I find Constant Contact incredibly easy to use, allowing me to get emails out to hundreds of people in just minutes. I appreciate how it edits my information, ensuring I'm grammatically on spot and helps with complex information, new scheduling, and sales. I also enjoy the great photos and images available for use, which are great at formatting my emails to look professional. Setting it up was fairly easy, even for me being slightly technologically resistant, and it has gotten easier over time. Review collected by and hosted on G2.com.

Sometimes I have problems with my message being Instagram friendly. Instagram will only accept certain-sized images and no click overs, so I would like Constant Contact to get a little more creative with helping me in getting my information on and effective on Instagram. Review collected by and hosted on G2.com.

It is easy to use. I like being able to track stats month to month to gauge our progress both against ourselves and against our industry. Review collected by and hosted on G2.com.

Cost might be a factor for some small businesses. Review collected by and hosted on G2.com.

I enjoy using the WYSIWYG editor when crafting email campaigns. I appreciate the easy-to-use interface since it enables me to refine and format email content. I also appreciate the easy-to-use analytics dashboard to determine campaign success and plan future client campaigns. Review collected by and hosted on G2.com.

I dislike the scheduling dashboard since it does not allow me to determine a more appropriate timeline. I could easily move an email back ten or fifteen minutes, but now I am limited to fifteen minutes. Review collected by and hosted on G2.com.

I love how easy Constant Contact is to use; they make sending bulk emails very straightforward. I also like that it clearly tells you when email addresses are invalid, when recipients have blocked the email, or when they’ve unsubscribed. When you are sending out 10k+ emails, this is very important. It is also very easy to import email addresses that we obtain in bulk to their system to send out to our customers. We combine excel with Constant Contact, and it is very user-friendly, and it makes this import process a lot easier. Review collected by and hosted on G2.com.

I wish there were more insight into why we’re losing subscribers. Is it the frequency of the emails we’re sending, or something else that’s causing people to unsubscribe? I’d really like to understand what’s driving so many subscribers to leave. Review collected by and hosted on G2.com.

I find Constant Contact easy to navigate and mostly intuitive - meaning I don't have to go to the Help section unless something is more complex. Campaigns is very helpful for tracking social media and emails, and helps identify contacts easily. Review collected by and hosted on G2.com.

It isn't always easy to figure out some of the features such as where I create the option for someone to change their preferences rather than unsubscribe from email. I think some of this is due to the different levels and the features offered at each level. I feel like I am upsold a lot when I see something that would be helpful but is locked. Review collected by and hosted on G2.com.

I'm always inclined towards platforms that don't just execute marketing tactics, but actually help me think, test, measure and optimize decisions. That's exactly where constant contact shines for me. The survey functionality is a big plus for me. being able to send secure, personalized survey invitations directly to my contact list makes gathering first party insights efficient. From a strategy standpoint, that feedback loop is gold, it allows me to validate assumptions and refine messaging with real data instead of gut feel. From an optimization perspective, i value how constant contact fits into a larger ecosystem. through integrations and APIs, it is easier to connect campaign data, build custom reports, manage audiences and align targeting, retargeting, geo based insights and budget planning pacing with higher level objectives. That flexibility matters when i'm balancing daily execution with long term strategy. Review collected by and hosted on G2.com.

From advertising strategy standpoint, some of the more advanced ad-tech-style features feel more surface leveled, it works well for integrated social and digital execution, but power users like myself may crave additional knobs to turn occasionally. Review collected by and hosted on G2.com.

I like Constant Contact because it's easy to use, especially with its drag-and-drop interface, which is simple and user-friendly, even for people who've never done it before. The analytics are great and very helpful for learning about our audience and their content needs. We use the analytics to determine the next content pieces that our audience would like to receive and determine which offerings bring more value to our members and future members. We also have no problems with deliverability, which is important for distributing email newsletters and marketing efficiently. Review collected by and hosted on G2.com.

The only thing I would say might improve would be being able to put the subject line and everything in first and making it obvious. Review collected by and hosted on G2.com.

I like that Constant Contact sends useful notifications, especially about the data collected from the emails we send out. It’s helpful to see the open and click rates, and to understand who is actually interacting with our emails. I also like that we can use templates to create newsletters. Review collected by and hosted on G2.com.

The newsletter templates are difficult to work with. Moving images or text around can be frustrating, which makes it harder to be creative and get the layout I want. Review collected by and hosted on G2.com.

I use Constant Contact for email marketing campaigns to our database. It helps me send mass emails out to our contacts, categorize contacts easily into lists, and keep track of our contacts' participation with our email campaigns. I also find it valuable for testing different content emails to see which perform better. What I like most about Constant Contact is that it's pretty user intuitive. The A/B testing feature is great too, as it helps me pick a subject line or email content that resonates better with our audience sample for broader campaigns. Review collected by and hosted on G2.com.

Sometimes the design could be tough to work with. Random lined in emails and you have to fix code to fix it or ask for assistance. Review collected by and hosted on G2.com.

Constant Contact has a simple interface that makes it easy for users with little or no experience with an email marketing platform to use. Review collected by and hosted on G2.com.

The biggest strength of Constant Contact is also it's biggest weakness for more advanced email marketers. Although it is easy to use, it lacks many features more robust email marketing tools have. I wouldn't recommend Contact Contact for ecommerce. There are other email marketing tools with more advanced features for ecommerce automation and segmentation. Review collected by and hosted on G2.com.