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RK

rohan k.

Program Director

Information Technology and Services

Mid-Market (51-1000 emp.)

2/23/2026

"Mobile-Friendly Email Builder with Templates, Drag-and-Drop, and HTML Control"

4/5

What do you like best about Constant Contact?

The email builder is honestly my favorite part. The pre made templates give me a solid starting point and i love that everything is already mobile friendly. Most of my clients opens email on their phone, so that alone saves me a ton of efforts. If i need more control, the drag an drop editor and HTML options let me customize things without it turning into a whole project. I'm able to edit themes and texts easily, proof emails before they go out and quickly spot any issues that might block a send, those little touches all add up to smoother communication. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

When i'm working on multiple campaigns at once, it can feel cluttered a little bit. A more streamlined way to organize projects or folders would make a big difference for teams like mine. Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

Multiple people contribute to messaging across my programs, so having the role based access is incredibly helpful with constant contact. It lets others draft or edit while still keeping final approvals controlled. The built in error checks have saved me from sending emails with broken links or missing fields. As I expand, constant contact has kept pace with more lists, more segments and more workflows. I havent had to rethink my whole system just because my database grew. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

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Hello Rohan, thank you for leaving a review! We're thrilled our mobile-responsive templates, error checks, and role-based access help your team easily manage communications. We understand managing multiple campaigns can feel cluttered, and we truly appreciate your feedback regarding folder organization as we continually strive to improve our platform.

TM

Thomas M.

Professor

Small-Business (50 or fewer emp.)

4/18/2023

"Streamlines Data Collection, But Lacks Full Social Integration"

4/5

What do you like best about Constant Contact?

I like that Constant Contact helps us with information gathering at conferences and from our website. I also appreciate being able to do social media posts, creating one post that goes to multiple platforms. Scheduling social media posts and engaging with those who follow us on social media makes my life easier. As a small ministry without much manpower, using Constant Contact to connect with multiple social media sites streamlines our efforts, making us more effective. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

Unfortunately, it's the social media aspect. They used to connect with what's formerly known as Twitter, now X, and it no longer connects. So I still have to take everything I do and go over to that platform and do it myself. I wish there was more social media integration. That there was a way to connect other than I think there's four different platforms with Facebook, TikTok, LinkedIn, and Instagram. And I wish there were more to make my life even easier. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

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Thank you for leaving a review, Thomas! It's great that our tools streamline your data collection and social media efforts, making your team more effective. We currently support Facebook, Instagram, and LinkedIn for social posts but are always assessing the impact of expanding our integration with additional platforms. Your feedback regarding integration with additional platforms is greatly appreciated as we look to expand our offerings.

JR

Jennifer R.

Executive Assistant

Non-Profit Organization Management

Small-Business (50 or fewer emp.)

7/8/2026

"User-Friendly Experience with Supportive Onboarding"

4.5/5

What do you like best about Constant Contact?

I love how user-friendly it is and how supportive they were during on-boarding. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

Nothing against Constant Contact, but I'm having a hard time finding the right calls to action and keywords. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

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Thanks, Jennifer! Glad the platform has felt user-friendly and that the onboarding team was there to support you along the way. It's great to hear you're seeing better deliverability and more value than your old platform, that's a solid combination for a growing list. On the calls-to-action and keywords side, our support team can help you work through messaging that lands, so don't hesitate to give us a call.

SV

shalini v.

Director of Program Management

Information Technology and Services

Mid-Market (51-1000 emp.)

2/20/2026

"Effortless Social Publishing and Campaign Planning Across Multiple Platforms"

4.5/5

What do you like best about Constant Contact?

I would love to talk about the social media capabilities myself and my team uses the most. I have a fantastic experience with social publishing. I can easily create, schedule and mange content across multiple social platforms without juggling different tools or logins. Paired with the platform's campaign planning features, it becomes easy to group individual posts into combined strategic campaigns which helps me maintain program level alignment across my all teams. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

Constant contact is solid for foundational marketing needs but when i need more sophisticated workflows or enterprise grade social management may find some limitations. Review collected by and hosted on G2.com.

What problems is Constant Contact solving and how is that benefiting you?

