Easy to create the email sequence, add delays and editing each email was super easy and conevenient. Review collected by and hosted on G2.com.

I struggled with attaching a pre-made copy of email- it showed errors but didn't specify what was actually wrong. Then I had to create new emails again directly within the automation pathway. Review collected by and hosted on G2.com.

I have never had any issues - great customer service and user friendy! Review collected by and hosted on G2.com.

No issues. I have not had any problems. Review collected by and hosted on G2.com.

I like that we can see how opens we have had and how many clicks and what is getting clicked on. I also in some instances enjoy that we have an option on important emails to resend to those that did not open after a few days. Review collected by and hosted on G2.com.

I don't know of any negatives honestly we have always had good luck with constant contact. Review collected by and hosted on G2.com.

I think my favorite thing about Constant Contact is how user-friendly the email-design interface is. I especially appreciate the drag and drop elements - being able to grab a photo, for example, pull it elsewhere in the email, and even embed it in text. It's easier than rebuilding sections when I change my mind on photo placement.

Proofing features are great. I like being able to enter an email address and preview exactly how it will look for that person.

Customer support is responsive. I've used the chat feature and gotten on the phone with a representative.

Lists and contacts are fairly easy to update and manage.

We use Constant Contact all the time and it's been an invaluable tool for communicating with our community. Review collected by and hosted on G2.com.

I always forget to change the subject line before proofing! I wish that was more prominent. I wish I could copy and paste a big list of contacts, rather than having to upload a file. Working mostly from the cloud, it's the extra step of having to download the list as a file and reupload it, vs just copying and pasting my contacts. Review collected by and hosted on G2.com.

Constant Contact's advanced automation allows me to create a unique path for all of my contacts. Creating and editing the path is simple and easy. I don't care for the prebuilt template, so I appreciate being able to build my own. It's a great way to welcome new subscribers and connect with current subscribers with time delay- so not to overwhelm them with emails. Review collected by and hosted on G2.com.

We're a nonprofit aging agency, so it's a bit more challenging to build the flow as most of their existing triggers are cost/purchase/shopping cart based. (Design gripe: I wish I had the option for further HTML email customization.) Review collected by and hosted on G2.com.

The most helpful thing about constant contact is the ease of sending out marketing campaigns. The downside is I had some trouble posting to social media through constant contact. Review collected by and hosted on G2.com.

I don’t like that I have to upload a new list of contacts instead of just adding them on the website. Review collected by and hosted on G2.com.

The seamless integration and how easy it is to use. The customer support has been great. The reporting section is so in-depth and allows me to report confidently. Review collected by and hosted on G2.com.

There haven't been many downsides, I just do not have enough time to learn about everything that is available. Review collected by and hosted on G2.com.

There are a lot of email services out there. The thing that sets Constant Contact apart is their customer service and training. They are always there to help you and give you best practices advice on your campaigns. We have gone through many service provides until we landed at Constant Contact. We are very happy now. Review collected by and hosted on G2.com.

Like any other email marketing company, you have to be computer literate. Don't blame the provider if something is not working because you aren't comfortable behind a keyboard. Review collected by and hosted on G2.com.

I like how you can tag an have automated emails go out when when tag is added. Takes the stress out off trying to remember. Review collected by and hosted on G2.com.

Would be nice to be able to add tags when scanning a business card with app. Also be nice to have that option on the app Review collected by and hosted on G2.com.

It helps my workflow speed up, and cuts down on time spent on email drips Review collected by and hosted on G2.com.

Sometimes it takes a while to get eveyrhting set up/ if you do have a higher plan its harder to create things Review collected by and hosted on G2.com.