Connectwise has worked tirelessly to build a robust solution offering not just endpoint management and monitoring but SOC services too. Utilizing all the tools in their wheel house builds a great set of one plain of glass services. Making managing and monitoring for your clients simple. Review collected by and hosted on G2.com.
Connectwise like Kaseya has felt some growing pains due to the speed at which they have aquired small companies. This shows when you call support. What use to be Continuum NOC and is now CW RMM can be a bit wonky. Them building more of a SOC out of it has also made it more complicated. It seems support personel are sometimes the last to know of changes happening to the APIs and code. Review collected by and hosted on G2.com.
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