--- title: Consolto Reviews meta_title: 'Consolto Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 68 reviews by the users' company size, role or industry to find out how Consolto works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 68 scale: '5' date_modified: '2026-08-09' parent_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Consolto Reviews **Vendor:** Consolto **Category:** [Live Chat Software](https://www.g2.com/categories/live-chat) **Average Rating:** 4.7/5.0 **Total Reviews:** 68 ## About Consolto Consolto’s hope is that with their SMB-focused conferencing solution, anyone can offer high impact, one-on-one digital services that are on par and even exceed those provided by larger organizations. The Problem According to Consolto.com, right now setting up a videochat with a client can be somewhat of an awkward process with current solutions like Zoom, Skype or Google Hangouts which were not built for business to client scenarios. They require either: Some sort of client installation -- bummer. Username/Password credentials -- where is that darn password? Sending a link or an email to connect with prospective clients -- tedious. Adding to contacts -- privacy anyone? Little to no backoffice capabilities. How’s one supposed to get any business done? Another important aspect that is poorly addressed by these solutions is their ability to manage the sessions. For example, Zoom does not save texts from chats, so important notes and insights written during sessions are lost. These types of solutions make it difficult to manage sales or consultation sessions. Consolto sees their solution as a VCRM -- a Videochat-based Customer Relationship Management platform that was designed to enhance business interactions. It enables anonymous, contactless (without exchanging contact details), frictionless (no downloads, no credentials) real-time communication via video. Their product is available either as a website widget or a direct link enabled through a Personal Page. Fully optimized for the needs of SMBs and freelancers, Consolto’s easy to install solution (just one line of code) deploys an impressive roster of high impact functionality that simplifies the management of videochat business interactions. These functionalities include meeting scheduling, in-app invoicing and payments, memos, session transcription (coming soon), CRM-like followup notifications, client analytics and persistent messaging, to name just a few. ## Consolto Pros & Cons **What users like:** - Users find Consolto to be a **user-friendly solution** with easy setup and seamless integration for web communication. (6 reviews) - Users appreciate the **easy setup** of Consolto, enabling quick integration and swift access to its comprehensive features. (5 reviews) - Users value the **easy integrations** of Consolto, making it simple to incorporate multiple functionalities into their workflows. (5 reviews) - Users value the **easy integration** of Consolto, enabling quick setup and seamless use within their websites. (4 reviews) - Users value the **intuitive design** of Consolto, which enhances user experience and simplifies customer engagement. (4 reviews) - Reliability (4 reviews) - Customer Support (3 reviews) - Easy Access (3 reviews) - Easy Communication (3 reviews) - Easy Integrations (3 reviews) **What users dislike:** - Users feel that the **limited integrations** of Consolto restrict the potential for enhanced functionality and convenience. (1 reviews) ## Consolto Reviews ### 1. Intuitive Dashboard and Effortless Login Experience **Rating:** 4.0/5.0 stars **Reviewed by:** M L. | marketing consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** January 06, 2026 **What do you like best about Consolto?** good layout on dashboard, easy to use, quick login **What do you dislike about Consolto?** I have not yet found anything that I dislike about Consolto **What problems is Consolto solving and how is that benefiting you?** Instant ability to do a video chat with a potential client ### 2. Does everything a consultant needs and more **Rating:** 4.0/5.0 stars **Reviewed by:** Richard B. | Business English Coach Helping Ambitious Recruitment Professionals Become More Confident, Small-Business (50 or fewer emp.) **Reviewed Date:** September 10, 2025 **What do you like best about Consolto?** An all in one platform for booking calls **What do you dislike about Consolto?** Are far nothing found that I don’t like. **What problems is Consolto solving and how is that benefiting you?** Using different platforms to schedule meetings and host them can be a pain and while zoom or butter are good for my actual paid clients this platform is much easier to use and causes less friction ### 3. HIPAA compliant all-in-one tool **Rating:** 4.0/5.0 stars **Reviewed by:** Dr. Emma S. | Physical Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2024 **What do you like best about Consolto?** I am a healthcare professional and it is so hard to find HIPAA compliant tools. Consulto has HIPAA compliant chat, video recording, video calls, and team sharing! **What do you dislike about Consolto?