relevant lists for advanced and unique communications. **What do you dislike about ContactPigeon?** Overall, we are satisfied with the platform and the team behind it, but unfortunately, it has a steep learning curve. **What problems is ContactPigeon solving and how is that benefiting you?** We have improved retention and engagement through smarter segmentation and automated communication. Also, setting up structured, automated flows that run in the background has made our marketing more consistent. Plus, we’re using pop-ups to support lead capture, and they’ve been very effective over time. ### 18. An easy platform for running multichannel campaigns **Rating:** 4.5/5.0 stars **Reviewed by:** Danai P. | Digital Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2025 **What do you like best about ContactPigeon?** ContactPigeon’s platform has made it easier to run multiple channels from one place. Most of our work revolves around planning and executing email campaigns, push notifications, and pop-ups, and the platform allows us to coordinate those without constantly switching tools. **What do you dislike about ContactPigeon?** There are moments when the interface feels a bit slow, especially when loading larger campaign lists or reports. However, it is not a major issue. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon has helped us power up our marketing, and easily manage our outreach. With all of these benefits, we can have better engagement, more conversions, and a marketing strategy that works. ### 19. Useful Features That Boost Customer Engagement **Rating:** 5.0/5.0 stars **Reviewed by:** Dimitris S. | Ecommerce Administrator, Enterprise (> 1000 emp.) **Reviewed Date:** March 18, 2026 **What do you like best about ContactPigeon?** The platform provides various useful features for our business. We use browse and cart reminders that help us reach out to our customers and pop-ups for new leads. Another feature that we use is personalized and custom landing pages, making the experience more relevant for the user. **What do you dislike about ContactPigeon?** All the features have helped us improve, although a more user-friendly interface would be a great addition. **What problems is ContactPigeon solving and how is that benefiting you?** With ContactPigeon, we can engage, convert, and follow up with customers in a much smoother and quicker way. Also, tracking the performance of our channels in the same place is very helpful. ### 20. ContactPigeon’s GDPR compliance makes for a reliable marketing partner **Rating:** 5.0/5.0 stars **Reviewed by:** Apostolos K. | E-commerce Specialist, Enterprise (> 1000 emp.) **Reviewed Date:** September 10, 2025 **What do you like best about ContactPigeon?** Our collaboration with ContactPigeon has been very strong since May 2023, although Mistore has been a customer since 2020. From the beginning, we appreciated how the platform adapts to our strict GDPR requirements and we’ve created custom landing pages as a Preference Center. In general, the team has supported us with multiple custom developments and our communication is consistent as the team is always there to help us with frequent changes on our websites. **What do you dislike about ContactPigeon?** Due to our strict GDPR policies, we cannot fully use all the features. For example, we are having difficulties with recording user history and we can send emails with very specific criteria. This makes tracking complicated and it doesn’t speak to the platform’s capabilities, but unfortunately it’s necessary for data protection. Additionally, we believe that the UI has room for improvement. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon solves the pain point of maintaining strict GDPR compliance while still running effective automations and campaigns. The flexibility to build custom implementations (like the Preference Center and automated data deletion) ensures we can engage customers ethically and legally, while still benefiting from personalization when the consent is given. ### 21. Reliable platform with great long-term support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** December 11, 2025 **What do you like best about ContactPigeon?** What we value most is that we can use the platform across our four different brands. Our setup includes the usual automations, but we also rely on ContactPigeon for all our transactional emails. Over the years, we’ve tested different things, like recommendation pop-ups, segmentation approaches, and most recently Menura AI. Their willingness to show us what’s coming next keeps the collaboration interesting and helpful. **What do you dislike about ContactPigeon?** Occasionally, when we want to experiment with unfamiliar features, it takes a bit of back-and-forth to figure out the technical specs. **What problems is ContactPigeon solving and how is that benefiting you?