---
title: Constant Contact Reviews
meta_title: 'Constant Contact Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 7427 reviews by the users' company size, role or industry
  to find out how Constant Contact works for a business like yours.
aggregate_rating:
  rating_value: 4.1
  review_count: 7427
  scale: '5'
date_modified: '2026-08-13'
parent_category:
  name: Marketing
  url: https://www.g2.com/categories/marketing
---


# Constant Contact Reviews
**Vendor:** Constant Contact  
**Category:** [Email Marketing Software](https://www.g2.com/categories/email-marketing)  
**Average Rating:** 4.1/5.0  
**Total Reviews:** 7,427
## About Constant Contact
We deliver for small businesses with powerful tools to simplify and amplify digital marketing. Whether it's driving sales, growing a customer base or engaging an audience, we help you build strong connections and generate powerful results. - Grow your audience Build your list fast with landing pages, social media lead ads, and more. - Deepen customer relationships Connect with people where they are—via text, email, or social—all from one platform, to drive more engagement and results for your business. - Simplify your social media Create and manage social posts and ads to generate awareness, drive leads and promote growth. - Sync with the apps you're already using Connect with digital tools you're already using to grow your business and sell more online, faster. Learn more at www.constantcontact.com



## Constant Contact Pros & Cons
**What users like:**

- Users find Constant Contact's **ease of use** exceptional, facilitating effortless campaign creation and management for small businesses. (1059 reviews)
- Users appreciate the **easy creation of campaigns** with Constant Contact, enhancing engagement and efficiency for small businesses. (495 reviews)
- Users value the **user-friendly email builder** of Constant Contact, making campaign creation and management effortless. (490 reviews)
- Users appreciate how **simple** it is to create consistent newsletters and engaging social media posts for their audience. (457 reviews)
- Users find Constant Contact **incredibly helpful** for managing email campaigns efficiently and training new team members easily. (418 reviews)
- Intuitive (415 reviews)
- Users appreciate the **user-friendly interface** of Constant Contact, facilitating effective connection and engagement with their community. (412 reviews)
- Customer Support (362 reviews)
- Features (360 reviews)
- Email Campaigns (346 reviews)

**What users dislike:**

- Users find **missing features** in Constant Contact, such as inadequate search and limited design options, disappointing. (286 reviews)
- Users find the **limited customization options** restrictive, impacting their ability to create personalized campaigns effectively. (255 reviews)
- Users find the **limited features** of Constant Contact may not justify its pricing for their specific needs. (254 reviews)
- Users express frustration over **limited templates** , wishing for more design options and customization in Constant Contact. (210 reviews)
- Users find the **layout issues** in Constant Contact frustrating, leading to confusion in navigation and tool access. (183 reviews)
- Not Intuitive (176 reviews)
- Expensive (170 reviews)
- Limited Options (164 reviews)
- Users find the **search functionality and editing processes slow** , which hampers effective email campaign management. (163 reviews)
- Template Limitations (158 reviews)


## Constant Contact Discussions
  - [What are the best platforms for managing event sponsorships?](https://www.g2.com/discussions/what-are-the-best-platforms-for-managing-event-sponsorships) - 1 comment, 2 upvotes
  - [What is Constant Contact used for?](https://www.g2.com/discussions/constant-contact-what-is-constant-contact-used-for) - 4 comments, 1 upvote
  - [What is your favorite feature of Constant Contact?](https://www.g2.com/discussions/what-is-your-favorite-feature-of-constant-contact) - 1 comment, 1 upvote
  - [How do users resubscribe once they've unsubscribed?](https://www.g2.com/discussions/how-do-users-resubscribe-once-they-ve-unsubscribed) - 1 comment, 1 upvote
  - [How can I integrate Monday.com with Constant Contact?](https://www.g2.com/discussions/50896-how-can-i-integrate-monday-com-with-constant-contact) - 1 comment, 1 upvote

