Constant Contact is amazing! I love the interface and the fact that it keeps count of how many people see your updates that are sent. Review collected by and hosted on G2.com.

Nothing at all. I enjoy all of the features Constant Contact has to offer. Review collected by and hosted on G2.com.

What I love most is how intuitive it is. I’m not a tech expert, but Constant Contact makes it so easy to set up automated emails, organize contact lists, and run campaigns without feeling overwhelmed. It’s honestly made our communications so much smoother. As a nonprofit, we’re always juggling a lot, and this tool helps us stay connected with our community, donors, and volunteers in a meaningful way. The templates are super helpful, and the automation saves us a ton of time. Review collected by and hosted on G2.com.

It would be great if the reporting features were a bit more flexible. The analytics are helpful, but sometimes I wish I could customize the way the data is shown or exported,especially when I’m prepping reports for our board or funders. Still, the value we get from it makes it worth it. Review collected by and hosted on G2.com.

What I really like about Constant Contact’s advanced automation is how easy and intuitive it is to use. Setting up a DRIP campaign is straightforward, and I love how simple it is to apply rules, manage list segments, and use tags to personalize the flow. It’s user-friendly even for someone without a technical background. Review collected by and hosted on G2.com.

One downside, however, is the lack of an option to automatically stop the campaign once the goal is achieved. For instance, if my goal is to get a client to book an appointment and they do so after the 5th email in a 10-email series, there’s currently no built-in way to stop the remaining emails from going out. This could potentially be solved if there were deeper integrations with external booking tools like YouCanBook.me—so that a tag or event trigger could end the campaign once the appointment is set. Review collected by and hosted on G2.com.

I use Constant Contact Advanced Automation for email workflows for my clients and internal marketing work. I love how it helps automate SMS and emails for large lists of emails and numbers. It's easy to navigate and use within the platform, which is great since I'm not always the most tech-savvy, yet I understand how to use it. It also makes my workflow more efficient and creates good results for my clients. Review collected by and hosted on G2.com.

Sometimes there is a lack of customization and personalization for text, content etc. I wish it was more open to that. Review collected by and hosted on G2.com.

Constant Contact Advanced Automation features are easy to use and user-friendly even for those who are not technical. Segmenting contacts and customizing email journeys is a big value-add, which leads to higher engagement and conversion rates. Review collected by and hosted on G2.com.

The only downside is that the automation functions, though improved, are still a bit weaker than with alternatives like ActiveCampaign or Klaviyo. Review collected by and hosted on G2.com.

Constant Contact Automation helps streamline marketing campaigns with templates and quick marketing slogans. You can view statistics on all platforms of marketing as well as per person. Review collected by and hosted on G2.com.

Some of the templates are hard to build andmanipulate to look a little cleaner or with a particular vision you may have. Review collected by and hosted on G2.com.

it allows us to not think about the emails and just send them! Review collected by and hosted on G2.com.

It’s a bit less user-friendly than I would have liked. Review collected by and hosted on G2.com.

Constant Contact automation makes sending our weekly updates very easy to our clientele. I use CC daily for different types of segmented groups. My result is a well-organized and easy to maneuver through email which I link to many different web pages, including event reservations and ticket purchasing. Constant Contact is both easy to use and to be on the receiving end looking at the final result. I have had positive experiences with customer service as well. Review collected by and hosted on G2.com.

The only downside I have experienced, is when starting a new template, I may find one I like but wish to change a picture that was originally part of the template, and it is very difficult to do so. I am not sure why. And the background selection is not varied enough for me. Review collected by and hosted on G2.com.

I like the easy to import and export contacts feature in Constant Contact Advanced Automation. It makes it easy to manage lists and do list hygiene. Overall, I find it great, with no complaints. Review collected by and hosted on G2.com.

The high cost Review collected by and hosted on G2.com.

I like that the product and service is reliable, clean and user friendly Review collected by and hosted on G2.com.

There's not much not to like! But if I had to pick something, I would appreciate seeing more custom design and colors. the product looks a bit sterile -- however clean is better than busy or disorienting! Review collected by and hosted on G2.com.