MS

Melissa S.

Small-Business (50 or fewer emp.)

7/2/2020

"Connex makes getting orders into Quickbooks SO EASY!"

5/5

What do you like best about Connex?

We love that the connection is reliable and our orders transfer from BigCommerce into Quickbooks with ease. We also like that Connex customer service responds quickly to any needs that we we have, which, are very limited thanks to their great system. Review collected by and hosted on G2.com.

What do you dislike about Connex?

I can't think of anything at this time. Connex continues to improve their UI and the overall process in general. Review collected by and hosted on G2.com.

Recommendations to others considering Connex:

I highly recommend Connex for transferring sales orders from Big Commerce into Quickbooks. The reliability has eased so much angst for our staff who previously never knew what to expet when it came time each week to do the manual order sync. I appreciate connex working to improve their system and stay relevant and working properly. Review collected by and hosted on G2.com.

What problems is Connex solving and how is that benefiting you?

It is very easy for our staff to send order data into Quickbooks to ensure we are keeping up with the accounting portion of orders that need to be invoices or that are already paid. Review collected by and hosted on G2.com.

CG

Carlos G.

Owner

Small-Business (50 or fewer emp.)

6/30/2020

"Finally something that works with Infusionsoft and QuickBooks."

5/5

What do you like best about Connex?

I really like how the software works seamlessly. Really don’t have to do much at all. Review collected by and hosted on G2.com.

What do you dislike about Connex?

So far I and my team have not found anything we dislike. We struggled for a few years to find a solution that works and is reliable. So we are happy. Review collected by and hosted on G2.com.

Recommendations to others considering Connex:

Definitely take up the free offer and try it before you buy it. If you use Infusionsoft and desktop version of QuickBooks I know it will work for you. Review collected by and hosted on G2.com.

What problems is Connex solving and how is that benefiting you?

Mainly we use the Connex Software to migrate our sales and accounting information from Infusionsoft over to our desktop version of QuickBooks. I know there are other solutions that will work with Quickbooks if we are using the cloud version, but we much prefer the desktop version of QuickBooks. So this software handles all of the transactions for us automatically. Review collected by and hosted on G2.com.

BR

Bryan R.

Business Owner

Small-Business (50 or fewer emp.)

6/19/2020

"Data solution with great service"

5/5

What do you like best about Connex?

Works with my systems, quick support help. Review collected by and hosted on G2.com.

What do you dislike about Connex?

This is something I wish I had found sooner. Review collected by and hosted on G2.com.

Recommendations to others considering Connex:

Connex has been one of the only pieces of software I could find to bridge my systems all together and it does it really well. Customer support is always quick with troubleshooting and problems get solved fast so I'm back to making sales. Highly recommend for any company trying to make Quickbooks Point of Sale talk to other systems. Review collected by and hosted on G2.com.

What problems is Connex solving and how is that benefiting you?

Connex has been one of the only pieces of software I could find to bridge my systems all together and it does it really well. Customer support is always quick with troubleshooting and problems get solved fast so I'm back to making sales. Highly recommend for any company trying to make Quickbooks Point of Sale talk to other systems. Review collected by and hosted on G2.com.

UC

Verified User in Consumer Goods

Small-Business (50 or fewer emp.)

7/2/2020

Business partner of the seller or seller's competitor, not included in G2 scores.

"Good support and help with setup."

4.5/5

What do you like best about Connex?

So helpful for setting up our Connex (we had to make 2 accounts and sync to 1 QB file) and the woman who helped us was very knowledgable and answered all our questions. Review collected by and hosted on G2.com.

What do you dislike about Connex?

Occasionally we get weird glitches with our Connex account that are unexplainable, so it's not necessarily a "set it and forget it" solution. Still saves us so much time though! Review collected by and hosted on G2.com.

UW

Verified User in Wholesale

Small-Business (50 or fewer emp.)

7/1/2020

"Great QuickBooks integration with great customer tech support"

5/5

What do you like best about Connex?

It is a great integration app that our company is able to connect and sync our BigCommerce web stores and ShipStation connections to our multi-user QuickBooks Desktop Enterprise application. They have a strong online knowledge base we can consult and if we are still having issues or need setup assistance, their customer tech support is available. We can adjust settings ourselves via a web portal or they can on their end.

