--- title: Constant Contact Reviews meta_title: 'Constant Contact Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 7427 reviews by the users' company size, role or industry to find out how Constant Contact works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 7427 scale: '5' date_modified: '2026-08-14' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # Constant Contact Reviews **Vendor:** Constant Contact **Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing) **Average Rating:** 4.1/5.0 **Total Reviews:** 7,427 ## About Constant Contact We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong connections and generate powerful results. - Grow your audience Build your list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Connect with people where they are—via text, email, or social—all from one platform, to drive more engagement and results for your business. - Simplify your social media Create and manage social posts and ads to generate awareness, drive leads and promote growth. - Sync with the apps you're already using Connect with digital tools you're already using to grow your business and sell more online, faster. Learn more at www.constantcontact.com ## Constant Contact Pros & Cons **What users like:** - Users find Constant Contact's **ease of use** exceptional, facilitating effortless campaign creation and management for small businesses. (1059 reviews) - Users appreciate the **easy creation of campaigns** with Constant Contact, enhancing engagement and efficiency for small businesses. (495 reviews) - Users value the **user-friendly email builder** of Constant Contact, making campaign creation and management effortless. (490 reviews) - Users appreciate how **simple** it is to create consistent newsletters and engaging social media posts for their audience. (457 reviews) - Users find Constant Contact **incredibly helpful** for managing email campaigns efficiently and training new team members easily. (418 reviews) - Intuitive (415 reviews) - Users appreciate the **user-friendly interface** of Constant Contact, facilitating effective connection and engagement with their community. (412 reviews) - Customer Support (362 reviews) - Features (360 reviews) - Email Campaigns (346 reviews) **What users dislike:** - Users find **missing features** in Constant Contact, such as inadequate search and limited design options, disappointing. (286 reviews) - Users find the **limited customization options** restrictive, impacting their ability to create personalized campaigns effectively. (255 reviews) - Users find the **limited features** of Constant Contact may not justify its pricing for their specific needs. (254 reviews) - Users express frustration over **limited templates** , wishing for more design options and customization in Constant Contact. (210 reviews) - Users find the **layout issues** in Constant Contact frustrating, leading to confusion in navigation and tool access. (183 reviews) - Not Intuitive (176 reviews) - Expensive (170 reviews) - Limited Options (164 reviews) - Users find the **search functionality and editing processes slow** , which hampers effective email campaign management. (163 reviews) - Template Limitations (158 reviews) ## Constant Contact Reviews ### 1. Keeping in touch with Constant Contact **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Textiles | Enterprise (> 1000 emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Constant Contact?** It is so easy to use. I can write my copy in advance and load it into the template. This helps me with proofreading. **What do you dislike about Constant Contact?** It's hard to insert photos. I wish I could add a text box and load them in there. **What problems is Constant Contact solving and how is that benefiting you?** I am able to quickly disseminate information to my stakeholders and save mailing lists and templates easily. **Official Response from RJ McLaughlin:** > Thanks for updating your review and giving us valuable feedback! ### 2. Powerful Newsletter Targeting and APIs for Easy Campaign Data Access **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** I like being able to send newsletters by email to a specific group, and having APIs that let me pull all the available campaign and user data in a single call. **What do you dislike about Constant Contact?** The APIs do not return specific items that I require when I want to gather all the data. **What problems is Constant Contact solving and how is that benefiting you?** We’re a school district, so this gives us a reliable, general communication channel to keep everyone informed and up to date on everything happening across our district. **Official Response from RJ McLaughlin:** > Thank you for your 5-star review! ### 3. Constant Contact **Rating:** 4.5/5.0 stars **Reviewed by:** Anshu K. | Product specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about Constant Contact?** Constant Contact is digital plateform where we can help small to medium size business though email marketing of company products.we can also create , manage marketing campaigns.we can manage social media marketing automation. Also we can manage birthday or anniversary email template through automation. it can be also intergrate with any other tool. **What do you dislike about Constant Contact?** Its advance feature require subscription whcih make costly for small size organisation.some time data security is major concern for small and media size organisation. **What problems is Constant Contact solving and how is that benefiting you?** Constant contact is digital plateform where we can manage email service for our organisation.Constant contact is help in manage and uplaod email list where we can run promotional email for small size .We can also create and schedule promotional email on comapany social media account where we can also monitor or analyse click rate and ignore rate . **Official Response from RJ McLaughlin:** > Hi Anshu, thanks for sharing your insights on Constant Contact! We're glad to hear that it's been beneficial for managing email services and creating marketing campaigns for your organization. ### 4. Helpful Newsletter Sending with Response Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Angel S. | Administrative Coordinator, Mid-Market (51-1000 emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Constant Contact?** It is helpful in sending out company newsletter and being able to track responses **What do you dislike about Constant Contact?** Formatting can be a bit wonky when starting a new project, being able to save templates helps a lot **What problems is Constant Contact solving and how is that benefiting you?** Allowing us to track what "clicks"/links are interesting to our employees **Official Response from RJ McLaughlin:** > Angel, thanks for your positive feedback! We’re happy you find our platform helpful for sending newsletters and tracking responses. We hear you on the initial formatting challenges when starting a new project. Our goal is to make things easy! If you still need tips for template management to streamline your process, check out our Community page for helpful articles, videos, and tips and tricks from other Constant Contact users! ### 5. Easy Email Campaign Setup and Scheduling **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Constant Contact?** I like how it is easy to setup email campaigns and schedule them to be sent. **What do you dislike about Constant Contact?** The account structure was a little confusing at first but I was able to figure it out eventually. **What problems is Constant Contact solving and how is that benefiting you?** It helps with mass emailing recipients of our news letter as they subscribe to the mailing list. It makes maintaining the mailing list so easy because users can opt out whenever they feel like it. **Official Response from RJ McLaughlin:** > Thanks so much for your positive review! ### 6. A Great Way to Stay in Touch and Stay Top of Mind **Rating:** 5.0/5.0 stars **Reviewed by:** Brianna P. | Firm Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2026 **What do you like best about Constant Contact?** Great way for us to stay in touch with current clients & also stay top of mind for people who contacted us before but never converted! **What do you dislike about Constant Contact?** It would be nice if it integrated with legal case management software, doesn't look like it has any integration with those yet. **What problems is Constant Contact solving and how is that benefiting you?** Staying in touch with current clients not about their cases but about the firm and what we've been up to, our accomplishments, the team. Also staying top of mind with people that have called our firm but never retained. We've had people call us back with new cases because we kept them on our email list! **Official Response from RJ McLaughlin:** > Thank you for your kind review and integration suggestions, Brianna! ### 7. Constant Contact Review **Rating:** 5.0/5.0 stars **Reviewed by:** Gurunath J. | Search Engine Marketing Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** September 20, 2025 **What do you like best about Constant Contact?** The best think I like about it is how user-friendly it is for email marketing. It is very easy to use and simple to implement. It is ideal for small businesses wanting to connect with new customers. It has a number oof great features that help people even with technical knowledge. **What do you dislike about Constant Contact?** I have used it for the past 2 years and that too frequently. It is too useful to dislike as of now. Also, we can always reach out to their customer support team. **What problems is Constant Contact solving and how is that benefiting you?