** The platform helps us keep communications consistent across three separate eCommerce environments. Automations like abandoned cart and browse recovery are part of our core flows, and adding reminders, recommendation pop-ups, and transactional messages has strengthened conversions. Centralizing everything in one place saves us time, and the personalized journeys support both revenue and customer engagement across our brands. ### 22. Good tool for running both B2C and B2B campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Maria S. | General manager, Mid-Market (51-1000 emp.) **Reviewed Date:** June 28, 2023 **What do you like best about ContactPigeon?** In general, we are very active users managing both B2C and B2B audiences. The ContactPigeon platform helps us run automated sequences like welcome flows, abandoned cart, and browse abandonment without needing separate tools. We’re also starting to explore Menura AI, which looks promising for furthering personalization. **What do you dislike about ContactPigeon?** Overall, it has been a great experience and partnership with ContactPigeon. Sometimes, the platform runs a little slow, but it's nothing to worry about. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon has allowed us to gather and centralize our customer communications in one place and automate recurring campaigns that would otherwise take a lot of time. Therefore, we’ve improved consistency in our messaging and increased engagement. ### 23. ContactPigeon Makes Multichannel Campaigns and Automations Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2026 **What do you like best about ContactPigeon?** ContactPigeon offers a wide range of tools that help us communicate effectively with our customers across multiple channels. We actively use pop-ups, email campaigns, Viber messaging, and push automations. The platform allows us to run frequent campaigns and automations that support our marketing strategy. **What do you dislike about ContactPigeon?** At the beginning, setting up segments and automations took some time to get used to. However, the support team always makes it much easier to overcome any difficulties. **What problems is ContactPigeon solving and how is that benefiting you?** By using the platform, we have been able to follow up with customers through abandoned cart and browse abandonment flows. Through this, we have been able to recover lost opportunities. We have also been able to stay in constant contact with our customers through email and Viber. ### 24. Personalization is a big part of our strategy, and ContactPigeon helps us deliver it. **Rating:** 5.0/5.0 stars **Reviewed by:** Lina T. | eCommerce Campaigns Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2023 **What do you like best about ContactPigeon?** We’ve been partners with ContactPigeon for years, and the collaboration only gets better. Their team is always responsive, especially during our frequent meetings where we share new needs and discuss upcoming projects. Our personalization strategy revolves around refreshed pop-ups, targeted segments, and push notifications. Recently, we also had a presentation of their new AI feature, which looks extremely promising. **What do you dislike about ContactPigeon?** For highly custom implementations, we often need support from their internal technical team. However, the cooperation is excellent and everything is resolved smoothly. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon helps us personalize communication at scale. With advanced segmentation, behavioral data, and multiple channels, including pop-ups and push, we can deliver messages that are far more relevant to each visitor. This leads to better engagement, smoother customer journeys, and more consistent achievement of our KPIs. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 25. Automation Flows That Recover Lost Sales and Keep Customers Engaged **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2026 **What do you like best about ContactPigeon?** We currently use abandoned cart, browse abandonment, and rebuy automations, as well as an abandoned cart pop-up, and these flows have helped our clients recover lost sales and keep customers engaged. Our client will also be launching Menura, which will add another automation and personalization strategy to their communication. **What do you dislike about ContactPigeon?** One minor improvement would be to streamline the process for segmenting audiences and creating new automated flows. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon helps us automate customer engagement for our accounts. We have also created segments for customers who haven't purchased in the last six months, which will help us design targeted re-engagement campaigns in the long run. The platform helps us maintain consistent communication with our customers and build a more structured marketing approach. ### 26. The best platform we have used to improve our business. **Rating:** 5.0/5.0 stars **Reviewed by:** Kariotis A. | SEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2022 **What do you like best about ContactPigeon?** We’ve been using ContactPigeon’s platform since 2022, and we’re very satisfied with the team, with whom we have a great collaboration. The platform provides multiple possibilities for improving our business, offering dynamic content personalization, real-time product recommendations, and multi-channel journey analytics. We can easily customize every feature to match our specific needs, which helps us scale our performance. **What do you dislike about ContactPigeon?