- [View Constant Contact pricing details and edition comparison](https://www.g2.com/products/constant-contact/reviews?filters%5Bnps_score%5D=1&page=10&section=pricing&secure%5Bexpires_at%5D=2026-08-14+13%3A36%3A28+-0500&secure%5Bsession_id%5D=6529d13b-74f9-44fd-a12a-3e281cbf6b3e&secure%5Btoken%5D=220eee25c63850ef32310ecda412217bad22efb6ea6ef5fb8338e2586ff89575&format=llm_user)
## Constant Contact Integrations
  - [ACS Technologies](https://www.g2.com/products/acs-technologies/reviews)
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  - [Agentforce Sales (formerly Salesforce Sales Cloud)](https://www.g2.com/products/agentforce-sales-formerly-salesforce-sales-cloud/reviews)
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  - [Bluehost](https://www.g2.com/products/bluehost/reviews)
  - [BoldTrail](https://www.g2.com/products/boldtrail/reviews)
  - [Boomerang for Gmail](https://www.g2.com/products/boomerang-for-gmail/reviews)
  - [Canva](https://www.g2.com/products/canva/reviews)
  - [CiviCRM](https://www.g2.com/products/civicrm/reviews)
  - [DealerSocket](https://www.g2.com/products/dealersocket/reviews)
  - [DonorPerfect](https://www.g2.com/products/donorperfect/reviews)
  - [Eventbrite](https://www.g2.com/products/eventbrite/reviews)
  - [Facebook](https://www.g2.com/products/facebook/reviews)
  - [Firespring](https://www.g2.com/products/firespring/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
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  - [monday CRM](https://www.g2.com/products/monday-crm/reviews)
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  - [Shopify](https://www.g2.com/products/shopify/reviews)
  - [SlickText](https://www.g2.com/products/slicktext/reviews)
  - [SO Connect Platform](https://www.g2.com/products/so-connect-platform/reviews)
  - [SurveyMonkey](https://www.g2.com/products/surveymonkey/reviews)
  - [Typeform](https://www.g2.com/products/typeform/reviews)
  - [Umbraco](https://www.g2.com/products/umbraco/reviews)
  - [Unbounce Landing Pages](https://www.g2.com/products/unbounce-unbounce-landing-pages/reviews)
  - [Wix](https://www.g2.com/products/wix/reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews)
  - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)
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  - [Zapier](https://www.g2.com/products/zapier/reviews)
  - [Zoho CRM](https://www.g2.com/products/zoho-crm/reviews)

## Constant Contact Features
**Email Marketing**
- Email and Mobile Preview
- Manage Email Lists
- High-Volume Sending
- Building and Personalizing Emails
- Sending Outbound Emails
- Manage Email Deliverability
- Automated Email Responses
- Multi-user Account
- Surveys

**Additional Functionality**
- Tagging
- Natural Language Processing
- Data Extraction
- Multi-Language
- Predictive Analytics
- Drag & Drop
- Speech Recognition
- Reporting/Analytics
- Data Storage Management
- Virtual Personal Assistant (VPA)
- AI Copilot
- Customer Segmentation
- Collaboration Tools
- Data Import/Export
- Generative AI
- For eCommerce
- Role-Based Permissions
- Customizable Branding
- Search/Filter
- Monitoring
- Document Management
- API
- Data Visualization
- Trend Analysis
- Machine Learning
- Access Controls/Permissions
- Alerts/Escalation
- Performance Metrics
- Real-Time Data
- Third-Party Integrations
- Mobile App
- Multiple Data Sources
- For Sales Teams/Organizations
- Sentiment Analysis
- Activity Dashboard
- Chatbot
- Workflow Automation