** It would be helpful to have a questionnaire to forward to the team member and route correctly. **What problems is Consolto solving and how is that benefiting you?** I am a growing telehealth services provider, and this will enable me to have 1099 contractors who can provide these services within my business remotely, all connected in one dashboard. ### 4. Consolto is a worthy addition to your software arsenal **Rating:** 4.0/5.0 stars **Reviewed by:** Michael F. | Marketing consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** February 07, 2022 **What do you like best about Consolto?** Simple way to effectively communicate with my website visitors. **What do you dislike about Consolto?** Chat center dashboard could use a refresh. Names of the visitors get cut off, only displaying a small portion. I had some trouble with sound for alert notifications, but support helped with that. Their app for Andriod is not quite ready for prime time yet as it causes some issues. They are working on a fix. **Recommendations to others considering Consolto:** A very nice solution for converting web traffic to customer! **What problems is Consolto solving and how is that benefiting you?** I am able to jump on chat or video calls with my website visitors in real-time as well as give them the ability to schedule meetings with me. There are some nice insights as well such as what pages they visit and how long they spend on the site. ### 5. Very easy to set up, you can start using it within minutes. **Rating:** 4.0/5.0 stars **Reviewed by:** Pieter d. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2021 **What do you like best about Consolto?** I was looking for a solution to connect with my clients and customers over video and audio calls and was having a hard time finding something affordable and straightforward to use. Consolto makes it easy for my customers to reach out to me and helps them scheduling calls with me. I used it straight away with a customer, and it was great because the video call quality was fantastic. It has a friendly UI, making it easy to get started, and it's affordable. It's a no-brainer to get this. **What do you dislike about Consolto?** I would love more options to style the widget. It is quite bare-bones at this point. **What problems is Consolto solving and how is that benefiting you?** It is an easier way to get in touch with returning customers than other channels. Saves me a lot of time planning meetings. ### 6. One Click Seamless Communication in your B2C business. **Rating:** 4.0/5.0 stars **Reviewed by:** Ankan M. | Lead Software Development Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 28, 2021 **What do you like best about Consolto?** The process of setting up/integrating the whole platform with the website or even a web page is tremendously straight forward and the documentation and video guides are just awesome! The combination of communication channels and features is very useful. I was able to install very quickly and test new products much faster. And I like that agents can manage their own accounts. Its rich and versatile features. And, the out-of-this-world responsiveness of the developer in supporting it. The Payment model is superbly flexible and gives the user the flexibility to arrange as per the requirement. **What do you dislike about Consolto?** The analytics dashboard can be much more enhanced to see the user time activities, but the existing dashboard is more than ok to start with. The Dashboard is not expandable to use with other services which is currently a drawback and are something worth including in the coming roadmap of the product. It would be great to have mobile and desktop apps that would allow you to monitor and use consolto communication channels. **What problems is Consolto solving and how is that benefiting you?** Communication, Business to Customer interaction, Reduced interaction time. Consolto comes with scheduling tools to help you keep track of your appointments and consultation schedules, ensuring you don’t miss any opportunity. The applications are massive and you can configure the software to work for you and your business, not the other way around. Payment integrations makes payment processing a breeze for you and your clients. ### 7. All-in-one video meeting solution **Rating:** 3.5/5.0 stars **Reviewed by:** Huy T. | Product Manager and Data Analytics, Senior Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** July 21, 2021 **What do you like best about Consolto?** Consolto is the best solution for online meetings and online classes. With Consolto you can host unlimited online meetings, classes or presentations, all in HD. **What do you dislike about Consolto?** The first time I use it, it's pretty complicated. The team needs to implement the onboarding process to reduce the learning curve to help new users understand the system quickly. **What problems is Consolto solving and how is that benefiting you?