** We don’t have anything major to mention. There’s a learning curve to getting accustomed to the platform, but this is quite normal. **What problems is ContactPigeon solving and how is that benefiting you?** With ContactPigeon, we’ve seen a clear improvement in conversions and customer return. We’ve activated several features that have supported our business growth, such as cross-sell automations, recommendation pop-ups, and personalization tools that improve engagement. The platform also helps us monitor results effectively through real-time analytics. ### 27. Easy-to-use automation tool with a lot of customizable features **Rating:** 5.0/5.0 stars **Reviewed by:** Manousos K. | Sales Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2022 **What do you like best about ContactPigeon?** Our collaboration with ContactPigeon has been great throughout the years. The platform offers many features, and we try to use as many as possible. We’re using email campaigns, pop-ups, push notifications, and landing pages, which help us understand our customers better. With ContactPigeon’s dynamic content personalization, we’ve been able to improve our email campaigns and tailor them more effectively. **What do you dislike about ContactPigeon?** In the beginning, we experienced some minor technical issues, but nothing major. Since then, our collaboration has been excellent. **What problems is ContactPigeon solving and how is that benefiting you?** Using ContactPigeon’s platform, we’ve seen our business grow. Real-time customer insights allow us to recommend products and address each customer's needs based on their interactions with our site. Their personalization tools and multi-channel journey analysis have helped us significantly improve our customer satisfaction. ### 28. A good platform both for daily and seasonal campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about ContactPigeon?** We’ve been using ContactPigeon’s platform since 2018, and what has stood out for us all these years is how the platform adapts to our workflows. The basic automations, like abandoned cart, browse abandonment, and price drop, run reliably in the background, but the team has also helped us set up more specific flows tied to SKU-based coupon campaigns. **What do you dislike about ContactPigeon?** Overall, our collaboration with ContactPigeon has been great. Sometimes it may take a little longer to load, but overall it is a great platform. **What problems is ContactPigeon solving and how is that benefiting you?** Over the years, we’ve built a large customer base, and segmentation has become essential. ContactPigeon helps us break down audiences by interests and purchase behavior and automate parts of that process instead of relying only on mass campaigns. ### 29. ContactPigeon: Your B2B partner. **Rating:** 5.0/5.0 stars **Reviewed by:** Avgi K. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2023 **What do you like best about ContactPigeon?** ContactPigeon has elevated our B2B strategy by making it much easier to engage our audience through automation, cart recovery, and browse-triggered flows. We’ve also been able to use dynamic content personalization and RFM-based segmentation to deliver more relevant experiences across our online store and multi-channel campaigns. **What do you dislike about ContactPigeon?** We don’t have anything negative to mention. We encountered a few issues, but the team was extremely responsive and helped us resolve everything immediately. **What problems is ContactPigeon solving and how is that benefiting you?** Collaborating with ContactPigeon has allowed us to engage our audience in multiple ways. ContactPigeon helps us understand customer behavior by enabling more accurate targeting and real-time product personalization. We’ve been able to expand our customer base and convert new audiences through effective on-site retargeting. **Official Response from Zeta Koutsoumpa:** > Thank you so much for sharing your fantastic experience with ContactPigeon! We are absolutely thrilled to hear that our platform has been instrumental in enhancing your business operations. ### 30. Seamless Collaboration and Effortless Automation **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 12, 2025 **What do you like best about ContactPigeon?** I recently started working with the team and the collaboration has been smooth from day one. They’ve been very helpful while we reviewed and reorganized the contact lists to improve newsletter performance. Also, all the automations and the pop-ups are easy to monitor, and we were able to build additional pop-ups for Black Friday without any delays. The landing page we created together for lead collection worked well and brought in new contacts during a crucial period. **What do you dislike about ContactPigeon?** While the automation builder is powerful, parts of it could be a bit simpler. As an agency managing multiple clients, a more streamlined setup process would make things even easier. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon helps us run consistent email and pop-up campaigns while recovering lost revenue through abandoned-cart flows. The platform also makes it possible to build seasonal campaigns quickly and that essential for a stressful period like Black Friday. The platform gives us flexibility to manage and optimize the account effectively. ### 31. ContactPigeon’s platform helps us cover multiple clients’ needs **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 22, 2025 **What do you like best about ContactPigeon?** We manage several client accounts through our agency, and ContactPigeon has proven to be a really solid tool. We run different automations (abandoned cart, browse, welcome series, cross-sell, last order, best sellers) and also use pop-ups and embedded recommendations. What really stands out for me is the segmentation tool, it lets us split audiences by country but also go deeper into interests and behaviors, which makes our campaigns much more relevant. Overall, it’s a platform that adapts well to different clients’ needs. **What do you dislike about ContactPigeon?** Since we rely heavily on segmentation and have large contact lists, sometimes it takes a bit longer for segments to load or update. It’s not a deal-breaker, but worth mentioning. **What problems is ContactPigeon solving and how is that benefiting you?** It gives us one place to run all our clients’ email marketing and automations without juggling multiple tools. We can test, target, and launch campaigns quickly, while also having the flexibility to try new things. It makes collaboration smoother and saves us a lot of time. ### 32. Effortless Campaign Management and Reliable Automation **Rating:** 5.0/5.0 stars **Reviewed by:** KALLIRROI A. | Digital Marketing Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** November 18, 2025 **What do you like best about ContactPigeon?** We like that we can organize our segments and send campaigns to different audience lists, for example, schools, volunteers, or event participants. We often send updates about programs or even seasonal gifts, and ContactPigeon makes the process easy, that’s why we are with them for so many years. The automations are great, even though our communication is simple and not strictly commercial. **What do you dislike about ContactPigeon?** Nothing major. Because of the nature of our work, we don’t use all of its advanced marketing features, but the platform itself is very good. **What problems is ContactPigeon solving and how is that benefiting you?** It helps us communicate consistently with different community groups and event participants. The push notifications and QR-linked landing pages are very useful for managing engagement during events, especially when working with schools. ### 33. A dependable platform to boost revenue **Rating:** 5.0/5.0 stars **Reviewed by:** Evripidis P. | Website Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about ContactPigeon?** Having used ContactPigeon’s platform since 2020, we’ve seen a consistent increase in our revenue. We have activated several email automations, including cart abandonment, browse abandonment, new arrivals, and price drop notifications. We’ve also created push automations and they show great potential. **What do you dislike about ContactPigeon?** ContactPigeon offers a lot of features and there are so many options to explore. Sometimes without help it can be overwhelming. **What problems is ContactPigeon solving and how is that benefiting you?** Overall, we’ve seen excellent results from the automations we’ve activated. Push notifications have also proven to be highly effective in engaging our customers. The team is fantastic, and we’re in constant communication, exploring new features and strategies to improve performance further. ### 34. Exceptional Newsletter Platform with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Publishing | Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about ContactPigeon?** Our main focus is newsletters, and ContactPigeon supports that very well. We send frequent campaigns, and the platform handles volume without issues. Alongside newsletters, we actively use pop-ups, both commercial and product-recommendation, guiding visitors toward relevant content. What we also value a lot is the immediacy of the team. Communication is direct and efficient, and whenever we need something clarified or adjusted, responses are quick. **What do you dislike about ContactPigeon?** Very rarely, something discussed verbally during a meeting didn’t receive follow-up feedback. It didn’t concern anything critical, but clearer closure in those cases would be helpful. **What problems is ContactPigeon solving and how is that benefiting you?** The platform allows us to run large-scale newsletter activity while still supporting onsite engagement through pop-ups and recommendations. This balance fits our strategy well. We’re also preparing to move forward with Menura, which we see as a way to strengthen onsite experience even further. ### 35. Powerful Features and Effortless Usability **Rating:** 5.0/5.0 stars **Reviewed by:** Lydia Iliana M. | E-COMMERCE COORDINATOR, Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2025 **What do you like best about ContactPigeon?