Verified User in Information Technology and Services
UI
Verified User in Information Technology and Services
Enterprise (> 1000 emp.)
"Made my day to day job easier"
4/5
What do you like best about ContactMonkey?

ContactMonkey offers a seamless integration with Outlook, allowing for efficient email tracking and analytics. Its dashboard provides real-time insights into email engagement, enhancing communication strategies.

It is also very easy to use and its customer support is so trusted. I have often reached out to them and it has been dealt with in proactive manner. Review collected by and hosted on G2.com.

What do you dislike about ContactMonkey?

Nothing to be disliked. The request would be to keep on adding new features as marketing landscapes keep on changing. Review collected by and hosted on G2.com.

Verified User in Construction
UC
Verified User in Construction
Mid-Market (51-1000 emp.)
"Very Good!"
4/5
What do you like best about ContactMonkey?

The tool itself is super user friendly. It's easy to use, and comes out looking nice each time. Review collected by and hosted on G2.com.

What do you dislike about ContactMonkey?

I've noticed when forwarding emails the format can turn funky. It also sometimes doesn't save my work which is incredibly frustrating. Review collected by and hosted on G2.com.

Bria H.
BH
Bria H.
Communications Manager
Mid-Market (51-1000 emp.)
"ContactMonkey is a user-friendly platform that has helped our company with internal communications"
5/5
What do you like best about ContactMonkey?

ContactMonkey is extremely user-friendly. Review collected by and hosted on G2.com.

What do you dislike about ContactMonkey?

I experience an occasional glitch with the platform, but overall it has been a good experience. Review collected by and hosted on G2.com.

Kelly P.
KP
Kelly P.
Marketing Manager
Mid-Market (51-1000 emp.)
"Easy to use!"
3.5/5
What do you like best about ContactMonkey?

ContactMonkey is easy to use to create quick and professional-looking emails! It was also really easy for us to implement, and our IT group appreciated that! Review collected by and hosted on G2.com.

What do you dislike about ContactMonkey?

There isn't much. Sometimes the system doesn't respond to the undo feature in the email builder, which can be annoying. Review collected by and hosted on G2.com.

Anna B.
AB
Anna B.
Visual Graphics Design and Communications Specialist
Enterprise (> 1000 emp.)
"Contact Monkey Review"
5/5
What do you like best about ContactMonkey?

how easy it is to layout emails. its fast and simple Review collected by and hosted on G2.com.

What do you dislike about ContactMonkey?

sometimes issues with sending large distribution lists Review collected by and hosted on G2.com.

Verified User in Automotive
UA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Great experience with Contact Monkey"
4.5/5
What do you like best about ContactMonkey?

Our company uses Gmail as our email provider, and the platform's ability to seamlessly integrate with Gmail was a game changer. Contact Monkey has provided easily customizable templates to work from, a robust suite of analytics that helps us continually improve our internal communications efforts, and fantastic customer support. I would highly recommend them as a partner! Review collected by and hosted on G2.com.

What do you dislike about ContactMonkey?

Minor capability issues like not being able to embed videos into newsletters easily; but the team is constantly improving the platform, so I'm sure this functionality will be improved in the near future. Review collected by and hosted on G2.com.

Megan L.
ML
Megan L.
Instructional Designer
Enterprise (> 1000 emp.)
"Easy to learn and efficiently streamlines communication!"
5/5
What do you like best about ContactMonkey?

I love how easy it is to design layouts that are both engaging and informative for the organization. Review collected by and hosted on G2.com.

What do you dislike about ContactMonkey?

As an Apple Mac user there are functionalities I am not able to use with contact monkey and my regular outlook app so I need to take an extra step and use the browser version of outlook for these capabilities. Review collected by and hosted on G2.com.

CZ
Caitlin Z.
Enterprise (> 1000 emp.)
"Convenient and Secure"
5/5
What do you like best about ContactMonkey?

I love that I can put all my contacts in the "To" field and never worry about BCC or Reply All issues - it makes me feel confident that my emails are going to the right audience in a secure and confidential way. I also love the dashboard feature where I can see which individual links are most clicked on, as it helps me track what information is most valuable to my clients and community. Review collected by and hosted on G2.com.

What do you dislike about ContactMonkey?

The template feature hasn't worked successfully for me, which isn't an issue as I have created my own in Word - but it's something I may wish to use in the future. Review collected by and hosted on G2.com.

EH
Evan H.
Enterprise (> 1000 emp.)
"Great features and Customer Service"
3.5/5
What do you like best about ContactMonkey?

Very attentive and fast-responding customer service, easy tracking of emails, they have added a lot of new features that are useful Review collected by and hosted on G2.com.

What do you dislike about ContactMonkey?

It is easy to use once you understand how it works, but it took a few emails to know what to do and what not to do. Some login issues and connecting to Outlook since causes issues at times. Review collected by and hosted on G2.com.

Verified User in Airlines/Aviation
UA
Verified User in Airlines/Aviation
Enterprise (> 1000 emp.)
"Good product"
4/5
What do you like best about ContactMonkey?

Easy to design/create templates. Saving rows is a lifesaver, especially when you invest hours working on something you don't want to discard. Review collected by and hosted on G2.com.

What do you dislike about ContactMonkey?

It's hard to create designs when including pictures from different sizes. More features should be added. Review collected by and hosted on G2.com.