DB
David B.
Small-Business (50 or fewer emp.)
"My relationship with RMM"
4.5/5
What do you like best about ConnectWise RMM?

Automation with Tasks and Monitors. Clean interface, not garbaged up. Review collected by and hosted on G2.com.

What do you dislike about ConnectWise RMM?

Not developed enough. User interface is not optimized for heavy users. Very poor training and documentation Review collected by and hosted on G2.com.

DB
Drew B.
M365 Practice Director
Small-Business (50 or fewer emp.)
"ConnectWise RMM Review"
2/5
What do you like best about ConnectWise RMM?

We used it when it was Continuum RMM, but it allowed us to manage our client endpoints from a single portal. Review collected by and hosted on G2.com.

What do you dislike about ConnectWise RMM?

It was expensive, difficult to set up, and support was not good at all. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Mid-Market (51-1000 emp.)
"Best effective and Powerful tool for our security need"
5/5
What do you like best about ConnectWise RMM?

This is delpoyed for our internal team and clinets as well and very semless reponse we are getting from team, features are multiple and our team and customer are using this daily. Review collected by and hosted on G2.com.

What do you dislike about ConnectWise RMM?

As far no issues as we have started this month with this tool. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
Small-Business (50 or fewer emp.)
"Great for the most part"
3.5/5
What do you like best about ConnectWise RMM?

The software is easy to use, and if you get disconnected after a reboot it connects back most of the time. Review collected by and hosted on G2.com.

What do you dislike about ConnectWise RMM?

The ticket system is awful. In short, it has way too many sections that aren't needed, and trying to add expenses is a pain. Review collected by and hosted on G2.com.

Verified User in Computer & Network Security
AC
Verified User in Computer & Network Security
Small-Business (50 or fewer emp.)
"Amazing tool"
5/5
What do you like best about ConnectWise RMM?

Good infrastructure very helpful to the business Review collected by and hosted on G2.com.

What do you dislike about ConnectWise RMM?

Nothing really stands out. No problem with the tool Review collected by and hosted on G2.com.

MS
Michael S.
Cyber Services Manager
Mid-Market (51-1000 emp.)
"Fantastic Product!"
5/5
What do you like best about ConnectWise RMM?

ConnectWise RMM has transformed our vulnerability management platform through automated Windows and third-party patches. Review collected by and hosted on G2.com.

What do you dislike about ConnectWise RMM?

I don't have anything I dislike about the product Review collected by and hosted on G2.com.

RB
Raj B.
Small-Business (50 or fewer emp.)
"One of best RMM tool"
5/5
What do you like best about ConnectWise RMM?

We use it on a regular basis, and both app-based and web-based applications are excellent and allow us to manage endpoints and servers easily. Review collected by and hosted on G2.com.

What do you dislike about ConnectWise RMM?

The tool can be slower at times to load and also has bugs more frequent, although they are fixed in the following updates. Review collected by and hosted on G2.com.

BS
Bill S.
Technologist
Small-Business (50 or fewer emp.)
"ConnectWise RMM Review (formerly Continuum)"
2.5/5
What do you like best about ConnectWise RMM?

It gave us the ability to protect our endpoints, run updates, and remediate certain hardware issues. Review collected by and hosted on G2.com.

What do you dislike about ConnectWise RMM?

When we used it, it was a bit clunky, support wasn't great, and it wasn't super easy to navigate. Review collected by and hosted on G2.com.

Silvana G.
SG
Silvana G.
Assistant Controller
Small-Business (50 or fewer emp.)
"ConnectWise dispatching software"
5/5
What do you like best about ConnectWise RMM?

I like the management of the ticketing system. It was very well done and easy to follow. Review collected by and hosted on G2.com.

What do you dislike about ConnectWise RMM?

The accounting module. It wasnot very helpful for me at that time. Review collected by and hosted on G2.com.

Maria Katherine C.
MC
Maria Katherine C.
Global Client Services Sales Support / Corporate Lead Generation Specialist
Mid-Market (51-1000 emp.)
"ConnectwiseRDP"
5/5
What do you like best about ConnectWise RMM?

Very interactive tool in remote accessing the pc Review collected by and hosted on G2.com.

What do you dislike about ConnectWise RMM?

none works fine and perfectly. Easy to manage Review collected by and hosted on G2.com.