**Additional Functionality**
- Third-Party Integrations
- To-Do List
- @mentions
- Single Sign On
- File Management
- Activity Dashboard
- Drag & Drop
- Alerts/Notifications
- Prioritization
- Access Controls/Permissions
- Screen Sharing
- Content Management
- Brainstorming
- AI Copilot
- File Transfer
- Calendar Management
- Status Tracking
- Real-Time Notifications
- Version Control
- Task Management
- Activity Tracking
- Real Time Editing
- Communication Management
- Chat/Messaging
- Tagging
- Generative AI
- Assignment Management
- Task Scheduling
- Project Management
- Collaboration Tools
- Workflow Management
- Secure Data Storage
- File Sharing
- Document Storage
- Task Progress Tracking
- Discussions/Forums
- Commenting/Notes
- Reporting & Statistics
- Contact Management
- Video Conferencing
- Progress Tracking
- Mobile Access
- API
- Document Management
- Customizable Branding

**Additional Functionality**
- Customer Segmentation
- Conversion Tracking
- Post Scheduling
- Automated Scheduling
- Content Management
- Campaign Planning
- Content Library
- Multi-Channel Management
- Campaign Management
- Trend Analysis
- Drag & Drop
- Activity Dashboard
- Customizable Reports
- Multi-Channel Marketing
- Social Promotion
- Data Import/Export
- Contact Management
- Social Media Monitoring
- A/B Testing
- Generative AI
- Customizable Branding
- Email Marketing
- Automated Publishing
- Image Library
- AI Copilot
- Tagging
- Campaign Analytics
- Reporting/Analytics
- Keyword Filtering
- Customizable Templates
- Real-Time Data
- Workflow Management
- Calendar Management
- Data Visualization
- Multi-Campaign
- Social Media Integration
- Multi-Account Management
- Commenting/Notes
- Engagement Tracking
- Third-Party Integrations
- Performance Metrics
- Click Tracking

**Diagnosis**
- IP Address 
- Domains
- Content 
- Policy Compliance

**Grammar**
- Grammar Check
- Tone Check
- Sentence Formatting
- Spell Check

**Templates**
- Text and Themes
- Stock Images
- Proofing
- Mobile Responsive

**Marketing and Communications**
- Lead generation and retrieval
- Social media promotion
- Event website creation
- Email customization
- Contact list management
- Campaign Management
- Calendar Management
- Event Management
- Badge Management
- Vendor Management
- Website Management
- Registration Management
- Forms Management
- Template Management
- Employee Management
- Attendance Management
- Promotions Management
- Meeting Management
- Email Management
- For Virtual Events

**Text Messaging**
- Bulk SMS
- Two-Way Text Messaging
- Text Scheduler
- Automatic Replies
- Automatic URL Shortening
- MMS Marketing
- Personalization
- Transactional SMS
- Link Shortening
- SMS Messaging
- Scheduled Messaging
- Chat/Messaging
- 2-Way Messaging

**Content & Collaboration**
- Content Calendar
- Content Library
- Shared Inbox
- Content Creation
- Image Library

**Survey Management**
- Survey Builder
- Customizable Questions
- Survey Distribution
- Mobile Survey
- Site Intercept Survey
- Pulse Surveys

**Social Management**
- Social Analytics
- Social Publishing
- Multi-Account Management
- Social Ads
- Campaign Planning
- Hashtag Capabilites
- Multi-Campaign
- Customer Engagement
- Automated Publishing
- Real-Time Analytics

**Customizations**
- Custom Domains
- Customizable Forms
- Customizable Branding
- Customizable Templates

**Tracking**
- Open Rate
- Alerts

**Formatting**
- Plagiarism Check
- Style Editor
- Citation Finder
- Rich Text Editor

**Edit**
- Pre-Made
- Build
- HTML

**Attendee Engagement**
- Social media integrations
- Attendee networking
- Attendee surveys-attendee engagement

**Survey Customization**
- Branding
- Multimedia Support

**Agentic AI - Social Media Advertising**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Social Functionality**
- Social Functionality

**Growth**
- Online Booking Tools
- Website Analytics

**Reporting**
- Campaign Performance
- Blacklist and Whitelist

**Content **
- Content Ideas
- Content Generation
- Form Generation

**Logistics**
- Analytics
- Issues
- Integrations
- Shareable Link

**Registration**
- Event creation
- User registration process
- Mobile check-in
- Visitor Registration

**Survey Insights**
- Reporting & Analytics
- Data Exporting
- Collaboration Tools
- Presentation Tools
- Data Analysis Tools
- Real-Time Data
- Visual Analytics

