Verified User in Financial Services
UF
Verified User in Financial Services
"Save Time with Custom Communications"
4/5
What do you like best about ContactMonkey?

I like that the templates mean that every email you send out is easily recognizable for your audience. Everything looks very professional. Review collected by and hosted on G2.com.

What do you dislike about ContactMonkey?

I can't think of any at the moment - it's a great system Review collected by and hosted on G2.com.

Verified User in Commercial Real Estate
UC
Verified User in Commercial Real Estate
Enterprise (> 1000 emp.)
"Seamless Outlook Integration for Effortless Use"
5/5
What do you like best about ContactMonkey?

how it integrates into outlook for easy use. Review collected by and hosted on G2.com.

What do you dislike about ContactMonkey?

the restrictions with sending to large distributions. Review collected by and hosted on G2.com.

Response from Keith Thompson of ContactMonkey

Thanks so much for the review! Happy to hear you're getting value out of the Outlook integration, and that ContactMonkey is helping you better understand what content resonates with your employees.

Appreciate the feedback on large distribution sending too, it's something our product team has been actively working on, with a new sending engine currently being rolled out over the next few weeks.

Here's a quick look at that work: https://www.contactmonkey.com/blog/what-2500x-faster-sending-actually-looks-like

Thanks again for taking the time to share your thoughts

Verified User in Non-Profit Organization Management
UN
Verified User in Non-Profit Organization Management
"great experience and support"
5/5
What do you like best about ContactMonkey?

The ease of using the platform and metrics. Review collected by and hosted on G2.com.

What do you dislike about ContactMonkey?

I can't see progress as email goes out in batches. Review collected by and hosted on G2.com.

Sara M.
SM
Sara M.
Communications Manager
Mid-Market (51-1000 emp.)
"Tangible, measurable results"
5/5
What do you like best about ContactMonkey?

The Outlook integration, the fact it can reflect our company branding and identity, the excellent service from the account managers and their willingness to support and assist wherever possible, the recent upgrades which faclitate being able to retrospectively update links Review collected by and hosted on G2.com.

What do you dislike about ContactMonkey?

Some small formatting issues, more bullet point/bold options would be good Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
"Contact Monkey is a great service and very intuitive."
4/5
What do you like best about ContactMonkey?

It works well with Microsoft Outlook and my specific distribution lists Review collected by and hosted on G2.com.

What do you dislike about ContactMonkey?

I would like to be able to compose, schedule, and send emails via a mobile app. Review collected by and hosted on G2.com.

Shabnam K.
SK
Shabnam K.
Growth Marketing Business Partner
Enterprise (> 1000 emp.)
"Happy & satisfied with the tool"
5/5
What do you like best about ContactMonkey?

- Easy to navigate different design features while creating an email.

- Scheduling the emails in advance.

- The Reports section gives us the metrics to prepare a detailed performance report.

- Multiple templates to choose from.

- Personalization

- Easy to download the email in different formats.

- The team keeps adding new and advance features to support us in email building. Review collected by and hosted on G2.com.

What do you dislike about ContactMonkey?

Doesn't gives us the Bounce rate for internal emails Review collected by and hosted on G2.com.

Verified User in Manufacturing
AM
Verified User in Manufacturing
"Great platform for employee engagement."
4/5
What do you like best about ContactMonkey?

Scheduling emails and Google integrations. Review collected by and hosted on G2.com.

What do you dislike about ContactMonkey?

Minor quirks and hiccups in the system that sometimes cause repetitive work. Review collected by and hosted on G2.com.

Diane M.
DM
Diane M.
Marketing & Communications Manager
Mid-Market (51-1000 emp.)
"Contact Monkey is our best vehicle for internal communicaiton"
5/5
What do you like best about ContactMonkey?

I am the marketing and communications manager team of one. ContactMonkey has taken our internal communications to the next level and then some. It was easy to learn to use and they continually work to improve the software and regularly introduce new advances and abilities. It's really made a big difference for us. Review collected by and hosted on G2.com.

What do you dislike about ContactMonkey?

While they always get back to me when I need tech support, it's often the next day which is after I've completed that specific edition of our employee newsletter. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Easy to Use Email Builder"
4/5
What do you like best about ContactMonkey?

There are a lot of design options and I enjoy that you can save rows to reuse on other emails so you don't have to start over completely. We use it to send out monthly newletters internally and it works well for our small nonprofit. Customer support is amazing and I enjoy the check in convos and new info they share when possible. Review collected by and hosted on G2.com.

What do you dislike about ContactMonkey?

I honestly don't have many complaints, though I do wish using the personalization features was a little more intuitive. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Flawless experience with Contact Monkey"
5/5
What do you like best about ContactMonkey?

- How easy it is to use

- How robust the software is for our needs

- Ease of implementing the software in our stack

- The excellent client management and support Review collected by and hosted on G2.com.

What do you dislike about ContactMonkey?

We've genuinely had no issues with the product. Review collected by and hosted on G2.com.