---
title: Constant Contact Reviews
meta_title: 'Constant Contact Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 7418 reviews by the users' company size, role or industry
  to find out how Constant Contact works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 7418
  scale: '5'
date_modified: '2026-08-04'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---

# Constant Contact Reviews
**Vendor:** Constant Contact  
**Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 7,418
## About Constant Contact
We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it&#39;s driving sales, growing a customer base or engaging an audience, we help you build strong connections and generate powerful results. - Grow your audience Build your list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Connect with people where they are—via text, email, or social—all from one platform, to drive more engagement and results for your business. - Simplify your social media Create and manage social posts and ads to generate awareness, drive leads and promote growth. - Sync with the apps you&#39;re already using Connect with digital tools you&#39;re already using to grow your business and sell more online, faster. Learn more at www.constantcontact.com



## Constant Contact Pros & Cons
**What users like:**

- Users find Constant Contact&#39;s **ease of use** exceptional, facilitating effortless campaign creation and management for small businesses. (1059 reviews)
- Users appreciate the **easy creation of campaigns** with Constant Contact, enhancing engagement and efficiency for small businesses. (495 reviews)
- Users value the **user-friendly email builder** of Constant Contact, making campaign creation and management effortless. (490 reviews)
- Users appreciate how **simple** it is to create consistent newsletters and engaging social media posts for their audience. (457 reviews)
- Users find Constant Contact **incredibly helpful** for managing email campaigns efficiently and training new team members easily. (418 reviews)
- Intuitive (415 reviews)
- Users appreciate the **user-friendly interface** of Constant Contact, facilitating effective connection and engagement with their community. (412 reviews)
- Customer Support (362 reviews)
- Features (360 reviews)
- Email Campaigns (346 reviews)

**What users dislike:**

- Users find **missing features** in Constant Contact, such as inadequate search and limited design options, disappointing. (286 reviews)
- Users find the **limited customization options** restrictive, impacting their ability to create personalized campaigns effectively. (255 reviews)
- Users find the **limited features** of Constant Contact may not justify its pricing for their specific needs. (254 reviews)
- Users express frustration over **limited templates** , wishing for more design options and customization in Constant Contact. (210 reviews)
- Users find the **layout issues** in Constant Contact frustrating, leading to confusion in navigation and tool access. (183 reviews)
- Not Intuitive (176 reviews)
- Expensive (170 reviews)
- Limited Options (164 reviews)
- Users find the **search functionality and editing processes slow** , which hampers effective email campaign management. (163 reviews)
- Template Limitations (158 reviews)

## Constant Contact Reviews
  ### 1. I use Constant Contact anytime I have an event I'm coordinating and need to track # of registrants.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Brian K. | Alumni Coordinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about Constant Contact?**

I like being able to see, track, and review the data and # of participants I have for an upcoming event.

**What do you dislike about Constant Contact?**

Whenever I have a scheduled or reoccurring event, I have to go in and click on each person I have registered to see what specific date they signed up for on the reoccurring event. It takes a good amount of time to determine who's attending and when. Perhaps there is a way to filter this, but none that I have discovered yet.

**What problems is Constant Contact solving and how is that benefiting you?**

It helps me with tracking and storing client/customer data.

  ### 2. Great Platform!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Samantha R. | Marketing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about Constant Contact?**

I like how easy Constant Contact is to use for beginners. There are so many helpful templates and tips on the website to help you build campaigns that get results. I've been using Constant Contact for four years now and have never ran into any issues.

**What do you dislike about Constant Contact?**

I wish there were more email templates to choose from. A lot of them feel outdated.

**What problems is Constant Contact solving and how is that benefiting you?**

I do marketing at my company, so I'm all about the numbers. Constant Contact provides me useful data to help improve campaigns and show the team what the results are.

  ### 3. Marketing Magic!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Lolita D. | Assistant Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about Constant Contact?**

Constant contact has been better at marketing than hiring a company to do it and more cost effective for our budget. Because we have such a large database, using there list option helps us to target specific individuals/groups for individualized messaging. I also love the ability to use it to maintain our database as well. We don’t need a separate app to create messaging is also a plus. Constant contact is a one stop shop for marketing!

**What do you dislike about Constant Contact?**

There is nothing that I can say that I currently dislike.

**What problems is Constant Contact solving and how is that benefiting you?**

Mass mailing, fundraising, organizing

  ### 4. User-Friendly Experience, But Email Editing Needs Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Matthew L. | Marketing and communications manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Constant Contact?**

The user experience is really friendly and easy to learn for new users

**What do you dislike about Constant Contact?**

There are limitations when it comes to editing certain parts of the email campaigns

**What problems is Constant Contact solving and how is that benefiting you?**

It’s solving mass communication and helps me by being an easy way to reach many people from our system quickly

**Official Response from RJ McLaughlin:**

> Thanks for taking the time to review Constant Contact, Matthew!

  ### 5. Reliable Newsletter Delivery Every Time

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Constant Contact?**

Used it for email newsletter and it is delivered 100% to the receipents.

**What do you dislike about Constant Contact?**

I think it's doing pretty much the newsletter job.

**What problems is Constant Contact solving and how is that benefiting you?**

We used mostly for email marketing and it's kind of doing it job well

**Official Response from RJ McLaughlin:**

> Thank you for much for your 5-star review!

  ### 6. Great for communicating!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Heather C. W. | Writer, Editor and Media Strategist, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 16, 2025

**What do you like best about Constant Contact?**

It makes it very easy to grow my business.

**What do you dislike about Constant Contact?**

I’m happy with the service. It meets my needs quite well.

**What problems is Constant Contact solving and how is that benefiting you?**

Finding new customers.

**Official Response from RJ McLaughlin:**

> Thank you for your positive review, Heather!

  ### 7. Awesome tool for advertising events, programs, etc. to your subscribers!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Melissa S. | Office Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about Constant Contact?**

Having a secure place to store our subscriber list; being able to send maintain multiple lists for different events or programs we have coming up.

**What do you dislike about Constant Contact?**

We really have no downside to using it.  It is extremely beneficial and easy to use.

**What problems is Constant Contact solving and how is that benefiting you?**

Before we had Constant Contact we were not able to send out event/program notices using Outlook.  We would have to send out mutiple emails because of the number of email address for our subscribers we had saved.  Using CC eases that and lets us send to mutiple, saved subscriber lists.

  ### 8. Easy to learn and use!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Abi B. | Marketing Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Constant Contact?**

The thing I like best about Constant Contact is how easy it was to learn how to use it and continue to use it.