** ContactPigeon’s platform offers a wide range of powerful features. For now, we primarily use it for sending newsletters, and we have activated a lot of automated flows, pop-ups, and Viber campaigns. The interface is easy to work with, so this makes our day-to-day smoother. **What do you dislike about ContactPigeon?** There’s nothing negative to mention about the platform. Probably, the team could refresh the platform’s design but ok. **What problems is ContactPigeon solving and how is that benefiting you?** The platform makes our job simpler by keeping everything in one place. It is efficient, user-friendly, and helps us increase our revenue and sales. The ContactPigeon team knows the industry well and they always respond on time when we need support. ### 36. ContactPigeon is a great ally for eCommerce businesses **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.) **Reviewed Date:** October 04, 2022 **What do you like best about ContactPigeon?** What has helped us the most is the ability to build complete automation funnels and then actually see how they perform. All automations are active on our account, and having custom dashboards inside the CDP gives us a clear picture of results. We also run pop-ups and push notifications continuously, and both channels integrate smoothly with the rest of the setup. **What do you dislike about ContactPigeon?** The only real downside for us is the user experience in certain areas of the platform. Everything works as expected, but some sections could be easier, especially in more advanced features. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon allows us to automate almost every key customer interaction, from engagement to retention, while keeping performance visible through dashboards. This has reduced manual work and made decision-making much easier. It helps us stay organized, data-driven, and consistent. ### 37. Best practices, strong communication, and a forward-looking partner **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2025 **What do you like best about ContactPigeon?** During our collaboration with ContactPigeon we run all best-practice automations, both in Greek and in English, allowing us to engage a broader audience and drive more purchases. Their team is always proposing new ideas like embedded product recommendations, periodic campaign tasks (e.g. best sellers), and push notifications for users who haven’t identified with their email yet. Communication with Maria is smooth and consistent, and she is always supportive and collaborative. **What do you dislike about ContactPigeon?** The platform is full of potential, and a business needs to dedicate resources to get the most out of it. This is not a drawback of the tool itself, but something to keep in mind for smaller teams. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon helps us automate our communication and deliver personalized campaigns at scale. From automations and segmentation to dual-language targeting, we can reach different audience groups. We also see clear future value in expanding with CDP and embedded recommendations to enhance customer experience even further. ### 38. Flexible platform and a great collaboration **Rating:** 5.0/5.0 stars **Reviewed by:** Christos M. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2025 **What do you like best about ContactPigeon?** We currently use all the basic automations, but there are still a lot more options to explore. We also send push notifications, and the team has recommended that we activate a birthday automation as well. Overall, it’s a great platform with many useful tools. **What do you dislike about ContactPigeon?** We recently activated our Samaritan chat and requested a few custom implementations, which took longer than expected. Other than that, we haven’t faced any issues. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon allows us to automate key customer journeys and increase engagement. Features like abandoned cart and browse abandonment help us re-engage customers. The platform enables us to connect with our audience in new, personalized ways, and the team ensures that we can continuously grow by suggesting new features to implement. ### 39. Strong customer support and plenty of features for marketing campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Konstantina Z. | Email Marketing Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** September 25, 2025 **What do you like best about ContactPigeon?** The team we’ve been working with has been amazing. Our collaboration has been very productive and pleasant, and the platform has also helped us stay organized. **What do you dislike about ContactPigeon?** The platform can sometimes run a bit slowly, with certain tasks taking longer to load. We also believe that adding a few more dynamic tools would be useful. **What problems is ContactPigeon solving and how is that benefiting you?