ML
Marjorie L.
Staffing and Business Development Manager
Mid-Market (51-1000 emp.)
"Massive Time-Saver for Research: Clear AI Summaries Across Multiple Studies"
5/5
What do you like best about Consensus?

My favorite part of research (besides saving me time) is that instead of searching through 12 tabs on google and reading abstracts for an hour – i can just ask my question, it will pull up relevant papers and tell me what most research indicates. It’s very loud here today, and i’m managing to complete much more research than i usually am able to in a single afternoon. I come back to the AI summary of all of the many studies on a subject, which isn’t just one study concluding anything – it’s “here is what x number of studies indicate” – “where do they agree”. It makes it extremely easy to create a readout or brief of the results i’ve obtained as well as eliminating the need for scheduling meetings to explain my findings. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

I hit a wall with my free account quickly and it really takes away from being able to continue researching. When you’re actively looking for quality research that answers your question – some of the studies pulled up by research may not answer your question directly, therefore requiring additional verification. A small pet peeve of mine is that i wish there was an easier way to organize/search/save my searches into folders so i can see what i’ve researched before. Review collected by and hosted on G2.com.

Verified User
G
Verified User
Mid-Market (51-1000 emp.)
"Versatile Tool for Content Creation and Delivery"
4/5
What do you like best about Consensus?

I like Consensus for its ease of use and the ability to put information in quickly, which serves as a great resource for both internal reps and customers looking for specific content. I also value the feature that lets me use different experiences as options, like creating a demo board that allows for certain journeys to be crafted and consumed, either all at once or one at a time. This has been helpful. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

I feel that Consensus could be more plug-and-play, allowing for content to be created quickly and tying it to specific folder locations. I think AI could help with this by making it easier to prompt and quickly get the necessary information out there. Initially setting up Consensus was challenging for me because it required going through several different tabs or sections instead of one consolidated section. This made the process a bit tedious and required more attention to detail to get it working perfectly. Review collected by and hosted on G2.com.

Elias T.
ET
Elias T.
Associate Account Executive
Enterprise (> 1000 emp.)
"Effortless Outreach with Powerful Video Demos"
5/5
What do you like best about Consensus?

I use Consensus for my day-to-day outreach in my B2B sales role and find it extremely useful for sending potential prospects informational videos on our products. This gives them more insight into what we're offering before a demo. I like how it frees up my time on outreach; instead of chasing down prospects with follow-up calls, I can send a quick email with a Consensus video about the products or features we've previously discussed. It's great to be able to send catered demos and receive notifications whenever someone views or shares the email or video. This feature is incredibly powerful and helpful in getting the sale across the finish line. Also, setting it up was very simple. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

I think the only improvements could come from our organization, and by that I mean, they need to create more content around our products for us to share with prospects. Our library around our AI products still seems to be limited and dated. Review collected by and hosted on G2.com.

RS
Ryan S.
Corporate Account Manager | Sage Intacct
Mid-Market (51-1000 emp.)
"Effortless Demos with Customization Flexibility"
5/5
What do you like best about Consensus?

I use Consensus as an Account Manager to send demo videos to customers who are interested in exploring new modules. Consensus solves the problem of having to schedule a demo for every module, even if we're not sure it's a great fit. I like that it has an easy user interface, is pretty fast, and offers lots of options for customization. The interface is easy to navigate, which makes it simple to locate what I need. There are many different options in terms of formatting the demos, which allows me to tailor them by audience, messaging, and flow to create a relevant and personalized experience. The initial setup of Consensus was very easy. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

Sometimes the library can be hard to navigate, and some AI recommendations on which demo I'm looking for would help. Review collected by and hosted on G2.com.

Brandon D.
BD
Brandon D.
Sales Executive
Marketing and Advertising
Enterprise (> 1000 emp.)
"Tailored Demos, Effortless Setup"
4.5/5
What do you like best about Consensus?

