--- title: Consolto Reviews meta_title: 'Consolto Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 68 reviews by the users' company size, role or industry to find out how Consolto works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 68 scale: '5' date_modified: '2026-08-09' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Consolto Reviews **Vendor:** Consolto **Category:** [Live Chat Software](https://www.g2.com/categories/live-chat) **Average Rating:** 4.7/5.0 **Total Reviews:** 68 ## About Consolto Consolto’s hope is that with their SMB-focused conferencing solution, anyone can offer high impact, one-on-one digital services that are on par and even exceed those provided by larger organizations. The Problem According to Consolto.com, right now setting up a videochat with a client can be somewhat of an awkward process with current solutions like Zoom, Skype or Google Hangouts which were not built for business to client scenarios. They require either: Some sort of client installation -- bummer. Username/Password credentials -- where is that darn password? Sending a link or an email to connect with prospective clients -- tedious. Adding to contacts -- privacy anyone? Little to no backoffice capabilities. How’s one supposed to get any business done? Another important aspect that is poorly addressed by these solutions is their ability to manage the sessions. For example, Zoom does not save texts from chats, so important notes and insights written during sessions are lost. These types of solutions make it difficult to manage sales or consultation sessions. Consolto sees their solution as a VCRM -- a Videochat-based Customer Relationship Management platform that was designed to enhance business interactions. It enables anonymous, contactless (without exchanging contact details), frictionless (no downloads, no credentials) real-time communication via video. Their product is available either as a website widget or a direct link enabled through a Personal Page. Fully optimized for the needs of SMBs and freelancers, Consolto’s easy to install solution (just one line of code) deploys an impressive roster of high impact functionality that simplifies the management of videochat business interactions. These functionalities include meeting scheduling, in-app invoicing and payments, memos, session transcription (coming soon), CRM-like followup notifications, client analytics and persistent messaging, to name just a few. ## Consolto Pros & Cons **What users like:** - Users find Consolto to be a **user-friendly solution** with easy setup and seamless integration for web communication. (6 reviews) - Users appreciate the **easy setup** of Consolto, enabling quick integration and swift access to its comprehensive features. (5 reviews) - Users value the **easy integrations** of Consolto, making it simple to incorporate multiple functionalities into their workflows. (5 reviews) - Users value the **easy integration** of Consolto, enabling quick setup and seamless use within their websites. (4 reviews) - Users value the **intuitive design** of Consolto, which enhances user experience and simplifies customer engagement. (4 reviews) - Reliability (4 reviews) - Customer Support (3 reviews) - Easy Access (3 reviews) - Easy Communication (3 reviews) - Easy Integrations (3 reviews) **What users dislike:** - Users feel that the **limited integrations** of Consolto restrict the potential for enhanced functionality and convenience. (1 reviews) ## Consolto Reviews ### 1. All-in-One Solution with Outstanding Support and Seamless Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Ajit S. | Co-founder, Small-Business (50 or fewer emp.) **Reviewed Date:** November 14, 2025 **What do you like best about Consolto?** Its all in one functionality. When I saw their marketing, I was skeptical whether they can actually integrate so many functionalities - zoom, calendly, zapier, and even a native CRM. But they have done it extremely well. Add to this the fact that it was very easy to set-up. More importantly, they have a proactive customer support - I love how they check back in regularly on whether every thing is working fine. **What do you dislike about Consolto?** Honestly, nothing. I know it is a tool in the making and I am hoping it will become better. I was worried that they don't have an AI chatbot, but they just informed today that they are coming up with a beta release of the chatbot, so fingers crossed. **What problems is Consolto solving and how is that benefiting you?** Customer connect with a difference, without relying on expensive, stand-alone tools. The most pleasing surprise in this tool is its inbuilt CRM. I did not imagine how enabling this feature is, till I used it. ### 2. Seamless Communication Made Effortless with Consolto **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 03, 2025 **What do you like best about Consolto?** Consolto offers a wide range of truly useful communication features, and I genuinely appreciate all of them. Once I set up my account, I was able to get Consolto up and running within just a few hours. Integrating it into my website was straightforward, simply copying and pasting a snippet was all it took. During the setup, I had a couple of questions, and the customer support was outstanding. I plan to use Consolto daily, including for my sales calls. **What do you dislike about Consolto?