**Agentic AI - Social Media Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Social Media Integration
- Third-Party Integrations

**Additional Functionality**
- Customizable Reports
- Campaign Management
- Customizable Branding
- Social Advertising
- Filtering
- Approval Process Control
- Keyword Tracking
- Tagging
- Activity Dashboard
- Calendar Management
- Workflow Management
- Post Scheduling
- Alerts/Notifications
- Trend Analysis
- API
- Data Visualization
- Sentiment Analysis
- AI Copilot
- Social Promotion
- @mentions
- Social Media Monitoring
- Generative AI
- Engagement Tracking
- Collaboration Tools
- Brand Tracking
- Drag & Drop
- Commenting/Notes
- Content Management
- Template Management

**Content**
- Design Management
- Website Management
- eCommerce Management
- SEO Management
- Website Integration
- Social Media Integration
- Third-Party Integrations

**Product Type**
- Standalone Application
- Plugin

**SMS Platform**
- Reporting
- Marketing Automation
- White Label
- Text-to-Landline
- Short Codes
- API Integration
- QR Codes

**Support**
- Customer Support

**Generative AI**
- AI Text Generation
- AI Text Summarization

**Agentic AI - Email Deliverability**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Agentic AI - Survey**
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Dynamic Content

**Additional Functionality**
- Shopping Cart
- Online Store Builder
- Real Time Editing
- Multi-Language
- Landing Pages/Web Forms
- CRM
- API
- Activity Tracking
- Generative AI
- Alerts/Notifications
- Visitor Tracking
- Survey Builder
- Auto Update
- Widgets
- AI Copilot
- SSL Security
- Data Import/Export
- Customizable Fields
- Activity Dashboard
- Media Library
- WYSIWYG Editor

**Additional Functionality**
- Single Sign On
- Phone Polling
- Online Polling
- Support Audio/Images/Video
- Engagement Tracking
- Question Library
- Data Visualization
- Survey/Poll Management
- Generative AI
- Word Clouds
- Alerts/Notifications
- AI Copilot
- Customizable Fields
- Template Management
- Email Management
- Interactive Content
- Q&A Management
- Surveys & Feedback
- Activity Tracking
- Feedback Management
- API
- Data Cleansing
- Email Marketing
- Data Security
- Anonymous Feedback
- URL Customization
- Question Piping
- Offline Response Collection
- Activity Dashboard
- NPS Survey Structure
- Drag & Drop
- Data Import/Export
- Response Validation
- Customer Segmentation
- Response Quotas
- Multi-Language
- Sentiment Analysis
- Email Reminders
- Gamification
- Randomization

**Reporting & Analytics**
- A/B Testing
- Basic Reporting

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - SMS Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Third-Party Integrations
- Campaign Planning
- Multi-Language

**Agentic AI - Email Template Builder**
- Autonomous Task Execution
- Cross-system Integration

**Additional Functionality**
- Revision History
- Assisted Content Creation
- Collaboration Tools
- Templates
- Search
- Tone Selection
- Multi-Language
- Tagging
- Autocomplete
- Document Export
- Dictionary/Thesaurus
- Snippets
- AI Copilot
- Third-Party Integrations
- Reporting/Analytics
- Workflow Management
- Customizable Templates
- Customizable Rules
- API
- Autocorrect
- Natural Language Processing
- Language Detection
- Keyword Research Tools
- Plagiarism Detection
- Text Editing
- Auto-Save
- Brand Guidelines

**Generative AI**
- AI Text Generation
- Generative AI

**AI Automation - SMS Marketing**
- AI SMS

**Campaign Management**
- Campaign Dashboard
- Campaign Optimization
- Reach
- Bulk Editing
- Batch Uploading
- Brand Safety
- Fraud Protection
- Frequency Capping
- Budget Pacing
- Creative Optimization
- Rich Media Capabilties
- In-App Ads
- Mobile Rich Media Capabilities
- Activity Dashboard
- Retargeting Ads