From a performance standpoint, the social analytics and campaign dashboard features are great. They provide me clear at a glance view of how my posts, ads and campaigns are performing, allowing me to make data backed decisions. For a program leader like myself, having this visibility without need tot pull separate reports from distributed systems saves significant time and reduces reporting errors. I also see betterment on the paid advertising side. It makes it easy to manage and optimize paid campaigns directly within the platform. Coupled with the platform's Reach which provides access to quality partner inventory, it gives me confidence that my paid efforts are landing in the right places. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

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Thank you so much for your kind review, Shalini!

CH

Christopher H.

Founder

Small-Business (50 or fewer emp.)

5/2/2026

"Complicated Setup, Automation is Helpful"

4/5

What do you like best about Constant Contact?

I like that Constant Contact has an automation system set up. The automation is great because I don't have to send emails manually, and I can have triggers set up to send certain prospects emails based on our interactions or the last thing we talked about, which makes it really easy. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

Their tagging system is not good. The user experience isn't the easiest to navigate. Onboarding could be simpler. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

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Thank you, Christopher, for your feedback! It’s great to hear our automation system is bringing ease to your marketing efforts. We definitely hear your points on the tagging system and user experience, which is why we are constantly working to simplify and improve the product. We'll pass along your feedback to our team to bring improvements to the user experience in future updates.

TC

Tristan C.

Digital Asset & Marketing Manager

Small-Business (50 or fewer emp.)

4/21/2026

"Straightforward Shopify Sync, Simple Builder That Could Use More Formatting"

3.5/5

What do you like best about Constant Contact?

It's straight forward and syncs cleanly with our Shopify setup Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

Sometimes it feels a little clunky or antiquated, but that's also what I like about it. It's a simple drag and drop builder that I sometimes wish had more formatting abilities, but the templates make things easy. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

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Thank you for your review, Tristan! If there's any improvements would turn Constant Contact into a 5-star experience, please let us know by updating your review with additional feedback.

AW

Alan W.

CEO

Small-Business (50 or fewer emp.)

4/21/2026

"Consolidates Everything in One Place and Makes Sending Much Easier"

4/5

What do you like best about Constant Contact?

It allows me to consolidate everything into one site. I used to send things out manually through Outlook, much easier with CC Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

Way too many kickbacks and recipients who say they never received it and don't want to bother asking IT about it. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

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Thank you for taking the time to leave a review, Alan! Your valuable feedback will help us bring meaningful improvements to the platform in upcoming updates.

JL

Jourdan L.

Channel Sales and Marketing Manager

Small-Business (50 or fewer emp.)

7/8/2026

"Easy to Use Marketing Tool with Helpful Insights"

5/5

What do you like best about Constant Contact?

Easy to use with alot of helpful insights Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

I haven't found any downsides yet, this is a great marketing tool. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

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Thanks, Jourdan! Glad the platform's easy to use and the insights are giving you a clearer read on things. It's great to hear it's helping you clean up your lead lists and zero in on who's actually interested in your products, that's exactly the kind of clarity that makes marketing efforts pay off. Here's to finding even more of those high-interest leads ahead.

EP

Eloise P.

Marketing Manager

Mid-Market (51-1000 emp.)

6/3/2026

"Reliable Email Marketing with Effective Campaign Management and Clear Email Performance Insights"

5/5

What do you like best about Constant Contact?

It has been a reliable email marketing tool that makes campaign management simple and allows us to create and send emails easily and I like that its data management and analytics provides clear insights to optimize campaigns. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

I’ve used this tool for over two years and I can’t think of anything in particular that I had a problem with when it comes to this solution. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

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Eloise, a 5-star review on G2 means a lot to us. Thank you for taking the time to share it! We're glad Constant Contact is working well for you, and we're looking forward to continuing to support your marketing efforts ahead.

SA

Susan A.

President/ CEO

Small-Business (50 or fewer emp.)

4/21/2026

"Easy to Use Platform with Excellent Live Tech Support"

5/5

What do you like best about Constant Contact?

it is an almost all cases very easy platform to use and most important. It still has live support and the Tech Support support is usually excellent. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

they make their changes without informing their clients. That means that suddenly when I go to create a newsletter, I may discover that I need to call Tech Support to have something explained or I have to use my own AI to explain it to me or I have to spend extra time trying my best to figure it out. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

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Thank you for your 5-star review, Susan! We appreciate your feedback and will work to improve our communication plans ahead of large updates to the user experience.