** It helps small businesses send emails to their customers easily, saving time, effort and money. It is very user friendly and helpful to even a non-technical person. It helps a lot solving poor communication, disorganised contact lists and low customer engagement. It has ready-made templates, automation and tracking tools that enhance the workflow and improve productivity. ### 8. Simple, Effortless Campaign Creation! **Rating:** 5.0/5.0 stars **Reviewed by:** Samantha M. | Marketing Director, Small-Business (50 or fewer emp.) **Reviewed Date:** March 12, 2026 **What do you like best about Constant Contact?** The simplicity of creating a campaign. It is way simpler than other programs. **What do you dislike about Constant Contact?** Nothing yet, still new to using it so working out what we like and don't so far. **What problems is Constant Contact solving and how is that benefiting you?** We can send a mass email to our entire contact list monthly, and also send smaller ones throughout the month, without exceeding our sendout limit. **Official Response from RJ McLaughlin:** > Thank you for your 5-star review, Samantha! ### 9. Stays Ahead of Email Marketing Trends **Rating:** 5.0/5.0 stars **Reviewed by:** Anna S. | Executive Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** How it has adapted to current email marketing trends. **What do you dislike about Constant Contact?** The event marketing portion still needs a little work, but it is better than it used to be. **What problems is Constant Contact solving and how is that benefiting you?** Taking credit card payments makes event planning easier. **Official Response from RJ McLaughlin:** > Thank for your 5-star review, Anna! We just released some big updates to our Events tool, check it out at the link below. ### 10. Flexible, Easy, and Consistent Across Platforms **Rating:** 5.0/5.0 stars **Reviewed by:** Martha N. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** The flexibility, the ease, the consistency across platforms, the ability to email everyone at once. **What do you dislike about Constant Contact?** Some templates aren't as robust as we would like. Specifically, we would like "moving" photos inside the email. **What problems is Constant Contact solving and how is that benefiting you?** SAVING TIME!! **Official Response from RJ McLaughlin:** > Thank you so much for your 5-star review! ### 11. Easy to Send Now or Schedule Later—Still Loving It After Six Years **Rating:** 4.5/5.0 stars **Reviewed by:** Charlla S. | Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Constant Contact?** How can you send it now or schedule it when you need to go **What do you dislike about Constant Contact?** Nothing that I have come across yet, I have been using it for six years now. **What problems is Constant Contact solving and how is that benefiting you?** Nothing as of now. **Official Response from RJ McLaughlin:** > Thanks for your glowing review, Charlla! We're proud to serve you for over half a decade now. Here's to a decade more! ### 12. Quick, Easy Email List Communication **Rating:** 4.5/5.0 stars **Reviewed by:** Robert G. | Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** A quick and easy way to communicate with those on my email list. **What do you dislike about Constant Contact?** Learning how to use it when updates are employed. **What problems is Constant Contact solving and how is that benefiting you?** It shows me who is opening the emails and who is not. **Official Response from RJ McLaughlin:** > Thank you for leaving a review, Robert! We're thrilled our platform makes communicating and tracking email opens quick and easy. We know software updates can bring a learning curve, but our Community offers step-by-step tutorials to help you quickly adjust. We'll be better about communicating future updates with plenty of time to help you learn your new workflow, and we appreciate your feedback! ### 13. Easy Large-Scale Communication Made Simple **Rating:** 4.5/5.0 stars **Reviewed by:** Matt F. | Lead Pastor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** Being able to communicate on a large scale readily easily **What do you dislike about Constant Contact?** Nothing. Sometimes it is a bit slow sending but that is possibly a connection issue. **What problems is Constant Contact solving and how is that benefiting you?** Reaching more and more clients and members. **Official Response from RJ McLaughlin:** > Thanks for your kind review, Matt! ### 14. Easy-to-Use Templates with Smooth Drag-and-Drop **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** May 14, 2026 **What do you like best about Constant Contact?** I like the templates and ease of use. Drag and drop functionality. **What do you dislike about Constant Contact?** I don't like the price. I am small, under 2,500 names. I think I am paying too much for what I get. **What problems is Constant Contact solving and how is that benefiting you?** Customer service has improved. I also love that I can do social media promotions and schedule those ahead of time. This saves me time. **Official Response from RJ McLaughlin:** > Thank you for your review! We're glad to hear that our platform is easy to use and we appreciate your feedback on pricing as we continue to evaluate our pricing and packaging to ensure we deliver the best value to our customers. ### 15. Easy Templates and Real-Time Open Rates Save Us Time **Rating:** 5.0/5.0 stars **Reviewed by:** Jaime S. | Workforce Development Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2026 **What do you like best about Constant Contact?** The easy to use templates are a great feature which cuts down on time. Also, the fact that it gives us real-time information on open rates, etc. **What do you dislike about Constant Contact?** Organization of past campaigns - I would like to be able to organize them not by date, but by what they were, i.e. newsletters, events etc. **What problems is Constant Contact solving and how is that benefiting you?** It allows me to contact our entire membership, and potential members with a couple of clicks. **Official Response from RJ McLaughlin:** > Thank you, Jaime, for the review! We are glad the easy templates and real-time reporting save you time. We appreciate your feedback on campaign organization by type (like newsletters) for workflow clarity. We'll pass that info along to our product team for consideration in upcoming Constant Contact updates! ### 16. Efficient Email Marketing with Room for Improvement **Rating:** 4.5/5.0 stars **Reviewed by:** Morrie B. **Reviewed Date:** November 06, 2025 **What do you like best about Constant Contact?** I appreciate that Constant Contact is quick and enables me to reach a large number of clients instantly, which is highly effective for my email marketing efforts. The platform provides the ability to handle large email groups efficiently and supports comprehensive reporting, which is crucial for understanding engagement and performance. I find it particularly useful that I can review old email marketing pieces and analyze reporting data, including identifying the best times for sending emails and monitoring replies. The initial setup was great from the start and the platform has seen improvements over time, which has enhanced my experience. Overall, I am highly satisfied and would recommend Constant Contact to others, as reflected in my 9.5 recommendation score. **What do you dislike about Constant Contact?** The cost is expensive for Canadian businesses using Constant Contact and it could use more templates for event emails. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact to manage large email groups and access detailed reporting. It efficiently reaches a lot of clients instantly, and I can review old email pieces and data to optimize timing and responses. **Official Response from RJ McLaughlin:** > Thank you for the stellar review, Morrie! We appreciate your feedback. ### 17. Effective Outreach, Needs Better Templates **Rating:** 5.0/5.0 stars **Reviewed by:** Gwen R. **Reviewed Date:** November 06, 2025 **What do you like best about Constant Contact?** I appreciate Constant Contact's usability, which makes sending out information much easier for me. The platform significantly enhances my communication and outreach efforts by allowing me to send emails to thousands of recipients efficiently. I find it particularly valuable in handling work-related communications, ensuring that outreach tasks are executed smoothly and effectively. Additionally, the initial setup was pretty easy, which I found very accommodating as it allowed me to swiftly get started without any hitches. The ease of use and comprehensive features provided by Constant Contact have made it an indispensable tool in managing my professional communication tasks. **What do you dislike about Constant Contact?** Sometimes the software doesn't allow me to view emails without using my monitor, and the templates provided aren't aesthetically pleasing. I feel that there is room for improvement in the templates, suggesting they could be more similar to those found on Canva. The platform also lacks integration with Canva, which would be beneficial. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact for communication and outreach, leveraging its usability and ease of use to send emails to thousands effortlessly. **Official Response from RJ McLaughlin:** > Thank you for taking the time to leave a review and offer us some valuable feedback, Gwen. We appreciate the 5-star rating too! ### 18. User-Friendly with Excellent Support **Rating:** 5.0/5.0 stars **Reviewed by:** Lucas C. **Reviewed Date:** November 06, 2025 **What do you like best about Constant Contact?