**What do you dislike about Constant Contact?**

My least favorite thing about Constant Contact is the billing explanation.. Haha, I am still not quite sure how the billing totals are figured out. I feel like I always get billed for more than I agreed to be.

**What problems is Constant Contact solving and how is that benefiting you?**

Constant Contact is solving our issue of pushing marketing emails out to our customers and leads, while also giving us solid reporting on those emails.

  ### 9. Great communication tool!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cynthia C. | President/Principal, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 06, 2025

**What do you like best about Constant Contact?**

Being able to stay in touch with others and having the saved communication templates that make it easier to refresh and communicate with our target audience. Can be easy to connect with social media accounts, too. User friendly.

**What do you dislike about Constant Contact?**

Getting dinged if we have too many contacts in database. I guess we look like spammers.

**What problems is Constant Contact solving and how is that benefiting you?**

Staying in touch with target audience. Blast emails from Outlook, etc. are pretty frowned upon. This is our tool to keep clients informed and recently we started using it to survey our employees.

  ### 10. Constant Contact has streamlined my marketing process!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sally H. | Broker Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about Constant Contact?**

I love how it's so easy to create email marketing campaigns and newsletters. I love the reporting functions to see how many "opens" or "clicks" I've received so I know which clients are most engaged. The contact list is also great for creating certain segments to target current buyers, sellers or prospective clients.

**What do you dislike about Constant Contact?**

Probably so many features there that I haven't even used yet. I could probably use a class or tutorial to understand it's full capabilities.

**What problems is Constant Contact solving and how is that benefiting you?**

Sending out information consistently and seeing who's opening and clicking on my content.

  ### 11. Easy to use, very helpful.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Heather L. | Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about Constant Contact?**

I love all the features of Constant Contact but the mass email solution is the best! I can easily copy and rerun and email marketing campaign, edit or even create from new! 
Constant Contact is a time saver and a marketers best friend!

**What do you dislike about Constant Contact?**

I would love it if the video editing was more streamlined and simple to use, but other than that I don't have any complaints!

**What problems is Constant Contact solving and how is that benefiting you?**

Saves me a ton of time sending mass emails. It's simple and gives me time to focus on my clients and agents!

  ### 12. It works!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Lindsey G. | Office Mgr, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about Constant Contact?**

Scheduling out future emails provides a seamless marketing campaign. Then you get confirmation emails that your campaign did get sent. I like the fact that bounces are categorized so we can try to save some of those contacts.

**What do you dislike about Constant Contact?**

The creation platform is clunky. Buttons don't always work, buttons change places. Subject line doesn't save and kicks you out etc. Spacing gets weird when using bullet points. Only 3 columns available.

**What problems is Constant Contact solving and how is that benefiting you?**

CC provides a platform for our company to send out regular emails to thousands of customers across the state.

  ### 13. User-Friendly and High-Quality Emails, Though a Bit Pricey

**Rating:** 4.5/5.0 stars

**Reviewed by:** Melissa A. | Director of Engagement &amp; Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Constant Contact?**

Constant Contact is very user friendly and produces high quality emails.

**What do you dislike about Constant Contact?**

The cost is a bit high but given the ease of use we continue using the platform.

**What problems is Constant Contact solving and how is that benefiting you?**

Constant Contact helps us create and send high quality and visually appealing emails to our members.

**Official Response from RJ McLaughlin:**

> Thank you for leaving a positive review, Melissa!

  ### 14. It does the job!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Constant Contact?**

I like that you can copy your formatting from the month before. This ensures that all of the newsletters are consistent. I also like how they are adding new features, specifically the option for users to click and leave their review right as an added survey.

**What do you dislike about Constant Contact?**

I do think that the program could be more user friendly. It is often quite clunky and there are typically major discrepencies between what has shown in the page/preview on Constant Contact and what format reflects when it is in the actual email inbox.

**What problems is Constant Contact solving and how is that benefiting you?**

We are able to send our newsletter out flawlessly every month and reach our members. I never have to worry about errors with sending and find it easy to communicate with our members.

  ### 15. Functional mailing and list management, powerful reporting, terrible billing policies

**Rating:** 3.5/5.0 stars

**Reviewed by:** Oliver H. | Owner/Designer/Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 27, 2025

**What do you like best about Constant Contact?**

Constant Contact has an intuitive interface with some powerful customization tools. Assembling and duplicating email templates is easy, and reporting is excellent. I particularly like the quick reporting after a mailing for my clients who need fast reassurance that they are reaching the audience. The included Heat Map reporting is limited, but useful.

**What do you dislike about Constant Contact?**

What I've just discovered is that ConstantContact pricing automatically ratchets UP but not down. My client had a list of approximately 5500 recipients of which over 800 had unsubscribed. They nevertheless remained in the 5000-7500 pricing tier for many months, and it took a lot of time on a support call to learn that I had to locate unsubscribed contacts, export them for backup, delete them and then request a "courtesy tier floor reset" to go from $157 down to $119/month. If you don't pay attention, you will pay far more than you're using. For seasonal users (e.g. once-a-year, every other year, etc) you really should request a "suspended account" immediately after your use. With this, you retain access to all historical lists and mailings, but nothing can be sent until you return to normal use. This changes your monthly billing to $10/month for whatever period of time you're not using the account. Customer Support is tedious and I was unable to use chat because of the automated AI-answers.

**What problems is Constant Contact solving and how is that benefiting you?**

CC reaches a seasonal audience of medical professionals that sign up for a training symposium. It makes updates and variations very easy, and reporting to my client fast and clear.

  ### 16. Constant Contact makes e-blast emails easy!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about Constant Contact?**

One of the most helpful aspects of Constant Contact is that I can use previously sent e-blast emails as a template for new emails.  This makes sending monthly reminders to our clients so much easier than before.  We don't have to try and re-format from start, we just copy and change the pertinent information and hit send!  Having all of our contacts separated into lists also makes sending emails to specific demographics of clients a breeze!

**What do you dislike about Constant Contact?**

I do wish there were more customizable formatting options available.  I have found constructing emails from srcatch to sometimes be a bit cumbersome.

**What problems is Constant Contact solving and how is that benefiting you?**

Constant Contact makes it easy to keep all of our contacts in one place, separated into lists, which makes selection for email recipients so much easier!

  ### 17. All-in-One and User-Friendly, But Campaign Filtering and Search Need Work

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 01, 2026

**What do you like best about Constant Contact?**

Everything is in one platform, user friendly, easy to navigate

**What do you dislike about Constant Contact?**

Filtering through campaigns is difficult and categorizing seperate emails within one campaign is challenging, search function isnr fully accurate

**What problems is Constant Contact solving and how is that benefiting you?**

Easy to handle event registration from rsvp list, reminders, social posts, and emails

**Official Response from RJ McLaughlin:**

> Thanks for taking the time to review Constant Contact!