** With ContactPigeon’s platform, we’ve been able to manage our workload and our time better. This has led to excellent results for our business. Additionally, the team we’re working with is always quick to respond and ready to help in any way we need. Their support makes our work and collaboration much more effective and seamless. ### 40. Exceptional Performance and Support with ContactPigeon **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about ContactPigeon?** We’ve been using ContactPigeon’s platform for quite some time, and we are very satisfied. We use ContactPigeon mainly for several pop-ups, either for sign-ups or discounts and promotions. Everything works on time, and the team has been incredibly fast whenever we needed something custom. The push notifications and email campaigns also perform consistently well, especially in open and click rates. **What do you dislike about ContactPigeon?** The platform could use a more modern and clean design to make it more visually appealing. **What problems is ContactPigeon solving and how is that benefiting you?** With ContactPigeon, we can find all the tools in one place. The automations reduced manual work for registrations, and the targeted pop-ups helped us collect more relevant leads. ### 41. A platform that supports business growth **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** August 25, 2025 **What do you like best about ContactPigeon?** We’ve been using the platform for a couple of years now, and we’re very happy with the results. It allows us to reach our customers in multiple ways, such as email campaigns, pop-ups, and landing pages. The automations and the dashboards with the statistics are also excellent, making our work much more efficient. **What do you dislike about ContactPigeon?** Our only minor issue is that uploading images and videos can sometimes be a little slow or laggy. Aside from that, we’re very satisfied with the platform and the service it provides. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon has helped us boost engagement, revenue and connect with more customers across different channels. The variety of features allows us to get creative, experiment with combinations, and email is one of our most successful channels. ### 42. With ContactPigeon’s help, segmentation makes marketing easier **Rating:** 5.0/5.0 stars **Reviewed by:** Sofia K. | Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 27, 2025 **What do you like best about ContactPigeon?** We mainly use ContactPigeon’s platform for newsletters, automations, and pop-ups. Our goal is to keep clients informed, and the platform has helped us achieve this. All the tools we need are available in one place, and segmentation played a crucial part in contact management. **What do you dislike about ContactPigeon?** Our needs are fully covered by the platform, and the team is always quick to respond and great to work with. **What problems is ContactPigeon solving and how is that benefiting you?** We initially faced an issue with low open rates. The team provided immediate support and suggested segmentations that targeted our most active clients. This approach made a big difference, and we quickly saw an increase in open rates. We’re very happy with both the platform and the support team. ### 43. A great platform to engage customers in the hospitality industry. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about ContactPigeon?** We mainly use ContactPigeon’s platform for newsletters, sign-up pop-ups, welcome automations, and push notifications. We also use the platform to engage with our loyal customers with surveys and personalized messages. Our collaboration has been smooth overall, and the team has been consistently helpful and responsive. **What do you dislike about ContactPigeon?** Our only issue with the platform is that we would like it to be less complex, especially when creating pop-ups and surveys. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon helps us improve our customer communication across multiple channels. It allows us to engage with new and loyal customers more effectively, build stronger relationships, and improve overall customer satisfaction. ### 44. A very good tool to grow and engage your audiences **Rating:** 5.0/5.0 stars **Reviewed by:** Maria C. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2025 **What do you like best about ContactPigeon?** We can take advantage of various features, including welcome emails, abandoned cart recovery, landing pages, and QR codes, all of which we are highly satisfied with. We are also pleased with the pop-up functionality, which is easy for our audience to use and directs them seamlessly to a separate donation page. **What do you dislike about ContactPigeon?** There is nothing we particularly dislike. The platform was easy to understand from the start, and it allows us to target different audiences with precision. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon helps us connect with diverse audiences while making the process more efficient. Features like automated emails and pop-ups allow us to nurture relationships, increase engagement, and encourage donations, making sure that our communication is consistent. ### 45. A very good automation tool for e-commerce **Rating:** 5.0/5.0 stars **Reviewed by:** Akis K. | Managing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about ContactPigeon?