Sydney S.
SS
Sydney S.
Communications/Worship Director
Small-Business (50 or fewer emp.)
"Time-Saving Email Duplication with Fair Pricing and an Easy Learning Curve"
4.5/5
What do you like best about Constant Contact?

I like that I can go back to previous emails I've sent and duplicate and change the information or be able to look back and see what I have done and go from there. Saves me time from having to recreate the same things over and over.

Pricing seems fair and the software is easy for first time users to master. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

I dislike how when I am editing an email it won't let me copy and paste items easily. I have to log out of the website then re-log in to be able to copy and paste. Also sometimes the moving of the email parts doesn't always function well and is hard to get to where I would like them.

The spell check & grammar feature also could use some work. It doesn't always show until it is too late. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Thank you for leaving a review! We're glad duplicating emails saves you time, and we appreciate your feedback on how to improve our platform. We'll pass that along to our development team for consideration in future Constant Contact updates.

Trevor A.
TA
Trevor A.
Camp Director
Small-Business (50 or fewer emp.)
"Effortless Email Segmentation with Insightful Analytics"
4.5/5
What do you like best about Constant Contact?

I appreciate how Constant Contact makes it very easy to segment audiences and provides the data to see how our emails are performing. I really like the stats, especially being able to see the open and click rates, which are super valuable for assessing how our emails are doing and if changes are needed. The simpler and more user-friendly system compared to Sendgrid is a big plus, and though it took a few weeks to get the hang of everything, the setup was very smooth. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

Sometimes the system is a little slow. It can take a while to schedule or update an email. Sometimes it just takes a while to load or schedule the email send. I don't think it's a huge problem or needs to be fixed, but it can sometimes be slow. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Thank you for leaving a review, Trevor. We're glad our segmentation and analytics help evaluate your campaigns! We understand occasional slowness is frustrating. To help our site run smoother, try clearing your browser's cache or using another compatible browser. Otherwise, our team will continue to optimize the platform to try and eliminate and slowness you might experience!

Kimya W.
KW
Kimya W.
Director of Quality & Systems Improvement
Mid-Market (51-1000 emp.)
"User-Friendly with Comprehensive Reporting"
4.5/5
What do you like best about Constant Contact?

I like the reporting part of Constant Contact, how you can send out the emails and marketing campaigns, and you can see the click rate and how well that it's doing and how many people are clicking on it and responding to the emails, and how they're interacting with it. I like how you can look at the email performance and how it's doing compared to other campaigns. The setup was easy, and it's user-friendly. It works well for our organization, and that's why we have continued to use it. I would definitely recommend it because it has good capabilities and it's user-friendly. There are different capabilities that you can use, whether it's emails, text messaging, socials, or events, making it broad for anyone. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

There's nothing that I currently dislike about Constant Contact. I currently like its capabilities Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Thank you for taking the time to leave a review, Kimya!

Emma B.
EB
Emma B.
Office Admin
Small-Business (50 or fewer emp.)
"Effortlessly Reaches Audiences, Seamless Setup"
5/5
What do you like best about Constant Contact?

I use Constant Contact mainly to email folks about upcoming events and updates. It easily reaches anyone who wants to sign up for updates and makes it simple for them to unsubscribe if they wish. I find their system of tags and lists very user-friendly. The ease of use is a big plus, especially for the less tech-savvy folks I work with, who are on the older side. This means less work for me, which is so helpful. Also, the initial setup was seamless. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

I wish it was integrated more with other systems, I see that with Mailchimp a lot. Maybe I am just not seeing the other software that integrates with Constant Contact? Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Thanks for this, Emma. It's great to hear the tag and list system has made things easier for you and the folks you're emailing, especially when tech-savviness varies across your audience. A seamless setup and less work on your end is exactly what we're going for. Wishing you continued success reaching your audience!

Amber F.
AF
Amber F.
Office Administrator
Small-Business (50 or fewer emp.)
"Constant Contact Makes Creating Multiple Newsletters Fast and Easy"
5/5
What do you like best about Constant Contact?

Constant Contact has made my task of creating multiple newsletters for different programs and events extremely easy. I love that I can create mulitiple from my own templates within a few minutes. The content planner/calendar is amazing as well! Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

I have not found any downsides to Constant Contact, as of today. I started using it about 8 months ago love it. There are features that I do not use. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Thanks, for your 5-star review, Amber! It's great to hear Constant Contact is giving you back time by making newsletter creation faster and easier. Here's to more time for everything else on your plate and continued success with your campaigns.