  ### 18. ConstantContact gives me results I can understand and use to continuously grow success!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Deborah B. | CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about Constant Contact?**

I like the reporting speed and capabilities Constant Contact. I know what works quickly. I can modulate delivery timing easily. Managing my contacts is simple.

**What do you dislike about Constant Contact?**

I wish the formatting of messages was more flexible. I have to make too many text boxes in order to manage alignment, fonts, breaks, etc.

**What problems is Constant Contact solving and how is that benefiting you?**

Constant Contact helps me to expand the reach of our non profit to best serve our community. I am able to clean and add members easily. Guidance on headlines and sub heads is useful to boost "opens".

  ### 19. User-friendly and great

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laryssa I. | Marketing and Communications Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2025

**What do you like best about Constant Contact?**

Constant Contact is easy to use, especially if you've recently switched from a different email marketing software.  I am able to quickly train my team on how to use it.

**What do you dislike about Constant Contact?**

Sometimes, there are glitches in the test emails. What you see when you're in the template isn't always what you see/get when you send a test email.

**What problems is Constant Contact solving and how is that benefiting you?**

It's helping our clients, customers, and donors stay informed. It helps us because from a retail and donor space, this is how we get the most donations and sales.

  ### 20. Easy and integrated system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Erin H. | Community Champion, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Constant Contact?**

Constant Contact has been around for a long time and continues to provide value needed to a small but growing business.  It doesn't over complicate it and it allows you to be able to sync data effortlessly.  So grateful!

**What do you dislike about Constant Contact?**

I would love to have some of my other providers be more like them - vs trying to copy what they do and having to make us choose.

**What problems is Constant Contact solving and how is that benefiting you?**

Love the use of Stripe for events -- made this simpe and affordable to get it going!

  ### 21. User-Friendly for Beginners, But Advanced Features Cost Extra

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Constant Contact?**

Constant Contact is user-friendly, making it accessible even for people without any HTML or coding background.

**What do you dislike about Constant Contact?**

Having to pay for a higher tier just to experiment with features like drip campaigns can be difficult. Testing new tools already involves some risk, and the added cost of upgrading simply to try them out makes it even more challenging.

**What problems is Constant Contact solving and how is that benefiting you?**

I use this to manage all my assets, from emails to social media. It helps me keep everything organized in one place.

**Official Response from RJ McLaughlin:**

> Thank you for your review and your feedback regarding our packages!

  ### 22. Decent for Event Flyers, Initial Setup a Bit Confusing

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sarah H.

**Reviewed Date:** October 30, 2025

**What do you like best about Constant Contact?**

I appreciate the ability to use Constant Contact for making event flyers, especially the uploading feature that allows me to use my own images for customization. This functionality is practical and enhances my creative process in designing materials that meet my specific needs.

**What do you dislike about Constant Contact?**

Setting up Constant Contact was a little confusing, which made the initial onboarding experience less smooth than expected.

**What problems is Constant Contact solving and how is that benefiting you?**

I use Constant Contact for creating event flyers, benefiting from its uploading feature to use my own images.

**Official Response from RJ McLaughlin:**

> Thank you for taking the time to leave a review, Sarah!

  ### 23. Effortless Campaign Management, But Design Tools Need Improvement

**Rating:** 2.0/5.0 stars

**Reviewed by:** Heather C. | Development Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Constant Contact?**

Easy to search and duplicate campaigns, send reminder emails to non-openers. API with eTapestry is a plus.

**What do you dislike about Constant Contact?**

Poor interface for design, resizing images is not intuitive

**What problems is Constant Contact solving and how is that benefiting you?**

Constant Contact makes it easy to resend a campaign to non-openers, which saves me time

**Official Response from RJ McLaughlin:**

> Hello Heather, thank you for your review! We're glad to hear that you've found our marketing tools easy to use, but we're all-ears for any interface improvements you recommend. Please send an email to social_support[at]constantcontact[dot]com with your account name, account email address, a reference to this review, and any additional recommendations you have to improve the user experience. We look forward to hearing from you!

  ### 24. Love Constant Contact for Connecting with our Greater District Community!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about Constant Contact?**

Reaching non-family community members—like local residents, alumni, and civic partners—used to be a major challenge. With Constant Contact, we’ve finally found an effective, easy-to-use platform to connect with this important audience.

It’s helped us share news, events, and celebrations beyond the classroom, building stronger community engagement and support. We’re reaching more people than ever before—and it’s made a real difference.

**What do you dislike about Constant Contact?**

The design and message management interface isn’t the most modern or intuitive—it can feel a bit clunky at times—but the ability to reach more people and build stronger engagement makes it well worth it. We’ve seen real results and appreciate the impact it's had on our community outreach.

**What problems is Constant Contact solving and how is that benefiting you?**

The platform has increased our visibility, strengthened community trust, and even boosted attendance at events.

  ### 25. Review

**Rating:** 3.0/5.0 stars

**Reviewed by:** Hayley M. | project manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 31, 2025

**What do you like best about Constant Contact?**

The ease of colleagues all having access to one account under their own log ins.

**What do you dislike about Constant Contact?**

No customer service chat or email communications. Which is odd considering the company's purpose. When I had an issue, the customer service rep was clearly a 3rd party and did not comprehend what I was asking. It took 40 minutes on the phone for a simple problem and then I was told I would hear back the following week from someone else.

**What problems is Constant Contact solving and how is that benefiting you?**

Employees can email distribution to outside network emails

  ### 26. Constant Contact is a game changer!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Brian R. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 08, 2026

**What do you like best about Constant Contact?**

I love how organized it is and how I can direct certain campaigns to certain people.

**What do you dislike about Constant Contact?**

Restrictions, being limited to a certain amount

**What problems is Constant Contact solving and how is that benefiting you?**

It is in the name, it solves our Constant Contact issue with our customers which leads to more return customers.

**Official Response from RJ McLaughlin:**

> Thank you for the 5-star review, Brian! We're glad that we can be a game changer for your and your business.

  ### 27. Effortless Contact Import and Email Blasts

**Rating:** 4.5/5.0 stars

**Reviewed by:** Carmen G. | Center Coordinator, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 06, 2025

**What do you like best about Constant Contact?**

Very easy to import contacts and create email blasts

**What do you dislike about Constant Contact?**

Nothing yet, everything works as needed.

**What problems is Constant Contact solving and how is that benefiting you?**

Our internal email server would get "locked" up if I tried to send out email blasts. Constant Contact solves that issue.