** ContactPigeon offers a solid range of automation tools, and the team is also responsive and collaborative. That makes a real difference when we want to test new ideas or solve issues quickly. The platform offers a good range of automation options, cart and browse abandonment, welcome series, price drop alerts, and we have created a very strong loyalty program together. **What do you dislike about ContactPigeon?** The automation builder can be a bit complex to navigate, especially on the whiteboard view. Moreover, we’d also love to see campaign activity sorted chronologically within each customer profile. That said, the support team is quick to step in with workarounds and guidance whenever we run into these challenges. **What problems is ContactPigeon solving and how is that benefiting you?** We’ve been able to gain back lost revenue from abandoned sessions and improve engagement and retention. Especially for our returning customers, it’s now easier to keep in touch with them through the platform. In general, the automations and the pop-ups perform well, and our client has seen real results. ### 46. Great partners for digital marketing through multiple channels **Rating:** 5.0/5.0 stars **Reviewed by:** Ilias F. | Email marketing associate, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2025 **What do you like best about ContactPigeon?** The platform’s tools have helped me create great campaigns with great results. ContactPigeon’s reliability has been important to us, as we can meet diverse client needs more easily. **What do you dislike about ContactPigeon?** While the platform is great, I’ve faced some delays when setting up new segments. Knowing up front how much time the process could take would help us manage our campaigns better. **What problems is ContactPigeon solving and how is that benefiting you?** I have used a variety of tools, like automation, pop-ups, push and so on. With these features, we can streamline communication and reengage customers with the second chance booster. I am very satisfied with the platform and the partnership, that’s why I use the platform a lot. ### 47. Features designed to improve campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Mid-Market (51-1000 emp.) **Reviewed Date:** September 22, 2025 **What do you like best about ContactPigeon?** We’ve been very satisfied with the platform, and we have successfully incorporated various automations, emails, pop-ups, landing pages, and push notifications. The platform offers a wide range of features, and there are still many more we’re eager to explore. **What do you dislike about ContactPigeon?** Besides the fact that the platform is quite overwhelming for new users, we don’t have anything else to mention here. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon has helped us increase revenue and with the team’s guidance, we’ve been able to make the most of the platform. This has significantly increased both our customer engagement and overall audience interactions. ### 48. A quick and efficient platform to improve your business. **Rating:** 4.5/5.0 stars **Reviewed by:** Fanourios V. | E-commerce Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2025 **What do you like best about ContactPigeon?** We’ve been satisfied with the platform. Since we started the collaboration in 2022, we’ve been using various features such as email, push, pop-ups, and automations (email, push). The platform is easy to use and provides us with a great deal of features, accessed in one place, making our work smoother. **What do you dislike about ContactPigeon?** We are satisfied with the platform and the ease it has provided us with. Besides the initial challenge to understand all the features, we haven’t run into any issues with the platform so far. **What problems is ContactPigeon solving and how is that benefiting you?** ContactPigeon has helped us manage and organize our campaigns in a timely and quick manner. We have seen an increase in our revenue and customer satisfaction. ### 49. Powerful automations all along the customer journey **Rating:** 4.5/5.0 stars **Reviewed by:** Maria . | Marketing Assistant, Mid-Market (51-1000 emp.) **Reviewed Date:** September 12, 2025 **What do you like best about ContactPigeon?** After activating cart abandonment automation, we’ve seen a clear increase in revenue. We are also using campaigns, push automations, a sign-up and cart abandonment pop-up, all of which are contributing to revenue growth. We are very satisfied with the platform, the results we’ve achieved, and the great support we’ve received from the team. **What do you dislike about ContactPigeon?** Apart from the UI needing a more updated design, we don’t have anything negative to criticize **What problems is ContactPigeon solving and how is that benefiting you?** With ContactPigeon, we’ve achieved both revenue growth and stronger engagement with our customers and we are constantly exploring new features to further improve our customer relationships. ### 50. A long-term partner for our marketing automation campaign **Rating:** 5.0/5.0 stars **Reviewed by:** Yorgos Z. | Marketing & eCommerce Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2025 **What do you like best about ContactPigeon?