** I have thoroughly explored all aspects of Consolto, and I can honestly say there is nothing I dislike about it. It offers everything I need for my daily communications, whether I'm connecting with existing clients or reaching out to potential prospects. My contacts don't have to download any software; I just share a link with them, and we can start our conversation right away. It's very convenient. **What problems is Consolto solving and how is that benefiting you?** With just one click, I can make both audio and video calls, and my contacts don’t need to download any software, which is a major advantage. I also have the ability to record important calls, allowing me to review and extract the key points of what my clients need, so I can respond with more valuable plans. Previously, I had to rely on multiple tools to schedule meetings, make calls, and even share my screen with clients. Now, all of these tasks are seamlessly handled within a single interface using Consolto. ### 3. Effortless Client Connection and Interaction **Rating:** 5.0/5.0 stars **Reviewed by:** Jerome C. | Digital Marketing Specialist/Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2025 **What do you like best about Consolto?** I love Consolto for its ability to connect easily with both B2B and B2C clients, even on an international scale. It greatly supports managing touchpoints with client customers and prospects, which is crucial for maintaining good customer relations. I find the platform relatively easy to use and comprehensive in features, providing everything needed for effective customer interaction, including follow-ups and managing first and mid-touch points. The immediate connection possibility with customers, coupled with an integrated booking system for when real-time interaction isn't feasible, is a significant advantage. Furthermore, the initial setup was extremely easy – Consolto stands out as a top-notch platform among multiple chat and customer service platforms I have used. I appreciate its user-friendly nature that complements its wide array of features effectively. **What do you dislike about Consolto?** I think right now, everything is good. I don't have any issue with any of it. In fact, I think, maybe integrations would be great if there are more integrations that can be done. For example, I don't have Zapier, but Activepieces or Albato would be good, currently, I'm using webhooks as an alternative. **What problems is Consolto solving and how is that benefiting you?** I use Consolto to enhance potential client communication, aiding in both B2B and B2C connections globally. The platform’s ease of use and booking system make customer interactions seamless. ### 4. Perfect All-in-One Communication Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User | Mid-Market (51-1000 emp.) **Reviewed Date:** December 08, 2025 **What do you like best about Consolto?** I like Consolto because it serves as an all-in-one solution for web communications, integrating calendar, chat, voice, and conference features. I find the desktop and mobile apps really helpful because they keep me connected on the go or in the office. It feels like a perfect tool - a true pocket office where nothing can go wrong. The ease of setup was a big plus too. **What do you dislike about Consolto?** Partial White-label, but it's okay. **What problems is Consolto solving and how is that benefiting you?** Consolto combines calendar, chat, voice, and conferencing into one, keeping me connected wherever I am. It's an all-in-one solution, eliminating the need for other tools. ### 5. Way more effective than you'd think **Rating:** 5.0/5.0 stars **Reviewed by:** Issac A. | Web designer & digital marketer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 02, 2025 **What do you like best about Consolto?** It's very easy to setup and even easier to start a conversation with site visitors. You also you don't have to leave the app at all, everything is intuitive for you and your clients to start a conversation that can lead to conversions. **What do you dislike about Consolto?** Nothing, honestly, it's been very valuable for my company. **What problems is Consolto solving and how is that benefiting you?** Lead conversion. It picks up right from when your prospect needs to have a conversation to validate that you are the solution. ## Consolto Discussions - [What is Consolto used for?](https://www.g2.com/discussions/what-is-consolto-used-for) - [No question on this as this is very much perfect and i like this very much](https://www.g2.com/discussions/50637-no-question-on-this-as-this-is-very-much-perfect-and-i-like-this-very-much) - 1 upvote - [View Consolto pricing details and edition comparison](https://www.g2.com/products/consolto/reviews?filters%5Bsentiment_snippet%5D=2305584&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+20%3A53%3A56+-0500&secure%5Bsession_id%5D=4fa688ca-7fff-4e48-bfe7-b7139966634a&secure%5Btoken%5D=2921253293d4e2c495596246bb051e91d6b6b93ee7bd5d2f79758b8a422cc7b6&format=llm_user) ## Consolto Integrations - [Brizy Cloud](https://www.g2.com/products/brizy-cloud/reviews) ## Consolto Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Collaboration