**Official Response from RJ McLaughlin:**

> We appreciate your wonderful review, Carmen!

  ### 28. Easy Peasy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kristine F. | Exec Admin Asst, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Constant Contact?**

I like the ease of the Constant Contact Campaign templates - very user friendly.  Easy to Use and Easy to Implement.  My goal is to use Constant Contact on a weekly basis. I appreciate that I can easily integrate my various email lists.  Their Customer Support is very responsive, professional and personable.

**What do you dislike about Constant Contact?**

I'd rather be charged by the amount of emails I send to and not the amount of emails in my list.

**What problems is Constant Contact solving and how is that benefiting you?**

Constant Contact helps me be more creative

  ### 29. Integration, Simplicity, Clarity -- Rare Combination

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steve F. | Vice President, Internet Consulting Services, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Constant Contact?**

Provides my clients with the simplest interface and support for their needs.   Rarely do I need to provide additional support for them.

**What do you dislike about Constant Contact?**

Billing systems are a bit odd and unclear at first.  Once you realize how the invoicing works, it's more understandable.

**What problems is Constant Contact solving and how is that benefiting you?**

My clients can use Constant Contact to bridge the communication gap and fill voids with customer communication.   From newsletter delivery to updates, it keeps the relationship with customers center to the business and helps them retain that relationship.

  ### 30. Long time, satisfied customer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Paul I. | Administrtor, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Constant Contact?**

I have been a Constant Contact subscriber for 15 years and I love it.  I send out a daily inspirational email to around 3500 subscribers.  It's so easy to use and they keep improving the product. The Customer Support has been excellent over the years.    I can't imagine doing what I do without Constant Contact.

**What do you dislike about Constant Contact?**

There is nothing I dislike about Constant Contact.

**What problems is Constant Contact solving and how is that benefiting you?**

I'm able easily to reach 3500 subscribers to my Daily email.  Constant Contact makes me look professional.

  ### 31. Easy to use

**Rating:** 4.5/5.0 stars

**Reviewed by:** STephanie A. | assistant, Hospitality, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 16, 2025

**What do you like best about Constant Contact?**

The ease of use the interface, its a straight forward approach to keep up with leads and customers.

**What do you dislike about Constant Contact?**

The limited amount of stock media and the high pricing.

**What problems is Constant Contact solving and how is that benefiting you?**

Keeping marketing and constantly keeping up with our customer and leads base, the ability to keep them informed about any promotions and specials if they are considering services or already customers.

  ### 32. Great reputation for a robust CRM

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dr. Trina B. | Author, blogger, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 30, 2025

**What do you like best about Constant Contact?**

Constant Contact is a well-established email marketing platform, particularly popular among small to medium-sized businesses. Constant Contact shines with its intuitive drag-and-drop email editor, making it easy for beginners to create professional, mobile-responsive emails. The platform automatically pulls brand elements like logos and colors from your website, streamlining the design process.

It offers a large library of templates, though some users note that many designs feel outdated and lack modern customization options.

Basic automation, like welcome emails, is available across all plans, while mid-tier and premium plans include advanced options such as triggered emails based on user actions (e.g., abandoned cart or birthday emails). However, automation features are less robust compared to competitors like Mailchimp or ActiveCampaign.

With over 300 integrations, including Shopify, Salesforce, and Vimeo, Constant Contact excels at syncing with other tools. Its Vimeo partnership allows video hosting directly within the platform, a unique feature for email marketing.

**What do you dislike about Constant Contact?**

Pricing starts at $12/month for 500 contacts but scales steeply, exceeding $240/month for 40,000 contacts, which is pricier than competitors like Brevo or MailerLite.

A/B testing is restricted to subject lines only, lacking options to test email content or design, unlike platforms like Mailchimp.

Many templates feel dated and require significant customization to achieve a modern look.

Analytics lack depth, missing advanced features like geographical data or optimal send-time insights, which may frustrate data-driven marketers.

It can be difficult to cancel your account, often requiring phone calls during business hours, sometimes with unexpected charges.

**What problems is Constant Contact solving and how is that benefiting you?**

I was looking for a robust CRM so I could communicate with my subscribers/followers.

  ### 33. Efficient and Intuitive, but Email Preview Needs Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 08, 2025

**What do you like best about Constant Contact?**

I appreciate Constant Contact for its intuitive setup and ease of use. Uploading mailing lists from Excel and creating tags is simple. The ability to schedule posts for later is fantastic, and I love building multiple email templates. Searching past campaigns is straightforward. It's quick, efficient, and navigating the interface is seamless.

**What do you dislike about Constant Contact?**

I think it's sometimes hard to preview my emails. It could be an easier way to look at emails.

**What problems is Constant Contact solving and how is that benefiting you?**

I use Constant Contact to send timely communications to our members, schedule posts, build multiple email templates, and search past campaigns, which enhances efficiency, ease of use, and navigation.

  ### 34. Looking for a user friendly mass-email tool?

**Rating:** 4.5/5.0 stars

**Reviewed by:** Maggie B. | Development Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Constant Contact?**

Constant Contact makes sending mass emails easy! It is intuitive to use, allows the incorporation of links, forms, and graphics, and allows for segmentation of donors.

**What do you dislike about Constant Contact?**

The templates all look relatively the same and it is difficult to incorporate multiple photos/graphics within an email.

**What problems is Constant Contact solving and how is that benefiting you?**

Constant Contact allows for multiple lists of emails, which allow you to segment your donors easily. 
You can send an email to a very large group or just a couple of donors at a time.

  ### 35. Great for driving socials

**Rating:** 4.5/5.0 stars

**Reviewed by:** Adam K. | Marketing Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 06, 2025

**What do you like best about Constant Contact?**

I love the ease of access when building out social media posts across all social platforms! Everything usually works very well and is pretty seemless. It works well for our business.

**What do you dislike about Constant Contact?**

They only thing I would ask to be adjusted would be the adding of video. It seems to not like it when trying to spread it to multiple platforms

**What problems is Constant Contact solving and how is that benefiting you?**

To cross post onto all social platforms we use! Its great and work very well for our usecase!

  ### 36. Great newsletter service

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amy D. | Business Mangaer, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Constant Contact?**

The nice thing about Constant Contact is the ability to create landing pages and newsletter emails. Everything we send out is tracked so we know what seems relevant to our audience based on open rates and clicks.

**What do you dislike about Constant Contact?**

The platform isn't always easy to use. Design wise, flexibility is limited. There templates seem to offer more design options then when you design your own. There are some elements I wish I could use, but doesn't seem to be on options. More design creativity would be nice.