** We’ve worked with ContactPigeon since 2017 and have expanded our partnership to cover three different brand accounts. What stands out is their consistency, technical know-how, and the way they support us through regular strategy sessions and ad hoc needs. Their team is approachable, proactive, and always open to exploring custom implementations. **What do you dislike about ContactPigeon?** The automation whiteboard could be more intuitive. Also, the segmentation tool takes a little longer than anticipated, and it can be a challenge, especially in urgent tasks. But their support is hands-on and fast, so we’re never stuck for long. **What problems is ContactPigeon solving and how is that benefiting you?** The platform allows us to execute personalized automations at scale through behavioral triggers, segmentation, and real-time syncing with the API. This has helped us streamline our customer journeys and improve engagement across multiple brands. ## ContactPigeon Discussions - [What is ContactPigeon used for?](https://www.g2.com/discussions/what-is-contactpigeon-used-for) - [View ContactPigeon pricing details and edition comparison](https://www.g2.com/products/contactpigeon/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-20+06%3A43%3A02+-0500&secure%5Bsession_id%5D=f3f685e0-c7b3-4997-ad29-e09b104398f0&secure%5Btoken%5D=1a6c8e77ea9a45c8c601ab7f710e484b47ff0589bf9d930784109e7d38a07c3a&format=llm_user) ## ContactPigeon Integrations - [Apifon](https://www.g2.com/products/apifon/reviews) ## ContactPigeon Features **Email Marketing** - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses **Online Marketing** - Landing Pages and Forms - Dynamic Content - A/B Testing - Mobile Optimized **Visitor Behavior** - Monitoring - Targeting - Guided Selling **Campaigns** - Customize - Scheduling - Retarget - Segmentation - Triggered Notifications **Logistics** - Direct Mail Design - CRM & Marketing Automation Integration - Custom Batch Sizes - Delivery Speed **Templates** - Text and Themes - Mobile Responsive **Data Sourcing** - Data Enrichment - Expandability - Content Marketing - Multiple Devices **Platform Basics** - Dynamic Segmentation - Journey Optimization **Page Customization** - Drag and Drop - Templates - Advanced Customization - Content Library **Data Management** - Data Types - Consolidation - Cleansing - Validation - Correction **Lead Management** - Marketing Lead Database - Data Quality Management - Segmentation - Lead Scoring and Grading - Lead Nurturing - Online Behavior Tracking - Automated Alerts and Tasks - CRM Lead Integration **Templates** - Library - Customization - Optimization **Analytics** - Campaign Performance - Audience Insights **Testing & Tracking** - Mailing List Management - Dashboards & Reporting - A/B Testing **Edit** - Pre-Made - Build - HTML **Intelligence** - Marketing Metrics - Predictive Modeling - Recommendation Engine **Platform Data** - Journey Reporting - Trends Reporting - Dashboards - Advanced Data Filtering **Page Optimization** - A/B Testing - Mobile Responsive - Web Analytics **Analytics** - Forecasting - KPIs - Dashboards - Integration **Personalization** - Recommendation - Content - Cart Abandonment - Search - Personalization Engine - Product Recommendations - A/B Testing - Personalized Messaging **Logistics** - Analytics - Issues - Integrations - Shareable Link **Optimization** - A/B Testing - Personalization - Rich Notifications - Integrations **Platform Additional Functionality** - Journey Mapping - Integrations - Automated Alerts **Integrations** - E-Commerce Integration - Email Marketing Integration - Domain Integration **Generative AI** - AI Text Generation **Agentic AI - Direct Mail Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Social** - Social Sharing - Social Media Advertising **Multichannel** - Web - Email - Mobile **Generative AI** - AI Text Generation - AI Text Summarization **Generative AI** - AI Text Generation **Agentic AI - Customer Journey Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance **Agentic AI - Push Notification** - Autonomous Task Execution - Adaptive Learning - Proactive Assistance **Agentic AI - Retail Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Reporting & Analytics** - Basic Reporting - Web Analytics - ROI Analytics - Revenue Analytics **Administration ** - Marketing Campaigns - Reports & Analytics - User Data - Integrations **Agentic AI - Landing Page Builders** - Cross-system Integration **Agentic AI - Email Template Builder** - Autonomous Task Execution - Cross-system Integration **Platform** - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability **Agentic AI - E-Commerce Personalization** - Natural Language Interaction - Proactive Assistance **Agentic AI - Marketing Automation** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications ## Top ContactPigeon Alternatives - [Insider One](https://www.g2.com/products/insider-one/reviews) - 4.8/5.0 (1,335 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,137 reviews) - [Klaviyo](https://www.g2.com/products/klaviyo/reviews) - 4.6/5.0 (1,302 reviews)