**Generative AI**
- AI Text Generation
- AI Text Summarization
- Generative AI

**Agentic AI - Event Marketing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**AI Content Generation - SMS Marketing**
- AI SMS

**Additional Functionality**
- Campaign Scheduling
- Reputation Management
- Polls/Voting
- Compliance Management
- Customer Segmentation
- Landing Pages/Web Forms
- AI Copilot
- API
- Text-to-Win
- Mobile Coupons
- Natural Language Processing
- Customizable Templates
- Drip Campaigns
- Contact Management
- Activity Tracking
- Communication Management
- Reporting/Analytics
- Keyword Tracking
- Multi-Campaign
- Mass Texting
- Interaction Tracking
- Alerts/Notifications
- Consent Management
- Engagement Tracking
- Open Rate Tracking
- Generative AI
- Automated Responses
- Reporting & Statistics
- Templates
- Survey Builder
- Contact Database
- Real-Time Notifications
- Customizable Fields
- Reminders
- Mobile Alerts
- Automated Scheduling
- Campaign Management
- MMS
- Event Triggered Actions
- Mobile Keywords
- Audience Targeting
- Activity Dashboard
- Template Management
- Autoresponders
- Survey/Poll Management

**Additional Functionality**
- Customizable Templates
- AI Copilot
- Event Scheduling
- Audience Targeting
- Custom Domains
- Email Marketing
- Customizable Forms
- Customizable Branding
- Real-Time Notifications
- Email Reminders
- Lead Capture
- Location-Based Marketing
- CRM
- Event Calendar
- Surveys & Feedback
- Reminders
- Event Ticketing
- Alerts/Notifications
- Landing Pages/Web Forms
- Engagement Tracking
- Electronic Payments
- API
- Drag & Drop
- Reporting/Analytics
- Real-Time Analytics

**Targeting**
- Targeting
- Retargeting
- Geo-Targeting
- Contextual Targeting
- Audience Targeting

**Agentic AI - Email Marketing**
- Autonomous Task Execution
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Cross-system Integration

**Integration**
- Data Import & Export Tools
- Integration APIs
- Breadth of Partner Applications
- CRM Integration
- Social Media Integration
- E-Commerce Integration
- Third-Party Integrations

**Additional Functionality**
- Personalization
- Autoresponders
- Customer Segmentation
- Newsletter Management
- AI Copilot
- WYSIWYG Editor
- Engagement Tracking
- Preview Functionality
- Email Tracking
- Email Campaign Management
- Landing Pages/Web Forms
- Customizable Branding
- Lead Capture
- Mobile Optimization
- Customer Journey Mapping
- ROI Tracking
- Activity Dashboard
- Customizable Fields
- Reporting/Analytics
- Click Tracking
- List Management
- GDPR Compliance
- Subscriber Management
- Email Sequences
- Campaign Scheduling
- Event Triggered Actions
- Multi-Language
- Template Management
- Customizable CTAs
- Real-Time Analytics
- Dynamic Content
- CAN-SPAM Compliance
- Multi-Channel Marketing
- HTML Editor
- Contact Management
- Drip Campaigns
- Campaign Analytics
- Product Recommendations
- Image Library
- Workflow Automation

**Platform**
- API / Integrations
- Custom Reports
- User, Role, and Access Management
- Performance and Reliability
- Enterprise Scalability
- Customization
- Workflow Capability
- Internationalization
- Notifications
- Budget Management
- Display Ad Management
- Campaign Management
- Ad Inventory Management
- Alerts/Notifications
- Document Management
- File Management
- Workflow Management
- Email Management
- Display Ad Management
- Calendar Management
- Task Management
- Campaign Management
- Deadline Management
- Client Management
- Project Management

## Top Constant Contact Alternatives
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