**What problems is Constant Contact solving and how is that benefiting you?**

Reaching an audience in a different way. We are a newspaper, so having options for digital and use of a newsletter helps us reach more people in a cost effective way.

  ### 37. very expensive, limited functions - that I understand at least

**Rating:** 3.0/5.0 stars

**Reviewed by:** robyn s. | president, marketing lead, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Constant Contact?**

The ability to create and track graphic emails

**What do you dislike about Constant Contact?**

price
confusing price tiers
extra charges
difficulty with templates
customer support no where to be found, just send how to documents

**What problems is Constant Contact solving and how is that benefiting you?**

reaching new customers
cleaning out old databases

**Official Response from RJ McLaughlin:**

> Thank you for taking the time to leave a review! We're sorry to hear that you've had some trouble navigating the platform and our customer support team, but our team really is here to help. You can reach our support team with any questions via chat or phone number, and you can find specific contact info for your region here: https://community.constantcontact.com/contact-support


I know the last thing you wanted to see was another link, but if you give our support team a ring, we'd be more than happy to talk through any issues with you live over the phone!

  ### 38. Easy Newsletter Creation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Laurie H. | Office Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 11, 2025

**What do you like best about Constant Contact?**

It allows me to create copy past campaigns and update them without having to recreate everything. The newsletters look current and vibrant. I get a lot of compliments on the look of the newsletters. Members can view them on many different devices.

**What do you dislike about Constant Contact?**

There is a learning curve initially that took a bit longer than I expected

**What problems is Constant Contact solving and how is that benefiting you?**

I am able to spend less time creating the monthly newsletter which allows me to focus on other items.

  ### 39. Easy way to communicate with our membership

**Rating:** 4.5/5.0 stars

**Reviewed by:** Mike V. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Constant Contact?**

The templates made available have made onboarding our team simple!

**What do you dislike about Constant Contact?**

Figuring out where to start with a new email message can be slightly confusing for some users, but once found, has become second nature.

**What problems is Constant Contact solving and how is that benefiting you?**

Constant Contact has made communicating with our members about new programs or cancelations a breeze.  Having the ability to communicate with 2000 people without the worry of our emails going to their spam or junk folders has increased our add on program registration numbers.

  ### 40. Easiest Marketing platform ever

**Rating:** 4.5/5.0 stars

**Reviewed by:** Ace S. | Sales Development Specialist/Sales Assistant, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 07, 2025

**What do you like best about Constant Contact?**

Easy to use, understand and navigate. I've never used this before but  I was able to learn it in hours. Navigation and self explanatory and creating marketing campaign is as easy as 1,2,3 steps.

**What do you dislike about Constant Contact?**

Frequent time out. It keeps logging me out when I have not done any activities in just a few hours.

**What problems is Constant Contact solving and how is that benefiting you?**

Marketing campaign distribution and creation. We used it to distribute to our clients our service also the easiest way to update our clients in one go.

  ### 41. Easy to Use and Great for Sharing Lots of Information Fast

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** April 21, 2026

**What do you like best about Constant Contact?**

Ease of use; great way to disseminate a lot of information at once.

**What do you dislike about Constant Contact?**

The fees associated with its use; outdate lists.

**What problems is Constant Contact solving and how is that benefiting you?**

Mass distribution is great!

**Official Response from RJ McLaughlin:**

> Thank you for your positive review and valuable feedback!

  ### 42. Email Marketing And Social Posting Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mildred M. T. | Licensed Real Estate Salesperson, Enterprise (> 1000 emp.)

**Reviewed Date:** September 04, 2025

**What do you like best about Constant Contact?**

Not only can you make ADA-compliant emails, but summarize to social posts as well. It can summarize emails, create hashtags, and shorten URLs. And gives options for different graphics and content for different social channels.

**What do you dislike about Constant Contact?**

The only thing is sometimes I would like a little more control of formatting.

**What problems is Constant Contact solving and how is that benefiting you?**

It provides integration fo multiple maketing issues. And saves time with social marketing

  ### 43. Email Marketing 101

**Rating:** 3.5/5.0 stars

**Reviewed by:** Michael C. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2025

**What do you like best about Constant Contact?**

Ability to integrate with many of the platforms I use. Love the social post feature! AI integration is pretty decent although some of the automations can do with a bit of polish. There are some pretty good tutorials but not enough for the novice marketeer to really jump in easily.

**What do you dislike about Constant Contact?**

Pricing. Already pricey, especially for smaller more boutique businesses, add on all the additional features and there goes your marketing budget! They are trying to add some value by integrating AI but aside from rewriting some text, it doesn't feel fully integrated.

**What problems is Constant Contact solving and how is that benefiting you?**

It is helping me create a reputation, mainly through social media (LinkedIn and Facebook primarily). I haven't had much luck with email campaigns but I think that method of lead generation may just be dying.

  ### 44. Excellent and Friendly Service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vincent S. | Operations Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Constant Contact?**

Working with Heidi is amazing. She is a wonderful partner from Constant Contact and is an excellent communicator. She helps us achieve our goals with our ads. It is so easy to communicate with her and her responses are so quick.

**What do you dislike about Constant Contact?**

I have nothing negative to say about the company. Constant Contact and Heidi are wonderful.

**What problems is Constant Contact solving and how is that benefiting you?**

They are a huge help when it comes to creating videos for us to use for promotional and advertising purposes.

  ### 45. Effortless Campaign Management with Intuitive Formatting

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Philanthropy | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Constant Contact?**

The ease of use. Formatting is super easy, replicating a campaign to use for another similar communcation is super useful.

**What do you dislike about Constant Contact?**

Everything about Constant Contact is good. I rarely run into problems and when I do, they easy to fix.

**What problems is Constant Contact solving and how is that benefiting you?**

Formatting emails and making them look good is way too easy with Constant Contact. Before using this platform, I would spend hours formatting in Outlook and it still would not look great.

**Official Response from RJ McLaughlin:**

> Thanks for your glowing review!

  ### 46. Easy to Use, But Customer Service and Integrations Need Improvement

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Higher Education | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Constant Contact?**

ease of use, easy to manage contact list, use sign up form on website in line integration

**What do you dislike about Constant Contact?**

poor customer service. we had a problem with getting our method of payment sorted and it still is not. Eventbrite integration shows up in tabs but doesn't work yet

**What problems is Constant Contact solving and how is that benefiting you?**

Mass emailing. Constant contact helps us send personalized email to our mailer list. I like the RSVP function for it can't be synced with Eventbrite

**Official Response from RJ McLaughlin:**

> Thank you for your review! If you still need assistance updating your payment method, please send an email to social_support[at]constantcontact[dot]com with your account name, account email address, and a reference to this review so that we can connect you with our support team.