** Chatting and supporting customers take a lot of time and back-and-forth. With Consolto, it helps me to make the most of everyone's time, use easy video chat and well-organized client data. ### 8. It works! I couldn't get 11sight working. **Rating:** 4.0/5.0 stars **Reviewed by:** Eric L. | M, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2021 **What do you like best about Consolto?** I love that all the communication is tracked in the same stream. **What do you dislike about Consolto?** It isn't polished yet, and that's okay - I trust the devs to keep it going. They're a small team, but seem dedicated to helping it keep growing. **What problems is Consolto solving and how is that benefiting you?** Giving people direct access to me on my website. Ultimately I hope to use it for a non-profit to help people access support when they need it. ### 9. Great Video Chat app **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 07, 2021 **What do you like best about Consolto?** I like the best that Consolto is such a versatile video app that is easy to install on my WordPress website. **What do you dislike about Consolto?** The high pricing for more team members makes me wonder if I should upgrade my video sales team or not. **What problems is Consolto solving and how is that benefiting you?** More chat interactions on our website. Direct video communications from one platform. ### 10. This is the best software for Audio/ Video conferencing , support and sales. **Rating:** 4.0/5.0 stars **Reviewed by:** Muhammad U. | Database Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2021 **What do you like best about Consolto?** The best thing is that they provide private , proactive and real time chat. It enables two way Audio and video. They also provide presentation streaming and offline form. **What do you dislike about Consolto?** The problen i faced was that i didn't want to have one room that could be joined by other clients seeking video communications. At this time the dashboard is only limited to the consolate website. **What problems is Consolto solving and how is that benefiting you?** I saved my money using this app. I have solved my problems with the help of their customer services. ## Consolto Discussions - [What is Consolto used for?](https://www.g2.com/discussions/what-is-consolto-used-for) - [No question on this as this is very much perfect and i like this very much](https://www.g2.com/discussions/50637-no-question-on-this-as-this-is-very-much-perfect-and-i-like-this-very-much) - 1 upvote - [View Consolto pricing details and edition comparison](https://www.g2.com/products/consolto/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+00%3A00%3A33+-0500&secure%5Bsession_id%5D=5803e955-870b-4b66-8525-59e8e14058bf&secure%5Btoken%5D=9d70cb33a2d25c1316e71eb041b100de4b6ce909549a252c358364818e4f8bd5&format=llm_user) ## Consolto Integrations - [Brizy Cloud](https://www.g2.com/products/brizy-cloud/reviews) ## Consolto Features **Additional Functionality** - Third-Party Integrations - To-Do List - @mentions - Single Sign On - File Management - Activity Dashboard - Drag & Drop - Alerts/Notifications - Prioritization - Access Controls/Permissions - Screen Sharing - Content Management - Brainstorming - AI Copilot - File Transfer - Calendar Management - Status Tracking - Real-Time Notifications - Version Control - Task Management - Activity Tracking - Real Time Editing - Communication Management - Chat/Messaging - Tagging - Generative AI - Assignment Management - Task Scheduling - Project Management - Collaboration Tools - Workflow Management - Secure Data Storage - File Sharing - Document Storage - Task Progress Tracking - Discussions/Forums - Commenting/Notes - Reporting & Statistics - Contact Management - Video Conferencing - Progress Tracking - Mobile Access - API - Document Management - Customizable Branding **Communication** - Status Updates - Instant Messaging - Activity Feed - Notifications - Comments and Voting - Discussions - User Directory - Online Status of Coworkers **Presenter Tools** - Live Preview - Notifications Blocker - Remote Control - Switch Presenter **Collaboration Tools** - Screen Sharing - Real-Time Chat - File Sharing - Private Chat - Real-Time Chat **Integrations** - MS Teams Integration - Email Integration - Zoom Integration - Google Meet Integration - Salesforce Integration - Third-Party Integrations **Generative AI** - AI Text Generation - AI Text Summarization - AI Text-to-Speech - Generative AI **Content Management** - File Sharing - Document Collaboration - Version Control - Tagging - Knowledge Base - Surveys **Communication** - Pop-up Chat - Notifications - Targeted Emails - In-App Messaging - Real-Time Notifications - Real-time Consumer-facing Chat **Conferencing Options** - Group Live Chat - Audio Conferencing - Video Conferencing - Video Streaming - Two-Way Audio & Video - Conferencing **Meeting Coordination** - Scheduling - Video Call Recording - One-Click Join - Video Streaming - On-Demand Recording - Call Recording - Call Recording - Event Scheduling **Branding & Customizatio** - Custom Booking Page - Personalized Links - Personalized Web Embed - Online Booking - Room Booking **Productivity Tools** - Task