Mingo B.
MB
Mingo B.
Marketing Director
Small-Business (50 or fewer emp.)
"Simple, Fast, and a Game-Changer for Small Business Marketing"
4.5/5
What do you like best about Constant Contact?

Constant Contact is one of the best email and sms marketing dashboards to come into the market. It's so simple to use for the everyday user! It's quick, simple, and the it's performance is competitive towards other services similar to it! And the for the price, it's a game changer for small business! Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

One of the downsides to Constant Contact is the limitations on design of emails. I know they are working on implementing Ai design, but it's still a bit limited. Currently I design outside of the platform and just upload the email to send. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Thank you for your positive review and valuable feedback on our email designer, Mingo!

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Friendly, Fast Support That Quickly Solved My Upload Glitch"
5/5
What do you like best about Constant Contact?

I really liked the ease of scheduling a one-on-one session with a very friendly and engaging professional who was able quickly and cheerfully to find the solution to a glitch I’d encountered in attempting to upload my mailing list to CC’s platform. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

Have had limited experience in crafting newsletters on CC, which was my purpose for establishing an account with them, and I did encounter some difficulty in applying a specific background to any pages beyond the first page, but their support staff is so helpful and quick to respond that I’ve not doubt we’ll get it sorted out in short order. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Thank you for sharing your 5-star review! We're glad the pricing works well for your mailing list size and that our support team has been there when you needed them. We're here to help ensure Constant Contact continues to fit your organization's needs as you grow!

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Simple, Reliable Email Marketing for Small Businesses"
4.5/5
What do you like best about Constant Contact?

What I like best about Constant Contact is how easy it is to create and manage professional email campaigns without needing advanced technical or design skills. The platform is user-friendly, the templates are helpful, and the contact management tools make it simple to organize audiences and communicate with customers effectively.

I also appreciate the reporting features, because they make it easier to understand how campaigns are performing and what can be improved. Overall, Constant Contact helps make email marketing more organized, practical, and accessible for small businesses. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

There is not much that I strongly dislike about Constant Contact, but there is some room for improvement. Some of the more advanced customization options could be more flexible, especially for users who want very specific design or automation workflows.

At times, certain features may also take a little exploring to fully understand, particularly for someone who is new to email marketing platforms. That said, these are minor points compared to the overall value. Constant Contact is still easy to use, reliable, and very useful for managing email campaigns. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Thank you taking the time to leave a review! We really appreciate you taking the time to share your experience. We're glad Constant Contact is delivering value for your work in the security space, and we appreciate your feedback on our customization; it genuinely helps us get better.

Verified User in Commercial Real Estate
UC
Verified User in Commercial Real Estate
Small-Business (50 or fewer emp.)
"Efficient Email Campaigns and User Friendly Templates"
4.5/5
What do you like best about Constant Contact?

It saves me time, and I appreciate how easy it is to manage different clients’ lists. I enjoy working with the templates and having the option to reuse past campaigns, since all the information I need is already saved and it takes less time to create new ones. I also find the initial setup pretty straightforward.

The automated welcome letters with AI are efficient, and the integration with other apps like Canva feels seamless. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

I’ve experienced that some of our email blasts, which were first sent internally as a “test” within our company, were flagged as spam several times. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Thank you for the detailed feedback. It's great to hear that reusing past campaigns and templates is cutting down your setup time across different client lists, and that the AI welcome automations and Canva integration are fitting right into your workflow. We understand that the spam flagging on internal test sends is frustrating, and it's worth digging into with our support team since there are often specific settings around test emails and sender authentication that can fix that. Please give our team a call with the details of the spam flags and we'll help get it sorted.

Gene G.
GG
Gene G.
Managing Director
Small-Business (50 or fewer emp.)
"Constant Contact Makes Email and Social Marketing Easy for Small Businesses"
5/5
What do you like best about Constant Contact?

Constant Contact's email builder and social media capabilities make marketing easy for small businesses - I can quickly and easily reach a large population of customers with little time and effort Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

The process of loading photos - which takes multiple steps - can be somewhat onerous. It would be helpful to streamline this process to make it more efficient Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Thanks so much, Gene! Glad the email builder and social tools are making marketing feel manageable rather than overwhelming for your business. Reaching customers across email, text, and social without breaking the budget is exactly what we're aiming for with small businesses like yours. Here's to connecting with even more customers ahead.