GP
grand p.
Accountant and Owner
Small-Business (50 or fewer emp.)
"CONNECTPOS : Customer Support: Mia was Great and Wonderful!"
5/5
What do you like best about ConnectPOS?

Mia was the best. She has been patience with us during the Training. Thanks to Mia who always assist us whenever we have questions or issues with our POS. She was very helpful with my team and great Customer Skills.

Great Job Mia!! Your wonderful!!

Connect POS: I like the picture of the products shows in the POS. Review collected by and hosted on G2.com.

What do you dislike about ConnectPOS?

Only 1 Template Set-up for Receipt and Invoice Review collected by and hosted on G2.com.

Binakadara J.
BJ
Binakadara J.
Lead - Quality Assurance and Training
Small-Business (50 or fewer emp.)
"A Smooth, User Friendly and Localized"
4.5/5
What do you like best about ConnectPOS?

Digital transformation features, compared to legacy POS systems Review collected by and hosted on G2.com.

What do you dislike about ConnectPOS?

Pricing would have been better if it was cheaper. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Very fast and accurate completion of adjustment requests"
5/5
What do you like best about ConnectPOS?

Agents are all approachable and gives you 100% support on what you need. Review collected by and hosted on G2.com.

What do you dislike about ConnectPOS?

Nah, there is nothing to dislike about ConnectPOS :) Review collected by and hosted on G2.com.

Gabriel U.
GU
Gabriel U.
Asesor técnico comercial
Small-Business (50 or fewer emp.)
"Excellent trainning with Mia!"
5/5
What do you like best about ConnectPOS?

The simple way to create an order and the way it's displayed the options to use. Review collected by and hosted on G2.com.

What do you dislike about ConnectPOS?

Nothing. Right now the explanation from Mia was excellent and don't have any dislikes. Review collected by and hosted on G2.com.

SA
surendhar a.
Small-Business (50 or fewer emp.)
"ConnectPos provides good support to me technically"
4/5
What do you like best about ConnectPOS?

Customer support and its features are excellent Review collected by and hosted on G2.com.

What do you dislike about ConnectPOS?

I do not have any dislike about connectPos Review collected by and hosted on G2.com.

MA
merance a.
President
Small-Business (50 or fewer emp.)
"Easy to use, good features - but no local backup"
3.5/5
What do you like best about ConnectPOS?

Connected easily to magento store. User friendly interface. Good connection to Magento store Review collected by and hosted on G2.com.

What do you dislike about ConnectPOS?

My biggest complaint about the software is there is no local backup of orders until they are confirmed synced. This means if your communication fails to your magento store in syncing, the order can be lost forever. I highly recommend in early implementation, to make copies of every sale in case you have bugs. In our case, our server was blocking some of the software's requests on a busy day, because cloudflare thought it was malicious because of all the connections. All the blocked orders just disappeared - not only did they not make it to Magento but also were deleted from the POS system, so the details of those transactions are lost forever. I just assumed the sales would be stored locally until a successful sync was accomplished - not the case. Once we fixed the blocking, we haven't had any issues with lost orders, but i do worry that if there is a power/internet outage, it could happen again. Other small irritation is it shows configurable products as out of stock when the children aren't.

Otherwise it is a great product. Very easy for staff to use. Good search functionality, and good support. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"ConnectPos review"
4/5
What do you like best about ConnectPOS?

Connect pos allows us to romotley access our customers pos systems to preform updates Review collected by and hosted on G2.com.

What do you dislike about ConnectPOS?

The password requirement makes it difficult as many of our clients do not remember their password Review collected by and hosted on G2.com.