I like that Consensus can be tailored to the customer's needs and that it can be short and direct, which is what everybody wants today—direct information based on what they're looking for. I also appreciate how customers can choose exactly what information they want to see instead of skipping through a long-hour demo. It's easy for them to focus on what they want. The setup was extremely easy for me; I just jumped right in and started using it. Plus, the ability for customers to drill down into what they care about is nice because I can provide a larger range of information. It's helpful that when the video gets shared with others, they can focus on what's important to them. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

One thing I would like to improve is when I'm sending out those demos. If I know what the customer wants to see, I'd like to make those selections myself, instead of sending it to the customer and having them make the selections. When I know what's happening, I want to be able to pick those things when I'm building that demo presentation. Review collected by and hosted on G2.com.

Reagan W.
RW
Reagan W.
Mid-Market (51-1000 emp.)
"Efficient and User-Friendly, Tackles Language Barriers"
5/5
What do you like best about Consensus?

I like Consensus because it's easy to use and I can track when prospects are looking at it, giving me a good idea of who's engaged. I also appreciate that I can choose topics within a demo board that I'm interested in, which makes the process very fast and efficient. It's easy to understand and is even easier to use than Loom. The setup was very simple, and although it takes a little time to understand how to add multiple videos to a demo board, once I learned, it was easy to repeat. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

I don't love that you have to tie it to an open opportunity. I think that might be something that my organization requires, but it would be cool to be able to send out videos en masse as well. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Enterprise (> 1000 emp.)
"Great demo collateral insights, but previewing content before sending is too click-heavy"
3/5
What do you like best about Consensus?

A repository of demo collateral to share with the right customer at the right time, and understand who is actually engaging with our collateral instead of relying on assumptions. It also allows us to keep up to speed on the latest from the product and SE team and be that voice of customer for our specific opportunity. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

I find actually previewing the demo content prior to sending to be cumbersome. Instead of a "sender user experience" it almost forces you into the receiver experience where you have to make too many clicks to simply preview content to see if it's actually appropriate. I've found more intuitive interface with Highspot. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Verified User in Accounting
Enterprise (> 1000 emp.)
"Consensus Delivers Highly Customized Demos That Accelerate the Sales Cycle"
5/5
What do you like best about Consensus?

I've had a great experience using Consensus in my role as an Account Manager. It allows me to provide highly customized product demos that align with each prospect's specific needs and pain points, making every interaction more relevant and valuable.

One of the biggest benefits is how much it accelerates the sales cycle. Instead of coordinating multiple live demo sessions, I can send tailored demos that prospects can watch whenever it's convenient for them. This gives them the flexibility to explore the product at their own pace while still receiving a detailed, personalized experience Review collected by and hosted on G2.com.

What do you dislike about Consensus?

Initial setup takes time. Creating a library of personalized demos requires an upfront investment in planning, recording, and organizing content.

Content maintenance. Whenever your product UI or features change, demos need to be updated to stay accurate. The platform delivers the most value when your team has a consistent process for creating and maintaining demo content. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Mid-Market (51-1000 emp.)
"Makes Sharing Timely Demos Easy and Boosts More Productive Customer Conversations"
5/5
What do you like best about Consensus?

Consensus makes it really easy to share relevant demos with my customers or prospects at the right time. It also helps me educate customers and get them excited about what’s coming up before our call, so our conversations are more productive and fruitful. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

Sometimes it’s frustrating to attach demo videos to an account. It’s also difficult to send general demo videos, as opposed to using Loom. On top of that, the UI was updated with no communication to users, which was very frustrating. Review collected by and hosted on G2.com.

Kurt P.
KP
Kurt P.
Enterprise (> 1000 emp.)
"Saves Time with Tailored Demos"
5/5
What do you like best about Consensus?

I use Consensus to engage existing clients and prospects with tailored mini demos for their review. It's been a very effective way to communicate and engage with those who don't have time to read a bunch of emails. I love that I can send mini demo snippets for clients and prospects to review and share with their teammates. These snippets, especially when they are 3-4 minutes long, have been the most effective. It's a great way to send tailored 'use cases' to prospects and clients that would be interested, and it significantly saves time. Michaela Alba did a great job teaching us how to get started with the platform, making the initial setup fairly simple. Review collected by and hosted on G2.com.

What do you dislike about Consensus?

I find the home page fairly cluttered. Sometimes it takes me some time to find what I'm looking for in a particular use case. I think the UX would be greatly improved if we had a library by vertical on the top of the page that we could easily find and drill down to. Review collected by and hosted on G2.com.