Management - Calendar - Search - Mobile - Multi-Language Support - Calendar Management - Document Management - Project Management - Content Management - Workflow Management - Email Management - Contact Management - File Management - Meeting Management ** Internal Use** - Customization - Conversation Archiving - Lead Development - Knowledge Base - Team Inbox - Customer Profiles **Application Tools** - Password Protection - Video Call Recording - In-Browser Application - Screen Recording - On-Demand Recording **Software Type** - Mobile - Browser Application - Desktop Application **Automatic Rules & Configurations** - Set Working Hours - Automatic Updates - Buffer Times - Real-Time Updates **Additional Functionality** - Real-Time Analytics - Email Management - API - Single Sign On - Search/Filter - Collaboration Tools - Third-Party Integrations - Activity Dashboard - Canned Responses - Surveys & Feedback - Reporting/Analytics - Transfers/Routing - Geotargeting - Interaction Tracking - CRM - Transcripts/Chat History - Document Storage - Screen Sharing - Contact Management - Autoresponders - Multi-Channel Communication - Mobile Access - AI Copilot - Offline Form - Real-Time Monitoring - Support Ticket Management - File Sharing **Administration** - Moderation - User, Role, and Access Management - Performance and Reliability **Agentic AI - Video Conferencing** - Autonomous Task Execution - Proactive Assistance - Decision Making **Agentic AI - Screen Sharing** - Decision Making **Agentic AI - Business Scheduling** - Autonomous Task Execution - Multi-step Planning **Additional Functionality** - Video Support - AI/Machine Learning - Attendance Management - Collaboration Tools - Single Sign On - Registration Management - Email Management - Calendar Management - Transcripts/Chat History - Activity Dashboard - Data Security - Document Storage - Document Management - Alerts/Notifications - Customizable Branding - Two-Way Audio & Video - Drag & Drop - Conferencing - Breakout Rooms - Third-Party Integrations - API - Generative AI - Chat/Messaging - Whiteboard - Reminders - Reporting & Statistics - Meeting Management - Brainstorming - Presentation Streaming - Surveys & Feedback - Mobile Access - Video Conferencing - User Management - AI Copilot - SSL Security - File Transfer - Email Reminders - Remote Access/Control - Content Management - Microsoft Outlook Integration - CRM - Auto Framing - On-Demand Webcasting - Automatic Transcription - Two Way Audio & Video - User Profiles - Video Management - Polls/Voting - Event Management - Brand Management - HD Audio/Video - Presentation Tools - Communication Management - Host Controls **Additional Functionality** - Document Storage - Chat/Messaging - File Transfer - Third-Party Integrations - Presentation Streaming - On-Demand Webcasting - Screen Capture - Calendar Management - Multi-Participant Screen Sharing - Mobile Access - Brainstorming - Role-Based Permissions - API - Calendar Sync - Surveys & Feedback - Customizable Branding - Email Reminders - Desktop/Browser Sharing - Email Management - Meeting Management - Collaboration Tools - Screen Mirroring - Annotations - Generative AI - Whiteboard - Targeted/Locked Screen Sharing - Activity Dashboard - AI Copilot - Reporting & Statistics - File Management - Mobile Screen Sharing - Video Management - User Management - Real Time Screen Sharing - CRM - Presenter Control Management - Drag & Drop - Microsoft Outlook Integration - SSL Security - Video Support - Scheduling - Access Controls/Permissions - Availability Indicator - @mentions - Commenting/Notes - Reminders - Progress Tracking - Single Sign On - Discussions/Forums - Data Import/Export - Audio Calls - Search/Filter **Additional Functionality** - API - @mentions - Commenting/Notes - Reminders - Customizable Branding - Collaboration Tools - Surveys & Feedback - Progress Tracking - Single Sign On - Discussions/Forums - Activity Dashboard - AI Copilot - Data Import/Export - Third-Party Integrations - Reporting & Statistics - Audio Calls - Search/Filter - Calendar Sync - Drag & Drop - Generative AI **Additional Functionality** - Task Scheduling - Customizable Branding - Customizable Fields - Reminders - Shift Swapping - Automated Scheduling - Drag & Drop - Mobile Access - Real-time Scheduling - Multi-Location - Personalization and Recommendation - Access Controls/Permissions - Resource Scheduling - Activity Tracking - Timesheet Management - Availability Management - API - Absence Management - Self Service Portal - Generative AI - Calendar Management - Real-Time Notifications - Class Scheduling - Employee Scheduling - Facility Scheduling - Booking Management - User Management - Employee Management - Alerts/Notifications - Reporting & Statistics - Group Scheduling - Customer Database - Appointment Scheduling - Time Zone Tracking - AI Copilot - Calendar Sync ## Top Consolto Alternatives - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) - 4.5/5.0 (53,565 reviews) - [Front](https://www.g2.com/products/front/reviews) - 4.7/5.0 (2,451 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (4,072 reviews)