Since my employer introduced Constant Contact and I signed up to begin hammering out emails and messages to our AmeriCorps Seniors Volunteers, I never realized how much I needed this software in my business life. I spent hours hand entering email addresses separated by commas into my outbox in outlook, just to find that when people with unique email addresses responded... I had no clue who was sending an inquiry. With the ability to upload files like Excel spreadsheets, I can export directly from our Volunteer Database and upload straight into Constant Contact where it automatically lets me toggle my target audience, select a personalized email message for them, and gets our community volunteer opportunities out to over 200 volunteers with EASE! I love that it tells me how many people (and who) viewed our emails so I know who I need to follow up with. If you are responsible for marketing at your organization, Constant Contact is a NON-NEGOTIABLE! Review collected by and hosted on G2.com.

I have yet to find a downside, or something I needed for marketing purposes that this software could NOT do. 10/10! Review collected by and hosted on G2.com.

The Constant Contact platform is easy to navigate and if a person wishes to opt out they can as well as it shows who opens the email and percennt sent out. Review collected by and hosted on G2.com.

There should be one set rate. I was quote a certain amount based on the contacts but later added more and got a shock on the new price Review collected by and hosted on G2.com.

I like the ease of use and the photo library in Constant Contact. I can easily copy my last email and make adjustments for new updates, and adding images and flyers is simple. The setup was easy, and everything runs smoothly. Review collected by and hosted on G2.com.

I don't know how to use text messaging as part of it, and I'd love to learn more. Yes. How do you bulk upload phone numbers for everyone? Review collected by and hosted on G2.com.

I really appreciate Constant Contact's great customer support, especially since my problems are usually solved within 15 minutes when I chat with them. The limited downtime is another plus. I also find newsletter formatting and membership sign-up for newsletters particularly valuable. The setup was very easy with no issues, and the customer service was great all along. Review collected by and hosted on G2.com.

Nothing, it works flawlessly each and every time. Never any down time. Review collected by and hosted on G2.com.

The feature i rely on the most is the email editor. It is incredibly clean and intuitive which means i don't have to spend time training new team members or troubleshooting formatting issues. The templates are modern and flexible and i can customize them quickly without worrying about breakings on mobile. For a fast paced marketing environment, that reliability is a lifesaver especially when i'm under tight deadlines. I'm also a big fan of the automation features the platform offers. They are not overly complicated but they get the job done well. Review collected by and hosted on G2.com.

I have found the design editor to be slightly rigid at times. the templates are attractive, but customizing them beyond the standard options can be clucky. When I'm trying to match very specific branding guidelines or create a highly tailored layout, I tend to hit some boundaries. Review collected by and hosted on G2.com.

I like the ease of use and creativity adaptation of Constant Contact. The pricing is decent, which makes it appealing. The templates provided are a huge help and make managing email campaigns a lot simpler. I also found the initial setup really easy, which was a big plus. Review collected by and hosted on G2.com.

The integrations with social media aren't very adaptable. I wish there were more in-app social media posting with the ability to adjust assets and post directly from Constant Contact in a more understandable way. Review collected by and hosted on G2.com.

I like that Constant Contact is pretty easy to use. I also appreciate that you can track the emails you send and see if the recipients are actually opening and reading them. Additionally, I like that you can automate emails. Review collected by and hosted on G2.com.

I find it challenging to use credentials for multiple clients within Constant Contact. Additionally, the initial setup was somewhat complicated, particularly regarding giving access. Review collected by and hosted on G2.com.

Constant Contact is great for being able to send out emails to set lists of contacts. Once you have your basic email templates set up, it's pretty simple to keep those on file and make copies for future emails. Uploading new contacts is very simple and you can monitor if recipients have opened or clicked into specific emails. I like that we have the option to resend an email to new contacts added to specific lists. We use this almost every day and it's been a very reliable software and it is easy to train new people on as well. Customer support has been available whne I needed them and were aways helpful in finding solutions. Review collected by and hosted on G2.com.

I wish the search function worked better when I am looking for a specific email campaign. I also wish uploading and editing photos was quicker, it always seems like a slower process. I also would love the ability to send an email to an email or two without having to add them to a list. Review collected by and hosted on G2.com.

As the owner of a digital marketing company—and a proud partner of Constant Contact—I always tell my clients the same thing when they start using it: the customer service is where this platform really shines.

In a world where most companies hide behind chatbots and endless help articles, Constant Contact lets you talk to a real human being who actually wants to help. And not just help—they often share extra tips and tricks that make you even more productive with your email marketing.

It’s like having a little marketing coach in your corner every time you call. Friendly, knowledgeable, and genuinely invested in helping you succeed.

Simply put: great tools, even better people. Constant Contact is the best! Review collected by and hosted on G2.com.

I really don't have any dislikes. I love recommending it! Review collected by and hosted on G2.com.

I really appreciate Constant Contact for making it easy to stay in compliance with spam laws and ensuring we're not contacting people too often. It's beneficial to see who is engaged with us and who is not. I like the easy-to-use templates for sending emails. The initial setup was very easy, and I didn't even need to contact customer support. Review collected by and hosted on G2.com.

It's a little basic compared to Hubspot Marketing as far as email customization options. Review collected by and hosted on G2.com.