** I like Constant Contact for its easy-to-use interface, which makes navigating the platform straightforward and allows me to effectively manage email marketing tasks. The customer service is readily accessible and responsive, which provides me peace of mind knowing that help is just a call away when needed. I also enjoy the contact filtering, segmenting, and automation features. These capabilities are invaluable because they allow me to tailor the system to my business's specific needs, maximizing operational efficiency and effectiveness. Furthermore, the seamless integration with other tools expands its functionality, making it a great fit for our existing tech stack. Overall, these aspects make Constant Contact a comprehensive and user-friendly solution for managing our email marketing efforts. **What do you dislike about Constant Contact?** I find the UI on the email builder to be a bit wonky, especially when it comes to importing images, PDFs, and adjusting text sizes. It doesn't work as smoothly as I would like, which can be frustrating when trying to create professional-looking emails. There is a need for more flexibility and creative freedom in the email editor; having more editing options would vastly improve the experience. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact for building emails and tracking unsubscribes, with an easy UI and helpful customer service. Filtering, segmenting, and automations maximize my business' efficiency. **Official Response from RJ McLaughlin:** > Lucas, thank you for your 5-star review! ### 19. Easy to Navigate and Train Others On **Rating:** 4.5/5.0 stars **Reviewed by:** Madison C. | Marketing and Communication Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** July 13, 2026 **What do you like best about Constant Contact?** I appreciate how easy Constant Contact is to navigate and train others to use. **What do you dislike about Constant Contact?** I do not have any complaints about Constant Contact. **What problems is Constant Contact solving and how is that benefiting you?** Quick and easy usage. **Official Response from RJ McLaughlin:** > Thanks for for your review, Madison. It says a lot that Constant Contact is easy enough to hand off and train your team on, since that kind of simplicity saves everyone time down the line. Glad the quick, straightforward usage is working well for you and your team! ### 20. Email Features and Branding That Help Families Feel Connected **Rating:** 5.0/5.0 stars **Reviewed by:** Elijah B. | Regional Director, Small-Business (50 or fewer emp.) **Reviewed Date:** April 22, 2026 **What do you like best about Constant Contact?** Features and branding for emails. Families feel connected **What do you dislike about Constant Contact?** lack of API integrations with databases. Would like a API for our internal database **What problems is Constant Contact solving and how is that benefiting you?** Staying connected with our families and customers. **Official Response from RJ McLaughlin:** > Thank you for your 5-star review, Elijah! We love that our branding features help you stay connected with families. For your internal database, we offer Developer Resources with documentation for using the Constant Contact API to develop custom software integrations. Constant Contact has an open API, so you can build a connection to your internal database using the link below! ### 21. Incredible Support Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** Their support team is incredible. They have live chat available every day during work hours, so if I ever have questions, I can always hop on. **What do you dislike about Constant Contact?** it's a product as described: email marketing. If you want more features to help with your sales cycle, you'll need HubSpot, SalesForce, or something similar. **What problems is Constant Contact solving and how is that benefiting you?** Communication with our clients in our summer programs and our business partners for our family festival **Official Response from RJ McLaughlin:** > Thank you for your 5-star review! ### 22. Easy Campaign Creation and Email Sending **Rating:** 5.0/5.0 stars **Reviewed by:** Trushar P. | IT Pro, Small-Business (50 or fewer emp.) **Reviewed Date:** April 23, 2026 **What do you like best about Constant Contact?** Easy to create campaige and send e-mails **What do you dislike about Constant Contact?** i have to create copy of the campaige if i need to resend. **What problems is Constant Contact solving and how is that benefiting you?** sending to multiple contacts on schedule time **Official Response from RJ McLaughlin:** > Thanks for your 5-star review, Trushar! ### 23. Fast, Targeted Member Communication Made Easy **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Sports | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** It allows our association to speak directly with our membership quickly. We can also speak to certain groups specifically. **What do you dislike about Constant Contact?** Email deliverability rates can be a bit frustrating. We also send out campaigns about our partners and sometimes its difficult to confirm artwork size/layout for the best looking email. **What problems is Constant Contact solving and how is that benefiting you?** being able to speak directly to membership and stakeholders is a very important part of our company. **Official Response from RJ McLaughlin:** > Thank you for your positive review and helpful feedback! ### 24. Professional Email Made Easy, with Great Support **Rating:** 5.0/5.0 stars **Reviewed by:** Guy B. | Freelance Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Constant Contact?** For a smallish, non-profit organization, Constant Contact makes it easy to come across professionally with an easy-to-use email service. We particularly enjoy the various templates they give us to create our emails. But almost as important is the way we can see how our email list responds - for instance, who views our emails, on what devices (desktop or mobile), and who has unsubscribed and why. We utilize their "lists" features as well which allows us to know our members, our visitors, event participants, and who just wanted to see what we were all about. It's been excellent to target potential members based on what list they're in. **What do you dislike about Constant Contact?** It's a little more "complicated" than it first was as features are added. However, their support team is amazingly helpful to resolve questions! **What problems is Constant Contact solving and how is that benefiting you?** They allow us to better manage our contact lists - which is helpful to grow our event attendance and membership! **Official Response from RJ McLaughlin:** > Thanks for being a customer, Guy! We really appreciate your kind review, thanks for taking the time to give us some feedback. ### 25. Easy, Professional Email Marketing with Room for More Flexibility **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren B. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about Constant Contact?** What I like best about Constant Contact is how easy it is to create professional-looking emails, even without design experience. The drag-and-drop editor is intuitive, and the templates make it simple to customize campaigns that match my brand. I also appreciate how organized the contact management system is — it’s easy to segment lists, track engagement, and see which emails are performing best. The real-time analytics are a huge plus because they help me understand what’s working and make improvements quickly. Overall, Constant Contact saves me time and helps me stay consistent with my marketing efforts. **What do you dislike about Constant Contact?** While Constant Contact is a great tool overall, there are a few areas that could be improved. The pricing can feel a bit high, especially for smaller businesses or when your contact list starts to grow. Some of the templates and design features, while easy to use, could be more flexible or modern. The automation tools are helpful but not as advanced or customizable as some other email platforms. Occasionally, the reporting dashboard takes a little time to load or doesn’t offer as much detail as I’d like. Despite these drawbacks, it still gets the job done well for most marketing needs. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact helps me solve the challenge of staying connected and consistent with my audience. Before using it, managing email lists, designing campaigns, and tracking results took a lot of time and effort. Now, everything is in one place — from creating emails and scheduling them in advance to tracking open and click rates. It also helps me reach the right people with list segmentation and automated follow-ups, which saves time and increases engagement. Overall, it makes my marketing more organized, professional, and effective without needing a full marketing team. **Official Response from RJ McLaughlin:** > We appreciate you and your constructive feedback, Lauren! Thanks for taking the time to leave such a thorough review for us. ### 26. Seamless Email Marketing with Impressive Tracking **Rating:** 5.0/5.0 stars **Reviewed by:** Chris K. **Reviewed Date:** October 30, 2025 **What do you like best about Constant Contact?** I have been using Constant Contact for about six months and find it incredibly effective for mass email campaigns, particularly being able to send over 30,000 emails at once. I love the ability to track the emails to see if they are being opened, returned, or sent to spam, as this is extremely useful for ensuring our communications are reaching their destination. The setup process for Constant Contact was impressively straightforward, allowing me to import my contacts via a CSV file and start emailing right away without any hassle. It offers seamless email creation and allows me to produce excellent marketing materials, which I greatly appreciate. I occasionally use Canva to enhance my photos, but the integration with Constant Contact makes it easy to utilize those edits in my email marketing efforts. With all these capabilities, I am highly likely to recommend Constant Contact to others, as my experience has been consistently positive. **What do you dislike about Constant Contact?