  ### 47. Effortless Communication Tracking, But Needs Better Photo Organization

**Rating:** 5.0/5.0 stars

**Reviewed by:** Davana O. | Marketing &amp; Operations , Small-Business (50 or fewer emp.)

**Reviewed Date:** October 30, 2025

**What do you like best about Constant Contact?**

The ease in which we can send out multiple communications, and track the open rate

**What do you dislike about Constant Contact?**

The photos uploaded cannot be organized in groups

**What problems is Constant Contact solving and how is that benefiting you?**

Less time spend on distributing information to thousands of people

**Official Response from RJ McLaughlin:**

> Thank you for the 5-star review, Davana! We appreciate your feedback.

  ### 48. Easy Template Setup, But Tagging Needs Improvement

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Architecture & Planning | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 31, 2025

**What do you like best about Constant Contact?**

The ease of setting up templates is great for beginners. Great platform for small businesses that only create simple automations or eblasts. API connection is fairly easy to set up.

**What do you dislike about Constant Contact?**

Tagging is not intuitive at all. I sat on the phone for 1.5 hours trying to understand the tagging. The rep was less knowledgable than me.

**What problems is Constant Contact solving and how is that benefiting you?**

Allows us to get in front of our clients and showcase our products effectively.

  ### 49. Successful Email Announcements to Everyone on Our List

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rita R. | Parish Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Constant Contact?**

Constant Contact is so easy to use and it makes our organization look professional with simple graphic design tools.

**What do you dislike about Constant Contact?**

There are hundreds of features available -- I regret that I really only use it for sending email announcements to everyone on our list.

**What problems is Constant Contact solving and how is that benefiting you?**

Before using Constant Contact, many of our emails would bounce back as spam. Many of the email recipients were unable to receive necessary information from us because we had a large list.

  ### 50. Constant Contact is great for nonprofits

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 05, 2025

**What do you like best about Constant Contact?**

Our nonprofit has been using Constant Contact for our email marketing, and we've had a great experience so far. It's very easy to use, even for team members who aren't super tech-savvy. We really appreciate being able to have multiple users on our account, which makes collaboration smooth. And whenever we've needed help, their customer support has been quick, friendly, and incredibly helpful. Constant Contact has made managing our email communication simple and effective!

**What do you dislike about Constant Contact?**

While the product is fairly user friendly, some features aren't always obvious like changing the background of certain blocks. Sometimes the drag and drop editor/moving blocks around can act finicky. It would also be nice to be able to provide more user role options, for example if I have a part time person or an intern working at my nonprofit and I only want to give them access to create/edit emails.

**What problems is Constant Contact solving and how is that benefiting you?**

Constant Contact helps our nonprofit get information out to our members, donors/supporters, and the local community. We work hard to build relationships with the community and Constant Contact allows us to maintain those connections using a system that is user friendly, and gets emails delivered to folks inboxes.


## Constant Contact Discussions
  - [What are the best platforms for managing event sponsorships?](https://www.g2.com/discussions/what-are-the-best-platforms-for-managing-event-sponsorships) - 1 comment, 2 upvotes
  - [What is Constant Contact used for?](https://www.g2.com/discussions/constant-contact-what-is-constant-contact-used-for) - 4 comments, 1 upvote
  - [What is your favorite feature of Constant Contact?](https://www.g2.com/discussions/what-is-your-favorite-feature-of-constant-contact) - 1 comment, 1 upvote
  - [How do users resubscribe once they&#39;ve unsubscribed?](https://www.g2.com/discussions/how-do-users-resubscribe-once-they-ve-unsubscribed) - 1 comment, 1 upvote
  - [How can I integrate Monday.com with Constant Contact?](https://www.g2.com/discussions/50896-how-can-i-integrate-monday-com-with-constant-contact) - 1 comment, 1 upvote

- [View Constant Contact pricing details and edition comparison](https://www.g2.com/products/constant-contact/reviews?page=98&section=pricing&secure%5Bexpires_at%5D=2026-08-05+17%3A48%3A16+-0500&secure%5Bsession_id%5D=17bedce3-5cfa-45e8-bb6f-c863971e202f&secure%5Btoken%5D=b1618397f517991621fb33b9681d19594fdab79a7d26d49fb17ae3745f68c4a3&format=llm_user)
## Constant Contact Integrations
  - [ACS Technologies](https://www.g2.com/products/acs-technologies/reviews)
  - [Adobe Acrobat](https://www.g2.com/products/adobe-acrobat/reviews)
  - [Adobe InDesign](https://www.g2.com/products/adobe-indesign/reviews)
  - [Adobe Photoshop](https://www.g2.com/products/adobe-photoshop/reviews)
  - [AdvisorEngine CRM](https://www.g2.com/products/advisorengine-crm/reviews)
  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
  - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews)
  - [Airtable](https://www.g2.com/products/airtable/reviews)
  - [Blackbaud eTapestry](https://www.g2.com/products/blackbaud-etapestry/reviews)
  - [Blackbaud Raiser&#39;s Edge NXT](https://www.g2.com/products/blackbaud-raiser-s-edge-nxt/reviews)
  - [Bluehost](https://www.g2.com/products/bluehost/reviews)
  - [BoldTrail](https://www.g2.com/products/boldtrail/reviews)
  - [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews)
  - [Canva](https://www.g2.com/products/canva/reviews)
  - [CiviCRM](https://www.g2.com/products/civicrm/reviews)
  - [CorelDRAW](https://www.g2.com/products/coreldraw/reviews)
  - [Craft CMS](https://www.g2.com/products/craft-cms/reviews)
  - [DaySmart Recreation](https://www.g2.com/products/daysmart-recreation/reviews)
  - [DealerSocket](https://www.g2.com/products/dealersocket/reviews)
  - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews)
  - [Eventbrite](https://www.g2.com/products/eventbrite/reviews)
  - [EvolutionX](https://www.g2.com/products/evolutionx/reviews)
  - [Facebook](https://www.g2.com/products/facebook/reviews)
  - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews)
  - [Firespring](https://www.g2.com/products/firespring/reviews)
  - [Follow Up Boss](https://www.g2.com/products/follow-up-boss/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Gravity Forms](https://www.g2.com/products/gravity-forms/reviews)
  - [GrowthZone](https://www.g2.com/products/growthzone/reviews)
  - [HubSpot Sales Hub](https://www.g2.com/products/hubspot-sales-hub/reviews)
  - [Instagram for Business](https://www.g2.com/products/instagram-for-business/reviews)
  - [Jotform](https://www.g2.com/products/jotform/reviews)
  - [Less Annoying CRM](https://www.g2.com/products/less-annoying-crm/reviews)
  - [LinkedIn Marketing Solutions](https://www.g2.com/products/linkedin-marketing-solutions/reviews)
  - [LinkedIn Premium](https://www.g2.com/products/linkedin-premium/reviews)
  - [Little Green Light](https://www.g2.com/products/little-green-light/reviews)
  - [Meta Audience Network](https://www.g2.com/products/meta-audience-network/reviews)
  - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews)
  - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews)
  - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews)
  - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews)
  - [monday CRM](https://www.g2.com/products/monday-crm/reviews)
  - [Novi AMS](https://www.g2.com/products/novi-ams/reviews)
  - [PayPal Payments](https://www.g2.com/products/paypal/reviews)
  - [Pearl Diver](https://www.g2.com/products/pearl-diver/reviews)
  - [Pipedrive](https://www.g2.com/products/pipedrive/reviews)
  - [PublicInput](https://www.g2.com/products/publicinput/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Realm](https://www.g2.com/products/realm/reviews)
  - [Revize](https://www.g2.com/products/revize/reviews)
  - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Salesix AI Powered Digital Workforce](https://www.g2.com/products/salesix-ai-powered-digital-workforce/reviews)
  - [ShelbyNext Websites](https://www.g2.com/products/shelbynext-websites/reviews)
  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [SlickText](https://www.g2.com/products/slicktext/reviews)
  - [SO Connect Platform](https://www.g2.com/products/so-connect-platform/reviews)
  - [Square Payments](https://www.g2.com/products/square-payments/reviews)
  - [Squarespace](https://www.g2.com/products/squarespace/reviews)
  - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews)
  - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews)
  - [Typeform](https://www.g2.com/products/typeform/reviews)
  - [Umbraco](https://www.g2.com/products/umbraco/reviews)
  - [Unbounce Landing Pages](https://www.g2.com/products/unbounce-unbounce-landing-pages/reviews)
  - [Wix](https://www.g2.com/products/wix/reviews)
  - [Wix Studio](https://www.g2.com/products/wix-studio/reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews)
  - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews)
  - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)
  - [X (Twitter)](https://www.g2.com/products/x-twitter/reviews)
  - [Yahoo! Mail](https://www.g2.com/products/yahoo-mail/reviews)
  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)

