--- title: Consolto Reviews meta_title: 'Consolto Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 68 reviews by the users' company size, role or industry to find out how Consolto works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 68 scale: '5' date_modified: '2026-07-17' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Consolto Reviews **Vendor:** Consolto **Category:** [Live Chat Software](https://www.g2.com/categories/live-chat) **Average Rating:** 4.7/5.0 **Total Reviews:** 68 ## About Consolto Consolto’s hope is that with their SMB-focused conferencing solution, anyone can offer high impact, one-on-one digital services that are on par and even exceed those provided by larger organizations. The Problem According to Consolto.com, right now setting up a videochat with a client can be somewhat of an awkward process with current solutions like Zoom, Skype or Google Hangouts which were not built for business to client scenarios. They require either: Some sort of client installation -- bummer. Username/Password credentials -- where is that darn password? Sending a link or an email to connect with prospective clients -- tedious. Adding to contacts -- privacy anyone? Little to no backoffice capabilities. How’s one supposed to get any business done? Another important aspect that is poorly addressed by these solutions is their ability to manage the sessions. For example, Zoom does not save texts from chats, so important notes and insights written during sessions are lost. These types of solutions make it difficult to manage sales or consultation sessions. Consolto sees their solution as a VCRM -- a Videochat-based Customer Relationship Management platform that was designed to enhance business interactions. It enables anonymous, contactless (without exchanging contact details), frictionless (no downloads, no credentials) real-time communication via video. Their product is available either as a website widget or a direct link enabled through a Personal Page. Fully optimized for the needs of SMBs and freelancers, Consolto’s easy to install solution (just one line of code) deploys an impressive roster of high impact functionality that simplifies the management of videochat business interactions. These functionalities include meeting scheduling, in-app invoicing and payments, memos, session transcription (coming soon), CRM-like followup notifications, client analytics and persistent messaging, to name just a few. ## Consolto Pros & Cons **What users like:** - Users find Consolto to be a **user-friendly solution** with easy setup and seamless integration for web communication. (6 reviews) - Users appreciate the **easy setup** of Consolto, enabling quick integration and swift access to its comprehensive features. (5 reviews) - Users value the **easy integrations** of Consolto, making it simple to incorporate multiple functionalities into their workflows. (5 reviews) - Users value the **easy integration** of Consolto, enabling quick setup and seamless use within their websites. (4 reviews) - Users value the **intuitive design** of Consolto, which enhances user experience and simplifies customer engagement. (4 reviews) - Reliability (4 reviews) - Customer Support (3 reviews) - Easy Access (3 reviews) - Easy Communication (3 reviews) - Easy Integrations (3 reviews) **What users dislike:** - Users feel that the **limited integrations** of Consolto restrict the potential for enhanced functionality and convenience. (1 reviews) ## Consolto Discussions - [What is Consolto used for?](https://www.g2.com/discussions/what-is-consolto-used-for) - [No question on this as this is very much perfect and i like this very much](https://www.g2.com/discussions/50637-no-question-on-this-as-this-is-very-much-perfect-and-i-like-this-very-much) - 1 upvote - [View Consolto pricing details and edition comparison](https://www.g2.com/products/consolto/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-08-02+08%3A28%3A49+-0500&secure%5Bsession_id%5D=abc90c64-b8c4-4abd-8985-5e16ba916db6&secure%5Btoken%5D=0e295506019b50f0b5c093ca256a2ba56af349418086a7fb701261f409d16077&format=llm_user) ## Consolto Integrations - [Brizy Cloud](https://www.g2.com/products/brizy-cloud/reviews) ## Consolto Features **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Collaboration Tools** - Screen Sharing - Live Chat **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing **Meeting Coordination** - Scheduling - Recording - One-Click Join **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Application Tools** - Password Protection - Recording - In-Browser Application **Software Type** - Mobile - Browser Application - Desktop Application **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning ## Top Consolto Alternatives - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,551 reviews) - [Front](https://www.g2.com/products/front/reviews) - 4.7/5.0 (2,448 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,068 reviews)