** I find the photo editing capabilities in Constant Contact lacking. I wish it included features similar to Canva that would allow for better editing of photos within the platform. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact helps me send over 30,000 emails at once, track openings and link clicks, and create seamless emails and great marketing materials efficiently. **Official Response from RJ McLaughlin:** > Thank you for your positive review, Chris! ### 27. Effortless Communication with Great Templates **Rating:** 5.0/5.0 stars **Reviewed by:** Adam G. **Reviewed Date:** October 30, 2025 **What do you like best about Constant Contact?** I love how Constant Contact makes it easy to set up, plug in pictures, and upload contacts effortlessly. The platform simplifies my workflow by keeping agents' contact information in one place, enabling me to reach out to them via email and text through the same platform without any hassle. Its user-friendly interface ensures I can stay in contact with hundreds, if not thousands, of agents with just a few clicks, streamlining my work and enhancing efficiency. The campaign builder, templates, AI-generated scripts, and SMS feature are particularly useful, providing comprehensive tools that enhance communication efforts. Additionally, the affordability and simplicity of use are standout qualities that make Constant Contact an attractive choice for my business needs. **What do you dislike about Constant Contact?** I dislike that Constant Contact does not integrate with BombBomb or allow for video hosting within emails directly. This limitation means that clients or customers have to be redirected to a separate web browser to play videos, which disrupts the viewing experience and could potentially hinder engagement. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact to centralize agent contacts and communicate through email and text on one platform, simplifying my work. It allows me to stay in touch with thousands of agents efficiently with just a few clicks. **Official Response from RJ McLaughlin:** > Thank you for your glowing review, Adam! We always appreciate constructive feedback, and I'll pass along your recommendations to our development team. Embedded video is one of our top product improvement requests, so our team is aware of that popular suggestion and is working towards a solution that will bring that into our product. ### 28. Very helpful **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Constant Contact?** It helps us with our emails and contact lists **What do you dislike about Constant Contact?** I don't know if you already have auto-detection of duplicate email addresses in a contact list. It would greatly help if you do **What problems is Constant Contact solving and how is that benefiting you?** Creating newsletters. Getting contacts through forms and buttons **Official Response from RJ McLaughlin:** > Thank you for your 5-star review and valuable feedback! ### 29. Great for documents and customer communication platform **Rating:** 5.0/5.0 stars **Reviewed by:** Michelle G. | Finance Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** The most useful platform for blasting emails, coupons, and or communications to a particular list that you want to focus on **What do you dislike about Constant Contact?** What I dislike about constant contact is sometimes finding particular platforms or previous customers **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact has improved the way I communicate with customers. It helps me stay in touch more consistently and makes my customer communication feel more organized and manageable. **Official Response from RJ McLaughlin:** > Thank you for your 5-star review, Michelle! ### 30. Its easy to use and we are protected by the law via the program **Rating:** 4.5/5.0 stars **Reviewed by:** chris h. | owner CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 13, 2025 **What do you like best about Constant Contact?** it is protected and trusted, it is easy to use and very basic. The reports are a nice feature and I enjoy that but do not always use it. I would like better training so I can offer it to staff to use and make for me. I feel like it is difficult for them not to do it and make it look too basic like a elementary student did it on power point. The program is so basic that it falls short. **What do you dislike about Constant Contact?** I have been a customer for a while, there were times it felt out of date or behind. The program didn't let me do things I would have liked to do. Customer service was never helpful. It is nice for a basic newsletter program. It would be nice to hav more access to photos **What problems is Constant Contact solving and how is that benefiting you?** It reaches customers for me to built my base and for retention. ### 31. Easy-to-Use Platform for Visually Attractive, Informative Campaigns **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2026 **What do you like best about Constant Contact?** The platform is very easy to use, and we are able to create visually attractive and informative campaigns. **What do you dislike about Constant Contact?** One pain point we encounter is adding small groups of contacts. I liked the older feature of being able to manually enter 10-15 contacts at a time without having to create a csv file. **What problems is Constant Contact solving and how is that benefiting you?** Outreach to all of our stakeholders; analytics; bulk communication **Official Response from RJ McLaughlin:** > Thank you for taking the time to leave a 5-star review! ### 32. American Guild of Organists - Spokane Chapter - Non-Profit Communications Success! **Rating:** 5.0/5.0 stars **Reviewed by:** Edward H. | Dean (chapter president), Small-Business (50 or fewer emp.) **Reviewed Date:** March 01, 2024 **What do you like best about Constant Contact?** Constant Contact has transformed communications and marketing for our small non-profit organization. Professional email appearance has raised our organizational reputation. Tracking capabilities help us understand who is seeing our emails and who is not. Management of our segmented contact lists is smooth and effortless! Plus, we use Constant Contact landing pages with sign-up forms to track member event registration, merchandise orders, and drive traffic to our online payment accounts. If we run into problems, Customer Support is always prompt and courteous. **What do you dislike about Constant Contact?** There is nothing we dislike about using Constant Contact! **What problems is Constant Contact solving and how is that benefiting you?** Contact List management: streamlined! We used to maintain spreadsheets with everybody's email addresses, but no more! Professional image building for our organization: definitely! We used to send out "newsletters" which were a simple pdf of a poorly formatted Word document. Those days are in the past! Email marketing: excellent! Knowing who has opened and who has not helps us understand our membership's engagement. ### 33. Email Open Tracking That Keeps Me in the Know **Rating:** 4.5/5.0 stars **Reviewed by:** Jessica T. | Director of Advancement, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** Being able to see if and how many times someone opens my email **What do you dislike about Constant Contact?** I wish there was more freedom of designs **What problems is Constant Contact solving and how is that benefiting you?** I'm not sure. **Official Response from RJ McLaughlin:** > Thank you for your positive review, Jessica! ### 34. Easy Setup, Stellar Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Gina L. | Assistant Director, Marketing **Reviewed Date:** October 23, 2025 **What do you like best about Constant Contact?** I have been using Constant Contact for four years specifically for email marketing, and I appreciate how easy it was to set up, which has made my initial experience positive. The platform's capability to enable effective communication with customers in a voice that suits us is beneficial, allowing us to share our products and the journey with ease. I love the imagery capabilities and the simplicity of creating beautiful emails, which enhance my marketing efforts. What would make me buy Constant Contact again is their excellent customer service, and I'm very likely to recommend it to others, giving it a perfect rating of 10 on a scale of 1 to 10. **What do you dislike about Constant Contact?** I find the current AI capabilities lacking and would like to see improvements in that area. **What problems is Constant Contact solving and how is that benefiting you?** I use Constant Contact to communicate effectively with customers, conveying our products and journey in a voice we prefer, while creating beautiful emails easily. **Official Response from RJ McLaughlin:** > Thank you for your wonderful review, Gina! I'm thrilled to hear that Constant Contact has made your email marketing efforts easier and more effective over the past four years. It's great to know you appreciate the imagery capabilities and our customer service. I'm sorry to hear that you find the AI capabilities lacking. Your feedback is important, and our team is continuously working to improve our AI features and develop new AI features designed to save you and your team time and effort. ### 35. Intuitive Editor with Easy Campaign Building **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Mid-Market (51-1000 emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** It is intuitive. It's easy to add text or photo blocks and to edit formatting. **What do you dislike about Constant Contact?