## Constant Contact Features
**Email Marketing**
- Email and Mobile Preview
- Manage Email Lists
- High-Volume Sending
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses
- Multi-user Account
- Surveys

****
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot

****
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

****
- Customer Segmentation
- Conversion Tracking
- Post Scheduling
- Automated Scheduling
- Content Management
- Campaign Planning
- Content Library
- Multi-Channel Management
- Campaign Management
- Trend Analysis
- Drag & Drop
- Activity Dashboard
- Customizable Reports
- Multi-Channel Marketing
- Social Promotion
- Data Import/Export
- Contact Management
- Social Media Monitoring
- A/B Testing
- Generative AI
- Customizable Branding
- Email Marketing
- Automated Publishing
- Image Library
- AI Copilot
- Tagging
- Campaign Analytics
- Reporting/Analytics
- Keyword Filtering
- Customizable Templates
- Real-Time Data
- Workflow Management
- Calendar Management
- Data Visualization
- Multi-Campaign
- Social Media Integration
- Multi-Account Management
- Commenting/Notes
- Engagement Tracking
- Third-Party Integrations
- Performance Metrics
- Click Tracking

**Diagnosis**
- IP Address 
- Domains
- Content 
- Policy Compliance

**Grammar**
- Grammar Check
- Tone Check
- Sentence Formatting
- Spell Check

**Templates**
- Text and Themes
- Stock Images
- Proofing
- Mobile Responsive

**Marketing and Communications**
- Lead generation and retrieval
- Social media promotion
- Event website creation
- Email customization
- Contact list management
- Campaign Management
- Calendar Management
- Event Management
- Badge Management
- Vendor Management
- Website Management
- Registration Management
- Forms Management
- Template Management
- Employee Management
- Attendance Management
- Promotions Management
- Meeting Management
- Email Management
- For Virtual Events

**Text Messaging**
- Bulk SMS
- Two-Way Text Messaging
- Text Scheduler
- Automatic Replies
- Automatic URL Shortening
- MMS Marketing
- Personalization
- Transactional SMS
- Link Shortening
- SMS Messaging
- Scheduled Messaging
- Chat/Messaging

**Content & Collaboration**
- Content Calendar
- Content Library
- Shared Inbox
- Content Creation
- Image Library

**Survey Management**
- Survey Builder
- Question Types
- Survey Distribution
- Mobile Survey
- Site Intercept Survey

**Social Management**
- Social Analytics
- Social Publishing
- Social Engagement
- Social Ads
- Campaign Planning
- Hashtag Capabilites
- Multi-Campaign
- Customer Engagement
- Automated Publishing

**Customizations**
- Custom Domains
- Customizable Forms
- Customizable Branding
- Customizable Templates

**Tracking**
- Open Rate
- Alerts

**Formatting**
- Plagiarism Check
- Style Editor
- Citation Finder
- Rich Text Editor

**Edit**
- Pre-Made
- Build
- HTML

**Attendee Engagement**
- Social media integrations
- Attendee networking
- Attendee surveys-attendee engagement

**Survey Customization**
- Branding
- Multimedia Support

**Agentic AI - Social Media Advertising**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Social Functionality**
- Social Functionality

**Growth**
- Online Booking Tools

**Reporting**
- Campaign Performance
- Blacklist and Whitelist

**Content **
- Idea Recommendation
- Content Generation
- Form Generation

**Logistics**
- Analytics
- Issues
- Integrations
- Shareable Link

**Registration**
- Event creation
- User registration process
- Mobile check-in
- Visitor Registration

**Survey Insights**
- Reporting & Analytics
- Data Exporting
- Collaboration Tools
- Presentation Tools
- Data Analysis Tools
- Real-Time Data
- Visual Analytics

**Agentic AI - Social Media Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Social Media Integration
- Third-Party Integrations

****
- Customizable Reports
- Campaign Management
- Customizable Branding
- Social Advertising
- Filtering
- Approval Process Control
- Keyword Tracking
- Tagging
- Activity Dashboard
- Calendar Management
- Workflow Management
- Post Scheduling
- Alerts/Notifications
- Trend Analysis
- API
- Data Visualization
- Sentiment Analysis
- AI Copilot
- Social Promotion
- @mentions
- Social Media Monitoring
- Generative AI
- Engagement Tracking
- Collaboration Tools
- Brand Tracking
- Drag & Drop
- Commenting/Notes
- Content Management
- Template Management