Customer tech support has the option to schedule a call if we are experiencing an issue or a setup that can easily be fixed via phone and/or a remote session. Their staff is not only talented and knowledgable but patient. They do not just guess at solutions but research and consult their fellow staff member for guidance. Review collected by and hosted on G2.com.

What do you dislike about Connex?

Connex has settings that may be too complex for most people to handle on their own. We periodically would have issues of it not syncing or failing to sync during certain times of the day. However, it does not happen every day.

But at least their customer tech support is easy to reach if manual sync does not work. Review collected by and hosted on G2.com.

Recommendations to others considering Connex:

Purchase their onboarding for each connection you have. It is worth it and you have an expert with you every step of the way. Review collected by and hosted on G2.com.

What problems is Connex solving and how is that benefiting you?

Our company is able to connect and sync our BigCommerce web stores and ShipStation connections to our multi-user QuickBooks Desktop Enterprise application. This makes it much easier for our order processing team not to have to manually enter orders from those connections. Review collected by and hosted on G2.com.

FG

frank g.

Small-Business (50 or fewer emp.)

7/9/2020

"Best and easiest interface we have used"

5/5

What do you like best about Connex?

Customer Service. Whenever and issue a live person gets back to you within hours Review collected by and hosted on G2.com.

What do you dislike about Connex?

Nothing. Helped every step of setup and since then always been there. Review collected by and hosted on G2.com.

Recommendations to others considering Connex:

If you are looking for a seamless interface with all the utility to connect your Bill of matrials to e-comm and brick and mortar business this is the one to use. Review collected by and hosted on G2.com.

What problems is Connex solving and how is that benefiting you?

I needed an interface to link a Cost of Goods software for my brick and mortar business to QuickBooks that interfaced with my e-com business. Review collected by and hosted on G2.com.

CL

Christine L.

Small-Business (50 or fewer emp.)

7/7/2020

"Great Performance for our Company"

5/5

What do you like best about Connex?

What I like best is that it works. Very rarely is there an issue and when there is it is resolved quickly. Review collected by and hosted on G2.com.

What do you dislike about Connex?

Probably just my understanding of how it all works. That's my fault though for simply not having the time to investigate further. Review collected by and hosted on G2.com.

AC

Verified User in Consumer Goods

Small-Business (50 or fewer emp.)

7/9/2020

"Very helpful technology and company"

4.5/5

What do you like best about Connex?

Connex is incredibly helpful with setup, maintenance and support. They are very prompt at getting back to me, and their technology is very close to set-it-and-forget-it. Review collected by and hosted on G2.com.

What do you dislike about Connex?

I would like a little more guidance on what some of the error messages mean when I get the daily emails, but usually it's something harmless. Review collected by and hosted on G2.com.

Recommendations to others considering Connex:

Test it to see if it works for you. Review collected by and hosted on G2.com.

What problems is Connex solving and how is that benefiting you?

We use Connex to update Quickbooks Enterprise Edition with data from our Shopify store. Previously, we used to enter order data manually within Quickbooks, but now we have eliminated a huge amount of manual work through this automated capability. Review collected by and hosted on G2.com.

UA

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

7/2/2020

"Best software for Amazon batch Quickbooks Import"

5/5

What do you like best about Connex?

This software has solved our accounting nightmare trying to import and reconcile Amazon transactions. What used to take hours now takes minutes. Support is always available and they respond very quickly. Thank you Connex! Review collected by and hosted on G2.com.

What do you dislike about Connex?

Please add Walmart to your shopping cart integrations. Review collected by and hosted on G2.com.

AA

Verified User in Automotive

Small-Business (50 or fewer emp.)

6/30/2020

"Connex for Quickbooks! Lifesaver!"

5/5

What do you like best about Connex?

Connex for Quickbooks is great, it allows our Quickbooks Enterprise software to communicate with ShipStation and send tracking to our customers. Review collected by and hosted on G2.com.

What do you dislike about Connex?

The software works great, sometimes we have to manually refresh the Web Connector, but I think this is more of a Quickbooks issue than a Connex issue. Review collected by and hosted on G2.com.