** It can be difficult to accomplish simple edits. For example, just moving a layout block or cloning a section is glitchy. So performance there could be improved. **What problems is Constant Contact solving and how is that benefiting you?** They are starting to use bot filtering to show the true click rate. They also offer various pricing tiers. **Official Response from RJ McLaughlin:** > Thanks for your positive review and helpful feedback! ### 36. Easy Newsletter Creation for Group Emails **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about Constant Contact?** Easy way to put a newsletter or letter together to send to a group of people **What do you dislike about Constant Contact?** Sometimes there are limits with formatting. Also looking at different formats (whether computer or phone) can be challenging to make sure that they both look good before sending. **What problems is Constant Contact solving and how is that benefiting you?** Communicating events & news to our church congregation so everyone is informed on what is going on. **Official Response from RJ McLaughlin:** > Thank you for taking the time to leave a review! ### 37. Efficient Email Marketing Tool With Room for Growth **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 06, 2025 **What do you like best about Constant Contact?** What I like best about Constant Contact is how user-friendly it is. The platform is intuitive and easy to navigate, even for users who aren’t particularly tech-savvy. I can build and send campaigns quickly, track performance with ease. It’s a solid platform for getting things done efficiently. **What do you dislike about Constant Contact?** If I had to point out a downside, I’d say the selection of newsletter and campaign templates feels a bit limited. It’s not a dealbreaker, since the customization tools are decent, but a wider variety would make the process even more attractive. I also wish there were a way to insert anchor links within newsletters, as this would really improve navigation in longer emails. Unfortunately, it seems like that feature isn’t currently supported. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact helps me manage my distribution list efficiently and stay in regular contact with my audience. I don’t have to worry about manually tracking subscribers or organizing contacts across different platforms, it’s all in one place. One of the biggest benefits is that it helps me avoid landing in "email jail" or getting flagged as a spammer. The platform handles compliance and deliverability in the background, so I can focus on creating content and building relationships without stressing over technical email rules. ### 38. Smooth Sends, Texting Hurdles: A Constant Contact Review **Rating:** 5.0/5.0 stars **Reviewed by:** April S. | Marketing and Community Outreach Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** Constant Contact is very user-friendly, which makes creating and sending email campaigns simple and efficient. The interface is intuitive, allowing even those with minimal technical experience to design professional emails, manage contact lists, and track campaign performance with ease. The drag-and-drop email builder is especially helpful, and reporting tools give clear insight into engagement metrics. **What do you dislike about Constant Contact?** The SMS system is restrictive. Our organization already has a pre-approved list of phone numbers, but Constant Contact does not allow us to use it as is. This limitation makes it difficult to fully leverage SMS outreach and reduces the overall effectiveness of our campaigns. Greater flexibility with importing and using pre-approved contact lists would improve the platform significantly. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact helps us streamline our email marketing and outreach efforts. It solves the problem of having to manually manage contact lists, design emails, and track engagement. With its easy-to-use interface, we can quickly create professional campaigns, schedule them, and review performance analytics—all in one platform. This benefits us by saving time, improving communication with our audience, and enhancing the consistency of our marketing efforts. It allows our team to focus on creating meaningful content instead of struggling with complicated tools. ### 39. Easy communication tools + versatile, feature-rich capabilities = Successfully reaching my market. **Rating:** 5.0/5.0 stars **Reviewed by:** Lauren F. | Vice President: Marketing & Communications, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** The ease of it all. The tools are updated frequently to meet the needs of dynamic communication & marketing developments. The ability to evolve, constantly learn more about my market with their reports, delivering trustworthy and highly professional marketing & communication pieces that our clients actually read. In other words, it allows me to 'actually communicate' with our clients, it helps cut through the noise, and it's so fast. I use it as a solution to a multitude of marketing needs. Social media posts, reporting, videos, events, etc. It integrates easily with all of our existing software, often producing better results than what our 'system' can deliver. **What do you dislike about Constant Contact?** the amount of time it takes to load an image into the library. Then, when you do upload an image, you have to click on it to insert the image. There should be an AI feature that can recognize that of course, the image you just uploaded, is what you want to insert. **What problems is Constant Contact solving and how is that benefiting you?** The ability to quickly, frequently & effectively reach our target market. I have had nothing but success with Constant Contact in a challenging industry. The metrics & reporting tools provided on each communication piece you send gives you insight to help you learn more about your audience & their communication preferences. This helps you evolve your communication strategies, making them more effective, more targeted, and assists you in growing your contacts &network, and produce top-level content. They save me so much time with their social media solutions, event management, email campaigns, database nurturing, and marketing campaign planning tools giving me the ability to deliver content, which would otherwise, not be possible. ### 40. Great Communication Platform for Non-Profit **Rating:** 4.5/5.0 stars **Reviewed by:** Cristina A. | Director of Programming, Mid-Market (51-1000 emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** One of the standout features of Constant Contact is its user-friendly interface, which includes a drag-and-drop email editor that makes it easy for anyone—regardless of technical skill—to create polished, professional-looking emails. The platform offers a wide range of customizable, mobile-responsive templates, making it simple to design communications that look great on any device. Another major advantage is the built-in event management tools, which allow users to create and manage event invitations, track RSVPs, and even collect payments—all from the same platform. Additionally, Constant Contact provides robust reporting and analytics, offering real-time insights into open rates, click-throughs, and other key metrics to help organizations understand what’s working and continuously improve their outreach. **What do you dislike about Constant Contact?** While Constant Contact offers many helpful features, there are a few drawbacks to consider. One common concern is the pricing, which can be higher than other platforms—particularly for smaller organizations or those with large contact lists. Some useful tools, like advanced automation or survey features, may also come with additional costs. In terms of functionality, the platform’s automation features are fairly basic, lacking the depth and flexibility of competitors like Mailchimp or ActiveCampaign, which can be limiting for users looking to build more complex email workflows. Additionally, while the email templates are easy to use, the design flexibility can feel somewhat restrictive, with fewer customization options for those who want more control. List management tools are also somewhat limited, with less intuitive filtering and tagging capabilities compared to other platforms. Lastly, some areas of the user experience—particularly outside the email editor—can feel a bit dated or clunky, with occasional slow load times or navigation challenges. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact helps solve the problem of managing and tracking customer engagement by providing a centralized platform to create, send, and monitor email communications. It makes it easy to design professional emails, segment audiences, and schedule messages—all in one place. The real-time analytics feature is especially valuable, offering insights into open rates, click-throughs, and user behavior. This allows you to quickly see which messages are resonating and adjust your outreach strategy accordingly. For non-profits or community organizations, this means more effective communication with members, improved event promotion, and stronger relationships with donors, families, and participants—all without needing a full marketing team or complex software. ### 41. Bang for the Buck **Rating:** 4.5/5.0 stars **Reviewed by:** Brennan D. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** Constant Contact makes email marketing feel approachable, even for non-tech-savvy users. The drag-and-drop email builder is intuitive and fast, which is especially helpful when you’re juggling a lot of tasks. I also appreciate how easy it is to segment lists and track campaign performance. The reporting is clear and gives me just enough data to see what’s working without overwhelming me with metrics. One of the most helpful aspects is how it integrates with other tools I use, like Canva, which streamlines my workflow and saves me time. **What do you dislike about Constant Contact?