--- title: Connector for Salesforce and Jira Reviews meta_title: 'Connector for Salesforce and Jira Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter reviews by the users' company size, role or industry to find out how Connector for Salesforce and Jira works for a business like yours. aggregate_rating: rating_value: 3.9 review_count: 6 scale: '5' date_modified: '2026-07-17' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- # Connector for Salesforce and Jira Reviews **Vendor:** Appfire **Category:** [Workflow Management Software](https://www.g2.com/categories/workflow-management) **Average Rating:** 3.9/5.0 **Total Reviews:** 6 ## About Connector for Salesforce and Jira What is Connector for Salesforce and Jira? Connector for Salesforce and Jira is a powerful integration tool that seamlessly bridges the gap between Salesforce and Jira, enabling teams to share information effortlessly across platforms. This solution enhances visibility, collaboration, and efficiency, ensuring that teams stay aligned at all times. Purpose The app simplifies the flow of information between Salesforce and Jira, helping organizations improve customer acquisition, service delivery, and cross-team communication. Key Features - Bidirectional synchronization: Automatically synchronize data between Salesforce and Jira to ensure all issues are always up-to-date and accessible across platforms. - Issue creation across platforms: Easily create Jira issues from Salesforce and vice versa, without switching between tools, boosting productivity and reducing manual effort. - Enhanced traceability: Link Jira issues to the appropriate customer, opportunity, or Salesforce record, ensuring every task is contextually aligned for better tracking. - Progress visibility: Track the progress of Jira issues directly within Salesforce, giving customer-facing teams real-time insights into technical workflows. Benefits to Users Connector for Salesforce and Jira helps teams to work collaboratively by synchronizing critical data between platforms, eliminating silos, and enhancing decision-making. Customer-facing teams can track issue resolution with ease, while technical teams can stay informed of customer priorities. This integration ensures streamlined workflows, improved transparency, and a better overall customer experience. ## Connector for Salesforce and Jira Pros & Cons **What users like:** - Users value the **ease of use** of Connector for Salesforce and Jira, enhancing productivity and streamlining workflows effectively. (2 reviews) - Users value the **easy integrations** of Connector for Salesforce and Jira, significantly enhancing workflow efficiency and productivity. (2 reviews) - Users value the **time-saving automation** of Connector for Salesforce and Jira, enhancing productivity through streamlined workflows. (2 reviews) - Users value the **automation of tasks** in Connector for Salesforce and Jira, significantly boosting workflow efficiency and productivity. (1 reviews) - Users value the **extensive configuration options** in Connector for Salesforce and Jira, enhancing flexibility and functionality. (1 reviews) - Easy Setup (1 reviews) - Efficiency (1 reviews) - Integrations (1 reviews) - Intuitive (1 reviews) - Users value the **time-saving data integration** between Salesforce and JIRA, simplifying account and record lookups. (1 reviews) **What users dislike:** - Users find the **integration issues** frustrating, often struggling to achieve a seamless connection between Salesforce and Jira. (2 reviews) - Users face **app issues** such as lack of notifications, no SLA, and delays in support during critical times. (1 reviews) - Users face challenges with **data inaccuracy** in Connector for Salesforce and Jira, impacting the reliability of their processes. (1 reviews) - Users face **dependency issues** due to lack of notifications, inability to test updates, and no premium support available. (1 reviews) - Users experience **email issues** leading to missed release notifications, causing connection crises and delayed support responses. (1 reviews) - Linking Issues (1 reviews) - Users find the **setup not intuitive** , as it is fragmented and lacks a centralized approach. (1 reviews) - Poor Customer Support (1 reviews) - Technical Issues (1 reviews) - [View Connector for Salesforce and Jira pricing details and edition comparison](https://www.g2.com/products/connector-for-salesforce-and-jira/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+11%3A17%3A28+-0500&secure%5Bsession_id%5D=d4c23d7f-2758-443b-8b1c-a5c08a0e14bb&secure%5Btoken%5D=4e9af37d41858d3c7b6759480a5f02d27386e2e9a8ed1814b9d32d1d69e6ebf9&format=llm_user) ## Connector for Salesforce and Jira Integrations - [GHL](https://www.g2.com/products/ghl/reviews) ## Connector for Salesforce and Jira Features **Setup** - Activities - Flows - Dependencies - Notifications - Calendar Management - Business Process Automation **Management** - Updates - Audit Trail - Integration **Generative AI** - AI Text Generation - Generative AI **Agentic AI - Workflow Management** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Additional Functionality** - Drag & Drop - Template Management - Approval Process Control - Customizable Dashboard - Rules-Based Workflow - Document Management - Monitoring - Progress Tracking - Workflow Configuration - Collaboration Tools - Commenting/Notes - Task Management - Forms Management - No-Code - Data Import/Export - Email Management - Customizable Reports - Access Controls/Permissions - Graphical Workflow Editor - Real-Time Data - API - Search/Filter - AI Copilot - Mobile Access - Customizable Fields - Activity Tracking - Compliance Tracking - Role-Based Permissions - Reporting/Analytics - Project Workflow - Activity Dashboard ## Top Connector for Salesforce and Jira Alternatives - [Slack](https://www.g2.com/products/slack/reviews) - 4.5/5.0 (37,508 reviews) - [Smartsheet](https://www.g2.com/products/smartsheet/reviews) - 4.4/5.0 (22,266 reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - 4.7/5.0 (16,648 reviews)