Natalie K.
NK
Natalie K.
Customer Success Manager
Enterprise (> 1000 emp.)
"Effortless Demos and Customization"
5/5
What do you like best about Consensus?

I really like the ease of use that Consensus provides. The good user interface makes it simple for both myself and my customers to create and view demos. The customization options are a big plus, as they allow me to tailor my demo recordings to the individuals I am sending them to. It's also easy for my Consensus admin to create new videos and manage the library based on my requests. These aspects of Consensus make it an effective tool for qualified opportunities and finding new people to strengthen my deals. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

Nothing. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Easy Video Customization, Streamlined Communication"
4/5
What do you like best about Consensus?

I like Consensus for its ability to customize the videos that I am currently creating or just use videos that have been created in the past. The videos can easily be included inside my email outreach, making it simple to communicate with others. I also appreciate the snap function, which streamlines the process. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

When I am sending emails to a large group of customers, I typically have to put everybody's first, last name, and their email address as the recipient. So I typically address an email with the Consensus video to one person and then blind carbon copy the rest. Ideally, making it easier to send as the 'to'. Being able to just copy and paste the user's email address would be the easiest. I don't see that it's important to have a first and last name for a user when I don't always know that. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Effortless Video Integration with Room for UI Improvement"
4/5
What do you like best about Consensus?

I really appreciate that Consensus saves a ton of time for me by allowing me to quickly send out videos instead of having to manually record each one for a customer. With the MCP connector, I'm able to automatically pull together videos, and our team can manage these videos and put together high-quality content consistently. The MCP connector in particular helps streamline the process, allowing us to maintain the same messaging across our content. The time savings on my end is the greatest benefit. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

Some of the UI on the website is difficult. Building a demo board and selecting the right videos is a bit difficult. Using an MCP connection with an AI tool is a bit of a workaround. But, yeah, just the web app UI and process could be simpler. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Small-Business (50 or fewer emp.)
"Easy Follow-Ups with Room for UI Improvement"
4/5
What do you like best about Consensus?

I think Consensus is pretty straight forward. It allows us to very quickly generate the follow-up that we need with prospects and even existing customers when they first see the platform. The initial setup was pretty straightforward, and the adoption has been great once the whole team was on board. We had some great help from Nate at Consensus to get up and running. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

I think it could be a little bit easier UI-wise to navigate. Having to jump around between different menus and tabs with odd naming conventions just isn't as friendly or easy to figure out. It's more about the layout of where things are. For example, calling something a 'demo board' isn't really a thing that people usually say or talk about, and it makes it harder for people to use. Review collected by and hosted on G2.com.

AH
Angel H.
Senior Solutions Consultant
Mid-Market (51-1000 emp.)
"Game-Changer for Personalized Presales Demos"
4.5/5
What do you like best about Consensus?

Being able to package multiple video modules into one cohesive demo experience has been a game-changer for our presales workflow. It lets us deliver a high level of personalization without the extra overhead of custom-editing each individual file. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

The permissions hierarchy can get a bit complex. Since you can set permissions at the user, folder, and demo levels at the same time, it’s easy to occasionally get tangled up and run into access issues. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Streamlined Onboarding and Engaging Training Tools"
4.5/5
What do you like best about Consensus?

I like that I'm able to send easy training materials and demo materials to customers and track their engagement to see if they're actually using it. The initial setup was pretty easy, and the Consensus user interface was quite easy to use. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

I think that the general user interface surrounding sending things through either the snap extension or via the demo boards could be a little bit better. Currently, you do have to add users one by one if you're doing it manually or via the snap extension, it might not catch their last name, requiring you to fill out things manually as well. So I think there's just some UI things that can be updated as well as better organization of the demo library for ease of finding materials Review collected by and hosted on G2.com.

Arti S.
AS
Arti S.
Solutions Engineer
Enterprise (> 1000 emp.)
"Efficient Demo Customization, Easy Setup, Needs Better Reporting"
4.5/5
What do you like best about Consensus?

I love that Consensus is really easy to use. It's highly customizable for prospects, which is fantastic. Plus, we have the ability to use different demo styles. The team provided great training, and Scott from Consensus was really good with the setup process, making everything run smoothly. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

I think the reporting can be better. There is built in reporting, but it's not as concise. So we have to use an integration with Salesforce to get the reporting that we're looking for. I also wish when you want to share a link, it wasn't so difficult. I wish there was the ability to just select the video and click share link. It's a little convoluted to find that link. And I also wish we brought back branch style videos. Review collected by and hosted on G2.com.

Viktoriya W.
VW
Viktoriya W.
Sales Executive - TX & OK
Enterprise (> 1000 emp.)
"Effortless Setup, Time-Saving Innovation"
5/5
What do you like best about Consensus?

I use Consensus to send quick video demos of our different modules and services. It saves a ton of time for me and for the prospect. It's super quick to set up and send to the prospect. All you need is to select the videos you want to send. I like to use the videos from my favorites section and enter basic information on the prospect, and the video is ready to be shared. It takes just a few minutes to set this up. The initial setup was super easy. Once I looked through the library of what was available, I just set my favorites as 'favorite,' and then it's super easy to send. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

It would be great to have some built-in AI features that would help create a custom introduction without having to record a video yourself. Kind of like if it could build an avatar of you and customize an intro video based on your prompts. Review collected by and hosted on G2.com.

Marcel Dündar .
M
Marcel Dündar .
Regional Sales Director - Multi-Entity-Reporting
Enterprise (> 1000 emp.)
"Easy Demo Boards That Simplify Client Overviews"
4.5/5
What do you like best about Consensus?

I like the setup of the demo boards; it’s an easy way to give clients or prospects an overview of our platform, and it makes my life a lot easier. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

I don’t have anything to criticise yet, since I’m using it for the first time right now. I think with a bit more time and practice I could answer that question better, but for now there’s nothing I dislike. Review collected by and hosted on G2.com.

GS
Gareth S.
Sales enablement manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Consensus demolytics show us exactly what buyers care about, no more guessing."
4.5/5
What do you like best about Consensus?

Consensus is bright with its auto personalized demo. It also allows me to produce custom video experiences to prospects on the fly, hours spent recording custom demos will be saved. I also enjoy the deep analytics. I can see which features are being clicked on and which ones are viewed in detail which allows me to formulate follow-up conversations so well. This understanding is a gold rush in our sales process and every interaction is more precise and efficient. A game changer in the game of qualifying leads. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

My main quibble with Consensus is the initial setup phase. The initial investment of time is high to upload all our product narratives and videos and properly map them. In addition, integrations are typically good, but a number of niche CRM connections are incomplete yet, which necessitates some manual workarounds. It is not a deal killer, but it increases the complexity in the implementation process. Review collected by and hosted on G2.com.