** While Constant Contact is user-friendly, it can feel a bit limited compared to more robust platforms—especially when it comes to automation. The automation features are pretty basic and haven’t kept pace with competitors who offer more dynamic workflows. Also, the design templates, while clean, feel a little dated unless you customize heavily. Lastly, pricing can get steep if you have a large list, especially given the limitations in automation and segmentation. **What problems is Constant Contact solving and how is that benefiting you?** Constant Contact helps my clients stay connected with their audiences in a consistent, professional way. It simplifies email creation, list management, and campaign tracking, which allows me to focus more on strategy and content. For small teams, it removes a lot of the technical barriers and makes it easy to send polished, on-brand emails that actually get opened. It’s also helped increase engagement with the newsletters I manage, which has led to stronger donor/customer relationships. ### 42. Newsletters, events and continued tracking of prospects in one tool **Rating:** 5.0/5.0 stars **Reviewed by:** Christine M. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** it is very user friendly and it keeps your data in an easy to access and use format. You can export, edit and see engagement for your contacts. Every time I have an issue, I get super fast and accurate response time. Since it is platform/ web based, it is very easy to implement. Everyone with a log in can access it and you can manage the level of access. I use it every month for my newsletter. it helps suggest titles and you can track ope rates and click rates. **What do you dislike about Constant Contact?** Some features are for premium or higher and it is hard to decipher what is included and what's not. And also to understand what is actually included in a higher level plan. **What problems is Constant Contact solving and how is that benefiting you?** It is a great tool to keep all your contacts (prospects and clients) in the same location, organized in structured data formats. You can track to see who engages with your content and who doesn't. You can se which articles are read by who and where the contact spends time on your email. ### 43. Constant Contact is a user- friendly program and has great performance stats! **Rating:** 5.0/5.0 stars **Reviewed by:** Jodi C. | Real Estate Agent/ Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** I appreciate the program’s ease of use, particularly when creating and sending emails. The performance analytics are highly valuable, providing clear breakdowns of click rates, open rates, and overall growth. I also find it helpful that the platform provides a detailed list of unsubscribes and allows multiple saved email lists to be combined and sent without the need to recreate or re-upload contacts. The templates are user-friendly and easy to customize, and I value the follow-up email feature as an added touch to ensure engagement and tracking. **What do you dislike about Constant Contact?** I would like the ability to customize both the timing and frequency of email resends. For example, Constant Contact offers a 24-hour window before resending an email, which I find useful. Additionally, the creative side of me wishes there were a broader selection of templates available, similar to the variety offered by Canva. **What problems is Constant Contact solving and how is that benefiting you?** I appreciate the ability to send to multiple email addresses without limitation, as well as the option to begin creating a newsletter or daily post, save it, and return later to complete it. I also value the platform’s tools for tracking demographics and effectively targeting customers and clients. ### 44. Great Communication Program **Rating:** 4.5/5.0 stars **Reviewed by:** Kim M. | Administrative Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** Constant Contact makes it easy to create content by having many templates available for all occasions. You can easily upload pictures, documents, videos, email links and more. Scheduling an email to be sent at a later date allows for stress free planning. You can easily add customers in your contact list and create different lists for certain members to be on so they only recieve the emails that pertain to their interests. **What do you dislike about Constant Contact?** It is easy for those who are signed up to accidentally click on the "unsubscribe" button in their email and there isn't a confirmation to make sure that is the action they want to take. You aren't able to re-subscribe a person manually, you have to send them the email to approve and re-subscribe themselves. **What problems is Constant Contact solving and how is that benefiting you?** We don't necessarily have a business problem; Contant Contact helps us reach our members in an easy format to send out information on a weekly basis. ### 45. Been a fan for 4 years! **Rating:** 5.0/5.0 stars **Reviewed by:** Courtney Joy W. | CEO/ Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** I love the ease of using it. I have taught many employees and clients how to use this platform and everyone has absolutely loved it. It isn't overly complicated and also super customizable which is so hard to find! The customer service is also wonderful. I have never had a bad experience with them, even when running into an "issue". **What do you dislike about Constant Contact?** The only downside is that it doesn't do more. If I could combine constant contact with my Honeybook into one platform, I would be set! **What problems is Constant Contact solving and how is that benefiting you?** It is making it easier to have touch points with my e-mail list which in turn has gotten me more business. Just the other day my client (who we use constant contact for) was saying she has gotten an increase in her personal referrals and it's been since we set her up with newsletters! She attributes it all to the newsletters. Also by having the parent account, it solves the issue of having to login to everyones seperate account. Also the fact that I can set up an account from my own account and still give my client access! That was an amazing feature. ### 46. Easy and Reliable **Rating:** 5.0/5.0 stars **Reviewed by:** Sona B. | Reception and Security, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** Constant Contact is the best tool for a contractor like myself because no matter which client I am with, I am able to easily and reliably implement all features such as the campaigns and calendar scheduling. Constant Contact is also the easiest scheduling application that I have used and I have been able to teach my clients the mechanisms so that they are in good hands and feel confident once my time with them has expired. **What do you dislike about Constant Contact?** The one downside of constant contact is that there is not an easy way to do multi-scheduling for repeated campaigns. Even though there is a copy button, I think there needs to be some coding that allows for drag and drop on the calendar area. It would allow less technically inclined clients to implement calendar scheduling on their own time. **What problems is Constant Contact solving and how is that benefiting you?** Ease of use and streamlining content is the main benefit of Constant Contact. I work with non-profits where time truly is money and I am able to deliver marketing product in a timely manner that fits within our contract hours. ### 47. Fairly User Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Shannon B. | Managing Director of Office Managment and Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** Years ago, I started on the monkey site. When that was too challenging, we found Constant Contact and it was so much easier! Several years later, at a new company, I suggested Constant Contact and it was easy to get back into it. My current company has a new venue that has opened and we are doing more and more events out there so sending event info to our customers is easy. So is organizing our contacts and integrating them from our website. Building our newsletters is fairly simple too, I create art on Canva and then just drop them into my newsletters, add buttons and social media, change the colors and good to go. I love the follow up feature too for unopened emails! **What do you dislike about Constant Contact?** As my boss likes to have minimal text in a newsletter, I create pictures on Canva and upload them. Whenever she wants to tweak anything, which is numerous times, I have to create new art to download from Canva and then upload to Constant Contact, over and over again. That gets to be a pain in the rear very easily. I wish I could have more options to build all the art into Constant Contact vs going back and forth between both apps, or else somehow be able to connect my Canva to my Constant Contact, but only if it connected to my designs, not start over like it does with Office Depot's website. **What problems is Constant Contact solving and how is that benefiting you?** We are able to send mass emails to our customer database to update them on upcoming events. ### 48. Constant Contact Changed the Game of Our Digital Marketing **Rating:** 5.0/5.0 stars **Reviewed by:** Tayla T. | Digital Marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** We really enjoy how flexible and accessible Constant Contact is. They have the ability to create your own email blasts, choose from templates, and more. Plus, there is the ability to add pop-up buttons which users can click and we hyperlink to certain things. Overall it has made everything that we do digitally very effective and useful! Everyone at our company can navigate it and use it. I use it frequently and my Managers can check over everything. It's a great addition! **What do you dislike about Constant Contact?