Steven B.
SB
Steven B.
Systems Support Specialist
Mid-Market (51-1000 emp.)
"Friendly Support and an Easy-to-Use Templating System"
4/5
What do you like best about Constant Contact?

Support when required is friendly and helpful. The templating systems are easy to use and the UI is pretty straightforward Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

There are not many things I dislike about the service. Contact lists can be a little clumsy to manage, and dealing with recipients who have blocked us is annoying but that is more a result of meeting industry standards than Constant Contact as a platform Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Thanks for your positive review, Steven!

Hannah N.
HN
Hannah N.
HR Coordinator
Mid-Market (51-1000 emp.)
"Effortlessly Reaches Many with Ease and Reliability"
5/5
What do you like best about Constant Contact?

I love how easy it is to create content with Constant Contact. It has solved the problem of reaching out to a lot of people at once, which is a big plus for me. I also appreciate how the platform sends emails right on time, and I love how effectively it handles email dispatches. The initial setup was a 10/10 for me, making it a seamless start. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

I think all of the products are great Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Thank you for your kind review, Hannah!

CA
Chloe A.
Marketing and Communications Specialist
Mid-Market (51-1000 emp.)
"Robust Email Marketing Platform with Solid Campaign Automation Flows to Build a Broader Audience"
5/5
What do you like best about Constant Contact?

It allows me to manage marketing campaigns from a single place and the automation tool makes sure I can send multiple emails at the right time and also it provides me with complete reports containing deep data regarding the performance of our campaigns. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

There is nothing I can think of that I disliked about this platform it is clearly powerful with great functionality. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Chloe, thank you for taking the time to leave us a the 5-star rating on G2! Knowing Constant Contact is making a difference for you is exactly what keeps us going. Wishing you continued success with your marketing.

Clarice I.
CI
Clarice I.
Senior Development Associate
Mid-Market (51-1000 emp.)
"User-Friendly Email Marketing with Great Templates and Smart Segmentation"
5/5
What do you like best about Constant Contact?

Constant Contact is user-friendly and easy to learn and use. I like that you can segment lists and send follow-up reminders to people who didn’t open the emails. The templates are great, too! Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

We got Constant Contact to integrate with our donor crm - unfortunately the integration process was not simple and we found the support lacking Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Thank you so much for your 5-star review, Clarice! We appreciate your valuable feedback.

Katie W.
KW
Katie W.
Digital Marketing Manager
Mid-Market (51-1000 emp.)
"Intuitive Platform That’s Easy to Master"
4/5
What do you like best about Constant Contact?

I like how intuitive it is - you don't have to spend a ton of time searching through technical posts in order how to understand how to use the platform to it's full potential. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

It does have some attribution limitations - just comparing it to Salesforce, I don't have the level of detail into conversion actions from specific campaigns. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Thank you for leaving a review, Katie! We're glad our intuitive platform helps you easily segment your audience. While we do have attribution limitations compared to Salesforce, you can connect your Constant Contact account directly with Salesforce if you need deeper insights.

Amy J.
AJ
Amy J.
Website Optimization Specialist
Marketing and Advertising
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"All-in-One Marketing Tool That’s Great for Small Businesses"
4/5
What do you like best about Constant Contact?

I like that it's an all-in-one marketing tool. It's really great for small businesses. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

It can be a little overwhelming, because it has so many features. But if you're focusing on just one task at a time it is super helpful! Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Thank you for leaving a review, Amy! We love hearing that our analytics help you craft better newsletters. We know an all-in-one platform can feel overwhelming at first, but our Knowledge Base offers step-by-step tutorials to help you master one feature at a time if you ever need a little assist.

Megan S.
MS
Megan S.
Communications Strategist
Small-Business (50 or fewer emp.)
"User-Friendly with Easy Template Customization"
5/5
What do you like best about Constant Contact?

I like Constant Contact's user-friendly setup, as it was very easy to figure out. Copying the template week to week is easy, and editing and changing colors and layout is also easy. It allows me to use a template for the newsletter and easily duplicate each week. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

Sometimes putting in a photo block can be tricky to place it exactly where I want. Allow users to place images where they want instead of choosing a preselected photo layout. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Thank you for your 5-star review and helpful feedback, Megan!

Paula N.
PN
Paula N.
Manager, Marketing
Enterprise (> 1000 emp.)
"User-Friendly Drag-and-Drop Builder with Insightful Reporting"
4/5
What do you like best about Constant Contact?

It’s user friendly , easy to use as a drag and drop builder, great for all skill levels, insightful reporting. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

The templates are fairly basic, as well as the automations, depending on your subscription. Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Thank you for taking the time to leave a positive review, Paula!

Karen L.
KL
Karen L.
Help Desk Specialist
Small-Business (50 or fewer emp.)
"Small Business Champion with Intuitive Email Marketing"
5/5
What do you like best about Constant Contact?

I use Constant Contact for email marketing and I like their long-standing commitment to small businesses. I've been a customer since 2005, and throughout the years, I've seen them consistently evolve their platform to meet the needs of small businesses. I appreciate how they balance powerful marketing features with ease of use. The platform is easier to use than some competitors and the initial setup was easy. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

Noting I can think of Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Thank you so much for your 5-star review, Karen!

Mark G.
MG
Mark G.
Owner
Small-Business (50 or fewer emp.)
"Easy to Use with Excellent Support"
5/5
What do you like best about Constant Contact?

I like that Constant Contact is easy to use. I also appreciate their great customer support because they actually talk to you. If I need help quickly, they are there to guide me. Additionally, I find it helpful that I can create a template and easily and quickly change it to suit my different promotions. Review collected by and hosted on G2.com.

What do you dislike about Constant Contact?

Allow more emails to be read by the recipient - not moved into spam Review collected by and hosted on G2.com.

Response from RJ McLaughlin of Constant Contact

Thank you for your 5-star review, Mark!