Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Great Prospect Engagement Insights with View and Watch-Time Tracking"
4/5
What do you like best about Consensus?

Most helpful for me is the fact that you can track the views. When I do outbound prospecting, it is very important for me to see how my prospects are engaging with the material I sent them. Especially features like viewing time is giving good insights in how serious they take the information that I'm sending Review collected by and hosted on G2.com.

What do you dislike about Consensus?

A downside for me is that you can only track the prospects by sending individual demo's to the different leads from different companies. I would like an option where I can send a demo to all my different prospects, where it will add the name, position, and company name automatically while sending the email, with AI features automating this. This would save me a lot of time Review collected by and hosted on G2.com.

MC
Matilda C.
Product marketing manager
Computer Software
Small-Business (50 or fewer emp.)
"Consensus’s demolytics tells us exactly what interests each prospect, making follow-ups targeted."
4/5
What do you like best about Consensus?

I do like Consensus due to the features of intelligent demo automation. The platform will enable us to swiftly customize demo material to each prospect specifically on their interests, which will go a long way in increased engagement. As an example, when a prospect is interested in security, Consensus automatically brings into focus those features that are relevant, and the experience becomes highly relevant. Its buyer intelligence feature is also very useful, and it reveals to us precisely what content appealed to various parties the most. This knowledge can be invaluable in making targeted follow-ups as well as buyer intent. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

The first configuration can be somewhat confusing, particularly when developing very complex demo flows. It definitely requires a specific learning time to learn all the customization options initially. Moreover, integration with some of our older, less commonly used marketing automation tools has not always been a smooth process, and at times, it has required one or two manual workarounds. It would be desirable to have a more intuitive first onboarding to get at the advanced features. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Engaging Demos with Powerful Analytics"
4/5
What do you like best about Consensus?

I like that Consensus is easy to use. When I share a demo board, I can see who's viewed it, how long they viewed it, and which videos they watched more of. The analytics behind it is really great. I think it's also user-friendly for the prospect or the customer that I'm sending information to. I like that there are a lot of options as far as different videos I can send, and it allows me to configure a demo board specific to my needs. The initial setup was very easy and very self-explanatory. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

When I create a demo board, I wish it was more integrated with HubSpot, so I could pull the information automatically instead of having to manually type everything in. It would make organization a lot easier. Also, I always forget when naming the demo board if I'm supposed to be putting my organization or their organization. It would be clearer if it said something like the organization you're selling to. I always feel like I put the wrong information in that area when creating a demo board, so I wish it was a little bit more automated and straightforward. Review collected by and hosted on G2.com.

Keaton R.
KR
Keaton R.
Enterprise (> 1000 emp.)
"Effortless Demo Sharing with High Client Satisfaction"
5/5
What do you like best about Consensus?

I like using Consensus because it allows me to leave behind prerecorded and recorded demos so that our clients can continuously go back and review the software as they need in their review process. It's highly utilized and appreciated by the clients. It's really easy to use, and my clients appreciate that it's easy for them to access, compared to other forms of recordings which are generally harder to send or access. Everybody can access Consensus without issues. My presales and marketing team has created prerecorded videos that I can easily select and share with the client, and it only takes about three minutes. Setting up was straightforward—just using my Okta login or single sign-on allowed me to access and use it from day one. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

I have not found anything about consensus that hasn't been easy to use! Review collected by and hosted on G2.com.

MH
mamie h.
"Seamless Video Sharing, Needs Better Organization"
5/5
What do you like best about Consensus?

I like how easy it is to send demonstrations with Consensus. It makes sending videos to multiple people at the same or different organizations really simple and streamlines the service for me. I also find the initial setup of Consensus very easy, which is a big plus. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

I find the organization for the types of videos I'm looking for a bit lacking. Sometimes it takes me a long time to find the video that I'm looking for, which can be frustrating. Review collected by and hosted on G2.com.

Canyon R.
CR
Canyon R.
Account Executive
Mid-Market (51-1000 emp.)
"Easy, Quick Demo Sharing That Delivers Value Fast"
5/5
What do you like best about Consensus?

It’s really easy to send prospects solid demos of the platform whenever they ask. It’s quick to share and helps provide value right away. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

Nothing to dislike that is Consensus' fault. I wish my company had more demo videos for me to share! Review collected by and hosted on G2.com.

AC
Anshul C.
Business Analyst
Mid-Market (51-1000 emp.)
"Best-in-Class Tracking and Helpful Email Drafting"
4.5/5
What do you like best about Consensus?

I think the tracking is probably my favorite part. I love being able to tell who has looked at something, how long they spent looking at it (even to the point where they may have gotten distracted), and where they left off. The digital sales rooms are underutilized. When i am trying to reach out to someone, i could be writing an email from scratch, which would be awkward, or consensus will write the initial email for me and allow me to add any additional customization. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

You know what you are looking for and sometimes the search function won’t find it. Search function will work well until it stops working and then you will find items that aren’t even remotely related. Organizing the content is also on you. If your organization does not consistently tag their items, the items will become disorganized quickly. There seems to be a small delay when uploading new items that takes a couple of minutes for them to sync. It may seem like a small issue but it’s something you will remember. Review collected by and hosted on G2.com.

MP
Mariusz P.
Account executive specialist
Sporting Goods
Small-Business (50 or fewer emp.)
"I think it makes client presentations clearer and more structured"
3.5/5
What do you like best about Consensus?

I like the fact that it has made my product demos to the prospective clients better. I also do not need to do the same walkthroughs, something that conserves energy on hectic days. It provides a powerful range of functions to alter demo content and comprehend the way prospects explore it. This has enabled me to make my work more organized and be able to track various opportunities in a more organized manner. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

Consensus is not so good in relation to development of demo materials. Although it has numerous features, it can take time to prepare everything. This translates into working on preparation more than on actual sales discussions in my day to day work. It is more evident when I have several leads to attend and thus it slows down my overall speed. Review collected by and hosted on G2.com.

Kaitlyn M.
KM
Kaitlyn M.
Sales Executive
Mid-Market (51-1000 emp.)
"Seamless Presentations and Analytics, Perfect for Sales"
5/5
What do you like best about Consensus?

I find Consensus super easy to use. My clients can log in seamlessly to review the presentation, which makes it very user-friendly. I also like that it helps us get a good sense of whether an opportunity is real and if we should pursue it. The analytics feature is great for seeing what everyone is viewing and honing in on specific use cases. The tool also saves on time management and internal resources, as it prevents us from heavily relying on solution engineers' time. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

Honestly there is nothing I dislike at the moment! Pretty happy with the tool :) Review collected by and hosted on G2.com.

AC
Amelia C.
Senior Research Scientist
Mid-Market (51-1000 emp.)
"Magnificent Tool for Streamlining Scientific Evidence Collection"
4/5
What do you like best about Consensus?

The way it streamlines the collection of scientific evidence is magnificent. It makes it much easier to identify high-impact studies and cite them correctly, which is vital for our literature reviews. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

While the AI search is fast, the results can sometimes be a little too broad or general for highly technical queries. As a result, I still end up spending time refining my search terms to get what I’m looking for. Review collected by and hosted on G2.com.