# Console Reviews
**Vendor:** Console.com  
**Category:** [AI IT Agents Software](https://www.g2.com/categories/ai-it-agents)  
**Average Rating:** 4.8/5.0  
**Total Reviews:** 16
## About Console
Console is the AI-powered IT automation platform that helps companies automate 50%+ of internal support requests before they ever reach a human. It connects to tools like your identity provider, ticketing system, HRIS, and finance stack so it can complete repeatable work automatically and escalate edge cases to humans.






- [View Console pricing details and edition comparison](https://www.g2.com/products/console-com-console/reviews?page=2&section=pricing&secure%5Bexpires_at%5D=2026-05-15+01%3A20%3A52+-0500&secure%5Bsession_id%5D=f2514f94-2bc5-49da-97ce-294cd75bbe88&secure%5Btoken%5D=169e543e2908e7963248e46ab0ca0658f0d154e2eeb6e6a71e3a8b38d9a6d463&format=llm_user)
## Console Integrations
  - [Addigy](https://www.g2.com/products/addigy/reviews)
  - [Agentforce 360 Platform (formerly Salesforce Platform)](https://www.g2.com/products/agentforce-360-platform-formerly-salesforce-platform/reviews)
  - [Google Workspace](https://www.g2.com/products/google-workspace/reviews)
  - [Greenhouse](https://www.g2.com/products/greenhouse/reviews)
  - [HiBob HRIS](https://www.g2.com/products/hibob-hris/reviews)
  - [Jamf](https://www.g2.com/products/jamf/reviews)
  - [Jira](https://www.g2.com/products/jira/reviews)
  - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews)
  - [Notion](https://www.g2.com/products/notion/reviews)
  - [Okta](https://www.g2.com/products/okta/reviews)
  - [Slack](https://www.g2.com/products/slack/reviews)

## Console Features
**Automation - AI IT Agents**
- Document Processing
- Feedback Collection

**Autonomy - AI IT Agents**
- Adaptive Responses
- Task Execution
- Independent Decision Making
- Problem Solving

**IT Ticket Management - AI IT Agents**
- Ticket Status Updates
- SLA Monitoring
- Ticket Categorization
- Ticket Assignment
- Automated Ticket Creation

**Agentic AI - AI Agents**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**IT Support Automation - AI IT Agents**
- Knowledge Base Utilization
- Workflow Automation
- Real-Time Troubleshooting
- User Self-Service Assistance
- Proactive Issue Detection

## Top Console Alternatives
  - [Atera](https://www.g2.com/products/atera/reviews) - 4.6/5.0 (1,105 reviews)
  - [Guru](https://www.g2.com/products/guru/reviews) - 4.7/5.0 (2,254 reviews)
  - [Hiver](https://www.g2.com/products/hiver/reviews) - 4.6/5.0 (1,251 reviews)