--- title: ConnectPath CX Reviews meta\_title: 'ConnectPath CX Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 24 reviews by the users' company size, role or industry to find out how ConnectPath CX works for a business like yours. aggregate\_rating: rating\_value: 4.6 review\_count: 24 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Call & Contact Center url: https://www.g2.com/categories/call-contact-center --- # ConnectPath CX Reviews & Product Details Visit Website ConnectPath CX is a contact center as a service (CCaaS) platform powered by Amazon Connect that combines a full-featured agent call control and supervisor interface with a rich library of cloud services at an extremely affordable pay-per-use price. Unlike expensive and time-consuming custom development, ConnectPath deploys immediately, enhances the expanding capabilities of Amazon Connect, and costs a fraction of traditional solutions. ConnectPath is the standard for Amazon Connect implementations. uJet Symbee PACE NeonNow Nice CX * * * Product Website ConnectPath CX Seller [CloudHesive](https://www.g2.com/sellers/cloudhesive) Discussions [ConnectPath CX Community](https://www.g2.com/products/connectpath-cx/discuss) Languages Supported English, Portuguese, Spanish Overview by Jim Walker Show More ## Pricing Pricing provided by ConnectPath CX. ### Pay per use pricing - per logged in minute Pay As You Go 1 Per 8 hours of logged in time or .003 cents per minute Per Month [ View More Pricing Information ](https://www.g2.com/products/connectpath-cx/pricing) AN Verified User in Automotive Mid-Market (51-1000 emp.) 5/14/2024 "System glitches" 1.5/5 What do you like best about ConnectPath CX? Easy to read for our agents, I like how you can categorize them. Review collected by and hosted on G2.com. What do you dislike about ConnectPath CX? System issues, It will disconnect from calls or will not load properly. Review collected by and hosted on G2.com. What problems is ConnectPath CX solving and how is that benefiting you? They haven't that I have seen. Review collected by and hosted on G2.com. Show More Response from Patrick Hannah of ConnectPath CX [Editedit](https://www.g2.com/survey_responses/connectpath-cx-review-9646937/official_response/edit) We believe we know the customer who reported this issue and discussed with their leadership. The conclusion is that the system issues are outside of the control of our application and are driven by configuration/specifications of the equipment and/or connectivity used to access our application. Current UserValidated ReviewerSource: In-app ## Pricing Options Pricing provided by ConnectPath CX. ### Pay per use pricing - per logged in minute Pay As You Go 1 Per 8 hours of logged in time or .003 cents per minute Per Month [ View More Pricing Information ](https://www.g2.com/products/connectpath-cx/pricing) ## Top-Rated Alternatives [ ![Talkdesk](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Talkdesk") Talkdesk 4.4/5(2,583) ](https://www.g2.com/products/talkdesk/reviews) [ ![Ozonetel](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ozonetel") Ozonetel 4.6/5(625) ](https://www.g2.com/products/ozonetel/reviews) [ ![Genesys Cloud CX](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Genesys Cloud CX") Genesys Cloud CX 4.4/5(1,558) ](https://www.g2.com/products/genesys-cloud-cx/reviews) [ View All Alternatives ](https://www.g2.com/products/connectpath-cx/competitors/alternatives) ##### Categories on G2 [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms)[Contact Center](https://www.g2.com/categories/contact-center)[Customer Service Automation](https://www.g2.com/categories/customer-service-automation) [Digital Customer Service Platforms](https://www.g2.com/categories/digital-customer-service-platforms)[Contact Center](https://www.g2.com/categories/contact-center)[Customer Service Automation](https://www.g2.com/categories/customer-service-automation)[Call Center Infrastructure (CCI)](https://www.g2.com/categories/call-center-infrastructure-cci)[AWS Marketplace](https://www.g2.com/categories/aws-marketplace)[Multilingual Customer Support](https://www.g2.com/categories/multilingual-customer-support) [Show MoreShow Less](javascript:void(0);) ##### Explore More [Which connected worker platforms work best for food and beverage production facilities that need compliance documentation and quality checks integrated into every shift?](https://www.g2.com/discussions/which-connected-worker-platforms-work-best-for-food-and-beverage-production-facilities-that-need-compliance-documentation-and-quality-checks-integrated-into-every-shift)[Top tools for detecting cloud-based cyberattacks](https://www.g2.com/discussions/what-are-the-top-tools-for-detecting-cloud-based-cyberattacks)[User-friendly platforms for influencer marketing](https://www.g2.com/discussions/user-friendly-platforms-for-influencer-marketing) [What's the best C/C++ IDE that handles complex projects easily and provides seamless version control integration?](https://www.g2.com/discussions/what-s-the-best-c-c-ide-that-handles-complex-projects-easily-and-provides-seamless-version-control-integration)[Which programmatic job advertising platforms have the strongest analytics and campaign optimization for a talent acquisition team that wants to improve cost-per-hire over time?](https://www.g2.com/discussions/which-programmatic-job-advertising-platforms-have-the-strongest-analytics-and-campaign-optimization-for-a-talent-acquisition-team-that-wants-to-improve-cost-per-hire-over-time)[Pros and Cons Details](https://www.g2.com/products/connectpath-cx/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)