It doesn't require you to code like other marketing tools. It has also pre-build widgets which we can easily use in terms of obtaining the desired layout. The integration with Outlook is awesome and I use it each week while I send those mails out. The reporting analytics is so great where we get great disribution and information. Review collected by and hosted on G2.com.

I have got what I needed from ContactMonkey yet. The only drawback is that on integration, it asks everytime to login on contact monkey on outlook whenever I click on addin. Review collected by and hosted on G2.com.

The use of templates between our departments keeps our branding consistent. Managers find the metrics insightful and useful when emphasizing participation. Review collected by and hosted on G2.com.

Let's allow bullet points within standard text box. It would be cool to 'share' metrics with guests using a link, instead of export, download & email. Review collected by and hosted on G2.com.

I never have to stress over hitting "send" using ContactMonkey. When communicating to 1K+ teammembers, it is imperative that I have ContactMonkey to rely on to ensure professional, consistent messaging to all teammembers! Formatting is simple and easy-to use, and the Analytics are AMAZING! So many different views and metrics to deep dive on. Review collected by and hosted on G2.com.

ContactMonkey is first and foremost a formatting tool. I complete most design-heavy work (custom headers, footers, complex graphics) outside of CM, but it is very easy for me to implement these elements into the template as an image! Review collected by and hosted on G2.com.

The integration with Outlook makes using Contact Monkey a breeze. You can easily create emails using their drag and drop interface and then quickly send in Outlook. Review collected by and hosted on G2.com.

Have to upgrade in order to get more features like list management, SSO, etc. Review collected by and hosted on G2.com.

The easy way to build and design emails for my audience. There are a lot of content options I can add that default emails cannot provide. Review collected by and hosted on G2.com.

I would like to have the option to embed videos in my email. Outlook now supports stream videos playing directly through outlook and this is a game changer for Communications. Also I would like to have a better organizing of folders for images and emails built by me and my team. Review collected by and hosted on G2.com.

ContactMonkey has enabled us to differentiate our internal comms and company-wide messaging amongst an otherwise ongoing daily flood of emails.

It affords us a level of polish, dynamicism and clarity that would have been difficult to achieve in the absense of a tool and partnership with CM.

We've also received excellent support from the Customer Success team. Review collected by and hosted on G2.com.

The dislike list isn't very long, but I'd say continued invest in documentation, self-service resources and intuitive design will allow the tool to be as user-friendly as possible to pick up, learn and leverage quickly. Review collected by and hosted on G2.com.

Formatting options in the email builder are great and easy to use. I also enjoy that we're able to add GIFs within emails. Adding GIFS has helped with engagement in our monthly newsletters. Reporting features are also a huge help! Last year, they rolled out a Read Time metric that confirms how long users review communications. This feature has already added invaluable insight into what we need to do to increase engagement. Lastly, It's rare when a function doesn't quite work in the app, but when it's down, the IT team is responsive and can solve any issue within the hour. Review collected by and hosted on G2.com.

The only item I wish Contact Monkey had was additional survey features (being able to submit multiple questions and advanced reporting features on survey responses). Looking forward to their planned advancements in this piece. Review collected by and hosted on G2.com.

ContactMonkey allows users with limited to no graphic design skills to create smart and professional emails that appeal to large audiences. The tools included make adding registration links, images, and many different text formats a breeze. It integrates seamlessly with Outlook, making it easy for several users to access. Review collected by and hosted on G2.com.

There can be a bit of a learning curve when beginning use of ContactMonkey, but their attentive customer service reps and trainers have all the answers! Review collected by and hosted on G2.com.

It's very easy to use, especially the Outlook add-on allows to save time by importing the content very quickly and without any issue.

I also like the results dashboard, with good insights on how a campaign is going. Review collected by and hosted on G2.com.

The UX of the email builder is sometimes not that good (eg. when I have to delete several rows from the layout, I have to do it one by one). Also the geographical region setting for the account sometimes acts in unpredictable ways, forcing to reset EU or US region, in order to have again access to the email templates, campaigns, etc. Review collected by and hosted on G2.com.

It makes it quick and easy to create dynamic, engaging emails for our team. Their team is quick to respond to questions and they are always rolling out new features. It was easy to implement and everyone who uses it picked it up really quicky. Review collected by and hosted on G2.com.

There are some quicks of Outlook that can't be helped - some weird lines and design adjustments that have to be made. Review collected by and hosted on G2.com.