**Content**
- Design Management
- Website Management
- eCommerce Management
- SEO Management
- Website Integration
- Social Media Integration
- Third-Party Integrations

**Product Type**
- Standalone Application
- Plugin

**SMS Platform**
- Reporting
- Automation
- White Label
- Text-to-Landline
- Short Codes
- API Integration
- QR Codes

**Support**
- Customer Support

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Email Deliverability**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Agentic AI - Survey**
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Dynamic Content

****
- Shopping Cart
- Online Store Builder
- Real Time Editing
- Multi-Language
- Landing Pages/Web Forms
- CRM
- API
- Activity Tracking
- Generative AI
- Alerts/Notifications
- Visitor Tracking
- Survey Builder
- Auto Update
- Widgets
- AI Copilot
- SSL Security
- Data Import/Export
- Customizable Fields
- Activity Dashboard
- Media Library
- WYSIWYG Editor

****
- Single Sign On
- Phone Polling
- Online Polling
- Support Audio/Images/Video
- Engagement Tracking
- Question Library
- Data Visualization
- Survey/Poll Management
- Generative AI
- Word Clouds
- Alerts/Notifications
- AI Copilot
- Customizable Fields
- Template Management
- Email Management
- Interactive Content
- Q&A Management
- Surveys & Feedback
- Activity Tracking
- Feedback Management
- API
- Data Cleansing
- Email Marketing
- Data Security
- Anonymous Feedback
- URL Customization
- Question Piping
- Offline Response Collection
- Activity Dashboard
- NPS Survey Structure
- Drag & Drop
- Data Import/Export
- Response Validation
- Customer Segmentation
- Response Quotas
- Multi-Language
- Sentiment Analysis
- Email Reminders
- Gamification
- Randomization

**Reporting & Analytics**
- A/B Testing
- Basic Reporting

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - SMS Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Campaign Planning
- Multi-Language

**Agentic AI - Email Template Builder**
- Autonomous Task Execution
- Cross-system Integration

****
- Revision History
- Assisted Content Creation
- Collaboration Tools
- Templates
- Search
- Tone Selection
- Multi-Language
- Tagging
- Autocomplete
- Document Export
- Dictionary/Thesaurus
- Snippets
- AI Copilot
- Third-Party Integrations
- Reporting/Analytics
- Workflow Management
- Customizable Templates
- Customizable Rules
- API
- Autocorrect
- Natural Language Processing
- Language Detection
- Keyword Research Tools
- Plagiarism Detection
- Text Editing
- Auto-Save
- Brand Guidelines

**Generative AI**
- AI Text Generation
- Generative AI

**AI Automation - SMS Marketing**
- AI SMS

**Campaign Management**
- Campaign Dashboard
- Campaign Optimization
- Reach
- Bulk Editing
- Batch Uploading
- Brand Safety
- Fraud Protection
- Frequency Capping
- Budget Pacing
- Creative Optimization
- Rich Media Capabilties
- In-App Ads
- Mobile Rich Media Capabilities
- Activity Dashboard
- Retargeting Ads

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - Event Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**AI Content Generation - SMS Marketing**
- AI SMS

****
- Campaign Scheduling
- Reputation Management
- Polls/Voting
- Compliance Management
- Customer Segmentation
- Landing Pages/Web Forms
- AI Copilot
- API
- Text-to-Win
- Mobile Coupons
- Natural Language Processing
- Customizable Templates
- Drip Campaigns
- Contact Management
- Activity Tracking
- Communication Management
- Reporting/Analytics
- Keyword Tracking
- Multi-Campaign
- Mass Texting
- Interaction Tracking
- Alerts/Notifications
- Consent Management
- Engagement Tracking
- Open Rate Tracking
- Generative AI
- Automated Responses
- Reporting & Statistics
- Templates
- Survey Builder
- Contact Database
- Real-Time Notifications
- Customizable Fields
- Reminders
- Mobile Alerts
- Automated Scheduling
- Campaign Management
- MMS
- Event Triggered Actions
- Mobile Keywords
- Audience Targeting
- Activity Dashboard
- Template Management
- Autoresponders
- Survey/Poll Management

****
- Customizable Templates
- AI Copilot
- Event Scheduling
- Audience Targeting
- Custom Domains
- Email Marketing
- Customizable Forms
- Customizable Branding
- Real-Time Notifications
- Email Reminders
- Lead Capture
- Location-Based Marketing
- CRM
- Event Calendar
- Surveys & Feedback
- Reminders
- Event Ticketing
- Alerts/Notifications
- Landing Pages/Web Forms
- Engagement Tracking
- Electronic Payments
- API
- Drag & Drop
- Reporting/Analytics
- Real-Time Analytics

**Targeting**
- Targeting
- Retargeting
- Geo-Targeting
- Contextual Targeting
- Audience Targeting

**Agentic AI - Email Marketing**
- Autonomous Task Execution
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Cross-system Integration

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- CRM Integration
- Social Media Integration
- E-Commerce Integration
- Third-Party Integrations

****
- Personalization
- Autoresponders
- Customer Segmentation
- Newsletter Management
- AI Copilot
- WYSIWYG Editor
- Engagement Tracking
- Preview Functionality
- Email Tracking
- Email Campaign Management
- Landing Pages/Web Forms
- Customizable Branding
- Lead Capture
- Mobile Optimization
- Customer Journey Mapping
- ROI Tracking
- Activity Dashboard
- Customizable Fields
- Reporting/Analytics
- Click Tracking
- List Management
- GDPR Compliance
- Subscriber Management
- Email Sequences
- Campaign Scheduling
- Event Triggered Actions
- Multi-Language
- Template Management
- Customizable CTAs
- Real-Time Analytics
- Dynamic Content
- CAN-SPAM Compliance
- Multi-Channel Marketing
- HTML Editor
- Contact Management
- Drip Campaigns
- Campaign Analytics
- Product Recommendations
- Image Library

**Platform**
- API / Integrations
- Custom Reports
- User, Role, and Access Management
- Performance and Reliability
- Enterprise Scalability
- Customization
- Workflow Capability
- Internationalization
- Notifications
- Budget Management
- Display Ad Management
- Campaign Management
- Ad Inventory Management
- Alerts/Notifications
- Document Management
- File Management
- Workflow Management
- Email Management
- Display Ad Management
- Calendar Management
- Task Management
- Campaign Management
- Deadline Management
- Client Management
- Project Management

## Top Constant Contact Alternatives
  - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,479 reviews)
  - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,241 reviews)
  - [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) - 4.4/5.0 (5,200 reviews)

