--- title: ConnectSMART Reviews meta_title: 'ConnectSMART Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 23 reviews by the users' company size, role or industry to find out how ConnectSMART works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 23 scale: '5' date_modified: '2026-07-17' parent_category: name: Business Intelligence url: https://www.g2.com/categories/business-intelligence --- # ConnectSMART Reviews **Vendor:** ConnectSMART **Category:** [Data Visualization Tools](https://www.g2.com/categories/data-visualization-tools) **Average Rating:** 4.4/5.0 **Total Reviews:** 23 ## About ConnectSMART ConnectSMART is a business intelligence software solution designed to enhance productivity and provide comprehensive visualization of IT operations for companies. By integrating data from various sources, it enables organizations to make informed decisions and streamline their processes. Key Features and Functionality: - Data Integration: ConnectSMART allows users to sync and combine data from multiple sources, creating clear collections that ensure only necessary information is utilized, thereby maintaining data integrity and dashboard efficiency. - Data Modification Tools: The platform offers powerful tools such as aggregation, filtering, and virtual columns, enabling users to transform and customize data to meet specific reporting needs. - Advanced Filtering and Grouping: Users can apply standard and advanced filters, organize data based on business requirements, and visualize insights by grouping shared values across data points. - Customizable Dashboards: ConnectSMART provides a fully customizable dashboard builder with various templates and widgets, allowing for real-time performance indicators and data visualization tailored to individual business functions. Primary Value and Solutions Provided: ConnectSMART addresses the challenge of managing and interpreting vast amounts of data within IT operations. By offering a centralized platform for data integration, modification, and visualization, it empowers businesses to make data-driven decisions, improve operational efficiency, and gain a competitive edge in their industry. ## ConnectSMART Pros & Cons **What users like:** - Users love the **seamless integrations** of ConnectSMART, enhancing efficiency and streamlining daily tasks across systems. (5 reviews) - Users find ConnectSMART to be a **user-friendly platform** that streamlines tasks and enhances operational efficiency. (5 reviews) - Users appreciate the **ease of use** of ConnectSMART, simplifying complex tasks and unifying various technologies efficiently. (4 reviews) - Users love the **intuitive dashboard** of ConnectSMART, finding it easy to analyze marketing channels effectively. (2 reviews) - Users praise the **easy-to-use platform** and excellent UI of ConnectSMART for managing restaurant reservations and orders. (2 reviews) - Automation (1 reviews) - Users praise the **efficient customer support** of ConnectSMART, resolving queries quickly and enhancing overall experience. (1 reviews) - Customizability (1 reviews) - Customization (1 reviews) - Easy Integrations (1 reviews) **What users dislike:** - Users consider ConnectSMART **expensive** , particularly for smaller businesses needing only limited functionality without hefty package costs. (3 reviews) - Users find the **learning curve challenging** , making it frustrating for newcomers to effectively utilize ConnectSMART. (2 reviews) - Users express frustration with **limited customization options** for devices and settings in ConnectSMART, impacting user experience. (2 reviews) - Users find the **slow loading** of data updates in ConnectSMART frustrating, impacting their ability to make real-time decisions. (2 reviews) - Users express frustration with the **compatibility issues** of ConnectSMART, particularly with certain devices and settings. (1 reviews) - Delays (1 reviews) - Difficult Setup (1 reviews) - Users note the **high cost** of ConnectSMART, making it challenging for smaller businesses to adopt effectively. (1 reviews) - Interface Navigation (1 reviews) - Users find the **learning difficulty** with ConnectSMART challenging, requiring extensive training and adaptation time. (1 reviews) ## ConnectSMART Discussions - [What is ConnectSMART used for?](https://www.g2.com/discussions/what-is-connectsmart-used-for) - [View ConnectSMART pricing details and edition comparison](https://www.g2.com/products/connectsmart/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-20+07%3A56%3A39+-0500&secure%5Bsession_id%5D=2d126b07-addb-489c-bcc6-780129875d3a&secure%5Btoken%5D=eb0096ba66bf5db283b4a5e21d2006c103933d0bbb95b9fd3fe184b1e86ad960&format=llm_user) ## ConnectSMART Features **Reports** - Reports Interface - Steps to Answer - Graphs and Charts - Score Cards - Dashboards **Reports** - Reports Interface - Share Reports - Steps to Answer **Generative AI** - AI Text Generation - AI Text Summarization **Visualization** - Graphs and Charts - Score Cards - Dashboards - Formats **Data Updates** - Historical Snapshots - Real-Time Updating **Collaboration** - Sharing - Co-Editing - Devices **Self Service ** - Calculated Fields - Data Column Filtering - Data Discovery - Search - Collaboration / Workflow - Automodeling **Advanced Analytics** - Predictive Analytics - Data Visualization - Big Data Services **Building Reports** - Data Transformation - Data Modeling - WYSIWYG Report Design - Integration APIs **Platform** - Mobile User Support - Customization - User, Role, and Access Management - Internationalization - Sandbox / Test Environments - Performance and Reliability - Breadth of Partner Applications **Data Updates** - Historical Snapshots - Real-Time Updating - Email Reports ## Top ConnectSMART Alternatives - [Canva](https://www.g2.com/products/canva/reviews) - 4.7/5.0 (6,448 reviews) - [Looker](https://www.g2.com/products/looker/reviews) - 4.4/5.0 (1,587 reviews) - [Sisense](https://www.g2.com/products/sisense/reviews) - 4.2/5.0 (986 reviews)