Tools** - Screen Sharing - Real-Time Chat - File Sharing - Private Chat - Real-Time Chat **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration - Third-Party Integrations **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Generative AI **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Real-Time Notifications - Real-time Consumer-facing Chat **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing - Video Streaming - Two-Way Audio & Video - Conferencing **Meeting Coordination** - Scheduling - Video Call Recording - One-Click Join - Video Streaming - On-Demand Recording - Call Recording - Call Recording - Event Scheduling **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed - Online Booking - Room Booking **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support - Calendar Management - Document Management - Project Management - Content Management - Workflow Management - Email Management - Contact Management - File Management - Meeting Management ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Application Tools** - Password Protection - Video Call Recording - In-Browser Application - Screen Recording - On-Demand Recording **Software Type** - Mobile - Browser Application - Desktop Application **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times - Real-Time Updates **Additional Functionality** - Real-Time Analytics - Email Management - API - Single Sign On - Search/Filter - Collaboration Tools - Third-Party Integrations - Activity Dashboard - Canned Responses - Surveys & Feedback - Reporting/Analytics - Transfers/Routing - Geotargeting - Interaction Tracking - CRM - Transcripts/Chat History - Document Storage - Screen Sharing - Contact Management - Autoresponders - Multi-Channel Communication - Mobile Access - AI Copilot - Offline Form - Real-Time Monitoring - Support Ticket Management - File Sharing **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning **Additional Functionality** - Video Support - AI/Machine Learning - Attendance Management - Collaboration Tools - Single Sign On - Registration Management - Email Management - Calendar Management - Transcripts/Chat History - Activity Dashboard - Data Security - Document Storage - Document Management - Alerts/Notifications - Customizable Branding - Two-Way Audio & Video - Drag & Drop - Conferencing - Breakout Rooms - Third-Party Integrations - API - Generative AI - Chat/Messaging - Whiteboard - Reminders - Reporting & Statistics - Meeting Management - Brainstorming - Presentation Streaming - Surveys & Feedback - Mobile Access - Video Conferencing - User Management - AI Copilot - SSL Security - File Transfer - Email Reminders - Remote Access/Control - Content Management - Microsoft Outlook Integration - CRM - Auto Framing - On-Demand Webcasting - Automatic Transcription - Two Way Audio & Video - User Profiles - Video Management - Polls/Voting - Event Management - Brand Management - HD Audio/Video - Presentation Tools - Communication Management - Host Controls **Additional Functionality** - Document Storage - Chat/Messaging - File Transfer - Third-Party Integrations - Presentation Streaming - On-Demand Webcasting - Screen Capture - Calendar Management - Multi-Participant Screen Sharing - Mobile Access - Brainstorming - Role-Based Permissions - API - Calendar Sync - Surveys & Feedback - Customizable Branding - Email Reminders - Desktop/Browser Sharing - Email Management - Meeting Management - Collaboration Tools - Screen Mirroring - Annotations - Generative AI - Whiteboard - Targeted/Locked Screen Sharing - Activity Dashboard - AI Copilot - Reporting & Statistics - File Management - Mobile Screen Sharing - Video Management - User Management - Real Time Screen Sharing - CRM - Presenter Control Management - Drag & Drop - Microsoft Outlook Integration - SSL Security - Video Support - Scheduling - Access Controls/Permissions - Availability Indicator - @mentions - Commenting/Notes - Reminders - Progress Tracking - Single Sign On - Discussions/Forums - Data Import/Export - Audio Calls - Search/Filter **Additional Functionality** - API - @mentions - Commenting/Notes - Reminders - Customizable Branding - Collaboration Tools - Surveys & Feedback - Progress Tracking - Single Sign On - Discussions/Forums - Activity Dashboard - AI Copilot - Data Import/Export - Third-Party Integrations - Reporting & Statistics - Audio Calls - Search/Filter - Calendar Sync - Drag & Drop - Generative AI **Additional Functionality** - Task Scheduling - Customizable Branding - Customizable Fields - Reminders - Shift Swapping - Automated Scheduling - Drag & Drop - Mobile Access - Real-time Scheduling - Multi-Location - Personalization and Recommendation - Access Controls/Permissions - Resource Scheduling - Activity Tracking - Timesheet Management - Availability Management - API - Absence Management - Self Service Portal - Generative AI - Calendar Management - Real-Time Notifications - Class Scheduling - Employee Scheduling - Facility Scheduling - Booking Management - User Management - Employee Management - Alerts/Notifications - Reporting & Statistics - Group Scheduling - Customer Database - Appointment Scheduling - Time Zone Tracking - AI Copilot - Calendar Sync ## Top Consolto Alternatives - 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