I do not see any upside at Constant Contact. Review collected by and hosted on G2.com.

First, it is too expensive and has only 2 plans. You can not resize your plan as to your needs. Review collected by and hosted on G2.com.

The interface for designing emails was relatively straightforward, with standard drag-and-drop usability and reliable appearance. Review collected by and hosted on G2.com.

Reporting and tracking functions are not useful. Overall reports can be created, but the really useful information - about individual users and their actions - can not be viewed in any kind of aggregate way. (You can click through each individual recipient's record, but you can't download or compile useful information over time. Review collected by and hosted on G2.com.

instant, goes out pretty quickly, high traffic, Review collected by and hosted on G2.com.

too expensive, goes to spam too much, always glitches, not reliable Review collected by and hosted on G2.com.

There was nothing I enjoyed about the product. Review collected by and hosted on G2.com.

Constant contact operates a shady business. I had issues with their logo generator the first day I paid for service. I reached out to technical support and they promptly responded to my email and escalated the case. After two days without hearing from them I reached out for an update. They still were not able to address the issue. After three weeks with no resolution I decided to cancel my service. They charged me on a Saturday five days before the next billing cycle but I could not call them that day because they are only open Monday-Friday. I called on Monday to cancel my service (since this is the only way to cancel) and they refused to issue a refund. I asked why since no service had been issued and their sales representative told me I could downgrade my account on this date to lower the cost. The representative told me yes I could have downgraded but I am not downgrading I am canceling and we are a no refund company. They refused to send email confirmation of the cancellation until the following month so I could not dispute the charge with my credit card company. I can only assume this is the normal course of business for them to prevent customers from challenging their bogus charges. Beware of constant contact. Review collected by and hosted on G2.com.

Easy to put together nice, professional-looking emails Review collected by and hosted on G2.com.

Company will not stop contacting me trying to sell sell sell, they call incessantly Review collected by and hosted on G2.com.

They send emails. I guess it kind of works. Review collected by and hosted on G2.com.

They do not care to treat the customer with respect or dignity. Review collected by and hosted on G2.com.

It was fairly user friendly and you can import contacts easily. There are templates you can use if you are really new at email. Review collected by and hosted on G2.com.

So inflexible. Really did not look that great. There were things I wanted to do and it wouldn't let me. Their templates are unprofessional and tacky. Review collected by and hosted on G2.com.

started with mail chimp and moved over to constant contact because mail chimp was not allowing for the addition of new subscribers. the price for large amount of subscribers on constant contact is cheaper than most main platforms. however, there are limits to its usability. Review collected by and hosted on G2.com.

you cannot export html code from an email to use in other use cases. also, there is very limited functionality in terms of design elements. for example, you cannot use rounded borders on buttons. why? its simple HTML, makes no sense to me. there is no feature to forward to a friend? there are not very good analytics on where subscribers are obtained, it only shows the data from a general viewpoint. thus, it makes it difficult to show where subscribers are coming from and how much they have increased on a week to week basis, a month to month basis, etc. Review collected by and hosted on G2.com.

I’ve worked with constant contact over the past 10 years and over the last year saw drastic declines in open rates. After months of calling and questioning with dead end responses- the last few email tests from my own company didn’t even make i. To my own inbox. I called expecting it would be a simple issue- but they are unable to guarantee any kind of deliverability any longer. Review collected by and hosted on G2.com.

I’ve worked with constant contact over the past 10 years and over the last year saw drastic declines in open rates. After months of calling and questioning with dead end responses- the last few email tests from my own company didn’t even make i. To my own inbox. I called expecting it would be a simple issue- but they are unable to guarantee any kind of deliverability any longer. Very sad. So much money and time spent. Review collected by and hosted on G2.com.

It is easy to set up and use. You can send some basic style emails which is good for small business or if your business is selling a service. They do have an intergration with link shopify product data into the emails which is a plus. They have an intergation with eventbrite which is pretty useful for sending out and colllecting payments for several events that we hold. Review collected by and hosted on G2.com.

Lack of complete automation and customization. The templates are very basic and outdated. Not too many intergrations. For some reasons mailchimps seems to be more intergrated with other apps than constant contact. Review collected by and hosted on G2.com.