** I don't have anything bad to share! Constant Contact has been very helpful - I've never had to contact support, never had to wait on a call for hours on end, it is a very easy platform to use! **What problems is Constant Contact solving and how is that benefiting you?** Our Email Marketing is a way to get in 'touches' to past customers, current customers, future customers all of the above. It helps us constantly keep our Business Name out there! ### 49. I've used Constant Contact since it began 20+ years ago **Rating:** 5.0/5.0 stars **Reviewed by:** Mark L. | Managing Partner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2025 **What do you like best about Constant Contact?** I've been using Constant Contact for over 20 years, alongside several of its competitors, and it remains my top choice. Whenever I have a client using another email marketing platform, I always encourage them to switch to Constant Contact. It's incredibly user-friendly, delivers flawless performance every time, and offers cleaner, more professional designs than the competition. Once a client is set up, I can create a new email campaign in less than half an hour—that’s how easy it is to use. Managing email lists is just as seamless. I can store multiple lists and clean them up with just a couple of quick steps, making it a powerful tool for keeping campaigns organized and effective. Constant Contact is a standout in the industry—a brilliant system that consistently delivers results. Over the years, I’ve helped more than a dozen clients transition to Constant Contact, and I’ll keep recommending it whenever I can. **What do you dislike about Constant Contact?** The only thing I can think of is sometimes the system seems to forget who I am, and I'm forced to change my password. But lately that's not happening as often. **What problems is Constant Contact solving and how is that benefiting you?** It solves my ability to store a number of emails lists and communicate with them easily. ### 50. Fast, efficient and reliable! **Rating:** 5.0/5.0 stars **Reviewed by:** Lisa M. | Parent Coordinator, Small-Business (50 or fewer emp.) **Reviewed Date:** August 05, 2025 **What do you like best about Constant Contact?** Since I work at a 6-12 school, Constant Contact enables me to create parent email lists for each grade which means that if there is a specific message for 6th grade families only, I can send it out to them. Another feature I appreciate is the scheduling feature where if I want to send an email out at 12 noon tomorrow, I can just set the date and time and it will be sent out. It is also very easy to navigate and figure out. I recommend Constant Contact to principals and teachers. It's super effective and it's a platform I use every day to reach parents. **What do you dislike about Constant Contact?** If there is one thing I can say that I dislike about constant contact is the amount of time it takes sometimes for a message to send out. I hope they can improve this in the future where after you click the button it sends out immediately rather than waiting 5 - 10 minutes. **What problems is Constant Contact solving and how is that benefiting you?** As a parent coordinator, it is helpful reaching out to parents at my school. We have about 720 students. With Constant Contact, I send out information about important dates, events and other school related information. ## Constant Contact Discussions - [What are the best platforms for managing event sponsorships?](https://www.g2.com/discussions/what-are-the-best-platforms-for-managing-event-sponsorships) - 1 comment, 2 upvotes - [What is Constant Contact used for?](https://www.g2.com/discussions/constant-contact-what-is-constant-contact-used-for) - 4 comments, 1 upvote - [What is your favorite feature of Constant Contact?](https://www.g2.com/discussions/what-is-your-favorite-feature-of-constant-contact) - 1 comment, 1 upvote - [How do users resubscribe once they've unsubscribed?](https://www.g2.com/discussions/how-do-users-resubscribe-once-they-ve-unsubscribed) - 1 comment, 1 upvote - [How can I integrate Monday.com with Constant Contact?](https://www.g2.com/discussions/50896-how-can-i-integrate-monday-com-with-constant-contact) - 1 comment, 1 upvote - [View Constant Contact pricing details and edition comparison](https://www.g2.com/products/constant-contact/reviews?filters%5Bnps_score%5D%5B%5D=5&page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+15%3A10%3A55+-0500&secure%5Bsession_id%5D=ec27ee6e-7ed7-466a-9ba5-da9272ffcbaa&secure%5Btoken%5D=81fe2900b42aa93943a60efcdeba999bfbfe055db9bf1e404180a96c3a6c89f1&format=llm_user) ## Constant Contact Integrations - [ACS Technologies](https://www.g2.com/products/acs-technologies/reviews) - [Adobe InDesign](https://www.g2.com/products/adobe-indesign/reviews) - [AdvisorEngine CRM](https://www.g2.com/products/advisorengine-crm/reviews) - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews) - [Agentforce Service (formerly Salesforce Service Cloud)](https://www.g2.com/products/agentforce-service-formerly-salesforce-service-cloud/reviews) - [Blackbaud eTapestry](https://www.g2.com/products/blackbaud-etapestry/reviews) - [Bluehost](https://www.g2.com/products/bluehost/reviews) - [BoldTrail](https://www.g2.com/products/boldtrail/reviews) - [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews) - [Canva](https://www.g2.com/products/canva/reviews) - [CiviCRM](https://www.g2.com/products/civicrm/reviews) - [DealerSocket](https://www.g2.com/products/dealersocket/reviews) - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews) - [Eventbrite](https://www.g2.com/products/eventbrite/reviews) - [Facebook](https://www.g2.com/products/facebook/reviews) - [Firespring](https://www.g2.com/products/firespring/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [GrowthZone](https://www.g2.com/products/growthzone/reviews) - [Instagram for Business](https://www.g2.com/products/instagram-for-business/reviews) - [Jotform](https://www.g2.com/products/jotform/reviews) - [LinkedIn Marketing Solutions](https://www.g2.com/products/linkedin-marketing-solutions/reviews) - [Meta Audience Network](https://www.g2.com/products/meta-audience-network/reviews) - [Microsoft Excel](https://www.g2.com/products/microsoft-excel/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [monday CRM](https://www.g2.com/products/monday-crm/reviews) - [Novi AMS](https://www.g2.com/products/novi-ams/reviews) - [Revize](https://www.g2.com/products/revize/reviews) - [Salesforce Headless 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews) - [Salesix AI Powered Digital Workforce](https://www.g2.com/products/salesix-ai-powered-digital-workforce/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [SlickText](https://www.g2.com/products/slicktext/reviews) - [SO Connect Platform](https://www.g2.com/products/so-connect-platform/reviews) - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews) - [Typeform](https://www.g2.com/products/typeform/reviews) - [Umbraco](https://www.g2.com/products/umbraco/reviews) - [Unbounce Landing Pages](https://www.g2.com/products/unbounce-unbounce-landing-pages/reviews) - [Wix](https://www.g2.com/products/wix/reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) - [Xero](https://www.g2.com/products/xero/reviews) - [Yahoo! Mail](https://www.g2.com/products/yahoo-mail/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews) ## Constant Contact Features **Email Marketing** - Email and Mobile Preview - Manage Email Lists - High-Volume Sending - Building and Personalizing Emails - Sending Outbound Emails - Manage Email Deliverability - Automated Email Responses - Multi-user Account - Surveys **Additional Functionality** - Tagging - Natural Language Processing - Data Extraction - Multi-Language - Predictive Analytics - Drag & Drop - Speech Recognition - Reporting/Analytics - Data Storage Management - Virtual Personal Assistant (VPA) - AI Copilot - Customer Segmentation - Collaboration Tools - Data Import/Export - Generative AI - For eCommerce - Role-Based Permissions - Customizable Branding - Search/Filter - Monitoring - Document Management - API - Data Visualization - Trend Analysis - Machine Learning - Access Controls/Permissions - Alerts/Escalation - Performance Metrics - Real-Time Data - Third-Party Integrations - Mobile App - Multiple Data Sources - For Sales Teams/Organizations - Sentiment Analysis - Activity Dashboard - Chatbot - Workflow Automation **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Additional Functionality** - Customer Segmentation - Conversion Tracking - Post Scheduling - Automated Scheduling - Content Management - Campaign Planning - Content Library - Multi-Channel Management - Campaign Management - Trend Analysis - Drag & Drop - Activity Dashboard - Customizable Reports - Multi-Channel Marketing - Social Promotion - Data Import/Export - Contact Management - Social Media Monitoring - A/B Testing - Generative AI - Customizable Branding - Email Marketing - Automated Publishing - Image Library - AI Copilot - Tagging - Campaign Analytics - Reporting/Analytics - Keyword Filtering - Customizable Templates - Real-Time Data - Workflow Management - Calendar Management - Data Visualization - Multi-Campaign - Social Media Integration - Multi-Account Management - Commenting/Notes - Engagement Tracking - Third-Party Integrations - Performance Metrics - Click Tracking **Diagnosis** - IP Address - Domains - Content - Policy Compliance **Grammar** - Grammar Check - Tone Check - Sentence Formatting - Spell Check **Templates** - Text and Themes - Stock Images - Proofing - Mobile Responsive **Marketing and Communications** - Lead generation and retrieval - Social media promotion - Event website creation - Email customization - Contact list management - Campaign Management - Calendar Management - Event Management - Badge Management - Vendor Management - Website Management - Registration Management - Forms Management - Template Management - Employee Management - Attendance Management - Promotions Management - Meeting Management - Email Management - For Virtual Events **Text Messaging** - Bulk SMS - Two-Way Text Messaging - Text Scheduler - Automatic Replies - Automatic URL Shortening - MMS Marketing - Personalization - Transactional SMS - Link Shortening - SMS Messaging - Scheduled Messaging - Chat/Messaging - 2-Way Messaging **Content & Collaboration** - Content Calendar - Content Library - Shared Inbox - Content Creation - Image Library **Survey Management** - Survey Builder - Customizable Questions - Survey Distribution - Mobile Survey - Site Intercept Survey - Pulse Surveys **Social Management** - Social Analytics - Social Publishing - Multi-Account Management - Social Ads - Campaign Planning - Hashtag Capabilites - Multi-Campaign - Customer Engagement - Automated Publishing - Real-Time Analytics **Customizations** - Custom Domains - Customizable Forms - Customizable Branding - Customizable Templates **Tracking** - Open Rate - Alerts **Formatting** - Plagiarism Check - Style Editor - Citation Finder - Rich Text Editor **Edit** - Pre-Made - Build - HTML **Attendee Engagement** - Social media integrations - Attendee networking - Attendee surveys-attendee engagement **Survey Customization** - Branding - Multimedia Support **Agentic AI - Social Media Advertising** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Social Functionality** - Social Functionality **Growth** - Online Booking Tools - Website Analytics **Reporting** - Campaign Performance - Blacklist and Whitelist **Content ** - Content Ideas - Content Generation - Form Generation **Logistics** - Analytics - Issues - Integrations - Shareable Link **Registration** - Event creation - User registration process - Mobile check-in - Visitor Registration **Survey Insights** - Reporting & Analytics - Data Exporting - Collaboration Tools - Presentation Tools - Data Analysis Tools - Real-Time Data - Visual Analytics **Agentic AI - Social Media Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making - Social Media Integration - Third-Party Integrations **Additional Functionality** - Customizable Reports - Campaign Management - Customizable Branding - Social Advertising - Filtering - Approval Process Control - Keyword Tracking - Tagging - Activity Dashboard - Calendar Management - Workflow Management - Post Scheduling - Alerts/Notifications - Trend Analysis - API - Data Visualization - Sentiment Analysis - AI Copilot - Social Promotion - @mentions - Social Media Monitoring - Generative AI - Engagement Tracking - Collaboration Tools - Brand Tracking - Drag & Drop - Commenting/Notes - Content Management - Template Management **Content** - Design Management - Website Management - eCommerce Management - SEO Management - Website Integration - Social Media Integration - Third-Party Integrations **Product Type** - Standalone Application - Plugin **SMS Platform** - Reporting - Marketing Automation - White Label - Text-to-Landline - Short Codes - API Integration - QR Codes **Support** - Customer Support **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - Email Deliverability** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Survey** - Adaptive Learning - Proactive Assistance - Decision Making - Dynamic Content **Additional Functionality** - Shopping Cart - Online Store Builder - Real Time Editing - Multi-Language - Landing Pages/Web Forms - CRM - API - Activity Tracking - Generative AI - Alerts/Notifications - Visitor Tracking - Survey Builder - Auto Update - Widgets - AI Copilot - SSL Security - Data Import/Export - Customizable Fields - Activity Dashboard - Media Library - WYSIWYG Editor **Additional Functionality** - Single Sign On - Phone Polling - Online Polling - Support Audio/Images/Video - Engagement Tracking - Question Library - Data Visualization - Survey/Poll Management - Generative AI - Word Clouds - Alerts/Notifications - AI Copilot - Customizable Fields - Template Management - Email Management - Interactive Content - Q&A Management - Surveys & Feedback - Activity Tracking - Feedback Management - API - Data Cleansing - Email Marketing - Data Security - Anonymous Feedback - URL Customization - Question Piping - Offline Response Collection - Activity Dashboard - NPS Survey Structure - Drag & Drop - Data Import/Export - Response Validation - Customer Segmentation - Response Quotas - Multi-Language - Sentiment Analysis - Email Reminders - Gamification - Randomization **Reporting & Analytics** - A/B Testing - Basic Reporting **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - SMS Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Natural Language Interaction - Proactive Assistance - Decision Making - Third-Party Integrations - Campaign Planning - Multi-Language **Agentic AI - Email Template Builder** - Autonomous Task Execution - Cross-system Integration **Additional Functionality** - Revision History - Assisted Content Creation - Collaboration Tools - Templates - Search - Tone Selection - Multi-Language - Tagging - Autocomplete - Document Export - Dictionary/Thesaurus - Snippets - AI Copilot - Third-Party Integrations - Reporting/Analytics - Workflow Management - Customizable Templates - Customizable Rules - API - Autocorrect - Natural Language Processing - Language Detection - Keyword Research Tools - Plagiarism Detection - Text Editing - Auto-Save - Brand Guidelines **Generative AI** - AI Text Generation - Generative AI **AI Automation - SMS Marketing** - AI SMS **Campaign Management** - Campaign Dashboard - Campaign Optimization - Reach - Bulk Editing - Batch Uploading - Brand Safety - Fraud Protection - Frequency Capping - Budget Pacing - Creative Optimization - Rich Media Capabilties - In-App Ads - Mobile Rich Media Capabilities - Activity Dashboard - Retargeting Ads **Generative AI** - AI Text Generation - AI Text Summarization - Generative AI **Agentic AI - Event Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **AI Content Generation - SMS Marketing** - AI SMS **Additional Functionality** - Campaign Scheduling - Reputation Management - Polls/Voting - Compliance Management - Customer Segmentation - Landing Pages/Web Forms - AI Copilot - API - Text-to-Win - Mobile Coupons - Natural Language Processing - Customizable Templates - Drip Campaigns - Contact Management - Activity Tracking - Communication Management - Reporting/Analytics - Keyword Tracking - Multi-Campaign - Mass Texting - Interaction Tracking - Alerts/Notifications - Consent Management - Engagement Tracking - Open Rate Tracking - Generative AI - Automated Responses - Reporting & Statistics - Templates - Survey Builder - Contact Database - Real-Time Notifications - Customizable Fields - Reminders - Mobile Alerts - Automated Scheduling - Campaign Management - MMS - Event Triggered Actions - Mobile Keywords - Audience Targeting - Activity Dashboard - Template Management - Autoresponders - Survey/Poll Management **Additional Functionality** - Customizable Templates - AI Copilot - Event Scheduling - Audience Targeting - Custom Domains - Email Marketing - Customizable Forms - Customizable Branding - Real-Time Notifications - Email Reminders - Lead Capture - Location-Based Marketing - CRM - Event Calendar - Surveys & Feedback - Reminders - Event Ticketing - Alerts/Notifications - Landing Pages/Web Forms - Engagement Tracking - Electronic Payments - API - Drag & Drop - Reporting/Analytics - Real-Time Analytics **Targeting** - Targeting - Retargeting - Geo-Targeting - Contextual Targeting - Audience Targeting **Agentic AI - Email Marketing** - Autonomous Task Execution - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Cross-system Integration **Integration** - Data Import & Export Tools - Integration APIs - Breadth of Partner Applications - CRM Integration - Social Media Integration - E-Commerce Integration - Third-Party Integrations **Additional Functionality** - Personalization - Autoresponders - Customer Segmentation - Newsletter Management - AI Copilot - WYSIWYG Editor - Engagement Tracking - Preview Functionality - Email Tracking - Email Campaign Management - Landing Pages/Web Forms - Customizable Branding - Lead Capture - Mobile Optimization - Customer Journey Mapping - ROI Tracking - Activity Dashboard - Customizable Fields - Reporting/Analytics - Click Tracking - List Management - GDPR Compliance - Subscriber Management - Email Sequences - Campaign Scheduling - Event Triggered Actions - Multi-Language - Template Management - Customizable CTAs - Real-Time Analytics - Dynamic Content - CAN-SPAM Compliance - Multi-Channel Marketing - HTML Editor - Contact Management - Drip Campaigns - Campaign Analytics - Product Recommendations - Image Library - Workflow Automation **Platform** - API / Integrations - Custom Reports - User, Role, and Access Management - Performance and Reliability - Enterprise Scalability - Customization - Workflow Capability - Internationalization - Notifications - Budget Management - Display Ad Management - Campaign Management - Ad Inventory Management - Alerts/Notifications - Document Management - File Management - Workflow Management - Email Management - Display Ad Management - Calendar Management - Task Management - Campaign Management - Deadline Management - Client Management - Project Management ## Top Constant Contact Alternatives - [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) - 4.5/5.0 (2,481 reviews) - [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) - 4.4/5.0 (14,243 reviews) - [Intuit Mailchimp All-in-One Marketing Platform](https://www.g2.com/products/intuit-mailchimp-all-in-one-marketing-platform/reviews) - 4.4/5.0 (5,201 reviews)